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28 Jan 2025
Tuesday
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29 Jan 2025
Wednesday
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2 Adults - 0 Child
1 room

Kizuna
8.0

Excellent

4 Guest reviews

8.0
Excellent
4 Verified Reviews
Read all reviews
Cleanliness9.6/10
Service6.0/10
Comfort10/10
Condition8.6/10
Neighborhood10/10

1-3-6-3 Nsieko Hirafu, Kutchan, Japan. See map

Free WiFi
Parking available
Concierge
Laundry
Non-smoking
Elevator
Laundry facilities
Multilingual staff
Parking (limited spaces)
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See map

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Hotel Description

With a stay at Kizuna in Kutchan, you'll be a 3-minute walk from Niseko Mountain Resort Grand Hirafu and 14 minutes by foot from Niseko-Shakotan-Otarukaigan Quasi-National Park. This apartment is 19.1 mi (30.7 km) from Rusutsu Resort and 7.7 mi (12.4 km) from Niseko Annupuri International Ski Area. Make yourself at home in one of the 10 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and microwaves, and housekeeping is provided on a limited basis. Featured amenities include multilingual staff, laundry facilities, and an elevator. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Unicode Support true

Professional property host/manager

Pets not allowed

Check-in from: 3:00 PM
Check-in by: 6:00 PM
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Property uses a professional cleaning service
  • Contactless check-in is available
  • Contactless check-out is available

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.
Special Instructions
There is no front desk at this property. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an access code.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and window guards
  • This property is professionally cleaned
Minimal age
18
Spoken Language

Japanese

English

Amenities

Most Popular

Free WiFi

Parking available

Concierge

Laundry

Non-smoking

Other

Elevator

Laundry facilities

Multilingual staff

Parking (limited spaces)

Free self parking

Lockers available

Wheelchair accessible – no

Hotel reviews

8.0
Excellent4 Verified Reviews
warning-sign.svg
Cleanliness9.6/10
Service6.0/10
Comfort10/10
Condition8.6/10
Neighborhood10/10
10/10
Exceptional
Brit, 24 Feb 2024
expedia-logo-v2.pngTraveller

Great location, walkable to Hirafu lifts. Comfy beds and well appointed apartment. Ski lockers and parking were an added bonus.

10/10
Exceptional
Nicholas, 30 Jan 2024
hotel-logo-v2.pngTraveller

Happy

Very nice rooms

2/10
Poor
KI, 15 Dec 2019
expedia-logo-v2.pngTraveller

The service was a nightmare. I requested for a late checkout at check-in and the staff told me that he will arrange and let me know. During my three night stays, no one contact me with with regards to my request. The check out time is 10 am and I called the reception the day of check out and requested for a hour late check out because my laundry machine is not done and needs 45mins - They refused and sent someone to my room, turned off the laundry machine and escorted me to check out and my clothes were still all wet. In addition, i booked the room type photos of which show that it has a bathtub but actually it does not have one. I contacted Expedia and requested the hotel to change the room - As usual no one contacted me about it. The shuttle service was also a night mare, they only provide shuttle service till 11am and refused to drop off at any place other than the lift point. Unlike other hotels, they don’t have a whatsapp number and basically you won’t be able to contact them unless you have a Japanese number. The service was a night mare.

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