Cristal Hotel Restaurant

7.8

Very Good

118 Guest reviews

7.8

Very Good

118 Verified Reviews

Read all reviews

Cleanliness8.2/10

Service8.4/10

Comfort7.6/10

Condition7.6/10

location9.4/10

Neighborhood9.0/10

Amenities7.0/10

This is an excellent choice for seeing Saumur. It is in an old building with a lot of character. My room was large, with wooden beamed ceiling, tall windows that opened, and a limestone fireplace I wish I had in my home. Ensuite had shower and had plenty of space. Bed was comfortable. Staff was friendly and quite helpful. The hotel is part of a very large restaurant with good food and good service. It is in the main shopping and dining area, and within a short walk to the Chateau, which is the major attraction of Saumur. I would like to stay there again.

Sweet hotel with a good restaurant menu. Friendly obliging staff on the whole comfortable room and good shower in a small bathroom. Nice views across the river and convenient for shops bars and restaurants. Be warned no lift and there are 4 floors with a very narrow staircase!

comfortable stay

Easy check in and lovely comfortable room.

Disappopinting and noisy

We were disappointed with this hotel. It overlooks a parking area adjacent to the river which was very noisy later at night. This was compounded by the location of our room which overlooked the adjacent cobbled street where the commercial refuse bins are emptied at 5.00 followed by roadsweepers with flashing beacons and beepers at 5.30. The noise was unbearable and we left before 6.00 am. The restaurant was very good and we enjoyed the food and drink there - but this is not enough to compensate for the overwhelming downside caused by the noise and commotion that we experienced and we would not recommend this hotel

Not to be recommended

Single night stop en route to Bordeaux We found the access to the room via two flights of narrow winding stairs ro be particularly difficult with luggage The room was smaller than that indicated on Hotels.com The shower screen was broken

Convenient and Comfortable Hotel

The location of the hotel is great, in Saumur centre and just a short walk up to the Château. You have to pay for parking immediately outside the hotel, it was 1.80 Eur for 2 hours, which is the maximum stay in the morning (9-12) and the afternoon (2-6.30). There is free parking further up the road if you need to park longer during those times. The room was small, and the bathroom was tiny (you could barely turn around in it), but we had a view of the River Loire, which was nice. There was no air conditioning, only a small fan. The breakfast was 10 Eur, and it was not worth the money. There were many patisseries nearby where you would get a lot more for your money. Overall, we would stay here again simply because of the good location.

Friendly, helpful staff, great location. Good breakfast.

Very helpful receptionists who carried our heavy bags up to bedrooms. Lovely room.. Arrived too late for dinner but reception found us another place in town.

Easy to find and friendly staff

Excellent location and easy to find. The room was OK although the floor was uneven.

Adequate and convenient . Nice central location . Easy parking directly outside. Simple check in and check out.

Excellent hotel for visiting Saumur

I was driving back from Spain to England and chose the Cristal Hotel as it was centrally located in a town that I had not visited before. It was an excellent choice. Saumur is a very picturesque town with an impressive Chateau and a number of bridges crossing the fast flowing Loire. There was ample public parking (1€ an hour) in front of the hotel. The room was quite large with a four poster bed and tea/coffee making facility. The decor was a little tired but everywhere was clean. The friendly receptionist spoke good English and was very helpful. The best part was the restaurant where I had the most delicious evening meal. The breakfast in the morning was adequate. My only gripe was the wifi which was a little slow and I kept on having to sign in when using it. I would highly recommend the hotel as well visiting the town.

Although we only stayed the one night and I would happily stay again. The room we were originally booked in for(23) was terrible. Dark and with only a view of roofs inhabited by pigeons and being somewhere in the vicinity of the extractor fan from the kitchens. I was very grateful they were able to find us a room with a lovely view of the Loire River no pigeons or smell and for only 10euros extra. Voila!! everyone's happy.

quaint

lovely hotel

Convenient if you don't mind noise.

The hotel looked better as time went on. It was, however, the least comfortable of the five hotels we stayed in during this month-long trip to France.

Comfortable and quiet

Had an enjoyable 2 night stay at the Christal Hotel, the room though on the small side was tastefully decorated and had a lovely view over the Loire. Contrary to expectations there was no problem with street noise. The bed was very comfortable with proper feather pillows and 2 extra soft pillows if needed. We were on the 3rd floor which might be a problem for some as it was only reached by a narrow staircase, as were all the rooms. Fair sized shower room with lots of hot water and very clean. Didn't have breakfast there but lunch was good. Very pleasant and helpful staff. One street away from the old town so excellent location. I would stay there again.

Very good hotel. No parking.

Loire base.

Well placed for all amenities. Excellent restaurant; breakfast particularly good. Book room overlooking the river. No lift, but not too difficult to use stairs with luggage.

Cristal Hotel

A budget priced hotel that delivered what was expected. Right in the centre of the town. Free parking was found about 200 yards away although had we tried moving the cars later we may have got closer. We didn't bother as we didn't need them for the two days we were there. Unloading and loading was done right outside the hotel. Very good meal in the hotel restaurant in the evening.

Resting spot

Nice stop off point right by the river. Decor a bit tired upstairs, but comfortable room with plenty hot water to recover from the journey. Good meal in the restaurant and very pleasant staff. Plenty parking right outside hotel but no traffic noise during the night.

nice rooms and good service

The hotel is in a good location as you enter the town and close to free parking along the river. Front desk person was helpful and could speak English. Room was nice with views of the street. Hotel was used as an overnight stop before heading into the Loire Valley. I would recommend for anybody passing through!

Nice little hotel

A very nice, relatively inexpensive little hotel. Helpful friendly staff and good food. No hotel parking. There were a small number of places directly infront of it that had to be paid for. A much larger free car park was minutes walk away

Nice hotel in the heart of saumur.

Very comfy bed and great shower. Great views of river.

Good location in small river city

The hotel is a good value for the money. The room was fine, but the steep dark staircase leading to it was problematic. The stairway should have better lighting. The breakfast was very good. Our room had a view of the nearby medieval clock tower. The hotel is on the river and just a few blocks from the old medieval part of town with many restaurants and small shops.

Great location but poor service

Good service at reception and comfortable room.Cannot comment on the food as after deciding to try genuine French food at a logis hotel and being shown to a table with the help of the receptionist we were completely ignored for nearly fifteen minutes. Granted they were pretty busy as Saturday night but we would have been happy with menus and maybe a drink but sitting like lemons is an annoying and embarrassing experience. Another couple left and so we also went elsewhere for our dinner and decided to do the same for breakfast as better value at cafes now. Wake up call also did not happen although not required as the road cleaning machine was deafening at 6am!

A friendly base in Saumur

Very friendly family run hotel with informal style and efficient service. Good breakfast. Restaurant has excellent wine list and a busy lunch trade. Evening inclusive menus more standard tourist fare but the setting is nice. Walkable from station across the spectacular bridge and ample parking by river.

Bon rapport qualité prix

Belle chambre , joli décors à l’ancienne, bcp de charme . Chambres aux étages. Bonne literie . SDB : bien sans plus. Excellent petit déjeuner : produits de qualité. Très bon accueil. Possibilité de dîner : un peu cher mais c’est bon. Je recommande !

voyage, chateaux

sejour très bien ,bonne table.

Décevant Pas très propre

Tres bon séjour

De passage à Saumur, tres bon repas et bonne nuit

Ménage a revoir Aucune isolation phonique Bruits de canalisation la nuit Salle de douche minuscule

Belle surprise car on a été surclassé mais les toilettes ´ étaient pas nettoyer en effet il y a avait du papier toilette et de l urine dans la cuvette des toilettes.

A fuir, une catastrophe

Une chambre charmante d'aspect, mais le ménage laisse réellement à désirer. Pommeau de douche à changer, distributeur de savon qui tombe lors de la douche, de la poussière partout (téléphone de la chambre, tête de lit, tables de chevet....) une catastrophe. Le chauffage n'était pas en fonction. Appel à la réception 2 fois on nous raccroche au nez... Les serviettes rêches et très fines... C'est très bien de demander un supplément quand on vie t avec un chien, mais il faudrait s'assurer de la propriété de la chambre et du bon fonctionnement des équipements.

Godt plassert, meget bra restaurant

Trang og bratt trappe. Går fint med lite bagasje. Rommet var stor og med god utsikt. Sengene var bra. Ingen klimaanlegg eller kjøleskap som forventet i et 2 stjerne hotel. Men en god vifter som var nødvendig ved 37° utetemperatur. Personalet var vennlig. Det var mulighet for å ha sykler i en garasje. Tilknyttet restaurant var meget bra. Vi likte oss der.

Très déçus, absence de ménage et d'entretien !

Aspirateur non passé à notre arrivée, moquette remplie de tâches, ménage douteux de la salle de bain/sanitaires, 3 mugs le matin au petit-déjeuner avant d'en trouver un "propre", etc.... Dommage, l'hôtel est bien situé et la chambre spacieuse. Le personnel n'est pas désagréable. Mais cela ne suffit pas, nous ne reviendrons pas dans cet hôtel....

Agréable et sympathique

Chambre spacieuse au 3ème sans ascenseur, vue Loire. Belle literie. Salle de bain rustique. Restaurant sur place divin. Choix et prestation irréprochable. A refaire.

Pas de parking. Hotel et restaurant séparés il faut ressortir dehors. Bon repas à prix correct. Chambre sobre mais correcte et sans bruit. Bon rapport qualité prix.

Mal estado habitación y baño

Habitación anticuada y cuarto de baño muy antiguo

Nuit mémorable

Hôtel Vieillot sanitaires démodés pas très clean, moquettes du couloir pleines de tâches. Environnement hyper. Bruyant et chambre sans clim, en pleine canicule, un désastre. En période de Covid, chambre pas aérée, à revoir.

Bof et bruillantbruyant

Notre chambre située au premier étage vue sur Loire avait avant tout vue sur les bars au rez de chaussée et les parkings.. Impossible de s'endormir avant 2h du matin, même fenêtres fermées. Je déconseille pour ma part de réserver en weekend donc. Aucun geste commercial après en avoir fait part au personnel.

No dispone de ascensor y la escalera es pequeña. Ventilador de poca potencia que no enfría el ambiente. Muy bien ubicado. Desayuno continental bueno. Se puede aparcar en la calle con tarifa ORA. La carta de restauración de la habitación no se corresponde con la finalmente ofertado en restaurante muy bueno

Ottimo ristorante, stanze essenziali. Abbiamo chiesto una camera fronte fiume e c’è ne hanno assegnato una piuttosto bassa al mezzanino (con porte decisamente pericolose per eventuali testate). Comunque abbiamo dormito bene nonostante il caldo torrido e l’inevitabile rumorosità della zona (non di notte).

Fantastisk utsikt!

Fantastisk utsikt från rummet! Enda minuset var att frukosten inte började förrän kl 8.

Le couchage avec le drap de dessous tâcher et une salle de bain à rafraîchir

hôtel situé en centre ville éloigné de la gare Sncf ; chambre donnant sur rue (bruyante dès 7h00); chauffage insuffisant ; bac à douche étroit; mobilier ancien ; maigre choix au petit déjeuner buffet ( tarif de 10 € excessif ); accueil chaleureux.

Hotel accueillant ...chambre propre...bien située

Saumur, stad värd att besöka

Bra läge. Trevlig stad med gemytligt torg. Det fanns ingen hiss! Smala trappor till 2:a o 3:e våningen

Cristal Hotel ligger sentralt til i Saumur i et strøk med flere uterestauranter og hyggelig atmosfære. Greie parkeringsmuligheter.

Hotel calme

Très bien

Très bien placé

Séjour agréable.

Accueil aimable et serviable. Chambre confortable et calme. Hôtel très bien situé dans le centre historique de la ville. La contrepartie est un bâtiment ancien sans ascenseur avec un escalier étroit. La cabine de douche devrait avoir un antidérapant au sol. Excellent petit-déjeuner.