Excellent
305 Guest reviews
1906 Bay Street, Ucluelet, Canada. See map
A stay at Whale's Tail Guest Suites places you in the heart of Ucluelet, within a 5-minute walk of Huu-Mees-Ma-As Native Art Gallery and Ucluelet Aquarium. This motel is 0.4 mi (0.6 km) from Image West Gallery and 0.8 mi (1.2 km) from Ucluelet Big Beach. Make yourself at home in one of the 9 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, luggage storage, and laundry facilities. Free self parking is available onsite.
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Accessible facilities
Barbecue grill(s)
Hiking/biking trails nearby
Laundry facilities
Free use of nearby fitness center
Front desk (limited hours)
Sauna
Free wired internet
Wheelchair accessible path of travel
Free self parking
Beach towels
Private beach nearby
If you rent a kitchenette, be prepared to BRING EVERYTHING YOU MIGHT NEED. This is a super run down Motel, the kitchen was so undersupplied that our plans to cook were abolished and we were forced to pay to eat out. It had a few dishes, no knives, no cutting board, one baking dish, one small pot. No dish soap!! and yet there are big signs stating you will be charged if you leave dirty dishes. The carpets were stained, the room moist dank, and bed spread must original, from the 1970s. The place is a dump, siding with rotten holes in it all over, the check in is in another building on another street, so is the pool, which we didn’t bother with. Expecting a similar state of disrepair. At a cost of almost 300$ a night, robbery
This property is clean and centrally located to most shops and restaurants in Ucluelet. Great access to trails and grocery shopping and tour operators!
Good overall value
Overall i was happy with this stay. For the price point, it had a decent location, and pleanty of value. Exterior is roughish, interior was decent.
The whale’s tale building’s exterior is getting to the embarrassing point. Siding is missing or rotting in many places. Walls are paper thin so if you have a lower level room, you’ll be hearing stomping all night until they decide it’s time for YOU to go to sleep. Be aware that the pool is public (fee) so vagrants and bush people shower there regularly. I’ll spend the extra money and stay somewhere next time that invests in the maintenance of their property.
We enjoyed the apartment style extra space in the unit and the full kitchen. The unit was clean but quite basic.
Needs some updating but suited our needs.
Older property but interior was clean and functional. The exterior is need of an update. Only concern was we couldn't open any of the windows to get some fresh air. No air conditioning so likely would be quite hot on a warmer day. A bit pricey but nice to have a kitchen and sitting area.
Good place for a fishing trip. All the essentials are here. Nothing fancy
We stayed at the Whale's Tail for two nights. The suite had a bit of a musty, cigarette smoke smell, with lots of stains on the carpet. The bathroom door knob was very loose, as was the toilet seat. The door knob assembly is held together with two screws and both were loose, with one of them almost completely backed out. The toilet seat was the same, causing it to slide around all over the place. I had a multi-tool in the car, so I was able to fix the seat and door knob. In the bedroom, on the night stand, was some granola and crumbs from a previous guest's snack. How do you miss that? How do you miss the toilet seat and bathroom door knob almost falling off? Unfortunately the worst was yet to come. In the morning there was some water on the bathroom counter around the sink. I thought my daughter must have made a bit of a mess when she washed up the night before. I cleaned it up, and I didn't think anything of it. We went out for the day and when we returned in the evening there was a big puddle of water on the bathroom counter. Closer inspection revealed that even though the faucet was off, there was water dripping from the handle down the backside and pooling on the counter. Everything on the counter was soaked, including my canvas and leather toiletry bag and all of it's contents. I tried to manipulate the handle to stop the water, and thought that I had done so, but there was a pool of water on the counter the next morning also.
Very clean and convenient location. Somewhat older facility, but suited us well. Kitchen was well stocked.
Everything worked out well and we are very happy.
Just OK
Although the room was clean and comfortable, the outside of the building looked a bit dumpy with rotting siding, no outside light fixtures and a shared, dirty bbq. A little bit of maintenence could go a long way. Considering the nightly rate, i would expect more
Not good for families with small children.
Not good if you have small children as they did not have top lock on the front door. So there was nothing stopping them from opening the door. Safety issue. Also the pool was not on site it was in a different hotel with not so good times.
Great little apartment with a full kitchen and bath. Perfect for exploring Ucluelet by foot. The bed was comfy but the pull out sofa was very uncomfortable. The second night I just left it as a sofa to sleep on. The staff were very friendly and even offered to still let us use the sauna upon check out. I would definitely consider staying here again.
The property was quiet and very clean.
Arrived to discover we had to go to a different hotel to get our keys. Needed to call to get questions answered and no one answer any of the numbers we were given, people overhead were loud all night.
Very nice place, really appreciated the kitchen.
If you make judgments based on “looks”this is not the place for you. It could use a refresh. However, it “works” with the vibe of the area. After all, you are not in Manhattan. It is clean and extremely comfortable. Well laid out. Fully equipped. We would definitely stay here again
There were four of us and the accommodations were fair. I liked the television and the couch bed was comfortable and large (a queen). It was very convenient to everything in Ucluelet. Our suite was not luxurious but it was clean and roomy enough for us to enjoy ourselves.
Very clean and comfortable suite ,convenient location. Staff are very friendly and helpful.
Great to have a full kitchen. Very clean. Pool and gym.available at check in location. Definitely would stay again.
Very comfortable apartmant. It was quiet and very close to everything.
The ability to use the crab shack for vacuum sealing our fish was great. The exterior of the Whale's Tail was long overdue for pressure washing as it had a lot of mossy gunk on the back of the building. Some of the BBQs were positioned so billows of smoke came right up onto our deck. In our unit there were two kitchen outlets that did not work at all, plus the GFI bathroom outlet did not work and could not be reset. When we called to inquire about it we were told that they knew about the problem and were waiting for ordered parts. A dresser drawer in one bedroom had no bottom so it could not be used. The hall light by the microwave oven did not work and the sun lamp in the bathroom would only flicker a few times and then just go out. The list of kitchen items inside the cupboard door included some things that could not be found such as placemats and a set of mixing bowls. It would have been less disappointing if the front desk attendant would have told us at check-in that the unit had a few problems. Not being able to use any electric devices in the bathroom was especially inconvenient.
The kitchen was a plus.
Spacious, homey
It was quite a large suite and extremely well located. Staff was very friendly and helpful. Exterior needs a paint job, but I can live with that. Bring a sharp knife if you're going to use the kitchen!
1st I was not happy as the place is so old and pretty dirty overall, especially the outside, and shoddy looking and the fridge had a big stain I felt I needed to clean as they are right on a cleaning fee if any dishes were left with big notes. I did not make the stain though! Slept just ok, internet was not too bad but limited tv too. The trouble was I could not stay the 2nd night as my ferry time got moved due to a lack of staffing and to so early and I was 3 hrs to ferry from here and plus the construction made it impossible. Was brushed off to just deal with Expedia but that was just impossible as I was there for work. I did not have the time to be on hold for an hr or so. Then I pleaded this a bit and then I was helped! Should not have to plead, yes? Things happen in life out there. The place was about 212$ a night and honestly worth only 85 a night! Just so very old and no renos done for decades! Plus no on site staff always makes it tougher in case anything goes wrong! Or for emergencies.
Clean, quiet and exactly what we needed!
The suite is geeat. Super clean with an amazing housekeeping staff. The office is a block away. Which isn't too bad. You gotta wash your own dishes. Which is not a big deal. There isn't a view from i believe any of the rooms. But you wouldn't be staying in your suite, you'd be out exploring anyways. There's a gym and sauna but in the building where the office is. I didn't get a chance to use it, i got my exercise by hiking, biking and walking..it's a great location and unfussy checkin and check out. Loved it.
Lots of space, good location
Great space for families. Places are huge and lots of space for kids to run a muck in! Back yard space for kids to run around in and off the beating path so very little traffic around.
Very nice location
Older units that could use some updates and renovations. Overall fantastic location, plenty of space, comfortable beds, and a great sized kitchen!
Conveniently placed, quiet and clean. Furniture, carpet and decorations were a bit dated and oddly placed/chosen, but otherwise, totally comfortable. Heating system was a bit loud when on.
They need to update they’re pass key machine. Had to keep going back and forth. Also no staff on site, 2 blocks over.
A great place for a family. Clean and spacious.
Very good value for the price and location but the exterior needs to be well hosed down to get rid of spider webs etc. Did not realize that daily service for making the bed,was not included.
Good location, but a VERY dated decor - looked like it was straight out of the 70's. None of the pictures on the website looked at all like the unit we got.
Room was clean, quiet.
Tania at the reception is very responsive and helpful. Thanks.
good beds, in town, walking distance to everything, upstairs people were really noisy moving furniture half the night.
Simple
Simple accomodation in downtown Ucluelet. Close to Wild Pacific trail. Near Tofino at 35min.
Staff friendly, unit clean. Interior tired and no sound-proofing between upper and lower suites (we were in lower). Overpriced because of interior and noise $250 total per night made this a not great deal! Rest was good. Back units
Earwig problem in room. They were in our beds. Ladies used underwear on the coffee table when we entered for the first time. Bathtub drain was clogged.
Good location, clean room, nice property
Great price , lovely staff, very quiet but older facility and needing some TLC and updating.
We like staying in this nice, quite and great location place.
Very clean and comfortable place.
Love this Whale tail 🐳 place
Here for the staycation. Wonderful place very close to everything. A one bedroom suite with a full kitchen. Had the luxury of dining out and preparing a seafood meal at the premise after long hike s, sea kayaking and sunsets. Place is very clean and tidy. Prompt service with the non contact check in. Really enjoy the stay and highly recommended for a place of value. Bonus meeting up 2 deers, residents?
The place is nice,clean and quite and close to everything,it awesome.We stayed for two nights & we really love it.
Disappointed
The booking stayed a queen bed, not the option of a queen bed, if available, but a Queen bed. We got a double bed, for my partner and I. It was horribly uncomfortable. Squeaky bed. So small I had to leave my partner and sleep on the fold out couch. With COVID-19 I was told check in would be contactless and that they would call when our room was ready at 4. I called them about 4:10 ask god about the status of our room. I was told it was ready and to enjoy my stay. I had to ask the front desk what room as ours. They FORGOT TO TELL ME!!! I was not told the check out process so u just left my room cards under the front door mat. Not professional.
We had a wonderful stay,Well maintained property,Closed to everything you need. B
Great stay
Everything was great; staff, check-in, location. They took extra precautions due to Covid-19 as well. My only concern was the carpet, as that’s difficult for a deep clean between guests. But, the price was right.
Not welcoming, bad customer service.
We stayed here for 3 nights, nobody came to for maid service or for cleaning. I made couple of calls which were not answered. Nobody cared to even change our bed sheets or bath towels. Not welcoming , bad customer service. Will not recommend.
Great location and spacious room. Lovely staff. 5/5!!
The property was in a great location; easy access to town and aquarium
Loved that it was semi detached. The room itself was great and in a great location.
Perfect for visiting the Pacific Coast
Great location and amenities for a quick get away or vacation
Nice place to stay
Was a great set up and just what we needed.
ideally situated in the town. Nice kitchenette and comfortable beds. A little outside area with a barbecue and small garden.
WONDERFUL 3 NIGHTS
Spent 3 nights at the Whale’s Tail with two friends. LOVED the location and found it very quiet. The room was much larger than we expected; very well equipped and extremely comfortable.
Dark but spacious rooms. Pleasant grassed area in front. Could do with some more outdoor tables and chairs.
Excellent clean and friendly staff.!the rooms were roomy and very clean.
Clean, comfortable bed, checking in a little wonky as it is at different location.
Surprisingly well-equipped and comfortable.
Very well equipped, clean etc. Bathroom particularly well thought out with extractor and heater. Oven a little dirty perhaps - strong smell and set off the smoke alarm when pre-heating - so use the extractor. If you expect to do proper cooking or salad prep, take a knife sharpener. The signs and the reception seem designed for people who take advantage - so more rules than warm welcome, perhaps this is justified. Grounds dingy and I think not merely due to the weather. Challenging turn onto main road due to steep gradient. Bottle shop opposite and supermarket very close too.
This was a very quiet place. On the other hand, the hide-a-bed was not the best.
Stayed for two nights. Overall our stay was very good. The suite is spacious. There were only two towels available (booked for three) but we were able to ask the lady cleaner for an extra one the next day. An extra mirror inside bedroom would be nice.
Whale’s Tale - superb
Fantastic place to stay in Ucluelet. Excellent facilities and plenty of room for everyone. Quiet, comfortable, clean, with free washing facilities and excellent WiFi. Very handy for the whaling trips. Highly recommended.
We liked the large comfortable living room and bedrooms. We did not like the kitchen equipment - very poor knives for preparing food, and only one old frying pan which was prone to sticking.
Large 2 bedroom unit, walking distance to restaurants. Large rooms, good parking.
Great value in Ucluelet
We were a family of 3 staying at whales tail for 2 nights. Room was very clean and spacious. It was a one bedroom unit with a kitchenette that was fully stocked with pots and pans and cutlery all very clean. This motel is excellent value for what you can get in Ucluelet. I would definitely stay here again if I come back to Ucluelet.
We were on the first floor with people above us. Their kitchen was above our bedroom. Needless to say it was a rough first night. The people were just doing their thing, but it sounded like a herd of sheep. I went up and talked to them the next night and they made a huge effort. With all of that being said, the location was fabulous! The room was clean, neat, and tidy.
Close to local shops. They allow you to use the gym and pool from the main motel. The room was clean but items a little old. Staff were very friendly and helpful.
Well equipped suite
Great location, well equipped suite, friendly staff, beds a little soft but very nice at a good price. Ucluelet is less touristy than Tofino
Great place to stay
We totally enjoyed staying at Whale's Tail. Easy walking to most places we were going, great staff, and ample parking. Our apt was on ground level facing the trees in the back so the view was great and a BBQ and lawn chairs were right outside our door. We will stay there again for sure.
Nice and quiet. Close to amenities. Well-stocked kitchenette.
Quiet, comfortable, clean. I don’t want to write a review right now.
Liked that it is a small apartment with separate bedroom. Nice lawn and chairs to sit outside.
Family Trip to Ukee
Perfect for our needs. Clean and comfortable. Nice to have the kitchenette. So close to everything we wanted to see. Walking distance to stores, dining and the aquarium. Short drive to trails and other great spots. The office is not at the same site was the only thing that was a little weird. Super nice staff and free use of the pool, gym and sauna.
A very nice place to stay especially if you need a kitchen which we did. It’s in a perfect location in town. The walls are thin, so it’s important to be respectful of your neighbours. An excellent value, we’d stay again.
The location is great. The room was large and clean. The property is quite dated, but it was great value for money. We wanted a functional place to stay with a kitchen, and this property delivered.
Cozy spot with amazing customer service
The service was amazing, we were given suggestions on where to eat and what to check out. On the last night about a half hour before the front desk was set to close we noticed our toilet was leaking and flooded the bathroom. We called the front desk and she brought us over a key for another room, an upgrade, for us to spend the night because with small children we needed a handy bathroom. We will be staying here again the next time we visit the island.
I liked the kitchenette. I didn’t like that all the lights weren’t working.
Clean. Huge space to spread out with the family!
Great location with all required amenities in suite and an extremely smooth experience throughout our stay!
Very Clean and quiet. Really enjoyed to stay there
Great spot
Great check in staff let us in a bit early which was very helful. Apartment great fr a quick stay.
Great check-in. Friendly,helpful. Motel is well located for dining choices. Well supplied kitchen utensils, etc.
Great area to stay in
Pleasant stay at this hotel, large sitting room and decent sized bedroom. Good shower and bathroom. Unfortunately, very uncomfortable bed and no blackout blinds, therefore not a very good sleep. A bit surprised that they charge you if you don’t wash up any cups and glasses when you leave, thought this was what you were paying for!
hotel is clean and very comfortable in a good location near stores and restaurants.
excellent accommodations and great location.
Very good!!!
Room is simple but clean. Pool and pool change rooms are not clean and are slimey.
Well used facility but clean. We left some items there and they kept them for us so was nice to be able to pick up a few days later
Our unit was clean and had a fully stocked kitchen. It was very spacious!
Excellent in 🏡 like setting. Staff availability & courtesy. Lovely & clean surroundings.
Great!!!!!!!
Perfect for families!
Awesome stay for our family of four. The place was very clean and has all the amenities we needed. Location is perfect for vising Tofino and the Pacific Rim national park. Would definitely stay here again.
Great fishing trip with friends!
The hotel is in a great location! 2 minutes to our fishing charter at the marina. Very clean, if only the bed wasn't sooooooo hard!
We had car troubles on route and staff went way beyond normal to help. Thanks so much!