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Hotel Directory - Where do you want to stay?

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About Travala.com

Payment

• Payment Options
• Payment Options - Book hotels with AVA
• Payment Options - Book hotels with CREDIT CARD
• Payment Options - Book hotels with CRYPTO.COM PAY
• Payment Options - Book hotels with Bitcoin
• Payment Options - Book hotels with Ethereum
• Payment Options - Book hotels with USDT
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• Payment Options - Book hotels with Rejuve.AI

Help Center

• How can I add other guest to my hotel booking?
• How many nights can I book per booking?
• How is giveback calculated?
• Why I don't see any option to pay with crypto?
• How do I export transactions for tax purpose?
• Can I book for someone else?
• How can I access to concierge service/concierge.io?
• Where can I claim my SMART bonus, Ambassador bonus, Contributor tasks, Gleam tasks?
• How can I delete my account?
• What are Smart Benefits and how can I activate them?
• How can I arrange transportation to my hotel?
• How long should I wait for my deposit?
• Why I cannot find this hotel/room on your site?
• How can I amend or extend my stay?
• Can I reserve a cruise with Travala?
• Where can I find my invite/referral code?
• How can I swap my AVA?
• How can I contact the property?
• How long should I wait for my refund payout?
• Can I transfer my Priority Boarding to another traveller on my itinerary?
• Can I get a refund on Priority Boarding if I no longer want it?
• Can I purchase Priority Boarding for multiple travellers on my itinerary?
• Is there any discount available if I do not have any AVA tokens?
• Can Travel Credits be used to pay at the property?
• How do I make a booking using Promo Credits?
• How can I buy Travel Credits?
• How can I obtain a payment receipt or invoice for my flight booking?
• How can I obtain a payment receipt or invoice for my hotel booking?
• How can I get a refund for my hotel booking?
• If I cancel my current hotel booking, will I pay a fee?
• What customer support options are available if I encounter issues during my booking process?
• How many payment options does Travala.com currently accept?
• How do we determine our hotel sort and filter order?
• What is the maximum number of rooms that I can book per booking?
• Where can I report a bug?
• Can I Change the Property?
• How do I Report a Bug?
• How can I use partial payment?
• How will I receive my refund on a partial payment?
• What is partial payment?
• Do I Need to Register for an Account at Travala.com so that I can Make a Booking?
• How can I Register a Travala.com Account?
• Is there any Limit on Buying Travel Gift Cards?
• How long are Travel Gift Cards Valid?
• How can I Redeem a Travel Gift Card?
• What is a discount voucher?
• How can I check the validity of a discount voucher?
• How can I use a discount voucher?
• What are Promo Credits?
• How long are Travel Credits & Promo Credits valid for?
• What are Travel Credits?
• How do I make a booking using Travel Credits?
• Which cryptocurrencies are accepted as payment on Travala.com?
• What happens if the cryptocurrency price changes between the time of booking and payment confirmation?
• Are there any loyalty programs or rewards for using cryptocurrencies for bookings on Travala.com?
• How can I add breakfast to my booking?
• How do I change my payment method?
• I cannot find my booking in my account, how can I add/link it?
• What can I do if I overpaid or exceeded the amount for payment?
• Can I change my booking if I booked incorrect room type?
• What is the withdrawal limit within a 24hr period?
• Why can I log in after switching my phone?
• How can I move my Google Authenticator (2FA) to a new phone?
• I paid for my booking but have not received anything.
• Is it possible to get my travel credits back in cash?
• What is AVA?
• How do I check if my hotel reservation is refundable?
• How to disable Google Authenticator (2FA)
• I want to withdraw less than the minimum amount, what are my options?
• Which lounges are supported by Priority Pass?
• I have activated the Smart Diamond membership, when will I receive my Priority Pass?
• How do I get my flight boarding pass?
• How do I sign up to become an Affiliate Partner?
• Do you have an Affiliate program?
• Can I upgrade my flights to business class?
• I entered the wrong name under my flight reservation, what do I do?
• Do my free Priority Lounge Passes carry over from year to year if unused?
• Do I receive 4 free lounge passes per calendar year or does it count from 1 year when I register for Priority Pass?
• Priority Pass asks for credit card details, will I be charged?
• Will the Priority Pass membership be renewed annually for free?
• If I have 2 Travel Tiger NFTs, do I get more lounge passes?
• How many Priority Pass lounge passes do I get per year?
• Who should I contact if I have issues with Priority Pass?
• How do I get started with and use Priority Pass?
• Does Travala.com have multi-city as a booking option?
• Is AVA taken from my Travala wallet once I click Complete Reservation?
• Which wallets can I use to store AVA?
• Where can I buy AVA?
• Can I change my flight date?
• How to Buy a Travala.com Travel Gift Card
• When will I receive my flight refund?
• How can I add an infant to my flight booking?
• How can I add other passengers to my flight booking?
• What payment methods does Travala.com accept?
• When will I receive my hotel refund?
• Where can I find the hotel cancellation policy?
• What is the difference between non-refundable and free cancellation for a hotel booking?
• Can I cancel my hotel booking?
• Does the Best Price Guarantee apply to flight bookings?
• How many rooms can I book in one booking?
• Can I change or cancel a hotel booking if it is non-refundable?
• Why did my hotel booking expire?
• What should I do if my hotel booking expires or fails after payment is made?
• How do I make changes to my hotel booking?
• How do I change my hotel?
• How do I request extra beds or baby cots for my child(ren)?
• How do I request an early or late check-out?
• Do you have a phone number or hotline?
• Why isn't there any hotel availability showing?
• What should I do if I can't find my hotel confirmation email?
• How many rooms can I book?
• When will I receive my hotel confirmation email?
• Where can I find the activity cancellation policy?
• Why can't I see the option to add Priority Boarding?
• How do I add Priority Boarding to my booking?
• What are the benefits of Priority Boarding?
• Can I add Priority Boarding afterwards?
• What is Priority Boarding?
• How do I cancel an activity booking?
• How can I obtain a payment receipt or invoice for my activity booking?
• How do I apply for a refund on my activity booking?
• Will I get a refund for my activity booking?
• How is my activity refund paid back?
• How can I pay for my flight booking?
• How can I pay for my activity booking?
• I didn't receive my activity vouchers. What should I do?
• Why do I need to select a time slot?
• When will I receive my activity confirmation email?
• Is pick up and drop off transport included?
• What is TravelSmart Protection?
• How do I make changes to my flight booking?
• What is an airline schedule change?
• What are my flight refund options?
• How do I check if my flight booking is refundable?
• How do I cancel my flight booking?
• What happens if the carrier cancels my flight?
• What is my baggage allowance?
• Do I need a visa?
• How can I use Travel Credits?
• Who can activate the Smart Benefits?
• Can I use the AVA Smart Program and another program at the same time for my booking?
• How can I start career with Travala.com?
• Can I split a payment between crypto and credit card?
• How does TravelSmart Protection work?
• How do I add additional baggage?
• Why didn't I receive my flight confirmation email after I paid?
• What NFTs are currently supported for activating the Smart Benefits?
• How do I select the cryptocurrency payment option during the booking process?
• I found critical security vulnerabilities in your system, who can I contact?
• How do I make a Best Price Guarantee claim?
• How much discount can I get with the AVA Smart Program?
• When does TravelSmart Protection apply?
• Why can’t I add checked baggage to my flight itinerary?
• Do I need a passport or other identification documents?
• Do I have to keep my NFT in my wallet to use the Smart Benefits?
• What is your email address?
• What crypto currencies are accepted for payment?
• What are the Best Price Guarantee conditions?
• How do I Unlock AVA from my Smart Membership?
• Do I need TravelSmart Protection?
• Do I require travel insurance?
• Can I upgrade to a higher Smart membership while my Smart Benefits are active?
• What Social Media accounts does Travala.com have?
• If I have an Active Hotel Booking and become a AVA Smart Member now, will I receive my Loyalty Reward?
• What assistance does TravelSmart Protection include?
• How do I select my seats?
• What happens once the free Smart Benefits end?
• How can I list/register my property with Travala?
• What are the benefits of becoming an AVA Smart Program member?
• Can TravelSmart Protection apply more than once?
• Why has the price of my flight changed?
• Can I use the Smart Benefits and another program at the same time?
• Who can join the AVA Smart Program?
• Does TravelSmart Protection apply to COVID-19 disruptions?
• Do I need to book an airline ticket for my child or infant?
• What are Travel Tiger NFTs and where can I purchase them?
• Does TravelSmart Protection still apply if I make a change to my itinerary?
• Can I add a frequent flyer or loyalty number when making my flight booking?
• How do I activate the Smart Diamond membership?
• Where can I find more information about TravelSmart Protection?
• I entered incorrect passenger details when placing my booking. What can I do?
• I made a mistake when making my booking. What can I do?