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22 Jun 2025
Sunday
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23 Jun 2025
Monday
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2 Adults - 0 Child
1 room

Hotel Zahrat Al Jabal
7.6

Very Good

53 Guest reviews

7.6
Very Good
53 Verified Reviews
Read all reviews
Cleanliness8.0/10
Service8.0/10
Comfort7.8/10
Condition7.4/10
location8.4/10
Neighborhood8.6/10
Value8.6/10
Amenities6.6/10

Avenue des Forces Armees Royales (R503), Fes, Morocco, Kingdom of. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
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Hotel Description

A stay at Hotel Zahrat Al Jabal places you in the heart of Fes, within a 5-minute drive of Borj Fez Mall and Atlas Garden. This hotel is 1.6 mi (2.6 km) from Jewish Cemetery and 1.7 mi (2.7 km) from Royal Palace. Make yourself at home in one of the 62 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel policies

No alcohol served onsite

No alcohol allowed onsite

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: 5:30 AM
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know
  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not served or permitted at this property.
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Minimal age
18
Optional fees
  • Airport shuttle fee: EUR 14 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Arabic

English

French

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Entertainment

Smoking areas

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Concierge services

Airport transportation (surcharge)

Laundry facilities

Television in common areas

Free breakfast

Safe-deposit box at front desk

Multilingual staff

24-hour front desk

Business center

Porter/bellhop

Designated smoking areas

Number of restaurants - 2

Number of meeting rooms - 1

Snack bar/deli

Free self parking

Number of coffee shops/cafes - 1

Terrace

Newspapers in lobby (surcharge)

Banquet hall

Wheelchair accessible (may have limitations)

Hotel reviews

7.6
Very Good53 Verified Reviews
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Cleanliness8.0/10
Service8.0/10
Comfort7.8/10
Condition7.4/10
location8.4/10
Neighborhood8.6/10
Value8.6/10
Amenities6.6/10
2/10
Poor
Chaoying, 19 Sep 2024
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There are bed bugs in my room. I was a victim big time.

6/10
Fair
Chaoying, 18 Sep 2024
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The bed is infested with bedbugs. I was bitten all over my body

10/10
Exceptional
Nadia, 22 Jul 2024
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Simply love it

10/10
Exceptional
Nadia, 06 Jul 2024
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Great customer service and clean propu

10/10
Exceptional
Nadia, 06 Jul 2024
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One of the best Fes has to offer, although the hotel is small they are big in customer service.

10/10
Exceptional
Nadia, 26 May 2024
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This was the first time I stay at Zahra Al Jabal and I liked it. Exceptional service and location

8/10
Excellent
Zachary, 07 Oct 2023
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Nice balcony. Clean. Good location. Good staff.

8/10
Excellent
Nash, 04 May 2023
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Rooms were spacious and clean. Service good. They could not get television to work. Local taxes were charged twice. Once by Hotels.com in the billing and the reception insisted on charging regardless showed them it was paid and I had to pay again.

2/10
Poor
Mustapha, 03 Oct 2022
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Very bad charge me fee in expedia applications and charge fee cash

10/10
Exceptional
jeffrey Meliani, 27 Jun 2021
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Great location , clean hotel , friendly safe location .

10/10
Exceptional
Jeffrey, 26 Jun 2021
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Clean excellent location convenient to every think the hotel workers are friendly .

8/10
Excellent
Verified traveler, 15 Jan 2020
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Location is very good like 10 mins away from the medina 15mins away from airport by red taxi. Hotel room is OK. It is comfortable with balcony just needs improvement with toilet although it is tolerable. Breakfast is not so good needs improvement as well Room make up is everyday which is good and the staff is very helpful and nice. Over all is 3.5/5

8/10
Excellent
Mario, 11 Nov 2018
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Fes for the night

Just needed a bed for the night. Hotel was very accommodating. Close to all. Clean and quiet.

6/10
Fair
Peter, 29 Sep 2018
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This is a typical Moroccan 3-star hotel with a good price. Nothing more; nothing less. It's basic. It does the job - provides a clean room with a comfortable bed and a bathroom. The buffet breakfast was decent. The cafeteria at the 7th floor has a great panoramic view, but a bit disappointingly, it does not have a view of the old Fes Medina. I would have given a higher rating if my key card worked or if the front desk lady was more customer-oriented. You should not come here with expectations for standards of a 3-star international chain hotel or a 3-star hotel in a developed country. For me, it provided what I needed.

8/10
Excellent
Sherrise , 15 Apr 2018
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Good hotel close to the city

I only had one pro twitch the hotel. Under the website it’s states that this hotel has 2/restaurants and bar. That’s not true. It only has 1 restaurant and no bar. This was one of the reasons I choose this hotel. Big time false advertising.

8/10
Excellent
Steven, 23 Mar 2018
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Great place to stay

It was a great location, Traditional Moroccan breakfast

8/10
Excellent
Meggan, 02 Feb 2011
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Flower of the Mountain

The hotel is located in the "new" city, one block from Hassan II (the "Champs Elysees of Fes") and only a few blocks from Boulevard Mohammed V. Together with Avenue Mohammed es Slaoui these streets form a fantastic triangle of shopping, dining, and outdoor spaces. Additionally, Zahrat Al Jabal is a straight-shot (Lalla Asmaa & Avenue Palestine), 10-minute walk from the train (ONCF/Supr@tours) station. The staff speaks English and French and are super nice and helpful.

10/10
Exceptional
Myeong, 26 Sep 2009
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Hotel is well located and have

Hotel is well located and have everything especially internet access etc., but bathroom is very small. Hotel employees are very kind and helpful.

4/10
Poor
Mustapha, 27 Jan 2025
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Bruit incessant, Mauvaise isolation accoustique

10/10
Exceptional
OUAFAE, 15 Jan 2025
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super séjour

plusieurs fois dans cette hôtel très bien situé, accueil toujours très agréable. nous reviendrons encore

10/10
Exceptional
Mohammed, 12 Aug 2024
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Es war alles Ok. Meine frau und meinen Sohn waren auch sehr zufrieden.👍👍👍

6/10
Fair
Marcelle, 16 Apr 2024
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Tout le personnel est vraiment adorable, mais l’hébergement n’est pas à la hauteur : les chambres soient envahies d’une odeur nauséabonde d’égout (la première chambre était irrespirable la seconde pas beaucoup mieux mais avec le lavabo bouché et la troisième -paraît-il la meilleure de l’établissement - était juste supportable ) Quant au départ le facture était 24 euros plus cher qu’annoncé ! Ne mérite pas d’être vendu par Expedia

10/10
Exceptional
Mehmet, 02 May 2023
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Good

Fes şehri ve Fas'in fiyat-hizmet standartlarına göre alabileceğiniz en iyi otel çok memnun kaldık Türk arkadaşlara kesinlikle tavsiye ediyoruz

2/10
Poor
gerard, 31 Jan 2023
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Pour résumer. Hotel à éviter absolument.

Nous avions choisi un hotel près de notre lieu d'habitation qui " semblait" convenable.( 3 étoiles). Est ce normal de trouver du linge de toilettes déchiré? d'avoir les toilettes quasiment dans la douche? ( pensez aux personnes agées! d'avoir une séléction de chaines peu acceptable aux clients non arabophones?quant au petit déjeuner, est ce normal au Maroc de ne pas avoir du VRAI jus d'orange? Pourtant nous avions prévenu le personnel que notre ami est un responsable de la chambre de commerce du département de la Charente.donc besoin pour l'image de l'hotel de faire doublement attention. Pour le prix ( env 70 euros) , la qualité de l'hotellerie en Espagne serait tellement meilleure. Incapacité professionnelle? estorquer les clients? Nous faisions une confiance aveugle à Hotels.com. Nous serons davantage prudents. Si besoin de vérifier chambre 305

6/10
Fair
Pura, 01 Dec 2019
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No me gusto el recibo y que no den factura. Correcto

2/10
Poor
R, 22 Oct 2019
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酒店距CTM巴士站約5分鐘車程,附近食店很少。不要被酒店的外表騙到,客房陳設老舊,隔音差,浴室有黃跡和臭味。櫃檯前一位“阿叔”態度惡劣,真的要反影一下。事緣那天我們黃昏到達,完成沙漠之旅,禮貌上都要和導遊說聲再見,但他已經不耐煩,在入住表簽名位置,用筆大力“點”一下,完全沒說話,像命令我們一樣。當時我們很累就不跟他計較。後來洗滌後需要風筒(這是今次旅遊唯一一間沒風筒的旅館),我的丈夫便到櫃檯借,剛好又是他。他隨即回覆已全部借出,明天來取。這時我丈夫憤怒地用英語問他:我現在洗髮,你叫我明天來取?這麼大的一間酒店一個風筒也沒有?你這是什麼工作態度?他當場呆了,抄下房號並說稍後送來。前後不到10分鐘風筒送來了。我們在這裡住了兩晚,那夜之後直到我們離開,都再不見他。

4/10
Poor
Alhassan, 14 Oct 2018
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Si le personnel de l'hôtel est accueillant en général, La chambre laisse à désirer, surtout qu'elle donne sur l'avenue qui est très bruillante. La circulation n'a pas cessé toute la nuit et a été ponctuée de coups de claxons, surtout des voitures qui célébraient des mariages. Les oreillers étaient très hautes et inconfortables. Une nuit blanche pour résumer cette expérience.

10/10
Exceptional
chris, 09 Oct 2018
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hotel accueillant mais loin de la plage personnel a l ecoute

10/10
Exceptional
Verified traveler, 08 Apr 2018
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Hôtel accueillant

Très bon accueil, très bon service de chambre, personnel très pro

10/10
Exceptional
Verified traveler, 29 Aug 2016
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Alles gut gelaufen, Personal hervorragend. Ich werde wieder dort buchen, falls ich wieder nach Fes fliegen möchte

10/10
Exceptional
Ingrid v., 25 Nov 2015
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Prima hotel

prima hotel. Hoed prijs, kwaliteitverhouding. Snap niet dat dit hotel in de goedkope categorie valt

10/10
Exceptional
adem, 13 Nov 2015
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Parfait super bien très accueillant rien à dire personnel sympathique

8/10
Excellent
Mauro, 11 Nov 2015
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Vicino alla stazione ed al Bd Mohammed II

Sono venuto per lavoro, ho pernottato quattro giorni. L'albergo è pulto, il personale cortese, bello fare colazione sulla terrazza panoramica. Purtroppo la camera (singola) sono poco spaziosi.

4/10
Poor
Anonym, 26 Oct 2015
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Hotel gewährleistet keine Sicherheit: Während meines Aufenthaltes war die Tür meines Zimmers offen als ich von der Stadt ankam. Nach Anfrage an der Rezeption wurde mir keine triftige Erklärung mitgeteilt. Zudem erfuhr ich von den Verantwortlichen, dass die Überwachungskamera nicht funktioniert. Daher musste ich das Hotel aus Sicherheitsgründen verlassen...

6/10
Fair
Desmond, 17 Sep 2015
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Hôtel bien placé à Fés, proche de tout

Personnel réception un peu froid, mais personnel au restaurant de l'hôtel plus accueillant. Super vue depuis le Terrace/restaurant du 6ème étage.. et très agréable. Clé électronique de la porte un peu agaçante car plusieurs fois il fallait solliciter une personne du personnel pour ouvrir la porte. La chambre agréable est propre.

8/10
Excellent
unixbeubeu 34, 27 Oct 2013
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Trés bien

Pour tourisme, emplacement idéal pour se balader les soir, dans un quartier très vivant et moderne. Le personnel est très accueillant et à l'écoute pour informer, conseiller, guider. Par contre, il ne faut pas avoir peur du bruit de la ville #klaxon, aboiement, cris...#. Mais, ça, ce doit-être pareil, un peu partout dans la ville... Point fort : le restaurant panoramique.

8/10
Excellent
Komeki, 04 Aug 2013
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Très bon hôtel

Nous avons passer un agréable séjour et le personnel de l'hôtel sont très agréable et accueillant je recommande fortement merci encore a Oudha ,Nasser ,Mohamed le chauffeur de taxi et j'en passe mais parfait

8/10
Excellent
Dmd joloff, 27 Jun 2012
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Bon rapport qualite prix

4 nuits d'hotel au coeur du centre ville a proximite de tout.

8/10
Excellent
Carmen, 25 Jan 2011
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Hotel Zharat al jabal Fes- ottima posizione, ottimo cibo, personale gentilissimo

Dopo il primo impatto il personale è stato cortese e disponibile simpatico e preparato, le camere sono pulite a parte che durante il soggiorno spazzano poco.il cibo è veramente ottimoun ristorante con una vista panoramica spettacolare,ma attenzione alle donne delle pulizie che rubano e non prendete la guida che parla italiano perchè è un truffatore!!!vi porta dove vuole lui per farvi spendere dai suoi amici e non vi spiega niente abbandonandovi in quelli ke lui kiama musei e dicendovi: vi lascio 30 minuti per visitare!!!!

8/10
Excellent
vincent, 04 Jan 2011
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Hotel sympa, restaurant panoramique

Hotel sympa, restaurant panoramique avec diner correct, petit dej par contre un peu restreint mais dans l'ensemble un bon hotel poiur visiter Fes

10/10
Exceptional
Martina, 29 Aug 2010
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Empfehlenswertes Hotel, zentrale Lage

Wie oben schon erwähnt, das Hotel ist empfehlenswert. Saubere Zimmer; das Personal ist sehr bemüht. Zentrale Lage, nähe Bahnhof.

6/10
Fair
claude, 20 Oct 2009
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salle de bain trop pêtite et tres

salle de bain trop pêtite et tres mal equipée buffet du petit dejeuner assez sommaire et surtout tres mal organisé (il manque toujurs quelque chose et le personnel est un peu debordé) la categorie 4 etoiles est surfaite le personnel est tres acceulliant et sympathique

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