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27 Jan 2025
Monday
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28 Jan 2025
Tuesday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Oaks Melbourne St Kilda Road Hotel in Melbourne (Melbourne Central Business District), you'll be within a 5-minute drive of Crown Casino and Melbourne Cricket Ground. This hotel is 2.9 mi (4.6 km) from Melbourne Central and 2.3 mi (3.8 km) from Rod Laver Arena. Make yourself at home in one of the 145 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. 52-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in Melbourne? This hotel has 1184 square feet (110 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Hotel policies

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Cashless transactions are available
  • Essential workers only - NO

Important information

You need to know
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a security system
Minimal age
18
Optional fees
  • Fee for cooked-to-order breakfast: approximately AUD 10 to 30 for adults, and AUD 10 to 30 for children
  • Secured self parking fee: AUD 45 per night (in/out privileges)
  • Extended parking fee: AUD 35 per week
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Non-smoking

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Conference space

Breakfast available (surcharge)

Laundry facilities

24-hour front desk

Meeting rooms

Wheelchair accessible parking

Number of restaurants - 1

Conference space size (feet) - 1184

Conference space size (meters) - 110

Self parking (surcharge)

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Long-term parking (surcharge)

Banquet hall

Secured parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible on-site restaurant

Handrails in stairways

Stair-free path to entrance

Hotel reviews

8.4
Excellent212 Verified Reviews
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Cleanliness9.0/10
Service8.6/10
Comfort8.6/10
Condition8.6/10
8/10
Excellent
Julie, 21 Oct 2024
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Tram to door 👍great jazz decor

Very nice cept temp to hot and balcony door wldnt open, only fan avail on aircon, late check out appreciated 👍

10/10
Exceptional
Michael, 21 Oct 2024
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Zz

8/10
Excellent
Stephen, 17 Oct 2024
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Nice and quiet hotel tram outside at doorstep.

8/10
Excellent
Robyn, 14 Oct 2024
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An Espresso machine was in the room but no pods . I’m sure they can afford to supply pods

8/10
Excellent
Luke, 13 Oct 2024
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Bed very comfortable and very quiet would stay there again

10/10
Exceptional
Justin, 30 Sep 2024
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My partner had a early appointment at the alfred hospital only about a 300 meter walk from the hotel and the staff were more them accommodating for us to leave our car there untill the aternoon will not hesitate to stay again. Thank you

10/10
Exceptional
Damian, 30 Sep 2024
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Great for what I needed for AFL Grand Final weekend

10/10
Exceptional
Ghasem, 30 Sep 2024
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Very nice

10/10
Exceptional
Brendan, 29 Jul 2024
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Really enjoyed my stay, the room was nice, clean and quiet. The staff were also great and extremely friendly, they allowed me to leave my car parked for a few hours after I had checked so I could visit an exhibit at the nearby NGV. Top marks!

10/10
Exceptional
Donald, 23 Jul 2024
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Great place to stay close to public transport St Kilda beach close to all that Melbourne City has to offer

8/10
Excellent
Melvin, 21 Jul 2024
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-

8/10
Excellent
de ruiter, 08 Jul 2024
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The location is not too far from the city and easy excess with the tram.

10/10
Exceptional
Camy, 30 Jun 2024
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The staffs were friendly and very helpful. The room was comfortable and their was plenty of options around

10/10
Exceptional
Tim, 30 Jun 2024
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Great place to stay. Look forward to another visit.

6/10
Fair
Robyn, 16 Jun 2024
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Room was nice & clean, heater worked well Very comfortable bed, good size fridge etc No smoking on balcony, have to go out the front of the building and stand on the street. Paid for parking ($20) for the night, but didn’t realise my husband had found a car park out the front. He met me at reception and told me a few minutes after i had paid, I asked if we could get refund to my card for parking, but they wouldn’t do it.

10/10
Exceptional
Graham, 28 May 2024
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Very nice place to stay , convenient position to get to things , excellent staff

8/10
Excellent
Wassef, 27 May 2024
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It was good for my business trip

8/10
Excellent
Cherie, 24 May 2024
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Very clean and quiet

10/10
Exceptional
Glenda, 23 May 2024
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Staff excellent

10/10
Exceptional
Alessandro, 10 May 2024
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On the prettiest boulevard that leads to the heartbeat of the City.

8/10
Excellent
Debra, 25 Apr 2024
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They would of got excellent but they only clean rooms till 11 in the norning also tracks in showers need a clean

6/10
Fair
Calvin, 18 Apr 2024
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There was a persistent noise throughout the unit every approx. 15-20min, the shower was smaller than expected the shower leaked quite a fair bit

10/10
Exceptional
Hayley, 11 Apr 2024
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Great place to stay , clean friendly and happy help staff.

10/10
Exceptional
Zakira, 05 Apr 2024
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Everything was good 👍

8/10
Excellent
John, 12 Mar 2024
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I did not like the table set up in the restaurant. There were no individual tables to dine at, save for some round, unclothed tables, so I assume they were for people just drinking from the bar. The clothed "Dining" tables were smaller tables pushed together which sat 6 pax. So in other words, if you were less than 6 you would have to sit at these tables and then other people could sit there as well. To me, it was very much like "institutional" style seating arrangements, like a boarding school or even perhaps like a prison ( except they were clothed.) Overall especially considering the fairly amateur level of service I don't think it deserves a 4 star rating more like a 3 Stasr.

8/10
Excellent
Cassandra, 12 Mar 2024
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Naima

Construction is gong on behind so alot of dirt is thrown about. Overall a pleasant stay and one of the comfortable beds I've slept on

10/10
Exceptional
Debbie, 01 Mar 2024
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I loved how clean the room was. Our stay as enjoyable. Thankyou!

10/10
Exceptional
Rebekah, 25 Feb 2024
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The staff were really professional and kind. The room was amazing and the pillows were unreal

8/10
Excellent
Xiaohong, 16 Feb 2024
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safe

8/10
Excellent
Robyn, 05 Feb 2024
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I found the diffuser fragrance in the hotel aggravated my sinuses and asthma. This was really strong and my breathing was impacted whilst in the building.

10/10
Exceptional
Peter, 31 Jan 2024
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This hotel is great value for money, if you are in the right room. Our origonal room did not match what wethought we had booked, when the reception staff were approahed the bent over barkwards to resolve the issue to our satisfaction. The room was spacious, with kitchen facilities, shower cubical was small. Overall the room was clean and comfortable. Balcony had a lot of cobwebs. The rooms were not serviced daily even when notice was lft on door to do so, but this was addressed when raised in reception. There seems to be a lack of staff. This hotel is situated in an ideal spot with easy access to the tram service in to the city. It's within easy walking distance of St Kilda, Albert Park, Port of Melbourne. The restaurant is open for breakfast and lunch, but there are several places near by to get an evening meal. The hotel has laundry facilities and a gym with static bikes, xtrainer, running machines and weight machines. Question: Would I stay here again - absolutely.

10/10
Exceptional
Edward, 29 Jan 2024
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Faultless. Great base. Clean & comfortable would stay again.

6/10
Fair
David, 24 Jan 2024
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I arrived at nearly 1am and it took 15 minutes of calling and ringing the doorbell before someone came. This could make some people feel unsafe. Outside the building is quite dark. The grass on the kerb is untidy and I couldn't find a rubbish bin anywhere which are just little things. The check in took approx 15 minutes so in total it was half an hour before I got into my room. The room was clean enough but clearly had not had a vacuum since the last guests stayed there. The worst part for me personally was the smell of an aftificial flower scent sprayed everywhere. It was noticeable from the moment I walked into the foyer. I am hyper sensitive to perfume so it gave me a headache. There was not a flower anywhere in sight! I have stayed here many times before (pre-covid) without any issues but this time was by far the least enjoyable. Otherwise the room was very quiet and the bed was clean and comfortable. Morning check-out staff were lovely. Thank you.

2/10
Poor
Graham, 22 Jan 2024
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What a shocker- Ëntertaining Mr Faulty

What a shocker! Arrived to view a paramedic going in and out of the hotel with a gurney-what the?? After a day out a glass of red would be nice-no wine glasses. Asked for them to be sent up to room but didn't even get the room no. No glasses. Went back to service desk-glasses in restaurant-don't know which key fits- don't know code for alarm. Finally got glasses. Took them to room ourselves as couldn't rely on them being delivered. Be good after a day out to have a cleaned room. Wrong- no room make up on weekends! The touted restaurant is not open so a meal and a cocktail was out of the question! OK a nice shower after a day out is always good BUT shampoo dispensers don't work and basin plug leaks. Asked about dispensers and they were filled but if the machine doesn't work, more fuel won't make it go! Finally leaving at 10:00am BUT cleaning comes into the room at 8:45 am! If you want to see Faulty Towers in operation this is the place.

8/10
Excellent
Ian, 21 Jan 2024
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Good basic accommodation outside the CBD. Pity the restaurant is not open for sinner and has a fairly limited menu for lunch.

8/10
Excellent
Wen, 21 Jan 2024
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I stayed here to watch the Australian Open when hotel supply was a challenge. Its a Mercure property and it looked like one (i.e. typical 4-star hotel). The location was good but not optimal for the tennis. The surrounding area looked a little soul-less but felt very safe and there was a tram stop within a 2-minute walk. Room was clean and functional with most mod-cons one would need. Front desk staff all very courteous and helpful. I didn't use any facilities so can't comment on that.

6/10
Fair
Cristina, 04 Jan 2024
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Asked for more coffee told we had to pay for it. Never experienced that before. Breakfast was average on all 4 breakfasts was cold every time. Staff in the restaurant seemed like they didn’t want to be there. At the end of our stay they never asked how was your stay. Wouldn’t stay there again.

10/10
Exceptional
Max, 04 Jan 2024
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Loved the short stay I had. Staff were excellent to deal with and the near by eateries and bars made it a lovely trip with the wife. Would highly recommend

10/10
Exceptional
George, 23 Dec 2023
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Nice Hotel 🔥

6/10
Fair
Lauren, 07 Dec 2023
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The staff were doing their best but the bathroom in my room was not very clean. There was hair on the floor, the basin was blocked and something (looked like makeup) was smeared all over the floor. The staff were helpful and it was convenient but maybe just needs a little more attention to cleaning.

10/10
Exceptional
Leanne, 05 Dec 2023
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Perhaps a non-slip floor in the shower , as very slippery bu otherwise great

2/10
Poor
Deb, 18 Nov 2023
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No refund when we had to leave early.

10/10
Exceptional
Alec, 12 Oct 2023
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Property was used as a weekend stay for Around the Bay in a Day bike ride. Property was an excellent choice. Very friendly staff and easy access to transport and Dining.

10/10
Exceptional
Susan, 11 Oct 2023
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Lovely meal at the restaurant. The location was very good, near to The Alfred Hospital. Easy PT.

4/10
Poor
Emily, 09 Oct 2023
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Bed bug

The overall stay was amazing but on the last night we found a bed bug in our room. I kept it in a bottle and gave it to the front desk, along with many photos. They still deny that it was a bed bug…we didn’t get bitten and only saw one. But their refusal to admit the matter is a worry. You be the judge…

10/10
Exceptional
Beth, 08 Oct 2023
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Perfect staycation for me. Couldn’t fault ✔️✔️

10/10
Exceptional
Sandra, 03 Oct 2023
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We had a lovely stay highly recommend this to others.

10/10
Exceptional
Stephanie, 24 Sep 2023
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What a beautiful hotel. Was very clean. Welcoming, the restaurant had many options for breakfast to choose from. Value for money. Would definitely stay again.

10/10
Exceptional
Adam, 13 Sep 2023
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Great area & pricing.

10/10
Exceptional
Isabella, 30 Aug 2023
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The hotel has changed its name, please update wotif

10/10
Exceptional
Barbara, 22 Aug 2023
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The staff at the property were always available and happy to answer any questions I had. Very friendly and very polite as were the cleaning staff. An excellent place to stay and would highly recommend the property to others, as I have done already. Will definitely stay at this hotel again.

8/10
Excellent
Nick, 22 Aug 2023
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Ok the joining rooms you can hear ppl in the other room talk

10/10
Exceptional
Aaron, 22 Aug 2023
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Nice hotel

Everything at the hotel was fantastic except for when you lie on the bed and look up at the unpainted concrete slabs on the roof

8/10
Excellent
Robert, 21 Aug 2023
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It is clean, tidy and staff are friendly

10/10
Exceptional
Janelle, 20 Aug 2023
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Nice property, great location. Will definitely stay again. On-site parking was a nice touch

10/10
Exceptional
Fiona, 20 Aug 2023
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Clean and comfy rooms... with everything you need... world recommed

6/10
Fair
Verified traveler, 13 Aug 2023
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Stay was OK

The aircon vent was directly above the bed which didn't allow for good flow of air so I had to open the window. The bed was not the most comfortable.

10/10
Exceptional
Nicole, 04 Aug 2023
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We could have our dog with us, no problem at all. Very accomodating.

8/10
Excellent
Tuyet, 04 Aug 2023
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Friendly reception, clean and comfortable. The only thing I was unhappy about was to find the bedsheets underneath were soiled, and looked like it hadn’t been changed. The reception apologised and with a bit of patience, housekeeping came and changed all the sheets. Apart from that, I had a pleasant stay.

8/10
Excellent
Debra, 28 Jul 2023
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Nice and safe, very clean. Close walking distance to Hospital.

10/10
Exceptional
Justina, 25 Jul 2023
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Great customer service. Had an early appointment so they extended our check out time so we didn’t have to rush.

10/10
Exceptional
John, 20 Jul 2023
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Great room. Spacious, clean, well equipped. Will be back

8/10
Excellent
Hee Sheng Clifton, 09 Jul 2023
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Love the little pantry with microwave, stove & dishwasher… the queen size bed may be a bit small for 2 big size people …

10/10
Exceptional
Kaylee, 04 Jul 2023
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Excellent except a few operational issues

The hotel and room was perfect. The decor appears new, stylish and fun. Its practical with its mini kitchen too. The front desk staff were amazing and extremely accomodating with an unusual request. But there were a few points that should be mentioned as its a large chain and should be raised. 1. Kitchen had 2 has 2 sets of cutlery, cups, etc. Seems practical but it was a little annoying. No extra glasses in bathroom, 2 knives, etc. 2. No extra blankets. I asked and I swear I was given a doona used by their nightshift staff. A few extra blankets wouldn't kill thier budget. 3. We lost power while trying to pack to checkout and we were in a hurry. I phoned reception and they said they'd send someone, they didnt. I found that the power had tripped and reset, all good but it would have been helpful if they sent a staff member to check that. It was dark and I was looking around an unfamiliar unit with my phone trying to get dressed, pack and deal with an issue. Apart from that, amazing. Front desk staff were incredible. Room service staff need some training. Its also in a very handy position and vlose to Albert Park which was perfect for a morning walk.

10/10
Exceptional
Karen, 29 Jun 2023
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Great stay

Very friendly, clean, comfortable.

8/10
Excellent
Gordon, 12 Jun 2023
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The rooms are a bit basic but clean and functional. My view was of a rubbish-filled street alcove. The restaurant menu is limited, the wait staff all seemed to be new. One minor thing - spelling mistakes! On the wall, on the TV, on the menu. Such an odd thing for a hotel with aspirations to be seen as a serious contender. Charging $40 for parking is too steep. $25 would be fair.

6/10
Fair
Dang, 04 Jun 2023
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Nobody helps with luggage. Receptionist doesn’t smile when I checkout my room. Won't stay again.

10/10
Exceptional
Jasmin, 31 May 2023
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Good clean rooms and convient location. Great hotel to stay in thanks.

6/10
Fair
Margaret, 31 May 2023
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Food was fantastic staff in dining room fantastic The room we stayed in the air-conditioned was very noisy all free soap containers were empty And I was also very disappointed with the lack of consideration giving to myself and my husband after I was stuck in the hotel lift not once but twice but thanks for the ×2 bottles of 250mls of water you gave me for this LOL

10/10
Exceptional
Kathryn, 23 May 2023
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Outstanding service by staff

The staff in both the hotel and restaurant were outstanding.

8/10
Excellent
Scott, 30 Apr 2023
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The staff were fantastic. Went above and beyond. Rooms were clean and tidy.

8/10
Excellent
Kat, 24 Apr 2023
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Liked that it was easy to get too, staff were great and helpful. Perfume Scent in the lobby was really overpowering and a little too strong for us. Notice about the restaurant and Bar not being open on our second night stay would have been great to know before arriving back, hoping for sweets and a nightcap.

6/10
Fair
Robyn, 23 Apr 2023
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Property was actually Mecure so hard to find under another name. Room was extremely small.

6/10
Fair
Bianca, 16 Apr 2023
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It was a nice place to stay, however the water pipes need fixing badly, at 3:30am I thought a train was coming straight for me but it was the room next to me using their water, this went on for an hour. Can so hear when other people are coming and going especially at 1:30-4:30am. The heater only worked for 20 minutes and then shut down and blew cold air out and would not turn back on for hours. My key card was also shut down before my check out and I was stuck in the elevator until someone else used the elevator. Also the carpet could use a good clean, a little sticky and very dirty white socks were black! You also have to pay $100 bond and then wait days to find out if they are returing your money, they did not tell me anything at checkout about my refund just quickly got me out didn’t bother asking me about my stay.

10/10
Exceptional
Samantha, 05 Apr 2023
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