Pestana South Beach Art Deco Miami

8.2

Excellent

930 Guest reviews

8.2

Excellent

930 Verified Reviews

Read all reviews

Cleanliness8.4/10

Service8.4/10

Comfort8.0/10

Condition8.0/10

location8.8/10

Neighborhood8.8/10

Amenities8.0/10

I love that its so close to the beach and shopping

We were going to a concert at the Fillmore, which was in walking distance. In fact Lincoln street shops, plenty of late night dining and the beach all conveniently walkable under 10 minutes. The saff was friendly and helpfull. The rooms comfortable and the free wine was fun. We had an excellent time and will absolutely return.

No iron in the room. Sink was clogged. Requested it to be fixed and 10 hours later I fixed it myself. Staff was friendly.

Last minute stay

Enjoyable stay as a last minute booking. Front of house staff were excellent

Below par

Nice stay

Very nice staff. Centrally located.

The rooms were large. The a/c unit in the room was loud. The TV was old and small for the size of the room. The pool and pool area was nice. It was convenient yet off the busy street so quiet which was nice.

Amazing

Staff were very helpful. Our main contact was Alex who made sure we were comfortable. Property is in a quiet side street with easy access to the beach. A small heated pool with sun beds and umbrellas. Front access has steps , not easy with luggage.

Great staff. For a small art deco… it was fine… Clean and in a terrific neighbourhood. Safe for sure… 15 min walk to Ocean Drive…

Nice quiet area close to the action. Professional and courteous staff. Clean and large room.

This is a great little hotel. Very clean, staff is super friendly and helpful. It has a heated outdoor pool, a small onsite resto. The room was clean and tastefully decorated. The shower has great pressure and plenty of hot water. The best part is its location. It is a 5min walk to the beach. 7 min walk to Lincoln rd shopping district. Plenty of restos within walking distance. Speaking of beach, they provide you with a beach towel and a daily pass for 2 lounge chairs and an umbrella to use at the beach. Fantastic find. Would recommend to all.

excellent hotel. professional and loving team. recommend

Extremely nice and comprehensive staff

I had a wonderful stay with my family, the staff was the best thing of our stay, Christian, Renata, Alejandro and Mikaela received us with big smiles every day, they went the extra mile to make our time at the hotel a remarkable experience.

Friendly staff and lovely hotel in good location

My room was beautiful and have no complaints about that except for the location of my room where it was right over the bar area, so during the evening times when they would play music, it would be very loud. Thankfully, around 8:30 PM they close and I was able to sleep. When I book the room, it said that there was valet and parking. However, when I got there they had done away with the ballet and there was zero parking. So I had to walk a few blocks over to a parking garage and walk back, which I didn’t feel as safe as I had intended to be as I was alone as a . I chose this hotel based upon what I saw when I booked and what it had to offer as far as safety and more. Other than that, the room was very nice and the staff was very nice as well.

In town for business meeting, unaware or advised of a resort fee until check in. Every time I requested any assistance, was told not available, could not help me. etc. $25 for a simple breakfast???? For what was paid, the value was not at all realized.

A nice property close to the convention center. The parking at the public lot across the street was $160 for 3 days. My room had a view of a bunch of discarded toilets along the property next door but I wasn’t in my room much so it wasn’t a huge factor.

Golf trip

We stayed for 5 nights and played golf , the hotel is close to the beach , restaurants and bars but not in the hectic part , for me it was very good

No parking. Had to spend an additional $80 to park.

Good

Excellent staff and property. Quiet and comfortable. Will definitely go back!

Great area it’s quiet and safe to walk. Close to restaurants and shopping centers. Staff is very friendly and helpful would stay here again.

Beautiful updated modern room. Nice pool area. Parking was not as convenient as had been advertised.

Location is good at 2 blocks away from the beach. With that being said, claiming to be a 4 star hotel and charging a resort fee when there is not even parking available at the hotel and no breakfast at the hotel is unreasonable. Parking nearby is at $60 per night which is not cheap! My other feedback is that the refrigerator at our room was tied to the light switches, so when the lights are off the fridge is off, and one of the lights did not have a switch to turn it off. Unfortunately we discovered this too late so all our food was spoiled (I know, food may not be as important but it can be worse for people that need the refrigerator to conserve medicine).

The good part is that Pestana South Beach is in a good location on a quiet street but near the ocean and main streets of South Beach. I also liked the staff personally and found them to be helpful. When I was there they would get a bit busy with larger groups of airline employees checking in, so that you needed to plan your questions around that. As for the property itself it was just OK - it looks good from the outside and inside it is fairly average, with some of the cabinetry and things like that made out of cheaper materials. The bed was not super comfortable, and they use an unusual style of bedding and sheets. Overall, the place has a bit of a European vibe, which can be good and bad for a hotel. It is nice that the beach chairs/umbrellas are included with the room, though you have to remember to ask for the card and the towel before leaving. It is perhaps a hotel for couples and families, rather than for single people. As I said I liked the staff even if sometimes (maybe my imagination) they seemed a bit "watchful," good for security but perhaps more scrutiny coming and going than your average U.S. hotel. They do have a pool in the inner courtyard which is not bad - though I did not spend a lot of time there.

Much better than I expected. Very clean and nicely decorated. The music in the lobby is on point.

3 star not 4

Best thing about the hotel was the location. It's perfect for heading to Miami Beach and close to the shops and restaurants. The pool was also lovely, although could do with a refurb. The hotel itself is nice, just needs some updating. Like the showers in the room - not good at keeping temperature and wobbling off the wall. We also got stitched up with over £100 bill at the end of our stay for breakfast, something we were led to believe by reception was free for us if we used the vouchers they gave us (which we did). Overall the hotel is a 3 star not a 4. Could do with an update and the staff need more training to make things clearer to guests.

Amazing stay!

spacious room, great location, amazing service. We loved it and we now know where we will be staying whenever we visit Miami.

Great stay at this property! Lovely art deco property, not your usual hotel, we loved the stay but also appreciate the staff! They went above and beyond to help and we shall return thanks to the kind of service we got. Amazing location as it's walkable to the beach only 5mins , and to all the best areas in South Beach area!

The bathroom tile was moldy and the room was loud as it was adjacent to the reception

TERRIBLE experience during check in and checkout. They couldn’t find my reservation through Expedia had to wait over 30 mins. When checking out they tried to keep over half of my deposit for resort fees but everyone knows you pay resort fees during check in and not check out..

Staff was untrained. And incapable of helping

No ice machine

Fantastic find! Lovely relaxing hotel with easy access to everything whilst providing peace and quiet. Staff very friendly and helpful.

Decent value for the area

It’s a nice hotel,albeit getting a bit run down. If you arrive prior to 4p they will be good enough to hold your bags for you but will not allow you into your room even though it’s ready unless you pay $100 extra. That is very odd to me and poor business as there is then a long line at 4p when everyone that didn’t want pony up an extra $100 tries to check in.

Overall nice hotel, good location and very friendly and helpful staff. Marked it down as our room was very noisy - there doesn’t seem to be any insulation between rooms. We could hear EVERYTHING in the room above us And got woken up a few times by suitcases wheels moving around early in the morning. Secondly, they play music around the pool every day, which states at about 8am. Not great if, like us, your windows face on to it. We slept with the window on and regretted it as soon as we got woken up by the music. A very good 3.5 star, but couldn’t say it was a good 4*, even though the staff service was definitely off that standard.

Great little place with a great staff. Was the only hotel that would accommodate me at 4am for a room. Can u believe that in Miami Beach?? Thank you Pestana!

Pool area could use new cushions on chairs

Have always wanted to stay at a Pestana, and overall it was just alright. I will say the staff was amazing and friendly. That really made the stay. As a VIP expedia room, I receive a bottle of wine which was great. Thank you! Downside, there was a mixup with my room and it felt like I got bumped to a not so great room but they wouldn't explain what happened when I asked. I saw on the paperwork that originally I would have been on the 3rd floor, but received the 2nd floor at check in. I definitely can confirm this as they initially setup my wine in the other room and so had to move everything. It was a 3 floor property so I wouldn't have had to deal with the noise I did if I wasn't bumped to the 2nd floor. The curtains were outdated and dirty, and the fridge broke. Maintenance came in as soon as possible to fix and got a new one for the room. The area was close to most things you would need. Close enough walking to the hustle and bustle of Miami without being directly in it which was exactly what I wanted. Don't think I will stay again unless they upgrade the property. Put me off staying at any other Pestana location for right now.

Really great stay. The staff were really lovely and helpful. Beach umbrellas and sunbeds are included in the stay which was even better. Great spot!

Happy customer

It was a wonderful experience. Very kind and genuine.

We loved it after leaving the first hotel this hotel was wonderful

I cannot say enough good things about this property and especially the staff. The staff was phenomenal the entire time. We had plenty of questions about the area and services at the hotel (lounge chairs at beach, pool, bikes, etc) and they answered everything so kindly and were very helpful the entire stay. The room was nice. The pool was really nice. I loved the lobby and its decor. I loved the fact that we got beach loungers and an umbrella as well as an hour of free bike rental. And we had some fantastic restaurants right nearby with awesome atmospheres/ambiance and delicious food.

The pictures of the hotel made it seem like the hotel was connected to the beach; it’s not. No microwave in the room or in the hotel. I called prior to us arriving to the hotel to ask if we could do early check in and to verify they had a room available. The receptionist told me yes. When I arrived they didn’t have a room and I had to wait an hour and 45 minutes for one to become available. The staff was friendly but majority of them spoke Spanish.

We were travelling with friends, and had a really great stay. Clean, nice room, and exceptionally nice staff and management. Good sized pool. Great location - just two blocks from the beach, and right outside all the noise and traffic of Collins/Ocean Avenues. But they have a private area on the beach, with free chairs and umbrellas. Good for families, couples, and solo travelers alike. We'd definitely come back again. Note that the shower is separate from the toilet, which is very European, as this is a Portugese chain (important for American travelers to know)

Friendly, outstanding staff and excellent service. Will definitely stay there again.

It was really nice experience in this hotel. Thanks for Mihaela for helping with recommendations!

not that great surrounding area seems unsafe

My second Home in Miami

Excelente team, cosi and comfortable Hotel and great location in South Beach

The staff at the hotel was incredibly friendly and helpful! Really above and beyond. Rooms are pleasant, simple, quiet and quite large. Great location. Authentically Deco. Highly recommended.

Very friendly staff and service! Beautiful hotel, and the pool area is very lovely! The location is very convenient for restaurants and stores!

I had a great experience the place was very peaceful. If you want to get away for some relaxation this is the place to go. Staff was very friendly and accommodating. Overall I enjoyed my stay and would stay here again. Highly recommend!!

Amazing property , very accommodating. Close to the beach . Great pool!

The best thing is its proximity to the beach. The resort fee covers towels , a chair at the beach and the umbrella. This is great. They do charge you $50 if you lose a towel so be careful with them! Our room was kind of run down, very small for having 2 queen beds, and had a broken bathroom door lock which resulted in someone almost getting trapped in the bathroom. It was very stuck adn we reported it twice. I believe someone prior to us may have reported the same lock. That could truly be dangerous if you get stuck in there without your phone.

Great historic deco property just a block back from Ocean Drive. Has an amazing vibe and the staff are incredible. Regretfully with older buildings, you do have to forgive some of the quirkiness and in this case, a little need of TLC.

This is a fun, trendy property. Within easy walking distance of great shopping and dining. The staff is amazing. Such a great service, and so friendly!

I really like this Hotel staff is great and the pool awesome. Walking distance to many places.

The staff was very friendly and as accommodating as possible. However. While we were there the water to the shower shut off in the middle of a shower. Water, was still available in the sink and toilet just not the shower. was fixed upon return but didn't say why it happened. The electricity to the bathroom would flicker on and off and the staff said were told that there is a sensor in the room that did it because it is an assessable room. the air conditioner also would turn on to balcony mode randomly and require a reset each time with a manual switch by the ceiling. We watched the first time to do it ourselves if it occurred again, and it happened three more times.

The only thing I did not like was even if the room was ready they charged me $50 for an early check-in for just two hours

We both enjoyed this hotel so much we extended our stay. Originally we were going to switch into a hotel on the beach .. but that place had blasting music and was so not zen. this place has cheerful upbeat music but not threatening. hotel was comfortable. bed was great. staff the best!

I loved my stay at the pestana . I was in the heart of Miami Beach and I'm on my way from Ocean drive so I was walking distance to the nice restaurants and bars. The only negative I didn't like was my room they gave me a room right when you get out of the elevator so it was very noisy in the hallways I was in room 1204 on the second floor. The hotel had three floors so My neighbor above me in 1304 kept walking back and forth and then I heard all his moves .housekeeping was also vacuuming so that was disturbing. I was also around the corner from an area with a lot of homeless people and shady characters selling drugs so I felt unsafe. I definitely recommend walking on 18th avenue and Collins avenue don't go on the back streets. The pool was very nice and he did I was there by myself but the restaurant was not open. I booked a stay here to have everything convenient so I didn't have to travel for so that was unfortunate it wasn't opened but there was a pool bar. I would stay here again. I would just request another room and stay on the third floor with a balcony

It was a 5 minute walk from the beach. Lots of restaurants and shopping all around. Very safe and nice hotel.

The staff were excellent, friendly and helpful. The pool was warm and the pool area is a great place to spend time. The rooms are clean and the double was a good size for my wife and two teens. The location is excellent, right in the thick of it but one block off Collins so it is quiet and safe. Santiago was exceptionally helpful. We will return when back in South Beach.

Personal attention

Very welcoming hotel- excellent manager who accommodated a large influx of people late at night due to flight cancellations.

Located close enough to everything to be convenient but far enough away to be quiet

Great Art Deco hotel in South Beach. We loved the location - 2 blocks from the beach/boardwalk, tons of cute restaurants and cafes nearby, and within walking distance but away from the very touristy party district. The staff were super nice, the room was roomy and clean, and the pool area was a great place to work from. We will definitely come back to this hotel when in South Beach.

It was a lovely hotel, great staff and fabulous location! Beach access and chairs etc were a convenience! Absolutely wonderful service from front desk staff!

Beautiful hotel, super clean, staff were amazing! Highly recommend.

Perfect

Staff helpful and friendly nice stay recommended

Charming property in great, walkable area with friendly staff. A few minor nuisances - only decaf coffee in the room, loose grate creating noise w/AC. Overall nice experience and we would stay again.

We stayed only one night after our cruise, I wish we could stay another day. We will stay again next year.

Great location and great property

The front desk staff was amazing. Received chicken service which was a big plus for me and my mom. Beds were very comfortable and rooms very clean. The location was amazing.

Everything was great about this property it was located in the perfect place to be able to walk to everything we went in a group of 15 people and we really enjoyed the space.

GREAT PRE OR POST CRUISE

Very clean and nice heated pool. Staff very accommodating and allowed us access to our room at 10am! Standard room with 2 queen beds is fine for sleeping but no room to relax but plenty of outdoor seating around the pool both in sun and shade.

Not amazing

The hotel is not like the photos On check in we were charged for early check in - even though it was meant to be a perk Also The bottle of wine - another perk was never given to us - even though we asked several times We had to ask for sheets three times because the sheets were dirty There were no towels for beach - they gave us bath towels But The biggest complaint The internet was TERRIBLE

We had such a lovely stay at Pestana South Beach. The staff were so friendly and helpful, the pool was quiet and beautiful, and there is plenty to do within walking distance. I would definitely come back and stay here again!

Excellent location. Clean, comfortable room with updated bathroom. Very nice, helpful staff. Beach access.

God awful place to stay. When you first enter, you're hit with an intense perfumed air and there's a reason why. The hallways smell dank and vaguely like old urine. We spent one night in Hotel Pestilence and will never go back. The bed was hard and lumpy, creaked like an old wooden wagon every time we moved, the cable kept going in and out, the a/c is either freezing or you're too hot and it's way overpriced for what it offers. It's massively understaffed, valet takes a really long time as they're parking 2 blocks away and your car could get ticketed if it's left in the front too long. Run away as fast as you can and don't book this horrible hotel. It's not a 4, 3.5 or 3 star hotel. It's a solid 2 and is just dreadful. Don't do it. We wish we never had.

Camilla at the front desk was lovely. Valet, bell service, etc was very efficient and friendly. They mapped out the area for us to walk safely and explore, and suggested a great spot to watch the NFL playoffs

A very nice property with beautiful swimming pool. The location is super, in the center of the shopping and dining district and close to the beach. The staff is pleasant and responsive. Our room left a couple of things to be desired. We were assigned a handicapped room although we didn't request or need it. As a result, the bathroom was hard to navigate. The shower at an even level with the floor, automatically flooded onto the floor. The toilet had no lid and the sink had minimal space around it for toiletries. So there was no counter or level space on which to place clothing or other items relevant to showering or dressing. The plug-in only worked on one side of the bed. The unit was missing altogether so no work was possible on that side of the bed, very frustrating. The blankets were tucked so far down the bed, that you couldn't pull them up further than your mid-chest. There was no iron in the room.

Great hotel. Loved the staff and amenities

Great boutique hotel it is 5 minutes from Lincoln Rd close to everything good location. it was very cold so we couldn’t use the pool. The people at the hotel were very nice and helpful I really recommend this hotel for a small vacation

Dirty basic hotel.

Dirty basic hotel. Thin walls. Loud. Pills and hair on the floor from the previous inhabitants. Plastic squeaky pillows.

Luis in front desk is really nice. Explained everything

we were only there for a short time but everyone was hospitable and kind

Lovely hotel

Wonderful vintage hotel with outstanding staff. Highly recommend.

Super friendly, helping and welcoming staff. Clean and nice property to stay! 10/10 recommend.

Little Gem in South Beach

Pestana is an art deco hotel that is made up of four building creating a courtyard in the center. Overall the hotel is super clean and staff is very nice. I was in building three and was surprised at how large the rooms were. They room was cleaned every day (thank you) and the bathroom was also very large (by Miami Beach standards). There is free coffee and tea in the morning. Pool is heated and lots of places to sit around the pool. Close to everything! Super easy to walk to stores, beach and restaurants if you are looking for food.

Everything super clean and excellent staff all around. Looking forward to come back.

The entire staff was very welcoming, nice, & professional. Will be visiting again. Highly recommend.

Hotel was very well kept and nice.

Helpful staff, lovely property, excellent value.

Super great people. Service was great.

-Cleaning material used on floors makes it feel slimy on the feet. -Chargers didn't work unless lights were on so electrician had to come up and explain that to us. It didn't click that that would be a problem for us or electrician until night time.. -Called front desk at 11:30 to report issue. Member of staff came to our room and determined he had to swap our night stands around. He insisted that I don't need to remove plugged in electronics from the night stand, he tried hastily moving the furniture while my watch fell from the stand and hit the hard floor. I had to stop him and insisted I unplug the electronics first. He was in such a rush and could tell he wanted to leave asap. Marks were left on the floor from the ensuing musical chairs of moving the furniture. Generally unpleasant experience. -Amenities were nice but those experiences left a bad taste.

Wonderful stay.

Absolutely fantastic service. The front desk staff went above and beyond for us. The room was beautiful. The property was clean and trendy.

Alright

Nice and quiet but close to everything. Loved the pool morning coffee bar and easy beach service. Very charming and relaxing place with great staff! We’ll be back!