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26 May 2025
Monday
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27 May 2025
Tuesday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at The Cosmopolitan Of Las Vegas in Las Vegas (Las Vegas Strip), you'll be within a 5-minute walk of Fountains of Bellagio and Crystals at City Center. This casino resort is 0.5 mi (0.7 km) from Dolby Live and 0.6 mi (1 km) from T-Mobile Arena. Make yourself at home in one of the 3041 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Las Vegas? This resort has 150000 square feet (13935 square meters) of space consisting of a conference center and 40 meeting rooms. Self parking (subject to charges) is available onsite.

Hotel policies

Parking height restrictions apply

LGBTQ friendly

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets allowed

Pet max weight (per pet) in kg is 11

Pet max weight (per pet) in lb is 25

Only dogs are allowed

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 21
Check-out by: 11:00 AM

Cleaning and safety practices

  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per day
  • Resort fee: USD 62.36 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Internet access
  • Phone calls
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

You need to know
  • The seasonal pool will be open from March to November.
  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Please note that guests booked in back-to-back reservations with food and beverage credits do not receive multiple credits.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests traveling with a animal must contact the property prior to arrival.
Minimal age
21
Optional fees
  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Covered valet parking fee: USD 40.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Japanese

English

Spanish

Amenities

Most Popular

Swimming Pool

Parking available

Bar/Lounge

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Smoking areas

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Hair salon

ATM/banking

Concierge services

Gift shops or newsstand

Shopping on site

Conference space

Hiking/biking trails nearby

Breakfast available (surcharge)

Nightclub

Safe-deposit box at front desk

Spa services on site

Multilingual staff

24-hour front desk

Business center

Porter/bellhop

Express check-out

Casino

Full-service spa

Spa treatment room(s)

Outdoor seasonal pool

Wedding services

Designated smoking areas

Pool umbrellas

Wheelchair accessible path of travel

Wheelchair accessible parking

Assistive listening devices available

Braille or raised signage

Number of restaurants - 19

Conference space size (feet) - 150000

Conference space size (meters) - 13935

Number of meeting rooms - 40

Number of hot tubs - 1

Designated smoking areas (fines apply)

Conference center

Snack bar/deli

Turkish bath/Hammam

Self parking (surcharge)

Valet parking (surcharge)

Number of bars/lounges - 8

Number of poolside bars - 2

Number of coffee shops/cafes - 3

Pool cabanas (surcharge)

Pool sun loungers

24-hour fitness facilities

Electric car charging station

Number of slot machines - 1300

Number of gaming tables - 83

Number of VIP gaming rooms - 2

Casino floor size square feet - 110000

Designer stores on site

Casino floor size square meters - 10219

Banquet hall

Vending machine

Covered parking

Covered parking

Outdoor entertainment area

Outdoor furniture

Off-street parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Wheelchair-accessible van parking

Valet for wheelchair-equipped vehicle

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible spa

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Wheelchair-accessible meeting spaces/business center

Wheelchair-accessible on-site restaurant

Visual alarms in hallways

Wheelchairs available on site

Lifeguard on site

Stair-free path to entrance

Hotel reviews

8.8
Excellent8002 Verified Reviews
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Cleanliness9.0/10
Service8.8/10
Comfort9.0/10
Condition9.0/10
Amenities8.8/10
10/10
Exceptional
Traci, 16 Feb 2025
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Always great. We stay here every visit to Vegas. I was sad to see they went to bulk shampoo/body wash stuck to the wall instead of the prime products individually wrapped they had for years. It cheapened the amenities for sure. Other than that it’s the perfect location, perfect rooms with a balcony and large rooms.

10/10
Exceptional
Martin, 16 Feb 2025
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I was upgraded in a gigantic room with a view on the Bellagio fountains and the Strip and it really was a fantastic room. This hotel is top notch. But no coffee machines in the rooms is extremely bad as far as I’m concerned. At least have a complimentary coffee station on every floor…

2/10
Poor
Hun Min, 15 Feb 2025
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VIP, haha VIP my ass.

10/10
Exceptional
Robin, 15 Feb 2025
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Our suite overlooking the strip was extraordinary!!

10/10
Exceptional
hannah, 13 Feb 2025
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I recently stayed at The Cosmopolitan of Las Vegas, and it was an unforgettable experience. From the moment I walked in, the hotel’s modern, stylish design and lively atmosphere set the tone for a luxurious yet energetic stay. The Cosmopolitan is perfect for travelers who want a mix of luxury, fun, and top-tier dining in the heart of the Strip. I’d definitely stay here again!

10/10
Exceptional
Yenika, 12 Feb 2025
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Great

10/10
Exceptional
Jeff, 12 Feb 2025
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Great place to stay

Love this hotel. So clean and roomy. Staff is accommodating

10/10
Exceptional
ROCHELLE Louise, 11 Feb 2025
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Came here for my 40th birthday and it was amazing! Great room, friendly staff, and good restaurants!

10/10
Exceptional
Heather, 11 Feb 2025
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We loved that we had a balcony on the 57th floor with an AMAZING view!! We loved having a cocktail in The Chandelier!

4/10
Poor
Mike A, 11 Feb 2025
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Didn’t like the room noisy from being to close to the elevator couldn’t sleep told staff they did nothing

4/10
Poor
ALEGRA LOUISE, 10 Feb 2025
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Never again!

10/10
Exceptional
Marco, 10 Feb 2025
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Loved the room

10/10
Exceptional
shane, 09 Feb 2025
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AMAZING HOTEL

10/10
Exceptional
Islam, 09 Feb 2025
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Amazing

10/10
Exceptional
Dikpalsinh, 09 Feb 2025
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Great property.

10/10
Exceptional
VY THAO, 08 Feb 2025
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Excellent

8/10
Excellent
chyrelle, 07 Feb 2025
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Nice place but our windows to look outdoors was disgusting. Very disappointing not to be able to looking the window to look at the strip

10/10
Exceptional
Alexander, 06 Feb 2025
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It was excellent

2/10
Poor
Dan, 06 Feb 2025
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It was terrible, staff were very rude.

10/10
Exceptional
Wesley, 05 Feb 2025
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This was a great hotel to stay at. Our terrace fountain view room was amazing and had the best view we have ever had staying in Vegas. The restaurants were delicious and the scenery was great. Also the location is great with quick access to many other places to go see.

8/10
Excellent
Robert, 05 Feb 2025
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Hotel has a power outage for many hours which can happen I get it. Took a long time to fix. No in-room coffee and while the shower is huge, the shower head is TERRIBLE! It's like a fine mist!!

10/10
Exceptional
Karen, 05 Feb 2025
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Loved everything about this hotel

8/10
Excellent
Rosanna, 04 Feb 2025
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I understand The Chandelier is owned by a third party but they are on the Cosmo property. The bathroom was dirty, unsanitary, and smelled like a sewer. You can't have luxury juxtaposed to poverty conditions especially in a bar/restaurant.. DO something about that bathroom! 2. The Cosmo itself must have had a sewer issue as the property smelled like a back up. My Sisters and guests all commented on this... Lobby, Hallways, etc. Very uncomfortable. Housekeeping staff on out floor is right up there with Ritz Carlton standards. You need coffee pot in the room. I was offered akettle by Concierge.I dont want to boil water in a kettle... Whats up with that?

10/10
Exceptional
Nichole, 04 Feb 2025
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Very easy access from the parking garage to hotel. Lots of great restaurant options on site. Very clean and staff was excellent.

10/10
Exceptional
Amanda, 03 Feb 2025
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So far my favorite Vegas hotel. Right in the middle of the strip which is so convenient. I did not read the fine print about the deposit so just be aware it’s $150 a night. The balcony facing the Bellagio fountains was absolutely stunning!! Highly recommend getting this view.

10/10
Exceptional
Clinton, 03 Feb 2025
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The bestest!

Our second stay there in 2 months and both times have been spectacular. Love the entire vibe at this resort. The views from the balcony were the bestest!

10/10
Exceptional
Christian, 03 Feb 2025
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It was great

8/10
Excellent
levi, 03 Feb 2025
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Hotel did not have rooms ready in time

We purchased three rooms. Only one was ready at three. After lots of back and forth we were finally able to get our other two rooms (all on different floors after requesting they were near each other) near 8 pm. We were there for a concert that started at 8. Not having all of our rooms for five hours was very inconvenient.

4/10
Poor
Jose, 03 Feb 2025
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I wanna stay because the balcony they never offer me when I got the room.

4/10
Poor
Hannah, 02 Feb 2025
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The property itself is nice. The rooms are clean, well decorated, and large. As far as I could tell, there was no option for in-room climate control and the lighting could be better. The bathroom was excellent with a large bath and disconnected shower. The check-in experience was horrendous. I checked-in at 3:41 and did not receive my room until I approached the desk at 4:41 to ask for a status update, at which point they provided a room. The check-out experience was equally frustrating operationally. Upon attempting to check-out using a QR code, the room had additional charges added to it. When I asked to have them removed, the employee informed me because I touched items on the minibar it triggered a sensor which automatically charged me for the items, regardless as to whether or not I used them. In addition, the hotel was not originally going to honor my $35 food and beverage credit despite my VIP check-in. Overall, I would not return due to the numerous operational errors encountered.

8/10
Excellent
Keith, 02 Feb 2025
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Very chic

10/10
Exceptional
Olivia Marie, 02 Feb 2025
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We will never stay anywhere else in Las Vegas from now on! The Cosmo was hands down the best hotel on the strip!

10/10
Exceptional
Jillion, 02 Feb 2025
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Absolutely Beautiful! Highly recommend!

10/10
Exceptional
Terry, 02 Feb 2025
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Everything you need in one place

8/10
Excellent
Stephen, 01 Feb 2025
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Check in is terrible

10/10
Exceptional
Brittany, 01 Feb 2025
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40th BDay Trip/Cowboy Christmas

Stayed here for my 40th birthday. It was our second time to this hotel. The mini fridge was broken but they brought. New one very quickly. We love all the restaurants and amenities this hotel offers and will definitely be back. Enjoy XO

10/10
Exceptional
Marshal, 31 Jan 2025
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Excellent experience. Expensive though.

10/10
Exceptional
Andrew, 31 Jan 2025
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The Shower head and pressure was terrible. For a suite with a balcony, you have to have a good shower! Please change the shower heads.

10/10
Exceptional
Rebecca Symone, 31 Jan 2025
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Wonderful, spacious room. Beautiful views no matter where you are in the hotel

10/10
Exceptional
Henry, 31 Jan 2025
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STK was amazing! Valet, bell, and check in services were helpful.

6/10
Fair
John, 31 Jan 2025
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Business Trip

Not a bad place to stay - it was super busy with lots of traffic. We stayed for 5 nights - 3 of which we took cold showers until we complained and then the 5th morning it was fine. Lots of prostitutes hanging around.

10/10
Exceptional
Jocelyn, 30 Jan 2025
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Perfect stay ! Thank you !

8/10
Excellent
Waleed, 30 Jan 2025
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Excellent location Excellent rooms

10/10
Exceptional
Donald Duane, 30 Jan 2025
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The location and overall vibe of the property is excellent.

10/10
Exceptional
Isaac, 28 Jan 2025
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Anniversary

Check in was a breeze Lpm reservation was a hit zuma as well only complaints i have was valet rude and not very friendly.

10/10
Exceptional
Lisa, 28 Jan 2025
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Loved the hotel Will be staying there again when we return

6/10
Fair
Matthew, 27 Jan 2025
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For 700 on a Sunday was a little over priced. Even when we were gambling 100's at a time getting a beer from the staff was next to impossible

8/10
Excellent
Kory, 27 Jan 2025
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Nice hotel, but not ready when they should be

Upon check in at 3 pm, the room was not ready. Check in is listed at 3 pm. They said it should be ready in approx 30 minutes. After waiting an hour and 20 minutes I called and asked what was going on and this was not a great first experience at this resort. Essentially they wasted an hour and a half of our short trip and we had things scheduled to do, thus creating a cramped timeline to fit what we needed in. All in all, we were not able to fit all in as we lost that time.

8/10
Excellent
John, 27 Jan 2025
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I thought the hotel was very nice, and the property is beautiful, but it’s the little things that were missing. The room lighting is very poor. Not only is it difficult to understand what buttons to push to turn the lights on, to not having enough light where you need it. I require very little service, but I called for a wake-up call on Sunday when I had to leave, but never received the call. It’s frustrating things like this that turns me off with the hotel.

8/10
Excellent
Carlos, 27 Jan 2025
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Overall it's a great place but there's a lot of hidden fees

10/10
Exceptional
SARITA, 26 Jan 2025
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This property is a must stay property, the many amenities and food options is by far the best. Second time staying here and it did not disappoint.

10/10
Exceptional
Jorge, 26 Jan 2025
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Good experience

10/10
Exceptional
Glendora, 26 Jan 2025
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Love the spa. The best ever.

10/10
Exceptional
Raul, 25 Jan 2025
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Good for Couples

Nice hotel to stay. Good secret pizza for the late night cravings.

10/10
Exceptional
Vaghinak, 25 Jan 2025
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Everything

8/10
Excellent
Menan, 25 Jan 2025
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Great restaurant

10/10
Exceptional
Sabrina, 24 Jan 2025
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Loved having a fountain view balcony. The bathroom was probably my favorite! Very spacious with double mirrors. Very comfortable. They do come in and make your bed/tidy up a bit, so if you don’t like that please put the occupied sign on your door! Staff was VERY nice and very accommodating. Very helpful in telling us where to go for experiences but also if there were better deals other places!

10/10
Exceptional
Kimberly, 23 Jan 2025
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Loved having a balcony!

10/10
Exceptional
Marisa, 23 Jan 2025
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The best thing about our room was the view. The strip, Bellagio fountain, the mountains in the distance... loved it. Be warned there is no coffee machines in the room, have to walk what feels like a mile for a cup.

10/10
Exceptional
Lena, 23 Jan 2025
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Good

4/10
Poor
Margaret, 23 Jan 2025
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For a 5 star hotel it is poor in terms of just wantibg a simply coffee and danish. Room service fir tast fir two people extortionate housekeeping touch abd go 1 bedroo. Balcony seuite beautiful. Lacked simplt facilities Room ser

4/10
Poor
David, 22 Jan 2025
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5 Star Prices with a 3 star feel

My main issue with the hotel is that they call themselves a 5 star hotel with 5 star rates but the experience and overall condition & decor is that of a radisson/hilton. The shower in my room appeared to never been deep cleaned (see photo). They claim that their pillows are down but they are extremely thick and feel like foam ones. If they put you in the boulevard tower you're going to have a half mile walk every time you want to uber anywhere or go to the front desk. The hallways are narrow and somewhat dark. Again, is this the worst hotel I've ever stayed in? No it isn't. However, if the rate they are charging is the same or more than Aria, for example, choose Aria every time. When compared to the Wynn/Encore the comparison isn't even close. Unless it's a convention week I'd be upset if I paid anymore than $200/night to stay here.

10/10
Exceptional
Donald Fraser, 21 Jan 2025
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I did not like that there was no coffee available in my room.

10/10
Exceptional
Mayur, 21 Jan 2025
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Great hotel

10/10
Exceptional
Evelyn, 20 Jan 2025
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Nice place clean super clean rooms nice people nice view

10/10
Exceptional
Djamshid, 20 Jan 2025
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Huge room.

10/10
Exceptional
Juliana, 20 Jan 2025
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Nice

6/10
Fair
Janaye, 20 Jan 2025
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I stayed at 2 different properties and on my last night I wanted to stay at the cosmopolitan. The facility of the hotel was nice but the room itself as soon as you entered had a smell. All the countertops had smudge marks and residue in them. The floor in the bathroom had brown streaks all over it from a dirty mop. Every step I made in the bathroom was loud and squeaky. The shower head was extremely nasty and needs to be replaced. Overall worst hotel experience. I had to sleep on top of my sheet.

10/10
Exceptional
Evangelo, 20 Jan 2025
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It had a seductive feel, it felt like Vegas! Enjoyed our trip!

10/10
Exceptional
Carleah, 20 Jan 2025
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Amazing as always!!!!

10/10
Exceptional
kwangwon, 20 Jan 2025
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Thank you so much I had such a great time

10/10
Exceptional
Rafael, 20 Jan 2025
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10/10 Recommend staying here

10/10
Exceptional
Viral, 20 Jan 2025
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Very good property with a very convenient location in the Strip

10/10
Exceptional
Judeana, 20 Jan 2025
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Great rooms

8/10
Excellent
Jessica, 19 Jan 2025
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This property is conveniently located in the middle of the strip.

10/10
Exceptional
Gretel, 19 Jan 2025
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Really good experience!!!

6/10
Fair
Randy, 19 Jan 2025
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The description of the room was not correct

10/10
Exceptional
Ayobami, 19 Jan 2025
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Was a wonderful stay

10/10
Exceptional
Mikhail, 18 Jan 2025
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Amazing Stay at The Cosmopolitan’s Wrap Around Terrace Suite I recently stayed at The Cosmopolitan of Las Vegas in their Wrap Around Terrace Suite, and it was an unforgettable experience! From the moment I stepped into the suite, I was blown away by the spacious layout, luxurious details, and breathtaking views. The suite was beautifully designed with modern touches, providing both comfort and elegance. The bedroom was cozy and inviting, with a plush bed that made for a perfect night’s sleep. The bathroom was a standout feature, offering a deep soaking tub and a rainfall shower in a spacious and well-lit space. Everything was immaculate and thoughtfully stocked with high-end amenities. The living area was perfect for relaxing, with plenty of seating, a stylish design, and a door leading out to the star of the show – the wrap-around terrace. The terrace offered stunning panoramic views of the Las Vegas Strip, especially at night when the city comes alive with lights. It was the ideal spot to unwind and soak in the vibrant energy of Vegas. The location of The Cosmopolitan is unbeatable, with easy access to world-class dining, entertainment, and shopping. The staff were attentive and friendly, ensuring that every aspect of my stay was seamless. This suite is perfect for anyone looking to indulge in VIP luxury and enjoy the best of Las Vegas. I highly recommend The Cosmopolitan’s Wrap Around Terrace Suite, and I cannot wait to return!

4/10
Poor
Arrum, 18 Jan 2025
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We liked the location of the property but our bedroom’s electricity didnt work so we had to switch to a lower floor with a worser view and the walls are a little thin I could hear people taking showers.

10/10
Exceptional
Shannon, 18 Jan 2025
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Great property

2/10
Poor
Sean, 17 Jan 2025
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Filthy property

10/10
Exceptional
Alan, 17 Jan 2025
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Loved the view with the balcony by the Bellagio fountains. Staff was amazing!

10/10
Exceptional
Alexis, 17 Jan 2025
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Very Good!!!!

2/10
Poor
Linn, 17 Jan 2025
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The room smelled like bleach and the carpet was wet. I didn’t even stay the second night and checked out early

10/10
Exceptional
Mary, 17 Jan 2025
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Beautiful hotel

Beautiful hotel! The staff was so friendly and accommodating! The spa was amazing!

10/10
Exceptional
Monica, 17 Jan 2025
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I loved everything about staying at the Cosmo. The only inconvenience was that our card didn’t work for the parking garage even after getting new cards 3 times! That was very annoying.

8/10
Excellent
Hyunjoo, 17 Jan 2025
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I booked terrace room. But I couldn’t get the fountain view. Big disappointment

10/10
Exceptional
Alexander, 17 Jan 2025
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One of the best hotels to stay at ! Chandler bar is beautiful and the views from the hotel are worth it

10/10
Exceptional
Carolyn, 17 Jan 2025
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Excellent and beautiful hotel. The service from check in to check out is commendable. Convenient to many spots. Next to Arte Musuem and Bellagio.

10/10
Exceptional
Melissa, 15 Jan 2025
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The Cosmo needs better custimer service the waitress to be on top of players like it was before. While spending money in the Casino not drinks offered and I had ti stop playing to go to other Casinos for drinks.

8/10
Excellent
Mary, 15 Jan 2025
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was not thrilled with many missing sconces as the wires were hot and sticking out of the wall

10/10
Exceptional
Gisela, 15 Jan 2025
expedia-logo-v2.pngTraveller

Beautiful hotel and our room was exceptional. Very clean, quiet, bathtub/jacuzzi worked great. Felt safe. Very nice hotel.

2/10
Poor
Natasha, 15 Jan 2025
expedia-logo-v2.pngTraveller

Upon checking in we did not have any sort of assistance with our luggage, once we got into our room and used the tub, we realize the shower began to flood. There was a terrible odor in the room. It smelled like a sewage issue. It lingered even after maintenance came and fix the flooding.

8/10
Excellent
ZACHARY, 14 Jan 2025
expedia-logo-v2.pngTraveller

Nice hotel food and drinks are extremely overpriced for example I ate at stk the restaurant on the third floor $80 for fish and chips!!!! And it’s 2 pieces of fish. Not large ones!

4/10
Poor
Julia, 14 Jan 2025
hotel-logo-v2.pngTraveller

Worst stay we’ve ever had

We’ve stayed at the Cosmo before and had a pleasant enough experience. This will be our last. We were placed in a room right next to pool which turns into a nightclub that is open until 4 AM. The music is so loud our room felt like an extension of the club. After a horrible nights sleep night 1, we asked to move and they gave us a resort credit. That day the tub in the bathroom was spraying out orange water w black sediment- so again we asked for another room. Got another resort credit and another terrible night of sleep. Minor detail but both tvs in our suite had issues as well- lines through the screen on one and muffled sound on the second. The amount we paid for 3 nights and the past experiences we’ve had— we know the property can do better. But the lack of response when we asked to be moved was totally disappointing.

4/10
Poor
Richard B, 14 Jan 2025
expedia-logo-v2.pngTraveller

We travel to Las Vegas once a year. This was our first stay at the Cosmo. We stayed in a balcony suit and found the room to be lack luster, dated and not on par with others such as the Waldorf and Aria. The showers would not get hot and had terrible water pressure. A service call was made and the fix was quick. We then found the master shower would not drain. The Air conditioners in the room were unable to warm the room. With it being in the 30's/40's outside, we had to keep the bedroom door closed to get the bedroom above 74 degrees during the day. The main room would not get above 65 degrees. Both thermostats were set at 78. We like the room cold while we are asleep however during the day it became simply uncomfortable. We had a late flight which put us at the hotel at 230am. There were about 15 people in line to check-in. It took over an hour to get to the desk and check-in. Went to bed at 4am. Simply put we will not be going back to the Cosmo. The Lobby is nice, The hotel is in a great location to get around to other shops, food, hotels etc. The staff was accommodating. The rooms are ready for an update.

2/10
Poor
Larry, 14 Jan 2025
hotel-logo-v2.pngTraveller

Not the best place to stay

Carpet wasn’t vacuum clean enough. I was disappointed to see no coffee makers. The hall way smelled of sewer. I understand the need and the importance of security but when you visit is for a special occasion absolutely no special accommodation. Our family stayed in different rooms for my daughter’s wedding and having to run down to the lobby to meet one another to go from one room to another was ridiculous considering a few of us hand health problems. Security sucks because never once did I see anyone walking around. So the suggestion of having security escort us from room to room was something I think the front DESK made up. We were told check out was at noon but when I called to confirm if check out can be do over the phone, I was advised it was at 11am

2/10
Poor
Maurice, 14 Jan 2025
expedia-logo-v2.pngTraveller

The room service was horrible, the hotel stink all through the hallways and room. We stayed away from hotel room until we would rest.

10/10
Exceptional
Ellie, 13 Jan 2025
expedia-logo-v2.pngTraveller

Friendly staff, Beautiful hotel, great location and very easy check in. Also they have the best restaurants and a beautiful gym. I'll be back

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