Excellent
4 Guest reviews
1-3-6-3 Nsieko Hirafu, Kutchan, Japan. See map
With a stay at Kizuna in Kutchan, you'll be a 3-minute walk from Niseko Mountain Resort Grand Hirafu and 14 minutes by foot from Niseko-Shakotan-Otarukaigan Quasi-National Park. This apartment is 19.1 mi (30.7 km) from Rusutsu Resort and 7.7 mi (12.4 km) from Niseko Annupuri International Ski Area. Make yourself at home in one of the 10 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and microwaves, and housekeeping is provided on a limited basis. Featured amenities include multilingual staff, laundry facilities, and an elevator. Free self parking is available onsite.
No rollaway/extra beds available
No cribs (infant beds) available
Unicode Support true
Professional property host/manager
Pets not allowed
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
Japanese
English
Free WiFi
Parking available
Concierge
Laundry
Non-smoking
Elevator
Laundry facilities
Multilingual staff
Parking (limited spaces)
Free self parking
Lockers available
Wheelchair accessible – no
Happy
Very nice rooms
The service was a nightmare. I requested for a late checkout at check-in and the staff told me that he will arrange and let me know. During my three night stays, no one contact me with with regards to my request. The check out time is 10 am and I called the reception the day of check out and requested for a hour late check out because my laundry machine is not done and needs 45mins - They refused and sent someone to my room, turned off the laundry machine and escorted me to check out and my clothes were still all wet. In addition, i booked the room type photos of which show that it has a bathtub but actually it does not have one. I contacted Expedia and requested the hotel to change the room - As usual no one contacted me about it. The shuttle service was also a night mare, they only provide shuttle service till 11am and refused to drop off at any place other than the lift point. Unlike other hotels, they don’t have a whatsapp number and basically you won’t be able to contact them unless you have a Japanese number. The service was a night mare.
Great location, walkable to Hirafu lifts. Comfy beds and well appointed apartment. Ski lockers and parking were an added bonus.