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22 Mar 2025
Saturday
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23 Mar 2025
Sunday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Cristal Hotel Restaurant, you'll be centrally located in Saumur, a 6-minute walk from Château de Saumur and 14 minutes by foot from Wine Cellar Louis de Grenelle. This hotel is 0.7 mi (1.2 km) from Notre-Dame des Ardilliers and 1.4 mi (2.2 km) from Musée des Blindés. Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include desks and desk chairs. null

Hotel policies

No elevators

Professional property host/manager

Pets allowed

Only dogs and cats are allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 4:00 PM
Check-in by: 7:00 PM
Minimum check-in age: 18
Check-out by: 11:00 AM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

You need to know
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Special Instructions
This property doesn't offer after-hours check-in.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards and cash
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately EUR 11 for adults and EUR 11 for children
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

French

Amenities

Most Popular

Free WiFi

Dining services

Concierge

Non-smoking

Accessible facilities

Other

Breakfast available (surcharge)

Multilingual staff

Number of restaurants - 1

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Terrace

Wheelchair-accessible public washroom

Stair-free path to entrance

Hotel reviews

7.8
Very Good118 Verified Reviews
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Cleanliness8.2/10
Service8.4/10
Comfort7.6/10
Condition7.6/10
location9.4/10
Neighborhood9.0/10
Amenities7.0/10
10/10
Exceptional
David, 24 Aug 2022
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This is an excellent choice for seeing Saumur. It is in an old building with a lot of character. My room was large, with wooden beamed ceiling, tall windows that opened, and a limestone fireplace I wish I had in my home. Ensuite had shower and had plenty of space. Bed was comfortable. Staff was friendly and quite helpful. The hotel is part of a very large restaurant with good food and good service. It is in the main shopping and dining area, and within a short walk to the Chateau, which is the major attraction of Saumur. I would like to stay there again.

10/10
Exceptional
Susan, 20 Oct 2021
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Sweet hotel with a good restaurant menu. Friendly obliging staff on the whole comfortable room and good shower in a small bathroom. Nice views across the river and convenient for shops bars and restaurants. Be warned no lift and there are 4 floors with a very narrow staircase!

10/10
Exceptional
Rachel, 07 Jan 2020
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comfortable stay

Easy check in and lovely comfortable room.

6/10
Fair
David, 24 Oct 2018
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Disappopinting and noisy

We were disappointed with this hotel. It overlooks a parking area adjacent to the river which was very noisy later at night. This was compounded by the location of our room which overlooked the adjacent cobbled street where the commercial refuse bins are emptied at 5.00 followed by roadsweepers with flashing beacons and beepers at 5.30. The noise was unbearable and we left before 6.00 am. The restaurant was very good and we enjoyed the food and drink there - but this is not enough to compensate for the overwhelming downside caused by the noise and commotion that we experienced and we would not recommend this hotel

4/10
Poor
Alan, 03 Jul 2018
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Not to be recommended

Single night stop en route to Bordeaux We found the access to the room via two flights of narrow winding stairs ro be particularly difficult with luggage The room was smaller than that indicated on Hotels.com The shower screen was broken

8/10
Excellent
John, 03 Jul 2018
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Convenient and Comfortable Hotel

The location of the hotel is great, in Saumur centre and just a short walk up to the Château. You have to pay for parking immediately outside the hotel, it was 1.80 Eur for 2 hours, which is the maximum stay in the morning (9-12) and the afternoon (2-6.30). There is free parking further up the road if you need to park longer during those times. The room was small, and the bathroom was tiny (you could barely turn around in it), but we had a view of the River Loire, which was nice. There was no air conditioning, only a small fan. The breakfast was 10 Eur, and it was not worth the money. There were many patisseries nearby where you would get a lot more for your money. Overall, we would stay here again simply because of the good location.

10/10
Exceptional
Verified traveler, 05 Jun 2018
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Friendly, helpful staff, great location. Good breakfast.

8/10
Excellent
Jonathan, 16 May 2018
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Very helpful receptionists who carried our heavy bags up to bedrooms. Lovely room.. Arrived too late for dinner but reception found us another place in town.

8/10
Excellent
Jennifer, 04 May 2018
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Easy to find and friendly staff

Excellent location and easy to find. The room was OK although the floor was uneven.

6/10
Fair
Paul, 06 Sep 2017
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Adequate and convenient . Nice central location . Easy parking directly outside. Simple check in and check out.

10/10
Exceptional
Richard, 02 Dec 2016
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Excellent hotel for visiting Saumur

I was driving back from Spain to England and chose the Cristal Hotel as it was centrally located in a town that I had not visited before. It was an excellent choice. Saumur is a very picturesque town with an impressive Chateau and a number of bridges crossing the fast flowing Loire. There was ample public parking (1€ an hour) in front of the hotel. The room was quite large with a four poster bed and tea/coffee making facility. The decor was a little tired but everywhere was clean. The friendly receptionist spoke good English and was very helpful. The best part was the restaurant where I had the most delicious evening meal. The breakfast in the morning was adequate. My only gripe was the wifi which was a little slow and I kept on having to sign in when using it. I would highly recommend the hotel as well visiting the town.

8/10
Excellent
John, 26 Sep 2016
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Although we only stayed the one night and I would happily stay again. The room we were originally booked in for(23) was terrible. Dark and with only a view of roofs inhabited by pigeons and being somewhere in the vicinity of the extractor fan from the kitchens. I was very grateful they were able to find us a room with a lovely view of the Loire River no pigeons or smell and for only 10euros extra. Voila!! everyone's happy.

10/10
Exceptional
Not Provided, 12 Sep 2016
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quaint

lovely hotel

6/10
Fair
Lynn R., 17 Aug 2016
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Convenient if you don't mind noise.

The hotel looked better as time went on. It was, however, the least comfortable of the five hotels we stayed in during this month-long trip to France.

8/10
Excellent
Verified traveler, 30 Sep 2015
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Comfortable and quiet

Had an enjoyable 2 night stay at the Christal Hotel, the room though on the small side was tastefully decorated and had a lovely view over the Loire. Contrary to expectations there was no problem with street noise. The bed was very comfortable with proper feather pillows and 2 extra soft pillows if needed. We were on the 3rd floor which might be a problem for some as it was only reached by a narrow staircase, as were all the rooms. Fair sized shower room with lots of hot water and very clean. Didn't have breakfast there but lunch was good. Very pleasant and helpful staff. One street away from the old town so excellent location. I would stay there again.

8/10
Excellent
Verified traveler, 08 Sep 2015
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Very good hotel. No parking.

10/10
Exceptional
Verified traveler, 20 Aug 2015
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Loire base.

Well placed for all amenities. Excellent restaurant; breakfast particularly good. Book room overlooking the river. No lift, but not too difficult to use stairs with luggage.

8/10
Excellent
Keith, 13 Jun 2015
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Cristal Hotel

A budget priced hotel that delivered what was expected. Right in the centre of the town. Free parking was found about 200 yards away although had we tried moving the cars later we may have got closer. We didn't bother as we didn't need them for the two days we were there. Unloading and loading was done right outside the hotel. Very good meal in the hotel restaurant in the evening.

8/10
Excellent
Mrs J A, 27 May 2015
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Resting spot

Nice stop off point right by the river. Decor a bit tired upstairs, but comfortable room with plenty hot water to recover from the journey. Good meal in the restaurant and very pleasant staff. Plenty parking right outside hotel but no traffic noise during the night.

8/10
Excellent
Brenton, 05 Sep 2014
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nice rooms and good service

The hotel is in a good location as you enter the town and close to free parking along the river. Front desk person was helpful and could speak English. Room was nice with views of the street. Hotel was used as an overnight stop before heading into the Loire Valley. I would recommend for anybody passing through!

10/10
Exceptional
Verified traveler, 19 Oct 2013
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Nice little hotel

A very nice, relatively inexpensive little hotel. Helpful friendly staff and good food. No hotel parking. There were a small number of places directly infront of it that had to be paid for. A much larger free car park was minutes walk away

8/10
Excellent
Verified traveler, 29 Sep 2013
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Nice hotel in the heart of saumur.

Very comfy bed and great shower. Great views of river.

6/10
Fair
Verified traveler, 09 Sep 2013
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Good location in small river city

The hotel is a good value for the money. The room was fine, but the steep dark staircase leading to it was problematic. The stairway should have better lighting. The breakfast was very good. Our room had a view of the nearby medieval clock tower. The hotel is on the river and just a few blocks from the old medieval part of town with many restaurants and small shops.

6/10
Fair
PKW, 07 Aug 2013
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Great location but poor service

Good service at reception and comfortable room.Cannot comment on the food as after deciding to try genuine French food at a logis hotel and being shown to a table with the help of the receptionist we were completely ignored for nearly fifteen minutes. Granted they were pretty busy as Saturday night but we would have been happy with menus and maybe a drink but sitting like lemons is an annoying and embarrassing experience. Another couple left and so we also went elsewhere for our dinner and decided to do the same for breakfast as better value at cafes now. Wake up call also did not happen although not required as the road cleaning machine was deafening at 6am!

10/10
Exceptional
David, 24 Sep 2011
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A friendly base in Saumur

Very friendly family run hotel with informal style and efficient service. Good breakfast. Restaurant has excellent wine list and a busy lunch trade. Evening inclusive menus more standard tourist fare but the setting is nice. Walkable from station across the spectacular bridge and ample parking by river.

10/10
Exceptional
Marc, 08 Nov 2024
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Bon rapport qualité prix

Belle chambre , joli décors à l’ancienne, bcp de charme . Chambres aux étages. Bonne literie . SDB : bien sans plus. Excellent petit déjeuner : produits de qualité. Très bon accueil. Possibilité de dîner : un peu cher mais c’est bon. Je recommande !

6/10
Fair
Claude, 18 Jun 2024
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voyage, chateaux

sejour très bien ,bonne table.

6/10
Fair
Cyrille, 21 Apr 2024
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Décevant Pas très propre

10/10
Exceptional
Gilles, 13 Apr 2024
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Tres bon séjour

De passage à Saumur, tres bon repas et bonne nuit

4/10
Poor
Nicolas, 07 Mar 2024
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Ménage a revoir Aucune isolation phonique Bruits de canalisation la nuit Salle de douche minuscule

8/10
Excellent
Verified traveler, 17 Jul 2023
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Belle surprise car on a été surclassé mais les toilettes ´ étaient pas nettoyer en effet il y a avait du papier toilette et de l urine dans la cuvette des toilettes.

4/10
Poor
Juliette, 02 Oct 2022
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A fuir, une catastrophe

Une chambre charmante d'aspect, mais le ménage laisse réellement à désirer. Pommeau de douche à changer, distributeur de savon qui tombe lors de la douche, de la poussière partout (téléphone de la chambre, tête de lit, tables de chevet....) une catastrophe. Le chauffage n'était pas en fonction. Appel à la réception 2 fois on nous raccroche au nez... Les serviettes rêches et très fines... C'est très bien de demander un supplément quand on vie t avec un chien, mais il faudrait s'assurer de la propriété de la chambre et du bon fonctionnement des équipements.

8/10
Excellent
Winfried, 20 Jun 2022
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Godt plassert, meget bra restaurant

Trang og bratt trappe. Går fint med lite bagasje. Rommet var stor og med god utsikt. Sengene var bra. Ingen klimaanlegg eller kjøleskap som forventet i et 2 stjerne hotel. Men en god vifter som var nødvendig ved 37° utetemperatur. Personalet var vennlig. Det var mulighet for å ha sykler i en garasje. Tilknyttet restaurant var meget bra. Vi likte oss der.

4/10
Poor
FLORENCE, 31 May 2022
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Très déçus, absence de ménage et d'entretien !

Aspirateur non passé à notre arrivée, moquette remplie de tâches, ménage douteux de la salle de bain/sanitaires, 3 mugs le matin au petit-déjeuner avant d'en trouver un "propre", etc.... Dommage, l'hôtel est bien situé et la chambre spacieuse. Le personnel n'est pas désagréable. Mais cela ne suffit pas, nous ne reviendrons pas dans cet hôtel....

10/10
Exceptional
SYLVIE, 05 May 2022
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Agréable et sympathique

Chambre spacieuse au 3ème sans ascenseur, vue Loire. Belle literie. Salle de bain rustique. Restaurant sur place divin. Choix et prestation irréprochable. A refaire.

6/10
Fair
Patricia, 27 Feb 2022
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Pas de parking. Hotel et restaurant séparés il faut ressortir dehors. Bon repas à prix correct. Chambre sobre mais correcte et sans bruit. Bon rapport qualité prix.

2/10
Poor
Verified traveler, 20 Aug 2020
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Mal estado habitación y baño

Habitación anticuada y cuarto de baño muy antiguo

2/10
Poor
Laurence, 14 Aug 2020
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Nuit mémorable

Hôtel Vieillot sanitaires démodés pas très clean, moquettes du couloir pleines de tâches. Environnement hyper. Bruyant et chambre sans clim, en pleine canicule, un désastre. En période de Covid, chambre pas aérée, à revoir.

4/10
Poor
Verified traveler, 28 Jun 2020
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Bof et bruillantbruyant

Notre chambre située au premier étage vue sur Loire avait avant tout vue sur les bars au rez de chaussée et les parkings.. Impossible de s'endormir avant 2h du matin, même fenêtres fermées. Je déconseille pour ma part de réserver en weekend donc. Aucun geste commercial après en avoir fait part au personnel.

6/10
Fair
Verified traveler, 13 Aug 2019
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No dispone de ascensor y la escalera es pequeña. Ventilador de poca potencia que no enfría el ambiente. Muy bien ubicado. Desayuno continental bueno. Se puede aparcar en la calle con tarifa ORA. La carta de restauración de la habitación no se corresponde con la finalmente ofertado en restaurante muy bueno

8/10
Excellent
Verified traveler, 28 Jul 2019
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Ottimo ristorante, stanze essenziali. Abbiamo chiesto una camera fronte fiume e c’è ne hanno assegnato una piuttosto bassa al mezzanino (con porte decisamente pericolose per eventuali testate). Comunque abbiamo dormito bene nonostante il caldo torrido e l’inevitabile rumorosità della zona (non di notte).

8/10
Excellent
Verified traveler, 02 Jun 2019
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Fantastisk utsikt!

Fantastisk utsikt från rummet! Enda minuset var att frukosten inte började förrän kl 8.

6/10
Fair
Verified traveler, 21 Apr 2019
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Le couchage avec le drap de dessous tâcher et une salle de bain à rafraîchir

6/10
Fair
Sylvain, 11 Dec 2018
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hôtel situé en centre ville éloigné de la gare Sncf ; chambre donnant sur rue (bruyante dès 7h00); chauffage insuffisant ; bac à douche étroit; mobilier ancien ; maigre choix au petit déjeuner buffet ( tarif de 10 € excessif ); accueil chaleureux.

8/10
Excellent
Valérie, 29 Oct 2018
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Hotel accueillant ...chambre propre...bien située

8/10
Excellent
Jan, 14 Oct 2018
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Saumur, stad värd att besöka

Bra läge. Trevlig stad med gemytligt torg. Det fanns ingen hiss! Smala trappor till 2:a o 3:e våningen

8/10
Excellent
Trond, 06 Aug 2018
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Cristal Hotel ligger sentralt til i Saumur i et strøk med flere uterestauranter og hyggelig atmosfære. Greie parkeringsmuligheter.

8/10
Excellent
Georges, 14 Apr 2018
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Hotel calme

10/10
Exceptional
Pierre, 20 Jul 2017
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Très bien

Très bien placé

8/10
Excellent
Marie-Françoise, 09 Jun 2017
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Séjour agréable.

Accueil aimable et serviable. Chambre confortable et calme. Hôtel très bien situé dans le centre historique de la ville. La contrepartie est un bâtiment ancien sans ascenseur avec un escalier étroit. La cabine de douche devrait avoir un antidérapant au sol. Excellent petit-déjeuner.

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