Excellent
992 Guest reviews
Schlossgartenstr. 1, Mannheim, Germany. See map
A stay at IntercityHotel Mannheim places you in the heart of Mannheim, steps from University of Mannheim and 8 minutes by foot from Mannheim Palace. This hotel is 13 mi (20.9 km) from Heidelberg Castle and 0.5 mi (0.8 km) from Mannheim Water Tower. Make yourself at home in one of the 155 guestrooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include complimentary wired internet access, a business center, and express check-in.
Professional property host/manager
Pets allowed
Only dogs are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
German
English
French
Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities
Elevator
Breakfast available (surcharge)
Laundry facilities
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Express check-in
Free wired internet
Number of restaurants - 1
Snack bar/deli
Computer station
Number of bars/lounges - 1
Vending machine
Distance from property (ft) - 1640
Distance from property (meters) - 500
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Food and water bowls
Clean and comfy bed,quick check in.Right across the tram tracks from the train station is the hotel,so that if you have an early start is perfect.
Recommended!
This is a good choice of hotel. Very good service, nice and clean rooms and easy access to the city, trainstation and local transport.
Nice clean room
Came by train. The hotell is just outside the trainstation. The personal was helpful and nice. Clean, fresh room. There were no schampoo or hairconditoner.
Prefect!
房間設備設計符合需求,工作人員專業,距離中央車站附近。
I chose this hotel because it was close to the train station, and it definitely is, but it was also very clean and the staff were lovely. Would definitely return if I ever needed a place to stay in Mannheim.
Clean corner room with Birds Eye wire of trains.
We had a corner room overlooking the trains and trams. We loved it! In and out they went, this color and that color, this length and that. Carrying cargo or people, fast or slow. It got better at night. On the 9th floor. What a bird’s eye view! Our children would have loved it! Clean and comfortable. Small room but the price reflected that.
They could not fix the air conditioning.
It was good... very quiet what i needed. Thank you
Great location& staff
Great front desk staff ! Easy access from the HBF. I will stay again.
Unfortunately there was only one person working in the entire hotel. The bar was closed and the WIFI kept dropping out. The property and location are great otherwise.
This property is well located near the railway station but a safe area. Limited dining facilities but plenty of places close by. Would be good to be able to make a cup of coffee in the room.Had breakfast one morning and it was very good. Hotel is value for money.
Was relying on wifi that wasn't working that particular night I stayed at the hotel.
Convenient location with local public included
Overall the stay was more than acceptable. However, on arrival having been given the room key when I got to the room it had not been cleaned or serviced :-( On return to the reception I received an apology and a bag of Haribo..mmm. At minimum I would have expected a bar token "gutschein" or a room upgrade and/or an offer to add breakfast FOC.
Great hotel close to main train station. Quite with comfortable beds and clean and modern bathrooms.
Clean comfortable well located hotel
Professional and friendly staff. Great location for the train station and city centre.
This hotel was clean. Staff was friendly and the convenience of the train station and walking was great.
Really great room.
Great hotel with great location. Modern, clean, really nice staff. All in all a perfect stay!
Very good
Very nice
Super convenient to the train station! Walking distance to many of Mannheims sights. Walking distance to shopping. Gerat price for a great stay.
Very mediocre hotel, but in a great location
Very mediocre hotel, but in a great location for the train. Breakfast was expensive for what it included. Bad smell of smoke in the first room I was given. Very helpful staff when I asked to be moved.
Propreté irréprochable
Nous avons pris nos chambres dès 15h. Propreté irréprochable. J'aurais seulement apprécié que les volets soient totalement opaques, les rideaux et les stores superposés ne suffisaient pas à obstruer complètement la lumière.
I had a very pleasant stay at the intercity hotel in Mannheim. Thank you very much.
Great hotel ideally located near the main train station. Modern, clean and spacious rooms. Friendly reception staff.
Ok
Restaurant close too early
Lage hervorragend,da direkt am Hauptbahnhof. Nettes Team. Minibar gegen Gebühr,sollte man auch so deklarieren.
The location, staff and overall experience was amazing!
A nice, modern place, very close to the train station. There is no gym, however. They also don't have water kettles in the rooms, which I found unusual (and annoying) for such a hotel.
Wer Umwelt liebt, bucht kein Intercity Hotel
Unnnötiges Dauerbetreiben und hier nicht einmal regulierbares Hochdrehen der Klimaanlage ist bei Intercity die Regel und in diesem Hotel nachweislich kein Einzelfall. Wie kann man so etwas heute noch machen! Ein Umweltvergehen dieser Dimension verhindert jede positive Gesamtbeurteilung - trotz des excellenten Hotelpersonals.
Great for short business trips to Mannheim
Very pleasant check-in. Came in late and checked-out in morning. Proximity to train station is excellent. Makes short business trips to Mannheim easy and pleasant.
Zwischenstopp vom Feinsten
Hotel als Zwischenstopp für längere Reise mit Enkelin gebucht . Lage super , gleich am BHF , sehr freundlicher Empfang , alles sehr sauber , Zimmer top . Beim Frühstück wieder sehr nette Mitarbeiter und für Enkelin gab es eine kleine Überraschung beim Checkout. Hotel sehr zu empfehlen .
Amazing customer service , clean room and nice location
Sehr nette Mitarbeiter am Empfang. Zimmer sauber und in Ordnung,schön das es einen Kühlschrank gibt.
Easy and affordable
The hotel is located right next to the central station and near the action of the city. The staff was helpful. We arrived early and we were able to check our bags at the front until check-in time. Very enjoyable stay.
Good hotel in a convenient location
Well equipped, modern, spacious room. Location right next to the train station hence convenient for moving around, but obviously gets more noise. Despite the windows reducing the noise substantially, I couldn't sleep without earplugs. The complimentary transport ticket for quite a broad area was very useful for me since I wanted to go around - thereby notably improving the value of what I got for my money.
Mrs. Eltringham
I couldn't fault the hotel it was very nice and clean presentation was 100% i wasn't happy that in the 4 nights stay we didnt get any change of bedding or clean towels bearing in mind i was having 3 showers a day with it been really hot so the same towels were used 12 times overall and i missed not having a kettle in my room i loved the fact everything was in the diorstep including the train station
Staff was great and the rooms are nice, clean and modern.
Staff were very friendly, helpful. Also, we received a intercity travel card for our entire stay - that was unexpected and most helpful. I would stay there again.
Brand new hotel, 2 minute walk to train station. Clean modern rooms. Friendly staff, good German breakfast.
I enjoyed my stay at Intercity Mannheim. The staff were pleasant and helpful. The room was very clean. The free travel pass was great and as I stayed close to Christmas, they had a hotel guest advent calendar with chocolates every morning. A lovely touch. The only downside was the WiFi didn’t work very well in the room.
Staff were very pleasant. Hotel very clean. Very close to main station station
Very well located hotel (next to the central station) and easily accessible from Frankfurt airport. Even though it was close to the station the room was well sound proofed and I wasn't disturbed by noise. Convenient for the congress centre (10 min walk) and for the city of Mannheim in general. Very functional typical Intercity rooms which I really like.
Convenient
Convenient to central railway, quiet and good all round
TODO MUY BIEN ESTUVO TODO CERCA EL LUGAR MUY LIMPIO lo unico que no es agradable que muy temprano toquen a8:30 am toquen a tu puerta para limpieza zzzz
Weather was mild but room was hot. Air conditioning did not help. Windows were fully shut and vents were blowing. But it did not cool. Proximity to train tracks makes an open window in 203 problematic.
Nice hotel, clean and comfortable, staff lovely and welcoming. Sadly the area it’s located in really let’s it down and the parking is not great either. Did not feel safe when walking to the hotel which is a shame. Hotel even provided free travel around the local area for the time we stayed there which was great for the F1 weekend at Hockenheim.
Great location to see the city and to travel. Staff are friendly and helpful. The rooms are very clean however the air conditioning isn't great and housekeeping is VERY early!
Very near the train station and other transports Very clean
Comfortable stay!
Great location. Friendly staff. Very nice spread in breakfast buffet.
Could have included tea and coffee, otherwise great, clean and modern room, close to town
Air Conditioning didn't work properly and could not open windows
Liked: Distance from train station and tram, complimentary tram tickets with room bookings
The hotel staff was friendly, the location was nice and clean, breakfast was not include it in our package as requested...convenient transportation
the bed is firm and comfortable. The hotel is really close to train station.
One of the best Intercity Hotels around
This Intercity Hotel is a joy, especially compared to some of the really lacking ones around Germany. This one is new, efficient, with friendly staff. It was too warm, and the windows don't open, but they quickly brought me a fan. Comfortable room, good location, excellent.
Lovely hotel with great staff. Free transport ticket a plus
Convenient stay
The hotel is located on the main train station of Mannheim. In that way, it's extremely convenient. It does tend to be a bit loud, but not horribly so. I slept with earplugs and found it acceptable. The local area is very close to public transportation and has several very nice restaurants.
We booked this property because of the good ratings and proximity to the Train Station. We were not disappointed. We visited Mannheim because it is my Mother's hometown and we wanted so see where she grew up, met my Father and got married. The lady at the front desk was kind, informative and really helped us find our way around the City. In fact, all the front desk personnel went above and beyond to make it a good experience for us and helped us accomplish all we wanted to get done while in Mannheim. We used the Public Transportation included with the Room price and it worked out very well. Breakfast was fine but the staff was much less friendly. We would stay again and definitely would recommend the IntercityHotel, Mannheim. Thanks!
Worst hotel experience I have had in years.
Terrible hotel in a poor location with rude staff. Was given a disabled room, not requested and told nothing could be done. Felt like we were staying in a hospital so left immediately. Manager argued that no refund as my opinion was subjective. Of course it's subjective, it's me paying the bill...
Perfect business hotel
good location 50 meters from the mainline train station. good all around!
Good location and service
Great location as it was just across from the central station and surrounded by all the shopping outlets and main attractions. It even provided tickets for public transportation in the city.
Great room Quiet Clean
Nice hotel with easy walk to Mannheim Hbf
Very conveniently located near train station, air-conditioned clean room, quiet and comfortable at a good price. Would stay again.
Efficient, clean and friendly. Perfect for railway station and town centre.
Nice hotel, quiet and conveniently located across from train station. They even gave me a free metro card! Would definitely stay there again
Nice hotel, close to the station.
Loundry service will be requested to improve better than exist. I could not get my clothes within same days even though I asked the service in the morning. This was just bad communication between the hotel staffs. But, I could not feel confortable...
Practical buesness
Good
Good city hotel very close to the railway station
Good, modern and clean hotel. Very close to the railway station. Check in was easy. I had reserved a double bed but they gave me a twin, which was annoying. When asked to change the room they told me they were full. Room was clean and comfortable. Good air con and shower. Would recommend.
Great breakfast, clean rooms and parking lot on site, very convenient
It was a nice stay. They provided free city card to travel around the area which is great. The pillow was a bit too soft and non existent for my liking though.
It was really comfortable and convinient because of its location. I want to recommend this hotel to everyone.
Great convevience with minor issues
I like how easy it was to find this hotel the moment I stepped out of the train station. The room was spacious and had all the basic stuff I needed. The card for free city ride was a pleasant surprise but I could walk everywhere and ended up not using the card at all. The breakfast buffet was totally worth the money. However, when I wanted to pay for breakfast, I was sent between the dining area and the lobby a couple of times because there was apparently no clear communication between those two departments as to how a guest should pay with a credit card. Charge to the room? Pay in the dining area? Pay at the front desk? The door to the shower in my ensuite bathroom had a small gaping hole and the sink area was slightly wet every time I took a shower. Internet went away for a few hours but no one knew what was wrong and how to solve it.
next to train and bus station
Hotel is less than 5 min away from main train station. Staff is friendly. Room is spacious and clean. Comes with full public transport ticket. Recommended.
very good location
The hotel staff is bad and dealing with racism , nice location
InterCity Hotel Mannheim
Very close to Hbf. Staff excellent and very welcoming. Room was spacious and clean, with a pleasant bathroom with all amenities.
Good city centre location
The hotel is very close to the railway station which is convenient, but also means it is too noisy to have a window open during the night. No problem if the air conditioning is working, but that was not the case for 1 of the 2 rooms we had for the week. I found the staff slow to respond to the issue, they seemed more hopeful that the problem would go away rather than proactively resolve it. As we were at the hotel for the week it was worth persevering, and was eventually fixed on the last night. Rooms were modern, kept very clean, and were comfortable overall.
Good value for money
Good service, good location, friendly stuffs
Convenient and pleasant place to stay in Mannheim
It was 30C outside and lovely...however, the aircon in the room struggled to battle the outside temp and I had to sleep on top of the bed....a little uncomfortable. Otherwise, I liked the hotel a lot and will stay there again. Great location next to the rail station, taxi rank, bus terminus, tram stops...so easy to move around from there.
Nice and convenient. very close to the station. Provided tram coupon.
great location!! nice staff and good service.
Comfortable hotel in Mannheim
Rooms spotless and comfortably furnished, staff helpful without fail, breakfast excellent and all of this within a few metres of the station and the principal tram stop. The pass to use the buses and trams over a wide local area is invaluable.
Great hotel, quiet, close to everything.
I stayed 5 nights, was able to walk everywhere from there in the downtown area. Very convenient to all transport. Surprisingly very very quiet - soundproofing. Didn't hear people, trains, etc. Great stay!
Nice hotel close to the rail station.
Nice hotel close to the rail station so good location.
Great business stay
Spent three nights here while attending an academic conference. Clean rooms with new appliances and fixtures; well-maintained. Helpful and friendly staff, from the front desk to the room cleaners. High quality breakfast. Conveniently located across the street from the train station; but not in the least bit seedy. Front desk was able to honor my request for a quiet room by putting me facing a side street, not the train tracks side. My room was quiet. No iron in room, but the front desk sent one up and I was allowed to keep it through all three nights of my stay. One concern: the internet service provider had an outage one evening that was not resolved until early the following morning; staff made clear that the problem was with their contractor, and not the hotel, so it's not clear to me whether the outage was specific to the hotel. Finally, this hotel was raising money for World Wildlife Federation while I was there: Nice!
Convenient to public transport
Next to the train station convenient to public transportation. Friendly staff, clean rooms.
Central location, ideal for anybody visiting Mannh
I was visiting Mannheim to attend a couple of DEL hockey matches. The hotel is in a fantastic location next to the main train station. It's a short walk to most of the central attractions such as the university, museums and water tower and a short tram ride to the technology museum or the SAP arena. Regional and inter city trains make connections to other places really convenient. The inclusion of a pass for local transport is a really useful idea and makes it easy to explore the city. As a clean, comfortable and centrally located hotel it was a great place to stay.
Not as good as it used to be
This hotel is beginning to show its age - the rooms have a "used" look unless you book executive level. The wifi is excessively slow unless you pay for an upgrade. Etc. Etc. The air in the room was stale and opening the window brought in the noise from the railway tracks (which the windows effectively lock out). Overall, I used to like this place on previous visits, but it needs better care and I'll look for an alternative next time.
Internet was terrible. Breakfast was not so good. Everything else was very good.
Okay
Was okay, but only okay. There is no parking... I asked to changed the bedding as I am allergic to feathers and was told that house keeping is already home (at 18:00). But at least they brought me the new bedding. Also at 8:00 a house keeping banged ton my doors like in some rage. Funny enough she banged on my friends doors also.
Nice hotel, close to the train station
Great hotel!!! Awesome location!!! Near to the train station plus free unlimited public transport rides which make our visit very comfortable.
Convenient location
No frills, but clean and comfortable (though bed would be small if sharing). Right next to train station, with supermarket and plenty of restaurants nearby. 10 mins walk to Rosengarten conference centre. My room was pleasant and quiet (facing away from station). Room had minibar fridge, but no tea/coffee making facilities (hot water available from reception if you have a suitable container...). Breakfast buffet was great. Staff were helpful in a non-effusive way. Free wifi (256 kb/s) was ok for most purposes, with higher speed available for 8 euros per day. I would probably stay here again for the convenient location and the breakfast. Adding kettles for tea/coffee to the rooms would really be an improvement though.
free wireless quite slow but very close to train station and rhine river parkway a short walk
In the middle
Too noisy, not really good neighbourhood, no parking!
V nice
New Year's Eve Getaway
Excellent service and great location. Walking distance to shopping and restaurants.
Good hotel in Mannheim
Very good hotel and very convenient choice if you're travelling by train as it is right next to the Hbf (main station).
Trevligt hotel med bra service
Trevligt och bekvämt hotell med trevlig personal.