Good location but…

Had to wait for someone to come to check in. For some reason he took a picture of my credit card and ID. Shower had very low pressure when hot water was on. Had to put coffe maker on the floor to operate it because no electric outlet was close enough.

Just parking issues

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Good

Área was nice, quiet and a decent place for the price

Parking horrible Great shuttle close

Was a bit tricky checking in but manager was about to everything on cellphone

PARKING SCAM

The room was nice and a great location. However the parking is a SCAM. This place had NO PARKING. They will sell you a “parking pass” to the lot next door for $20 a night. THEY DONT OWN THIS LOT AND YOUR CAR WILL BE TOWED. It’s a complete SCAM! Street parking is free from 6pm-8am and in mid Oct was available every night.

It was very old and not aesthetic whatsoever. The beds were clean and comfortable. The woman at the front desk was very kind and helpful. The furniture was old and looked very worn. I was also a bit disappointed because they wouldn’t make an exception and refund two nights that we didn’t end up using. We had to book three because we evacuated and the hurricane was supposed to be bad on our coast. We did lose power so we had to get home to get the freezers on the generator. We had been off work unpaid and lost food and had home damage etc. while I understand that’s not the hotels fault it would have been so great to make an exception considering and refunded the nights we didn’t use. They used the excuse that they welcomed pets with no extra fees, but per law they had to because the mandatory evacuations.

The staff took great care of our stay

Property didn't look like the pictures, Property and rooms need to be upgraded.

Great!

Good place, but everything likes old

Great location but awful room

Bathroom and closet smell terrible, we requested to clean the room and never did it (we stayed 4 nights!). The windows leak with every rain and the air conditioning won't stop doing a beep (like if you were on a hospital) and auto changing temperature. The door code for the room didn't work, they gave us a key and tell us they will fix it next morning, it didn't happen.

Highly recommend

MY HOTEL STARTED FLOODING , THE MANAGER CARL WAS NICE BUT THE OWNER WAS BEING DISRESPECTFUL BECAUSE I TOLD HIM HE STARTED TELLING HE WOULD PUT ME OUT . Never again

Room is absolutely nothing like the photos!!!!!

For me it was the close convenience of everything within walking distance. You have the beach, the market, the food options, the shopping corridor. across from the carillon, whose spa services i admire. The room was just what you needed after a day out in the Miami Heat. Check in was easy and communication was clear. Hotel had little coolers you could use and take with you to beach. Just be respectful and considerate enough to clean and return. The restaurant downstairs has great lunch deals and is a great spot to watch folks strolling on Collins. I am glad to say that Norman's is home to me.

It was a pretty good stay! Not bad! I would just recommend having someone at the front desk, fixing the doors (locks), and better beds. Overall, nice stay.

Horrible place

I absolutely loveddddd staying here ! It was super convenient. My friends and I didn't have a car when we went so we loved that there’s a supermarket, liquor store and plenty of food choices in the area. Not to mention that the beach is across the street. The only minor complaint I can say is that communication with the staff during the stay was a bit off. We were required to text staff if we needed something and I literally never got a response. But this didn’t bother us as much because we were pleased with absolutely everything else. The room was super cute and spacious, wifi and peaceful. We loved that there was a cute bar/ restaurant right downstairs and they closed pretty late. We will definitely be staying there again!

Although the property itself was good, communication was not. I wanted to pick up my keys 15 minutes early. I messaged Matteo multiple times about this, and got no response. This caused a lot of needless stress!

Pictures on Expedia are not what the place looks like in person. Theres bes bugs in room 6 and 8

My room had mold in it. The hotel seemed like it hadn’t been unkept in 25 years. The paint was stripping, the chairs were ripped and old, the shower head was dirty and had a lot of buildup, the toilet seat were old and chipped, the doors were old. The receptionist was never there in the evenings and when I called no one answered. The wifi kept cutting out. Honestly the only good thing was that it’s in a nice area where everything is accessible but the hotel itself needs a lot of work.

There was no front desk clerk. The codes to get into the room were incorrect.

Normally for the price

I had to keep asking for towels and the doors were not secure at all

Walking distance to the beach

Great place!

Good deal if you want this location.

Great location, if you want to be on Miami Beach. Restaurant food was excellent. Room was not nice at all, but adequate. Noisy.

Good location to beach, dining and supermarket

THE NORMA HOTEL SAID,u have to paid $20daily and get the pass ticket ,from the bar, the ticket. I bought the pass at 4am and at 8am they town my car. The onwner wants me to paid $579. Cause the ticket siad from 6pm-6am. But at the bar told ypu you can park before 6pm. The hotel doesn't have any parking lot, you can park foe free until 6am. Cause after 6am all the rest. Open thier door. The hotel send me to a wrong location to 2 lpok for my card, and paid $56. Cab...went to another lpcation for $44.more..and the hotel didn't payment us anything. Is a trap for the tourist. Be carefull ans have fun...

Not what i rented. TV does.not work. No internet.

Amazing time! Great rooms

Here is my complete and honest review whatever you do do not let yourself be fooled by this disgusting place. Our place looked nothing like the pictures for the first hour that we got there. We had zero running water the water the drains stink, so bad are the foam of the bed was falling apart. It had holes that were patched up Mold everywhere. And I am only leaving this review because we did try to resolve this issue. We were up late night trying to get a hold of someone to speak to the front desk has a phone number to text in case you need something we texted we called we even left a voicemail. I even messaged the Manager through the Expedia app and it seems like nothing got through. We had no other option to stay the night at this place. As soon as daylight came about we left it was probably like 5 AM that we got up got our stuff together and we left that place The night before we did attempt to call Expedia and let them know what our issues were. The girl only wanted to help us book another place and of course we would have to pay for this place. They did not care that we were not safe at that location. She also offered to contact the manager but because we were feeling so unsafe I didn’t go that route. We didn’t want them to call the manager while we were still at the hotel. We wanted to leave we do have pictures of this location and videos. Whatever you do, do not stay there.

Would not recommend.

This was by far the worst experience I ever had with a hotel. I booked a room in advance arrived in town at 11:00pm and was told the owner cancelled the stay with no reason. There’s no true hotel staff in the evening so the restaurant manager was trying to assist to no avail. I was in town for work during Art Basel. There were so few hotels left available. I was lucky to get a place to stay. I would not recommend wildly unprofessional and not a dependable accommodation at all.

It was convenient to be beach.

Perfect stay

Marta and Cody were sooooo welcoming and reassuring about my room reservation. When arrived smooth checkin . Only thing i could say is when at restaurant told about our room stay and didn't get the 10% off meal. But will love to come back

Good service

El recepcionista estuvo exelente, el hotel bien, el personal con el que tuvimos contacto muy amables lo único malo es que no tienen estacionamiento propio y te tienes que estacionar en la calle y esperar a que no te pongan un ticket.

Good restaurant and bar, but as a hotel nope!! It’s hard for Ubers to find the spot. The actual room look nothing like the pictures online. Just overall low quality

Convenient but subpar

Said here for a quick family night at the beach since the hotel is right across the street. There is no on-site parking however there is free residential parking a couple blocks down by the Publix. Staff was very nice and we were able to check in our room 30 minutes prior to check in time. You need a passcode to get into the hotel lobby and in to the room which is convenient so you don't have to carry a key. My complaints lie with the condition of the room the shower had barely any hot water nor any pressure. The toilet was very slow to flush and I was afraid of clogging it with just simple toilet paper since it would barely flush. The door to the room kept jamming and we were having a hard time keeping it locked and unlocked. The beds were very comfortable and clean sheets. The Wi-Fi kept kicking me off. Full size fridge with a microwave which was very convenient. The remote to the TV didn't work so you had to use the box. The view was exceptional overall the state was mediocre and did its job just for the placement of the hotel but the condition again was subpar.

I like that the property was keyless and had cable service.

Our Miami Vacation

The room was very clean. I was actually surprised. First site gives you an thought of an old hotel. Not a large room but it worked. Bathroom is very small. they have a large closet. Chairs have some wear and tare. The picture is not what you get, at least our room did not look like that. We had a King room. There are no elevators so taking a lot/heavy bags and luggage was my true CON of the stay. The nice lady that checked us in did help to take our bags upstairs, which was an awesome thing to do. You are right on the main road so you have city buses to take you all over. Oh and the Norman's Restaurant has the best food and you get a discount for staying at the hotel.

First off they cancelled our reservation for no reason and double booked our room and when we got there all the way from New Hampshire at 9 pm at night the staff was very rude and said we’ll we can offer you one night or you can sleep on the street never again then we had to fight to get refunded worst place ever would never recommend to my worst enemy no respect whatsoever

The pictures must be from when they first open. This hotel is tan down paint chipping smell like mold. The beds are twin size force advertising for a queen size. Wi-Fi doesn’t work. You can use the microwave it turns all the power off in the room. No one speaks English so trying to explain issues forget about it. The furniture Is old and peeling as well. Horrible experience for my visit to Miami. The toilet sit is evening peeling like change that please even if people aren’t sitting on it. Poor presentation.

Great property at a great price.

They are not friendly . The room was not cleaned not change the towels

Staff was very friendly and helpful. Amenities weren’t great, no turn down service. We didn’t spend much time in the room so it served it’s purpose but fresh towels and toiletries should be daily considering the hot weather.

Great location 2 blocks from the beach. You cannot hear much noise from the room. Convince of a restaurant downstairs with friendly staff. The air conditioner did smell a little moldy after it rained so that was kinda a bummer. No good parking

Great, not so great.

Perfect location , eco' friendly, accommodations is a problem but over all private and clean , partly worth the trip, without water in the bathroom, minor detail. Enjoyed my stay and plan to future stays with Normans.

It was okay.

The tv channel wasn't working , no one was in the lobby to assisted me, so i left it like that ,i left @ 9:30am. Hotel was okay.

That properly is good place for stays nice and clean everything is good around i like and i recomended

Great location

Not a fan of writing reviews but I had to. … the welcome was nice. But the room is hazardous water leaks next to electrical sockets and wires sockets are not in right place AC very loud anyone can enter the building there is no passcodes not safe. Manager provides parking permit Wich is not useful when parking is only $2.35 for overnight. My car got towed had to go with my wife with cash at hand to get car out fees plus Uber cost us $300. The whole trip spent on trying to figure out parking. Manager is rude nothing but headache we drove 3300 miles to enjoy tge beach and this is what we got. I regretted my hotel choice. I feel hotel gave me wrong parking info and useless permit and I diffently want hotel to compensate us for the towing including Uber. Hopefully whoever read this takes notes and to be very careful when dealing with this place.

The bed was old and i could feel the springs and i got scabies from my stay i would never stay here again

La ubicación muy buena. La atención buena. Pero las condiciones del edificio requiere remodelación y es un poco caro para las instalaciones.

Parking

Overall stay was good, but it’s absolutely crazy that they offer free parking at the parking lot beside the hotel from 6 PM to 6 AM and then after that your car can get towed insanity.

Do not stay. No parking. Awful, didn’t clean room. Avoid!! Place is terrible

poor quality air conditioner, did not clean sheets

Great location and costumer service.

Great location and costumer service.

I the bar down the street that was somewhere to hang out because the hotel sucked

Great, Cute Hideaway!

Had Such An Exceptionally Excellent Time. The Check In/Out Girl, Cleaning Staff And Luis Who Manages the Norman's Restaurant Are Super Sweet! Very cool place hidden away aside and apart from the Fun, Cool Restaurant. It's described and shown exactly. Thank You 😊 So Much!

Staff is not around if you need anything and there is NO PARKING.

If you’re unfamiliar with Miami and Miami Beach, then you may not know that it is a very “dingy” place. Don’t get me wrong, the scenery is beautiful. That being said, the room was clean as far as Miami standards go and the staff was helpful as well. The toilet in my room wouldn’t flush, the shower/bath water had a hard time making its way down the drain and the A/C could have been better too. I lived in the North Miami Beach area for nearly 5 years, so the location of the hotel and bar was exactly what I was looking for while visiting family and friends. If you want a more exciting area to party and hang out, try South Beach, MidTown or Downtown. North Beach is not a party spot, but it is calm and the beach there is wonderful.

This hotel is a scam there is no Normans hotel you call the number listed it goes to the bar then they tell you to call a different number but no body answers. No place to park. No help from the bar staff. No hotel at all don’t waste your time I’m going to contact the booking site to have this place band they should not be allowed to scam people like this.

Most valuable thing about this hotel is a location. It is close to the beach, transportation, Publix etc. Hotel provides a very decent breakfast included in the stay that consist of a boiled egg, two pieces of fresh toasted multigrain bread, coffee, oatmeal (occasionally), fresh fruit: usually apple or orange, yogurt, and jelly. What needs to improve: Internet. from eight days we stayed there - internet worked only on day one, seven days - there was no connection. Some soundproof work needs to be done as well. You can hear everything what is going on: neighbours listening to a music, arguing and having a domestic dispute during late hours. I have no clue how their ventilation system works, but smoke smell came to our room, and it was chocking. Front desk has very limited hours, like 10 AM - 4 PM, so if you want to mention or address any issues you have - you need to be there during this time

I liked the older building with the colired tiles in the bathrooms. The pictures on my walls were especially beautiful and this is important to me because some hotels/motels have ugly wall art that I cannot tolerate.

It was good and quiet..Nice accessible area

The beach was close and the price was reasonable. I had to pay $10 a day for public parking.

It was a hotel... a 1-2 star hotel at best. I mean the tub had duct tape covering a hole.. it was nothing at all like the pics... dingy, very very dingy. The only good thing about this place was the location. Also, to enter into the building you’re climbing over diners.. see street front pics to understand. 2 stars at best-

This location is basically self-service. Rooms need updating.

Deceiving

The pictures on the websites are not what the rooms really look like. The rooms are a lot smaller & the bathrooms are outdated. The a/c unit was extremely dirty & the tv provided in the room was the size of a small computer monitor.

it was great but they need new matters in the room

Would stay here again. Across the street from the beach. Full service restaurant and bar with good service downstairs. My only recommendation would be to get a little better quality mattress.