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16 May 2025
Friday
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17 May 2025
Saturday
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2 Adults - 0 Child
1 room
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Hotel Description

When you stay at SureStay Hotel by Best Western Guam Airport South in Barrigada, you'll be near the airport, within a 5-minute drive of Paseo de Susana Park and Latte Stone Park. This hotel is 5.9 mi (9.5 km) from Tumon Beach and 2.3 mi (3.7 km) from Paseo Baseball Stadium. Make yourself at home in one of the 64 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls. Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

Professional property host/manager

Pets not allowed

Check-in from: 3:00 PM
Check-in by: 11:00 PM
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know
  • Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding.
Special Instructions
The front desk is open daily from 6:00 AM - 11:00 PM. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards and cash
  • Safety features at this property include a smoke detector
Minimal age
18
Optional fees
  • Fee for continental breakfast: approximately USD 7 per person
  • Early check-in fee: USD 55.00 (subject to availability)
  • Late check-out fee: USD 55.00 (subject to availability)
  • Crib (infant bed) fee: USD 40.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Filipino

English

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Entertainment

Smoking areas

Accessible facilities

Other

Elevator

Breakfast available (surcharge)

Laundry facilities

Safe-deposit box at front desk

Free newspapers in lobby

Front desk (limited hours)

Designated smoking areas

Assistive listening devices available

Number of outdoor pools - 1

Designated smoking areas (fines apply)

Free self parking

Terrace

Water dispenser

Vending machine

Wheelchair accessible (may have limitations)

Hotel reviews

7.0
Good458 Verified Reviews
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Cleanliness7.0/10
Service7.8/10
Comfort6.8/10
Condition6.4/10
location6.0/10
Neighborhood6.0/10
Amenities6.8/10
10/10
Exceptional
Ricky john, 07 Feb 2025
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Good

6/10
Fair
Verified traveler, 27 Jan 2025
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Nice front desk people, but the hotel is more like an old motel. Certainly, good enough.

2/10
Poor
Josephine, 03 Jan 2025
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Its was an old property needs to updated very disappointed on the rooms condition we had the fixture in bath was terrible had to ask for another room

4/10
Poor
Jim, 12 Dec 2024
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no breakfast, just bag meal, baloney sandwich on day 1, other days better, did not clean room, no water one morning, toilets dont flush,

8/10
Excellent
James, 23 Nov 2024
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Can not say much , the hotel under renovations.

4/10
Poor
Lynette, 13 Nov 2024
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Under renovation. Slow and no hot water. Hopefully it is addressed during the renovations.

6/10
Fair
Andrew, 13 Nov 2024
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Hotel was under remodel. Chemical smell in the elevator and hallways. Room was comfy, but had no blanket on bed just a sheet.

2/10
Poor
Jonathan, 09 Nov 2024
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This is the most terrible place I stayed at.

4/10
Poor
Martin, 06 Nov 2024
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Property is under construction. Hard to see the sign from the road. Shuttle bus to airport doesn’t start until 0630. Shower barely dribbled and cold

8/10
Excellent
Edward John, 12 Oct 2024
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Stay was nice and hotel is conveniently located in central Guam.

8/10
Excellent
Jennelyn, 04 Oct 2024
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I like to stay here it’s more convenient for me and my family. I don’t like is breakfast is the same every day not much choices. It’s just a basic coffee, bread, & can fruits. At least egg, sausage or a little soup.

2/10
Poor
Regine May, 23 Aug 2024
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Not clean no lights

8/10
Excellent
Christina, 21 Aug 2024
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Centralized and Sufficient

Centrally-located and familiar lodging that I visit for random weekend staycations. No frills, no fuss accommodations, with a view of the front parking lot. Minimalist amenities, with an active guest-only card accessible safety measure in place during late PM. Parking is sufficient, and never had an issue with theft anywhere on the premises. Light but adequate continental breakfast with every stay. Responsive customer service. Only negative remark would be the almost out of order shower faucet handle. Called front desk to report and maintenance responded quickly. However, no repair or replacement of fixture… just a tighten of the screw, good for just one more time use. Suggestion for hotel: update to include small table for eating or study vs. dated, rarely used side drawers. Thank you!

10/10
Exceptional
Carmen, 17 Aug 2024
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Was on island for family medical reasons. For a last minute reservation I was very happy with my room and the hotel in general. Fairly close to where i needed to be.

10/10
Exceptional
Lester, 26 Jul 2024
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Very nice

10/10
Exceptional
Cherlyn, 17 Jul 2024
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I've stayed here a few times in the past few years. Each time I check in it's late and the staff is having a conversation while checking me in. Just not very good customer service consistently for the past three visits. She was using her earpiece, but still it's annoying because I felt like I was interrupting her to ask some basic questions about my stay.

10/10
Exceptional
Claudette, 15 Jul 2024
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The staff is very nice

6/10
Fair
ROLAND, 06 Jul 2024
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It’s ok

6/10
Fair
Tina, 01 Jul 2024
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Because of the insects and fly inside each rooms.

10/10
Exceptional
Elaine, 19 Jun 2024
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Even the hotel is not located near the beach it offers the quiet comfort of a clean spacious room that has a mini refrigerator and microwave. I enjoyed my stay and will book again.

8/10
Excellent
Matthew, 16 Jun 2024
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it was nice. very convenient location.

8/10
Excellent
Lynette, 20 May 2024
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Close to airport

10/10
Exceptional
Anare, 16 Apr 2024
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Hotel is clean and the room is spacious and safe, despite the maintenance around the hotel

2/10
Poor
giorgio, 02 Mar 2024
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can’t plainer to manager twice about bugs crawling on me in n bed. he apologized and said they had just sprayed. the next time bugs 🐜 n bed i could not get a replacement room due to defective shower and broken tv.

8/10
Excellent
Andrea, 11 Feb 2024
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The parking situation is not so good

8/10
Excellent
Yan, 08 Feb 2024
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good

10/10
Exceptional
Gene, 17 Jan 2024
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Quiet environment and employees are accomodating

6/10
Fair
Samuel, 09 Dec 2023
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Low water pressure.

8/10
Excellent
James, 04 Dec 2023
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Friendly housekeeping and front desk, Walkable food options. Facilities are good. Great for airplane spotting and reasonable prices !

8/10
Excellent
michael, 03 Dec 2023
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Bathroom was not up to standards..weak shower..zero tv..been out for months front desk said.. totally not what i expected..said because if Covid no shuttle no breakfast.. Rented a car and it was a bomb..Definitely not cool.. only saving grace was staff..very friendly very helpful

10/10
Exceptional
Stanley, 14 Nov 2023
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Great staff very helpful and take fast care of your needs they also rent cars for a very good price per day free breakfast not too bad overall will book there again

6/10
Fair
Petrus, 01 Nov 2023
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My refer not working. Asked for fix or replacement but never come.

6/10
Fair
Charles, 31 Oct 2023
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Needs facelift

Airport was a $28 taxi ride away from terminal. That’s $56 dollars over and back. Deceptive because on other side of the runway. Room was in poor condition. Tea bags were ancient. Cockroach on floor when on floor when I walked in. Staff was nice. Needs a facelift to be labellwd a Best Western.

10/10
Exceptional
Armando, 29 Oct 2023
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Improve the Breakfast

8/10
Excellent
Virginia, 23 Oct 2023
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Services is fine Parking is the problem

2/10
Poor
Verified traveler, 09 Oct 2023
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Omg is the worst place evwr

10/10
Exceptional
Verified traveler, 11 Sep 2023
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Great property with great staff!

10/10
Exceptional
Jeffrey, 21 Aug 2023
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This was a great stay respectfully because of all the typhoon damage and recovery. The staff was outstanding and personable. The elevator was out due to typhoon. Staff helped me carry my suitcases up to the third floor. The room was clean and neat. Power went out a couple times due to rolling outages in the area. It was great these folks had good attitude and powered on.

8/10
Excellent
Arthur, 30 Jul 2023
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Stay at the SureStay Hotel in Guam. July 21 to July 26, 2023. The Hotel was at a disadvantage from the Super Typhoon that hit the Island at the end of May 2023. Supplies and materials on a small Island lead to repairs taking place requiring some time. The Hotel did not have any TV service due to the Typhoon and was waiting on their cable service to complete the repair. The restaurant was not serving Lunch or Dinner due to the Typhoon damage and was awaiting contractors to repair the damage. Overall, my stay at this Hotel was as pleasant as possible.

6/10
Fair
Blaine, 09 Jul 2023
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Water issues

I stayed at the Sure Stay Guam Airport with my son on a layover to Hawaii from Japan. Check in was easy and the lady at the front desk was very nice. Soon after check in, we noticed the water stopped running. There was nothing at all. I went to the front desk and there was a male employee. I told him there was no water and he said it happens but it will come back. We went out and returned later that night and still no water. I had bottled water so used that to bathe. The next morning we had to check out early to get our flight home. Fortunately the water was back. I realize Guam is recovering from the recent typhoon so do not fault the hotel (I stayed in other hotels without problem). It was not a good stay. AC worked well, TV wasn't working. WiFi was okay. Not much around the hotel so a car is needed.

4/10
Poor
Jeremy, 26 Jun 2023
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Not helpful. Property is not operational.

2/10
Poor
Erica, 06 Jun 2023
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I arrived at this hotel to find out they had no electricity or water and refused to let me in. Did they cancel my reservation before I spend a ton on taxi rides, no!! Did Expedia help mitigate the issue absolutely NOT after spending more than three hours on hold. Worst experience ever. Property is awful and so are the staff!!

10/10
Exceptional
Ketsen, 08 May 2023
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Very safe and secure

6/10
Fair
Stephen, 02 May 2023
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Had everything, but found blood stains on pillow. No outlet for coffee pot,cord too short to use only used outlets in bathroom. Otherwise, it's nice.

8/10
Excellent
Miyuki, 08 Apr 2023
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The staff were very friendly and helpful. The continental breakfast was very weak (toast, fruit, coffee). My sink was a little bit dirty, and no surprise that it was a little noisy because of the proximity to the air port.

10/10
Exceptional
Shawn, 11 Mar 2023
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I love it how they're always keeping the rooms clean and also going to the rooms and asking the guest if us guest need anything. I would rate this hotel 9.5/10

8/10
Excellent
TERRY, 08 Mar 2023
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Fix up and improve the wheelchair ramp area, unsafe, narrow pathway and rough flooring.

10/10
Exceptional
Keiana, 03 Mar 2023
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Great front desk people. Especially ms ida

8/10
Excellent
KATHLEEN, 25 Feb 2023
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Good price, good location, near restaurants Limited parking space, Needs better rules enforcement (guest hanging towels and clothes on patio rail) making hotel look trashy. Dirty stairway, Needs more selection on continental breakfast. Online pictures misleading

10/10
Exceptional
RIC, 18 Feb 2023
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Great service

8/10
Excellent
Jeffrey, 31 Jan 2023
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Very accomodating adn friendly staff. Parking seems too small but you can always find a spot. Eatery is just a waking distance.

4/10
Poor
Cecilia, 23 Jan 2023
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After I checked in, I was given a room where the air conditioning did not work. I was transferred to another room and again air conditioning did not work. I was transferred to a 3rd room and again air conditioning did not work. Finally I was put in a suite. Air conditioning worked. However, the bathroom got flooded with water every time I showered since the shower head was pointed straight to the wall instead of down. There was also no housekeeping to clean or change the towels.

8/10
Excellent
Tony, 06 Dec 2022
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Very good budget Hotel. Will stay there in the future.

6/10
Fair
Charles, 19 Oct 2022
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We did not stay there. It was not near the airport like it says is was near a runway away from the airport. Nothing was around it so we left and got another hotel more pedestrian friendly.

10/10
Exceptional
Clinton, 25 Sep 2022
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Clean

8/10
Excellent
Ted Curt, 20 Aug 2022
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Room was clean staff was great. Elevator was really slow.

8/10
Excellent
Jessica, 08 Aug 2022
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The staff

6/10
Fair
Cassandra, 27 Jul 2022
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Ok

I couldn’t check in until after 3pm due to a change of shift. Prior receptionist had attitude because she was not allowed to check is while clearing. Room smelled odd, floors were sticky, lampshades had writings and looked dirty, toilet seat was smaller than the bowl. At night you can hear the bathroom making noises. Beds were soft and comfortable. Place is secured, only way to access hotel is with your keycard.

10/10
Exceptional
Clinton, 21 Jul 2022
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That was one pretty boy at front desk

2/10
Poor
Mohamed khalil, 14 Jul 2022
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Extremely filthy with cockroach everywhere

4/10
Poor
Won Suk, 16 Jun 2022
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Bad

No hair dryer, the room is not clean.

8/10
Excellent
Ella, 15 Jun 2022
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good

10/10
Exceptional
Heather, 23 Apr 2022
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Very friendly staff

4/10
Poor
Terry, 21 Feb 2022
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Check-in person was not very friendly. No ice was found. Tried to check in about an early and the clerk was going to charge $35. Parking was terrible. I would not recommend this hotel.

6/10
Fair
Lynette, 21 Dec 2021
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Could use better cleaning.

10/10
Exceptional
Lawrence, 17 Nov 2021
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Good motel & cheap.

10/10
Exceptional
Frances, 15 Oct 2021
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The elevator is super slow

8/10
Excellent
Mila, 30 Aug 2021
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Good ... got in some cardio🙂

It was good. Only problem was when we came back from Church service in the evening... the elevator was being serviced and we had to take the stairs. All in all I enjoyed my stay.

10/10
Exceptional
Rhonda, 20 Aug 2021
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Simple, Clean, Friendly

The staff was great! The room was clean, the bed comfortable, and the shower HOT!

6/10
Fair
Verified traveler, 18 Jul 2021
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I stayed here before and it was alright. But I did not like it at all this time. I noticed there was an earring on my bed and it wasn't mine or my kids. I'm wondering now if they change the bed sheets at all. The shower head had soap scum or not sure what you call it but I know to clean it you can use Ajax. The knob for the shower wasn't working properly and the water pressure was low. I didn't feel comfortable at night because as I was sitting on my balcony a lot of suspicious people were coming in and out of the hotel late at night. I even have to watch my car because there was people parked next to it sitting in their car for a long time. No security not even at least at night.

4/10
Poor
Verified traveler, 11 Jul 2021
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The key card did not work, walk room was far and had to go back twice for card to work, phone was down as per maintenance and they kept coming to check , ac was hot and we had to turn on upon check in and took forever to get cold , no balcony , maintenance guy even told us we were missing lamps and didn’t know why we were in that room only had the light by the window. Room smelled funny like mold or moth balls , cheap towels lint kept coming off after shower. Tv remote missing cover and had tape holding it in and tape kept coming off so had to keep putting the batteries in and sad selection on tv only like 10 channels

2/10
Poor
Verified traveler, 11 Jul 2021
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First of all it says that it is a two bedroom and when I checked in it was only one. They do not even have a two bedroom room. it was false advertisement. I canceled my trip because I needed a two bedroom as I had my kids with me and had i of known I would have never booked it, wanting a refund and until now have not received one. I did not stay there at all..!!!

2/10
Poor
Verified traveler, 09 Jun 2021
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room smelled like urine not staying there again

4/10
Poor
Verified traveler, 06 Jun 2021
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Place was filthy. The shower was so dirty we showered elsewhere. Staff never informed us of being able to order breakfast being that there was no brochure in the room either, sheets were dirty. We got sick staying there thus our reason to rent elsewhere.

8/10
Excellent
Verified traveler, 08 Feb 2021
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Great stay for emergencies and home repair- no ice machine- double check your bedding. Excellent front desk service!

8/10
Excellent
Verified traveler, 03 Sep 2020
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During this pandemic, it wasn't that bad. Of course the amenities was not in play due to the pandemic...overall not that bad.

8/10
Excellent
Peter, 21 Jul 2020
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Good for the price

Except for the sound of renovations and the airplanes landing and taking off, it was a great stay 😑

4/10
Poor
Gladys, 25 May 2020
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I paid for breakfast and i wasnt informed that there wasnt any breakfast being served till the following day of my check in. Upon check in the clerk stated there was breakfast however the menu is not set.

8/10
Excellent
Verified traveler, 24 May 2020
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It was quaint and simple, but the in-building laundromat was a nice addition. Could be bigger though.

10/10
Exceptional
Verified traveler, 24 May 2020
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Room was clean even inder the bed.smelled fresh. My partner loved it

2/10
Poor
Anon, 28 Apr 2020
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Everything is dirty. The room smells really bad and the sheets weren't even washed. The hotel was NOTHING like the pictures at all. The window was covered by wood.

8/10
Excellent
Verified traveler, 13 Apr 2020
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Sorry to say, I had not comfortable with check in with front desk staff..

4/10
Poor
SaipanTraveler, 14 Mar 2020
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Location: close to the University of Guam and the Agana shopping Center. Safety: I’ve been here before and I felt safe. This time, seems like some shady people are around. Felt uncomfortable. Front Desk: Lady at front desk was not helpful until I demanded. Should not be the case.

8/10
Excellent
Verified traveler, 07 Mar 2020
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I stayed there for one night. I liked free breakfast.

10/10
Exceptional
Katrina, 26 Feb 2020
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Home away from home

We had a very pleasant stay here. The free breakfast buffet was a great touch. Our room was spacious and comfortable. There was only one free outlet in the room, so if you have a lot of electronics, that might be an issue. We only had one phone, so it was fine. The hotel offers wake up calls, and the view from our room was private, so I felt very safe and relaxed. There was a microwave and a fridge. The TV has basic cable with only nick for the kids, but the wifi is great!!

4/10
Poor
Longdong, 10 Feb 2020
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If you need a last minute room this place is ok but i heard people yelling and screaming all night and the planes literally takeoff a hundred feet above your room. Staff was nice but i don’t go to hotels for nice staff

8/10
Excellent
Troy D, 31 Jan 2020
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Nice, clean hotel. The location is not the best. Friendly staff.

8/10
Excellent
Verified traveler, 13 Jan 2020
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Loved swimming pool which was on the top of hotel.

2/10
Poor
Verified traveler, 06 Jan 2020
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Rundown hotel with nothing within walking distance to get something to eat. Getting a shuttle to the airport super tough with unfriendly staff.

10/10
Exceptional
Verified traveler, 31 Dec 2019
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The hospitality was great and the area is very secured.

10/10
Exceptional
Rose,, 23 Dec 2019
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Hotel and my room are clean,bed is very comfortable. All staff are very helpful and nice.

8/10
Excellent
Joseph, 05 Nov 2019
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I will stay at Sure Stay next trip

If only they change the sheets that don't have stain and additional pillows

10/10
Exceptional
Verified traveler, 04 Nov 2019
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It's like a family hotel, not like other Big Hotel.

10/10
Exceptional
Michael, 03 Nov 2019
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great for business travel, i would recommend to fellow employees.

8/10
Excellent
Shelia, 15 Oct 2019
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Stayed Twice

The only issue I have is that this is my 2d stay and the elevator was still inoperable.

8/10
Excellent
Katydid, 10 Oct 2019
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The rooms are very nice with comfortable beds and a big shower. The complimentary breakfast was more elaborate than most hotels we’ve stayed in and for only $6.95 you could get 2 eggs with 2 pieces of breakfast meat. The staff are all extremely polite and helpful. The only negatives were an “out of order” elevator which made for a lot of stair climbing as our room was on the third floor and the swimming pool is on the roof. It took a couple of days to get used to the sound of big jets landing and taking off during the night, but by day three I slept right through it.

6/10
Fair
Adriana, 08 Oct 2019
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Acceptable

It was confortable with exception of the location because it was close to the airport, and there weren’t sound blocking windows, therefore the night was noisy to sleep.

10/10
Exceptional
Verified traveler, 28 Sep 2019
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Very helpful and cheerful staff. Really felt comfortable with everyone despite my issues as a disabled veteran. Will gladly recommend this place to anyone wishing to stay and visit Guam. Location to the airport is very convenient and there is a new market opening less than two blocks from the hotel.

2/10
Poor
Kay, 25 Sep 2019
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Staff failed to check for ID when issuing room keys. A strange man was having an affair in my room. Our belongings have gone missing and never got the compensation for it.

8/10
Excellent
Sb, 24 Sep 2019
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I had an overnight layover and after spending two-weeks couch surfing in the states, I really I wanted my own room to recover in. It was my first time at Sure Stay and primarily picked it because I didn't want to spend a whole lot of money (financially recovering from vacation..lol). The room, of course, is older and out-dated but clean and had a soft bed. It is not a luxurious room, but if you just need the basics at an affordable price, I'd recommend this hotel. Staff was friendly an check-in/out was easy. The only thing I didn't like was that the "minimal price* airport shuttle fee was $20 and that's not what I would consider minimal.

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