Fairfield Inn New York Manhattan/Financial District

8.0

Excellent

1025 Guest reviews

8.0

Excellent

1025 Verified Reviews

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Cleanliness8.2/10

Service8.4/10

Comfort8.2/10

Condition7.6/10

Amenities7.6/10

Great service all around highly recommend

Location is very good

Enjoyed my stay!

The 2 ladies who checked me in & out were great. No complaints there. Around midnight, my blood sugar went low. I had treated it as i normally do but it still wasn’t coming up. I went to the 1 vending machine they have, which was a soda machine with Coke, Diet Coke & Gatorade for $3 cash or change only. No CC option. I only had a $5 bill so I went to the front desk. A guy who claimed he was security got his wallet out, saying he only had three $1 bills but would trade them for my $5 bill. Seriously? Then I asked the guy at the front desk. He snapped in an annoyed voice, “We don’t give chage. You can go across the street to the deli if you want it.” The rooms were not fully cleaned, as there were a couple items that showed dirt when I used Clorox wipes when I first got there. There was wallpaper on the walls, yet some other things had been updated. Some of the limited channels available weren’t working.

Amazing area away from Times Square. Hotel room was a bit small but that’s normal for NY. Staff was very helpful.

Staff were super nice! The first day we went they helped us put our luggage’s away until it was our time to check in. All of them were understanding and welcoming. Breakfast was good not too many selections but overall was fine. Rooms were a bit small but it’s new York and the location is great

The hotel staff was very friendly. Location is convenient

Excelent

Thought it was great. At the time, they were doing construction along Front Street but didn’t really impact anything. Great location if you’re focusing primarily on Manhattan and maybe Brooklyn. Not too far from the core tourist sites like Times Square area, but also far enough that it’s a little more quiet to get away typical NY craziness. Not a bad option for visiting and overall a great basic hotel.

Great safe and great breakfast!!

Nice location, clean room. Street was completely under construction in front, which made it a little difficult.

Great hotel but quite small. Really good breakfast included in the price. Staff were very helpful.

had bed bugs

Great!

The ice machine didn’t work for our entire stay, the towels had brown stains, and the construction outside wasn’t a nice 7:30 am wake up. The staff was great

Good

Great!

Small room and entire area under construction but breakfast included and room amenities was good

Pleasant stay, good breakfast

The front desk staff was amazing. Professional, polite, right on top of things.

Hotel was not as per Marriott standards. Rooms too small and dingy. Highly priced. Breakfast was also limited choice. Overall could have opted for a better property

Breakfast was perfect. It is close to Brooklyn bridge. Very clean and very positive staff.

Excellent place to stay, very close to tourist attractions, and bars, pubs, restaurants, pizza

Pre-Cruise stay in New York

Friendly helpful staff, clean rooms and very comfortable beds, excellent bathroom facilities. Breakfast although crowded and space was at a premium the offering was good fruit and water was in abundance to take out to rooms along with yoghurt for later. I would certainly consider staying here again.

The staff in this hotel is amazing, they help you with anything you need, we requested to change the room and they showed us 2 options the following day. The manager Christine was on top of things all the time, approachable and a really nice person, the staff serving the breakfast always with a smile and ready to help you. You can request bottles of water at the front desk and there is a free tea/ coffee station all day (if it is empty just advise them and they will take care of it). The breakfast has multiple options, we had a vegetarian person in our party and he had always different choices, they even had some breakfast boxes to go in front of the elevators, really convenient. The dining area is small so we took our food to the room, if you want to avoid the elevator crowds take the breakfast first thing in the morning. I will definitely stay there again. Late night food recommendation, go-to Joe's Pizza, Fulton Street, open until 3 AM, best pizza in town

Very nice for NYC

Very nice. Not too small for NYC. Good breakfast and fresh water 24/7 in lobby.

The stay was very nice except the fire alarm kept going off for many hours. They did get it fixed before we had to go to bed.

Very close to financial district

The free breakfast and unlimited coffee is pretty good. Rooms are relatively small but considering it's in NYC financial district and the price is already good.

Rude at the reception and so far after a month 10/30/24) I have not received back the amount due (deposit) on my Credit Card.

save the trip

Not a good experience

The hotel room is the size of a closet. There needs to be more elevators for over 30 floors. There is construction as soon as you walk outside. It is within walking distance for where I needed to go. I most likely won't stay here again unless necessary.

Close to everything. Great location. Poor WIFI is the only complaint.

For a short business trip, the place is conveniently located in Manhatten. Room was a bit small, but everything you need is there. Breakfast was excellent.

The property is conveniently situated close to subways; battery park ; Brooklyn bridge and 20 mins subway ride to times square.everything is ver accessible.The only downside was breakfast didnt have too many options.

I stayed for 6 nights and loved it. All staff were friendly. I didnt need anything. Breakfast was great. Great location. I would stay again and also recommend highly.

Great management

The property manager and the hotel staff are all superb

Good location.

Walkable location to WallSt. , Brooklyn Bridge, Staten Island Ferry, One Trade Centre, Chinatown and more!

Good property. Safe area.

It was a cost effective and nice spot

Disappointed that there was no bar in the hotel

Love the location, very convenient

Clean easy to navigate

*

.

Good location, quiet, metro stations a few blocks from location but walkable to all financial district and 911 memorial. Not many restaurants around but Manhattan, you can go anywhere from anywhere by metro.

It was clean and comfortable. Staff were friendly and polite.

Nice location. But room size is very small. Barring that, everything else is good.

Surprisingly Quiet at Night

I was pleasantly surprised by how nice this hotel was. It's located on a relatively quiet block right near the water, so we didn't hear any street noise at night. The room was very small, but we expected that in Manhattan. The staff was courteous, and the breakfast was on par with other hotel breakfasts.

Good

Solid

The stay went well. I need to find a hotel last minute and wasn't disappointed with the choice I made

very good y’all slay 10/10 comfy ass bed

Definitely Recommend

Commendable

A comfortable clean property

Unfortunately, there was construction going on around the property.

Worth every penny

Location was excellent. Walking distance to alot of tourist spots. Relatively close to the metro. Reading other reviews i nearly did not book this hotel. Bedroom are clean beds and pillows very comfortable. Breakfast although limited offers everything you need. The 24 hour coffee and water in lobby was a hit. It really was a good stay in the heart of everything.

9/10 Good

Property was very close to Wall Street, subway stops were only a five minute walk away. Battery Park about a 10 minute walk. Had my young family with me and we felt safe. Our view was staring at a wall, but I didn't book it for the view. Breakfast was continental. Good but crowded and sometime hard to find a seat, so be patient. The staff was good enough to give a room on a lower floor (3rd) so we had the option to take the stairs down, which we did frequently as sometimes the elevators were busy. Hotel had 17 floors and two elevators. Staff were very friendly and helpful. Hotel one block away from Water Street which is busier and best place to get a cab. Also one block away from the East River, so easy walking distance to plenty of great restaurants at Pier 17 and the Brooklyn Bridge. Hotel has a safe but you have to have to give essentially borrow a safe deposit box at the front desk. Very similar to a bank, but I would have preferred a safe in the room. Rooms very small, but comfortable

Close to seaport and downtown

We had a lovely stay. Room was big and beds were comfortable. Breakfast good. Staff excellent. Big shout out for Siobhan and Fabricio, who took care of us.

Breakfast timing told by the staff was until 10am but they closed early at 9.30 am

Great

On arrival the hotel couldn’t find my reservation, I showed him all the information I had, it was 1 am at this point and we had been on a 7 hour flight my 2 children were exhausted . I explained I just need to get my children to bed he said we’re all in the same boat. He eventually found my booking after a long wait , he then started to shout at me that I never told him my email he literally had my phone in his hand and had all the information. The hotel didn’t look like the photos it was very run down and breakfast was limited with lack of space The lifts were a long wait We have stayed in lots of hotels from 5 star to 1 and this for the price was the most disappointing

Great place to stay...

Carpet underneath the bed was dirty. I suspect that there were bed bugs because I had 3 tiny bites on me when I woke up the following morning. Such a tiny space!

I expected to be at a quality Marriott property. This was not even close

Convenient location and quiet at night but the ac didn’t work properly, which for the price wasn’t appealing. Locks were being updated which led to keys not working. Breakfast was a nice touch and the gym was small but nice.

Excellent, affordable, clean and comfortable!

Room service and breakfast was good. 24hrs hot water, tea and coffee available at the reception area, however, I noted dirty carpet, dust on towel hangers, side tables and on the desk. I literally have to wipe everything that I use when got in the room. May be dust coming from the air filter. It was terrible. I could have take picture of it. Please change mirror in washroom or repaint the frame. It looks ugly.

Room very small & ill-lit. Shower water pressure painful. Very noisy outside during night. Door lock unavoidably very noisy on closing. TV strangely dark first day.

The staff were friendly, arranged for my Uber to the airport.

Front desk service was great and friendly. Location was great for walk ability and the subway. Breakfast is VERY crowded and difficult to get what you want. Only 1 set of elevators made for some LONG waits.

The desk receptionist at night she was very helpful and patient overall. The busy check in.

C'est la deuxième que je séjourne à cet hotel. Très bien situé, propre, personnel accueillant et petit-déjeuner compris. Bien pour tous les âges et les familles. Je le recommande

Stayed 5 days room is very small but clean and comfy breakfast was not good as only cereal waffles and scrambled eggs and bacon all on plastic plates very busy in morning location good but not vey nice if coming back late at night be careful a lot off homeless about would not stay here and they still have my £80 deposit

New York près de toutes les lignes de métro

Lits confortables, déjeuners complets. On peut tout faire à pieds si l’objectif est de marcher à Manhattan. Séjour parfait de 3 nuits

Very good hotel to stay in Lower Manhattan. Everything is very nearby.

Parking.

The Inn was quite old but they have installed new equipment like large big TV in the room and the view towards Manhattan is just mesmerizing. However during my stay it was over 90F in NYC and even with the air-con at 65 my room still felt like 90F so that kinda sucks On top the tap water is either hot or very hot so maybe they need to have stored cold water in the hotel tank, instead of having tap water heated by the atmosphere. because even I turned on cold water the water was hot and full of bubbles, kind of weird and uncomfortable for usage during hot summer in NYC

Great location, friendly staff

Very convenient location. Crowded breakfast room, small rooms, but friendly staff and a good deal in the perfect place to stay to explore the city

The area is accessible

Bed was hard and it was difficult to sleep on. Charging stations did not work so I was not able to charge my hearing aids and phone! There was a dirty shirt left in the bathroom

24/7 fresh coffee and cold water in the lobby was a welcomed surprise and the breakfast buffet was well managed and more than expected. The staff at every level was courteous at all times.

Very good I recommend it

Didn't like paying for parking and the location of it

The access card was not working and we had to wait for the reception to come and unlock the room door every time. It was really very frustrating.

5 star

Room keys do not work for all 3 of our rooms. Replaced 4 times and still don’t work.

It was a great stay

Slightly old but overall convenient and budget friendly.

Stay in New York city.

Reception was helpful. No parking place. The ice machin was not working properly and in the hot weather of mid July was not easy.

Good staying on a central location with a lot of amenities around for visitors ( walking distance to some main tourist attraction and ferry port) . The room was small but comfortable for few days staying. Excellent room services and friendly staff. Breakfast buffet was a great addition and offered several food options. My only cons is the vaste use of single use plastic cutlery and plates witch make it less eco-friendly hotel.

Great proximity to transit. The room was very nice. Although it was small (but thats to be expected in Manhattan), it was very clean and well kept.

Volver a regresar es opción

Increíble

Great 3 night stay

This was a great weekend stay. The room was somewhat small but I did not feel cramped. There was no microwave in the room and limited closet space. The hotel provided breakfast but it was just ok. None of those things are deal breakers for me. The hotel is in an excellent location and I would book there again!

They allowed us early check in as our ✈️ arrived early.

The overall stay was well worth it. Helpful staff and the cleanliness of the rooms.

Great place to stay. Close to everything we wanted to see

Very comfortable stay

Good sized room by New York standards.Decent breakfast.About a 15 minute walk to Fulton Station but not an issue.

Convenient place, 2 blocks from metro station and 5 blocks from battery park to take any of the ferries. The hotel spaces (halls, receptions) are small conpare to other suburb areas, but this is NY and theres more people and space is limited. The breakfast was convenient, limited space again, would suggest to take it to the room or to go.