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New Lanark Self-Catering Waterhouses9.0Wonderful
4 Guest reviews
9.0Wonderful4 Verified ReviewsRead all reviewsCleanliness9.4/10Service6.6/10Comfort8.0/10Condition8.0/10Neighborhood10/10
Wonderful
4 Guest reviews
Mill 1, New Lanark Mill Hotel, Lanark, United Kingdom. See map
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Free WiFi
Parking available
Concierge
Laundry
Spa
Non-smoking
Laundry facilities
Spa services on site
24-hour front desk
Hotel Description
Located in Lanark, New Lanark Self-Catering Waterhouses is a 1-minute drive from New Lanark and 5 minutes from Falls of Clyde. This cottage is 1.4 mi (2.3 km) from Craignethan Castle and 5.3 mi (8.5 km) from Falls of the Clyde. Make yourself at home in one of the 8 guestrooms featuring microwaves and flat-screen televisions. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Pets not allowed
Important information
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
Minimal age
Optional fees
- Crib (infant bed) fee: GBP 5.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Amenities
Most Popular
Free WiFi
Parking available
Concierge
Laundry
Spa
Non-smoking
Other
Laundry facilities
Spa services on site
24-hour front desk
Free self parking
Hotel reviews
Traveller
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Good experience apart from being charged twice !
Waterhouse lovely clean & comfortable . Poor phone signal & no WI-FI a disadvantage . Despite prepaying by credit card got bill at checkout . Explained to receptionist who checked and confirmed prepayment . Was horrified to see next evening I was charged again for our stay . Immediately contacted hotel who suggested I ring next morning . Next morning I commenced the lengthy process of trying to get my money back ! Despite 5 phone calls I never got a call back as promised each time . Excuses were ‘busy’ ‘not available ‘ etc etc Eventually after 2 days my credit card was reimbursed .I was very disappointed with the process regarding billing mistakes . No call from hotel management to apologize . Despite its star rating an establishment is rated according to their processes when things go wrong . Clearly I was disappointed with my experience . Don’t promise a call back when you have no intention of doing so !