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28 Jan 2025
Tuesday
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29 Jan 2025
Wednesday
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2 Adults - 0 Child
1 room

Otsego Resort
8.2

Excellent

470 Guest reviews

8.2
Excellent
470 Verified Reviews
Read all reviews
Cleanliness8.6/10
Service8.6/10
Comfort8.4/10
Condition7.4/10
location8.0/10
Neighborhood9.0/10
Quality10/10
Value8.0/10

696 M-32 East, Gaylord, United States of America. See map

Swimming Pool
Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Spa
Entertainment
Smoking areas
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See map

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Hotel Description

With a stay at Otsego Resort in Gaylord, you'll be near the airport, just steps from Otsego Golf Club and a 2-minute drive from Otsego County Historical Museum. This golf resort is 2.1 mi (3.3 km) from Call of the Wild Museum and 2.1 mi (3.4 km) from Bavarian Falls Park. Make yourself at home in one of the 81 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include complimentary wired internet access and lockers. Event facilities at this resort consist of a conference center and 5 meeting rooms. Free self parking is available onsite.

Hotel policies

No cribs (infant beds) available

No elevators

Professional property host/manager

Pets allowed

Only dogs are allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Check-in from: 4:00 PM
Check-in by: Anytime
Minimum check-in age: 21
Check-out by: 11:00 AM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available
  • Essential workers only - NO

Important information

You need to know
  • The seasonal pool will be open from May to September.
  • Pool access available from 10:00 AM to 9:00 PM.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
Special Instructions
The front desk is open daily from 8:00 AM - 11:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Minimal age
21
Optional fees
  • Fee for buffet breakfast: approximately USD 8 to 15 for adults, and USD 5 to 10 for children
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Swimming Pool

Free WiFi

Parking available

Dining services

Pet friendly

Concierge

Spa

Entertainment

Smoking areas

Business facilities

Banquet facilities

Transportation services

Accessible facilities

Other

Gift shops or newsstand

Fireplace in lobby

Ski storage

Breakfast available (surcharge)

Front desk (limited hours)

Ski-in/ski-out access

Mountain biking nearby

Meeting rooms

Sauna

Outdoor seasonal pool

Wedding services

Designated smoking areas

Billiards or pool table

Free wired internet

Number of restaurants - 1

Number of meeting rooms - 5

Golf course on site

Designated smoking areas (fines apply)

Conference center

Snack bar/deli

Free self parking

Number of bars/lounges - 2

Free ski shuttle

Ski passes available

Pool sun loungers

Lockers available

Firepit

Pro shop

Clubhouse

Banquet hall

Firewood (free)

Golf cart

Outdoor furniture

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Visual alarms in hallways

Dog exercise area

Upper floors accessible by stairs only

Hotel reviews

8.2
Excellent470 Verified Reviews
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Cleanliness8.6/10
Service8.6/10
Comfort8.4/10
Condition7.4/10
location8.0/10
Neighborhood9.0/10
Quality10/10
Value8.0/10
8/10
Excellent
Michelle, 22 Oct 2024
hotel-logo-v2.pngTraveller

Charming older place with beautiful grounds.

Older resort but has a lot of charm. Because it's older the lobby has that older smell to it when you walk in. Parts could be updated to some of the buildings. We rented an economy room with twin beds and a bunker up top in the Lodge building. The room was clean and cozy with comfortable beds and pillows, bathroom, table and TV with mini fridge and coffee maker and closet with ironing board . The grounds and view were gorgeous. We ate at the main restaurant and it had a cozy feel and pretty good food overall. We would for sure stay again.

2/10
Poor
Jon, 21 Oct 2024
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I arrived after dark around 9pm with my 16 year old daughter. Check in went ok - upon arrival to the building with our 'economy' room, things went wrong. The room next to ours had old metal blinds that were 'shredded' and falling apart. The metal threshold at the entry door was tipping and moved when you were walking in and out. The blinds in our room were in bad shape. 'Economy' room was meant to indicate 4 twin beds instead of double beds - which was fine. The smoke detector was missing, likely because someone wanted to smoke at some point. Then the heat didn't work - called the front desk - they said they were sending a guy to come fix it. A guy came promptly - no uniform - dirty clothes with large stain on his pants - he quickly said - no, the heat doesn't work and I should call the front desk for another room. He was quite odd and lingered looking at me inappropriately then left. I started feeling more and more uncomfortable. Front desk said they would send a guy to help us move to another room. I waited a couple minutes then my daughter and I started packing up to load our truck, knowing it would be in another building. The previous 'guy' seemed to be living in our building and was sitting on a lawn chair just watching us load our truck in the dark. The sidewalk had lots of cracks and settling - very hazardous. Entire building was very run down.

6/10
Fair
Judith, 18 Oct 2024
expedia-logo-v2.pngTraveller

It is a beautiful location!! The views are amazing. I was traveling with a pet so in order to accommodate that, I could not get the Expedia rate. I actually paid $100 more. They have special rooms for pets and I guess they don’t think your room should be nice when traveling with one. One bed sagged so bad it was hard to get in and out of. We killed numerous spiders and there were other bugs flying around. The building needs a paint job. The paint is pealing and flaking. I was very disappointed in the overall condition of the place.

10/10
Exceptional
Laura, 18 Oct 2024
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This place is amazing! We did a girls weekend, and wine tasting color tour on the golf carts. We had the best time. A lot of people seen our pictures and asked for the information for your resort. We will definitely be back!

4/10
Poor
Kristin, 18 Oct 2024
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This property has so much potential. You walk in to a grand entry with huge windows overlooking the changing leaves over the ski hills, but there were no lights on and the windows were filthy. We ate at the Duck Blind restrestaurant. They didn't have a table ready by the windows and tried to sit us in the dark corner. When a few guests left, we asked for their table. They cleaned it off and gave it to someone else. So we just sat at the bar. We ordered the boneless chicken wings. They came out looking like a cheap bage of Tyson chicken nuggets. When we paid for our meal we did not leave a tip. We later checked our card and found a $16 added charge. This place was a terrible experience to our beautiful weekend. What a shame. We are at trestrestaurant

2/10
Poor
Sarepta, 17 Oct 2024
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Bait and switch! Reserved King rooms (2) got rooms with 2 beds each. Wasn’t told about this at checkin. Desk was closed by the time we finished dinner at their restaurant. Contacted Travelocity and they tried to contact manager several times, no call back. Color tour for party of 6 and dinner for party of 7 was great. Cement walkway to rooms is a hazard at night. Rooms are dated and hallways are rough looking. Hotel begs you to leave good review at checkin. Had issue with key, didn’t get to see room until after desk was closed for the night.

10/10
Exceptional
Diane, 21 Aug 2024
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The property is very unique, it’s like stepping back in time. It could use a little exterior love and maintenance. Our room was clean and comfortable though a bit outdated but clean goes a long ways!

8/10
Excellent
Barbara, 19 Aug 2024
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The coffee in the room! One thing I didn’t like was the the bed was too high off the floor it need to be 3 to 4 inches lower! The entrance way no light it needed to be fixed!!

10/10
Exceptional
Gene, 15 Aug 2024
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Beautiful

6/10
Fair
Thomas, 14 Aug 2024
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The room was adequate and clean. The outside of the property was shabby, run down, and in need of repair. The spiral staircase to the second floor made carrying suitcases difficult.

6/10
Fair
Patricia A., 04 Aug 2024
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Beautiful setting. Close to Petoskey

10/10
Exceptional
Dawn, 29 Jul 2024
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Beautiful property

6/10
Fair
Wende, 28 Jul 2024
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The location was perfect. The neighbors however, were beyond extremely loud and disruptive. There must have been 12 to 20 young men next door, constantly coming in and out and very loudly slamming the door, music extremely loud as well as their shouting and yelling voices. After waiting 30 minutes to maybe quieting down, I called the front desk. 40 minutes later the maintenance man knocked on their door, telling them there were too many in the room, quiet down and turn down the loud music. About 20 minutes later it did become somewhat peaceful.

10/10
Exceptional
Carl, 27 Jul 2024
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Very good place for a one-night stay with son and two grandkids. The 4-bed lofts work out well for this occasion.

10/10
Exceptional
Edwin, 27 Jul 2024
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Proerty and staff were wonderful. Almost every exterior surace requires paint badly mostly to the point of being bare. The lication is great. Our waitress Kimberly at the on-site restaurant couldn't have been better.

10/10
Exceptional
daniel, 26 Jul 2024
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Rooms are spacious and comfortable. A lot of closet space. Property is very spacious and relaxing.

8/10
Excellent
Melinda, 25 Jul 2024
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Super Clean, not updated.

I was up here to play in a golf outing. The course is amazing, beautiful views and terrain. the location is great, only a few miles at most from downtown, My rooms, and the grounds haven't been updated in decades. It was very clean, and I felt comfortable. I have to say, my bed was super comfortable and the sheets were very soft. For the price, I was very happy.

10/10
Exceptional
Brian, 21 Jul 2024
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it was a nice stop over on our way home

4/10
Poor
Glen, 19 Jul 2024
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staff was good accommodating us with earwigs in the room's, meal had to be sent back to heat up

6/10
Fair
Carolyn, 16 Jul 2024
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Clean,quite but in need of repair to parking lot, repair to room entrance, hand rail would have been welcome going down stairs to ground ? level. Older vacility.

8/10
Excellent
Kajal, 06 Jul 2024
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It was nice

10/10
Exceptional
Verified traveler, 15 Feb 2024
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The place was very nice it was our first time staying here and we would stay again!

2/10
Poor
Lyle, 15 Oct 2023
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I thought that I had booked a pet friendly room but when I got there they said that I hadn’t and charged me an extra $87 for the night. Paint was falling off the exterior and hallways and the carpets were dirty. Would not recommend for anyone.

10/10
Exceptional
Dennis, 16 Sep 2023
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Perfectly sufficient for our 4 guy golf trip. Couldn’t get the TV to work but it wasn’t really missed

6/10
Fair
Kari, 06 Sep 2023
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This is a picturesque area with a quite surrounding. This property however, is beyond needing repairs. No sound barriers between rooms, few outlets, no rail on steps to loft, no ice machine, no buffet breakfast or any food for that matter and just overall run down. This could be a beautiful place if repairs would be made.

6/10
Fair
Wendy, 05 Sep 2023
expedia-logo-v2.pngTraveller

The property seemed cared for and our room was clean. My biggest complaint was the noise, dog barking, a party in a nearby room and doors slamming. Also needs better outdoor lighting and a new driveway.

10/10
Exceptional
Ljubinka, 05 Sep 2023
expedia-logo-v2.pngTraveller

Excellent property and beautiful view highly recommended

10/10
Exceptional
Brian, 04 Sep 2023
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The Tribute was the best course I've plated. The hills make for a picture perfect scenery. Very large swimming pool...not heated though. All in all a great place to visit and play golf !!

4/10
Poor
Steven, 02 Sep 2023
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Nope

Facility is rundown. Worn carpets. Windows unable to open. Curtains partially functional. Outdoor stairs crumbling.

10/10
Exceptional
Daniel, 01 Sep 2023
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Very clean and quiet

10/10
Exceptional
Billy, 24 Aug 2023
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What a great place. We’ll be back in the winter!

10/10
Exceptional
Christine, 24 Aug 2023
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This place was totally amazing. The staff was friendly. The room was clean, spacious and comfortable. With all of the “corporate” one-size fits all hotels out there, it was a refreshing throwback with all of the personality without being “funky”. LOVED IT! Would be a great place to go with a family or group to enjoy golf, skiing and just plain good old fashioned relaxation!

8/10
Excellent
Michael, 21 Aug 2023
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Weekend Stay.

The stay was relaxing and comfortable. The only downside was the pool was dirty and not kept up.

8/10
Excellent
Frank, 11 Aug 2023
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Nice

10/10
Exceptional
Jennifer, 08 Aug 2023
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First time at the Otsego Resort.

Amazing experience even though it was only for 1 night. The view from the Duck Blind restaurant is gorgeous. Our room was clean, and the bed was very comfortable. I used to live in Gaylord, but I have never had the privilege of staying at the resort until last month.

8/10
Excellent
Jacqueline, 08 Aug 2023
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We stayed 1 night and played golf. Easy check in, room was clean and a great price point - nothing fancy. Golfing and views are incredible , brewery close by, it was a fun mini trip.

6/10
Fair
Susan, 07 Aug 2023
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Not like it looks in photos

Resort is very dated. Would be fine if it were maintained. Slate floors in room entry are missing or broken. Tripping hazard. Peeling paint. Room smelled of cigarettes although it’s listed as non smoking. shower barely worked. Outlet for hair dryer non functioning. Beds were clean and comfortable. Grounds are beautiful

8/10
Excellent
Mary, 07 Aug 2023
expedia-logo-v2.pngTraveller

Overall very nice. Rooms were spacious, definitely a ski lodge feel, a little dated. Loved the Adirondack chairs overlooking the 18th green. Towels and linens were nice.

10/10
Exceptional
James, 02 Aug 2023
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Golf was great

10/10
Exceptional
Carol, 01 Aug 2023
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COOL PLACE DATING BACK TO 1939

10/10
Exceptional
Timothy, 31 Jul 2023
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We loved our first stay that we had to come back for another.

6/10
Fair
Bethany, 29 Jul 2023
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The rooms around us partied til very late and slammed doors, yelled, and were rude all night. Kept waking us up

8/10
Excellent
Kari, 24 Jul 2023
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Perfect for up North getaway

Super location -- easy to get everywhere. great for our dog and our adult children. Excellent and kind staff.

4/10
Poor
James, 19 Jul 2023
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Was not notified of additional charge for pack and play when I emailed them prior to stay, nor at check in when I requested. Went to bar to get apps and drinks in evening, (duck blind) a 2 tables with group of guys other tables empty, sat for at least 30 minutes and no one ever came to take our order. We ended up walking out

8/10
Excellent
Theresa L., 19 Jul 2023
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Service was excellent. Landscape is breathtaking. Location was great. Room was clean and comfortable. Only one thing noted. Many buildings need a little TLC and update. Other than that....beautiful accommodations with gorgeous views.

6/10
Fair
Cynthia, 18 Jul 2023
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Beautiful outside but the room was old and quite small. Plus we did not receive the same type of room we booked online. The room we got was smaller and cramped.

10/10
Exceptional
Ryan, 17 Jul 2023
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Great old school resort like a time capsule from 50-70 years ago. Beautiful property. Friendly staff. Highly recommend

8/10
Excellent
Vicki, 16 Jul 2023
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They are updating the property. It was very nice for the price. It was so nice to see staff workers smiling and extremely friendly.

8/10
Excellent
Shiryl, 16 Jul 2023
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This is a beautiful property. The buildings are older, but well kept and charming. We did have some loud neighbors, but that’s why I travel with earplugs. The only reason I gave less than 5 stars is because the bathroom wasn’t as clean as I would have hoped and the air conditioner was very, very dirty. While trying to figure out why it wasn’t blowing the coldest air I could see food, a thick layer of dust, and some random screws on the inside ledge of the unit. I woke up with sinus issues and a puffy face from the air quality. Otherwise, the beds were super comfortable, the views were amazing, the water pressure was great. I would love to stay there again, but the air conditioner issue makes that impossible for me.

10/10
Exceptional
Tamara, 14 Jul 2023
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Love it here

10/10
Exceptional
Marina, 09 Jul 2023
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Very nice property. We enjoyed a meal in the restaurant and the service was excellent. Our room was a bit small for us, but it worked out just fine. Very cute!

10/10
Exceptional
Stephanie, 09 Jul 2023
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Cool place. Relaxed luxury!

8/10
Excellent
Sarah, 07 Jul 2023
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The grounds are beautiful and so clean. Conveniently located to town. My only complaint is that we asked for an extended checkout and the maid service banged on the door shortly before regular checkout, waking us up. Then someone walked in over an hour before we were to check out. In addition my husband asked about the restaurant on site and the kids (very young girls) behind the desk said they were closed that day. They were actually open for dinner. Again the grounds were very pretty and clean, but the staff left a bit to be desired.

8/10
Excellent
Candice, 03 Jul 2023
expedia-logo-v2.pngTraveller

The property is beautiful, accommodations a little rustic, food was good, and overall our family of 4 had a great experience. **Breakfast is not complimentary as advertised**

8/10
Excellent
Verified traveler, 27 Jun 2023
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Hidden Valley- a hidden gem!

The grounds are lovely! The former name “Hidden Valley was very appropriate… the sweeping landscape can’t be seen at all from the road. Peaceful- acres and acres of woodlands. We don’t hold but enjoyed the pool & disc golf. And the serene setting.

10/10
Exceptional
Robert, 26 Jun 2023
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View

10/10
Exceptional
Megan, 25 Jun 2023
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the grounds are beautiful. our room is exceptionally clean and large.

10/10
Exceptional
Scott, 20 Mar 2023
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Good skiing and resort. Had a lot of fun!!!

10/10
Exceptional
Jennifer, 13 Mar 2023
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Wonderful Experience

The hotel was great and especially thankful for Cam who works in the ski rental office. He was wonderful to deal with and made our vacation one of the best ever. Thanks Cam!

10/10
Exceptional
Lisa, 13 Mar 2023
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Otsego Resort

Otsego is great! Staff is friendly. Such a cool little slice of heaven! Outdoor firepits, giant indoor fireplaces in the ski lodge, beautiful views of the slopes from the restaurant. We stayed in the loft rooms this time. Super cute!

4/10
Poor
Steven, 29 Sep 2022
expedia-logo-v2.pngTraveller

Property was nice the buildings were run down and in need of repairs. Log Mark lounge was closed, lobby, bar and restaurant were all closed early (-8:00). No internet. I would not recommend to anyone.

10/10
Exceptional
Michelle, 27 Sep 2022
expedia-logo-v2.pngTraveller

My son and I stayed for the weekend because we were in town for a wedding at a different venue. We absolutely loved this property! The staff was amazing, our room was perfect, nice and secluded yet only a mile from downtown! We wandered the property after dark and found a beautiful bonfire for everyone to enjoy, the grounds were immaculate and fun to explore, it really was perfect. We can’t wait to come back in the summer to enjoy the pool area, I’m sure it’s awesome!

2/10
Poor
Judy, 19 Sep 2022
expedia-logo-v2.pngTraveller

Room was quite nice but pol had closed and restaurant closed for day of our visit. We were placed directly under a large party celebrating a birthday; could hear doors slamming, running up and down stone step and pushing furniture around as well as loud conversations even though we were a floor down and on opposite side of building. Seems it would have been best to place folks separate from this large group given how few rooms were occupied night we were rhere

6/10
Fair
Verified traveler, 12 Sep 2022
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Fit the budget...that's all...

I chose this resort because the reviews were good and the price fit my budget, I did not come for the golf. However, I do not travel often and was disappointed by the lack of in room service. The desk person explained that because of Covid, service is limited to after 3 days of stay, unless you ask, and said this was policy for many hotels. I wish this was stated on website. The resort seemed old and in need of many repairs. The pool was closed for the season (bummer cuz it was in the 80s when I was there) Next time I will chose a place with an indoor pool and breakfast. The TV did not work when I got in my room, I called the desk and she sent someone out right away and he was very nice and polite and got it working !! Thank you to him!!! TV had been disconnected from the cable.... The views were beautiful from the main building.

8/10
Excellent
Mahdi, 11 Sep 2022
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Room service was absent. The room was not cleaned nor towels were replaced.

4/10
Poor
Karen, 05 Sep 2022
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Run down and dated. No service. Stayed 3 nights with no cleaning or fresh towels.

8/10
Excellent
Rodney, 05 Sep 2022
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Not very good directions to find our room.

10/10
Exceptional
John, 30 Aug 2022
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Short stay

What’s not to like!

8/10
Excellent
Paul, 22 Aug 2022
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The room was clean and comfortable. Property is dated, but served our needs.

2/10
Poor
James, 22 Aug 2022
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At check-in, no mention was made about breakfast or the hours it was available - a standard at hotels. Drunk golfers out my window yelling and swearing until 11 PM. Both queen beds at a huge sag in the middle causing people to roll into one another. Huge room, tiny bathroom. Claustrophobic shower. Staying at Hidden Valley/Otsego Ski Club/Otsego Resort was supposed to be an experience. No wonder it was significantly cheaper than the area hotels.

8/10
Excellent
Karen A, 14 Aug 2022
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Room and building need updating…painting and cleaning of gathering spaces Room was clean and comfortable

6/10
Fair
Christine, 12 Aug 2022
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Bait and Switch pricing

They only have 6 Pet Friendly Rooms, and this is not reflected on Hotels.com. The pet fee is $25.00 They charge a resort fee of 18%. Hotels.com said my room would be less than it was because the resort fee was not included. For $212.00 I would have stayed somewhere else

8/10
Excellent
David St., 11 Aug 2022
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It was great for the price for all of us staying in the room.

8/10
Excellent
Kenneth, 08 Aug 2022
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Otsego

Overall it was a good stay, but there are many maintenance issues that need to be addressed all over the property. If you just want to come and play golf then you probably won’t care but if you want to use the pool, the bathroom is a mess- peeling paint all over the floor. It looks like they are trying to improve some things but just can’t keep up with the tremendous amount of issues that need to be handled on a daily basis to keep the lodging up to standards, especially on the exterior.

8/10
Excellent
Jennifer, 07 Aug 2022
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Room was very clean and had everything we needed for our stay.

10/10
Exceptional
Angela F., 01 Aug 2022
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It was a nice location to town and other golf courses that the family wanted to explore. The resort is dated, but clean and friendly staff.

8/10
Excellent
Jeannie, 14 Jul 2022
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Friendliest staff around. Majestic views in every direction

8/10
Excellent
Lyn, 11 Jul 2022
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Beautiful surroundings and friendly, helpful staff. Single bed in the Lofts was surprisingly comfortable.

10/10
Exceptional
jesse, 09 Jul 2022
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Great quiet location.

8/10
Excellent
Gregory, 09 Jul 2022
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Beautiful setting, and lots of charm. Excellent, courteous staff. Old establishment and a bit behind on maintenance of some of the buildings but presents well and is a great value!

10/10
Exceptional
Bette, 07 Jul 2022
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Lovely Place

Loved staying there and would go again. The views were beautiful and prices very reasonable.

8/10
Excellent
Whitney, 05 Jul 2022
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The Otsego Club definitely has a vintage vibe to it, which I liked! The rooms were clean, beds and bedding were great, carpet and paint has been updated. Certain buildings definitely need a little TLC - new shingles, fresh exterior paint, maybe some new windows with screens. But overall, a good experience for the price!

8/10
Excellent
Tamara, 04 Jul 2022
expedia-logo-v2.pngTraveller

Comfortable bed, big room, pool area dirty and needs attention. Rooms need screens so windows can be opened! Smells musty in the room being closed up.

8/10
Excellent
Brent, 19 Jun 2022
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Golf resort was okay, but no golf deals included in our stay

6/10
Fair
John, 30 May 2022
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Rooms were nice size, but everything needs to be updated.

8/10
Excellent
Verified traveler, 01 Mar 2022
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Wine for a walk!

We did a couples winter wine walk here, which was a lot of fun. Simple, but great walk through the beautiful woods, and good exercise. One thing here...I wish all of the plastic cups used for the event were being recycled, not just thrown in the trash! For dinner, we enjoyed the buffet in the Duck's Blind restaurant. The following day, we did the tubing run. A lot of fun for us kids at heart. As for the resort itself, it is very old and outdated, having that old time ski lodge look and feel. It was just sad to see how much paint was peeling off the buildings, and how much of the wood was rotting on them. Don't get me wrong. It was clean. And the grounds were very hilly and beautiful. So even though the room interiors were outdated, with decor that didn't even match, it was comfortable and clean.

10/10
Exceptional
Verified traveler, 22 Jan 2022
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Nice person at resort

Roxie is the nicest person at the front desk to help you with anything you need.

10/10
Exceptional
Jennifer, 18 Jan 2022
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Great ski resort for families.

10/10
Exceptional
Verified traveler, 31 Dec 2021
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Ski Otsego

This place is so neat & nostalgic! The lodge we were in was clean, comfortable & spacious enough for all our ski equipment. The skiing was fabulous, my kids didn't want to get off the hill. There is a beautiful main ski lodge with fire place and dining to refresh you. We could walk to everything! Great, family fun. Wonderful!

4/10
Poor
Michele, 08 Nov 2021
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Needed updating

2/10
Poor
M, 21 Oct 2021
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EXTREMELY DISAPPOINTED WITH THE OTSEGO RESORT!

I broke my ankle and needed a handicapped room but because I had my Yorkshire Terrier, they put us in a very old (1950ish) room, no elevator, numerous steps, in the basement of the building. It was very difficult climbing stairs. Required maintenance man to unclog toilet at 10:30 pm. The room was really bad, electrical outlets came out of wall when unplugged, lamp shades were broken, desk in room all beat up - should have been discarded. The building was built in the 1930s, and looked it’s age. Other buildings needed remodeling and painting as well. A valence at the top of the window was mismatched and looked like it was from the 50’s. We paid $159.92 for this room and will NEVER GO TO THE OTSEGO RESORT AGAIN NOR USE HOTELS.COM. We are use to paying this amount of money on off season at Hilton’s and Marriott Residence Inns which were three times as large, very modern, with a beautiful kitchen and our SMALL DOG HAS ALWAYS BEEN WITH US. Also, because we have a small dog, they requested we pay an extra $200.00. My husband told them No! Our best friends were with us, they saw the room as well and were shocked with our accommodations which were given to us. I had made reservations 4 days before and specifically marked, pet friendly, and chose a handicapped room. Also, there was no one at the resort since it was a Sunday night! There was a long walk from the parking lot to the very dark, unlit building. The room, 119. was unmarked on the outside and unlit!

8/10
Excellent
Susan, 18 Oct 2021
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Great !! I booked this because the hotel I wanted was $279 per night and this one came in less expensive. Very clean, bed extremely comfortable, along with comforter. Highly recommend. Staff were very friendly !

10/10
Exceptional
Don, 12 Oct 2021
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The room was cute and comfortable. Our server at dinner was amazing!! We thoroughly enjoyed our stay and will be back for a longer visit

8/10
Excellent
Faye, 03 Oct 2021
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Pleasant stay

The room was nice. It was kinda hard to find our room. We got there after dark & the sign with our room number and where it was located was not well lit. We stayed in a pet friendly room. There were lots of stairs outside to get to the room but when we called the desk they sent someone to help us bring our stuff down to the room. The views from the restaurant were spectacular.

6/10
Fair
David, 19 Sep 2021
expedia-logo-v2.pngTraveller

Check-in staff was friendly & efficient. Totally don’t understand why the maintenance on this place continues to go to hell. Caulk and paint the place for goodness sake’s. The AC unit was extremely loud, as was the bathroom fan - a sign that there is a buildup of debris on the fan. (This criticism is coming from someone who has worked on the grounds and maintenance side of a hospitality business). There’s a lot going for this place if it’s maintained!

10/10
Exceptional
Elia P, 19 Sep 2021
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We stayed here one night, the room was two twin beds that's all that was available. It is super clean anc comfty beds! I would stay here again. It's close to 75 freeway and not as expensive as other hotels in the area.

8/10
Excellent
Naudia, 10 Sep 2021
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Not interested in sharing

8/10
Excellent
Stephen, 10 Sep 2021
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No frills hotel

The place looks run down but it was comfortabke and Clean. We woukd stay here again.

8/10
Excellent
JOHN, 08 Sep 2021
expedia-logo-v2.pngTraveller

Feels like staying at a ski lodge (which it is)! More fun than a regular hotel.

8/10
Excellent
Jocelynn, 06 Sep 2021
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Lots of cool personality to the rooms

I liked this place. It is a throw back to the 50's and 60's (with cool stone walkways and interesting shaped rooms) but it is clean and has a lot of personality to the buildings. The bed was super comfortable and updated bed wise with lots of pillows. I LOVED that they had a fire pit outside to sit by. Very close to all the Gaylord things we were going to. Gorgeous windows and layout of the main building. We will stay here again.

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