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With a stay at Comfort Suites Columbus in Columbus, you'll be within a 15-minute drive of Greater Columbus Convention Center and Easton Town Center. This hotel is 13.6 mi (21.9 km) from Ohio State University and 13.5 mi (21.8 km) from Historic Crew Stadium. Make yourself at home in one of the 65 guestrooms featuring refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
English
Spanish
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Elevator
Gift shops or newsstand
Coffee/tea in common areas
Laundry facilities
Free breakfast
Free newspapers in lobby
24-hour front desk
Business center
Express check-out
Wheelchair accessible path of travel
Wheelchair accessible parking
Braille or raised signage
RV, bus, truck parking
Number of indoor pools - 1
Free self parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible meeting spaces/business center
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Good
Great experience
Room was clean and comfortable, breakfast was hot and plentiful
Staff was polite, hotel is pretty run down. We used a pullout mattress and it was really beat up and worn.
I would not recommend this hotel to anyone after paying almost $300 for two rooms for one night then was charged $600 for a deposit for the rooms! I cancelled my reservations and left the hotel. I normally go to Comfort Suites Grove City because they’re the best and there is never any issues when booking that hotel! I don't need to revise this review because it is honest and I meant every word.
Nice staff, wasn't a fan of the neighborhood it was in.
It was okay, check in time I felt like the front desk was rushing to get us in and I couldn’t understand him sometimes, once we got into our room there was a really weird smell inside, was going to take a shower but there was a weird brown stain in the the tub. Lastly for breakfast food was good but the apple juice and orange juice tasted like it went bad, even the water that they had out for everyone tasted kind of funny. But over all for a one night stay it was okay.
Easy access, clean and friendly staff
Nice and clean. Great breakfast. Kids enjoyed the pool.
Room was dirty and pull-out mattress was wet.
It was good, but it is described as having a separate bedroom so that was very inconvenient.
Only stayed a night. Got in late. Hotel is decent. Room was ok. No bathroom vent, window looked out to a wood fence and a motel. Room was clean and was great it slept 5 just fine. Area was a bit sketch, kinda tucked a way and definitely has some people nodded out at the strip mall next door. Would stay there again. Would hope prices would be better when it wasn’t the start of the school year.
Good--
Good.. So far so good. Area not so much...:(
Pull out bed had no bedding on it or in the room. Had to request it from the front desk, which I have never done before. Room was nice otherwise. It appears to be recently renovated, along with the hallway on that floor.
The property has been remodeled the past few months and is beautiful. The staff actually made me feel uncomfortable. I have a service dog. Registered. He is my assist dog. I do not need a handicap unit so I can see where a person who is ignorant of different medical needs for a service animal. 3 different times I was asked by staff for proof of his service status. When i checked in. Ok no problem. The next day as I returned from taking my dog for a relief walk I was stopped at the front door still entering when the man behind the counter asked what room? What room? Ummm. Not good morning. Not hello. Nada. He yelled at me to stop because I called my room number out and kept walking. He made me stop. He asked for proof of the service credentials. I had to take my dog upstairs then come down to the front desk to show him. Much later another male employee saw me come through the lobby and asked from across the lobby, is that your dog? Yes. Do you have proof of his service? Yeh 3 times. I started taking him outside around a back entrance to stay as far away from the front desk staff as possible. Never felt uncomfortable in a Choice Hotel before. I wont go back to that one ever.
Upset
No housekeeping. Pool shut down early and the birthday girl cried for a hour. Elevators didn’t work entire time she wasn’t told about extra deposit until we got there.
Waited 15 minutes to check in. Elevator was broken and pool was closed. Ice machine was broken. Tables and food area during breakfast was not cleaned.
Good location for OtherWorld and staff was quick to help. Breakfast ran out of food, remote had no batteries when we arrived and there was no bed stuff for the pull-out which had a thin, old mattress that you could feel every spring in. The room was clean, but the staircase to the room was covered in crumbs and the elevator was broken.
We enjoyed the hotel stay. Luckily, we were on the 1st floor because the elavator was open. Rooms were a bit outdsted, but spacious and clean. It was quiet, which was nice. The pool.wqs fun for the kids. The breakfast was okay; the kids enjoyed it a lot. It was an average free continental breakfast. The location, on the other hand, was not pleasant.
What I didn’t like about the property is it was not very clean we couldn’t utilize the couch because it was crumbs and glass and a pair of glasses inside of it. We weren’t able to get extra towels we needed. We were told that they didn’t have any. We were only supplied one roll of toilet paper for the entire weekend. The window in our bedroom was also cracked as if someone threw something at it. The elevator was also down the entire weekend. We arrived on Friday and he said that the elevator had just went out two hours ago and that they have someone coming in no one ever showed. I honestly wouldn’t recommend this if you were looking for comfort and traveling with a family.
Awesome experience… the manager that checked me in Ms. Angel and the 3rd shift gentleman Aray were not only friendly and energetic but very helpful.. both very pleasant people.. I had a very large party with me and everything was smooth..if I’m ever in Columbus again I will make sure that this is where I’ll be staying… only bad thing is that the elevator went down the day I checked in.. that sucked
Good sleep great shower
Pubic hair in bathroom and wasn’t told about deposits that wasn’t allowed to pay cash then will take a week to get back use all the cash we had for the deposit to put on the card, so had to have family assist to get home unreal
Convenient.
Nice hotel, but the elevator was not working and my husband is disabled. He had to use stairs which were very difficult, pretty much stayed in the room. Very clean.
No good
Great Hotel
Our stay was excellent. The room was big and very accommodating to our family. The breakfast was great and offered a large variety of food.
Got get better!
Got stuck on the elevator...elevetor went out and had to walk up and down 3 flights pf steps...room card continued to not work...power went out...asked for ironing board 3 times before receiving.
Disappointed
My room was not cleaned for over 4 days and I had to request it to be. The breakfast provide is the worst I’ve ever experienced and it was often cold or items not available
Old building, breakfast needed more options.
The night staff were rude. We were there a week and they never cleaned our room. I never got any of items asked for as well.
Elizabeth was the front desk worked when we checked in. She was AMAZING! I was worried about the hefty incidental charge, so she asked me a couple of questioned and waived the fee for my son and I. I was very grateful and impressed with her hospitality.
All remodeled inside. Great stay. Will stay again.
It was clean and eveyone was nice
We had a very pleasant stay. Staff was friendly and the hotel was clean. The only thing I would say is they may need to do small updates/renovations (very small things I noticed in my opinion). Other than that I would stay here again!
Friendly hotel
Comfort Suites was a very clean and friendly environment. Front desk staff was awesome, very polite, and helpful. Hot breakfast. Definitely will stay here again!
Pool needed a good scrub and the water was cooler than I prefer but otherwise wonderful stay.
Comfy beds and clean room
The security at night made us feel protected.
Surprisingly lovely.
The receptionists were both so nice! Beds were more comfortable than we expected and it was quiet and clean. Great budget stay without compromising safety and cleanliness. Elizabeth was particularly helpful and friendly! Thank you for a great stay!
Nice hotel for a quick stay in Columbus. Reasonable price. Not far from most stuff.
Great Hotel
Stayed for one night for a concert in the city. It was a nice hotel. Very clean. Front desk people were very nice.
Everything was excellent
Took $200 from me in a suspicion that I smoked in the room. Building under construction. No pool or spa or gym as advertised.
They were going through renovations so I can't hold that against them. Staff was very friendly, breakfast wasn't good. The pool was cold.A lot of road construction too.
The property is under maintenance so everything is either torn apart or broke.
Friendly staff
Pull out bed rusty stained and no pillows or sheets in the room. Shampoo dispenser empty. Breakfast bar time was very short and limited supplies. Pool was unavailable most of the day. Not available next day until after 12 noon after check out..
Property is under construction currently. The price reflected the location and property. However, the room was clean and the staff extremely pleasant
Renovation
The hotel was being renovated while we were there. Breakfast was pretty good and the staff was pretty helpful.
Short staffed. One employee present- gave us wrong room number, didn't set cards to unlock door, and no additional bedding provided for our 5th person in the group. Just small inconveniences that added up. The hotel charges a $200 deposit for a $100 room.... 3 to 5 days for the hold to be released is ridiculous.
I really enjoyed my stay! It was affordable and really nice. It was clean and quiet and I would stay again.
Love room and breakfast 😋
Hotel was ok. Staff were pleasant. Beds weren't too bad. Had issues taking showers, either had way too hot water or no hot water. Pull out sofa was horrible, the mattress was horrible. Slept on the couch itself instead and wasn't able to even get a pillow for it. Breakfast was mediocre. There was mix up with my room which they did their best to accommodate us even though it still wasn't the room I reserved.
The 3rd floor was just renovated. Walls and wall treatments. The room was pretty spacious and in good shape. The pool is a little dated. Can tell it was an outdoor pool origionally before a building was put around it. Heated and a good temperature though.
Decent hotel. Nice staff. However lots of homeless people walking around nearby.
The property is under renovation. We stayed in a beautifully remodeled room. When everything is finished it will be beautiful. The location is convenient, right off the highway, with shops and restaurants nearby.
I got some bug bites that caused swelling on my arm.
This property was really nice! Staff was nice and friendly and our room was clean.. close to shopping and convenients. I highly recommended this location..
Overall the stay was adequate! We some issues with getting enough towels with 5 people staying. The people are friendly and the room was clean.
Safe and quiet place
Booked 1 room for 2 nights. Stayed the first night, left the hotel around 11a.m. Came back around 11 p.m. tried to get into our room cards didn’t work, and someone was in the room. They had bagged all of our belongings up after we left and gave our room away.
The customer service was outstanding. The amenities were very nice, the room was clean and inviting.
Nowhere did it disclose a 200.00 deposit. We had no sheets or blanket for sofa bed.
Pros: comfy king bed and clean sheets spacious Nice tv with good channels Cons: Bathroom smelled like sewage coming from the vent. Also the bathtub wouldn't drained so when i showered I was standing in old water . When first checking in they charged a $300 deposit which wasn’t mentioned on the website. Was told that it will be refunded in 2-3 days. To be determined on how long it will take to get it back. Located in a sketchy secluded area Overall experience I would say is a 2/10
Good hotel for what we needed
Just needed a place to stay the night; Didn’t spend too much time at the hotel besides for sleeping. It was a good hotel for what we were looking for and the bests were very comfortable as well.
The only thing I could say is that it is due for an update as it looks tired. But the service was great. They did post renovations starting soon
Fine for a night
I usually love the Comfort Inn chain, but this is a very old property and it shows. I slept well for a one night stay. Staff was great. Breakfast was average for a hotel. But I wouldn’t stay here for a longer period.
Close to the freeway
Breakfast was terrible Bed had soiled sheets I ordered a king bed got 2 doubles Called the hotel to tell them ee would be coming after midnight also text them letting them know the room was prepaid I was told that after 3 am they would not hold the room dont understand that
The hotel was clean and quiet. Breakfast was not great but fine if you don't want to eat out. Staff was very friendly, for the most part. I was taken aback by the fact in the 6 days we were there we never received room service. Had to ask repeatedly for towels, etc. Took out our own trash to a grossly overflowing dumpster. Asked repeatedly and never got replacement garbage bags. Was told we could not get sheets to change our own bedding. Not a bad place to stay if you are looking for inexpensive, but don't expect any service.
Pool could be cleaner.
It was ok the bed was terrible and there where cobwebs on the ceiling but the pool was nice and the breakfast was ok
Everything was excellent!
This hotel is fine if you are looking for a moderately-priced, low-amenity room. I was traveling on business and needed a place to stay overnight ... check in a 6pm, check out at 6am. Room was clean, bed was comfortable, reasonable value for the money.
Bed comfortable. Clean and remodeled. Exercise room was bad treadmill broken. No water dispensers anywhere. Breakfast was good but did not refill fruit or yogurt at all
The price needs to reflect the quality of this place. The breakfast has minimal choices.
When we first arrived , there was a roach in our friends room, then the next day we get up at 10 am leave until 5 pm and when we get back they accuse us of smoking weed all day when we want even there they was very rude and made us leave for accusing us of smelling like weed! Hey front desk lady was very rude and kept laughing about how we was getting kicked out of a hotel for something that we did not do with 4 kids, and 3 hours home from home! Thank god we found a nicer hotel with better management skills ! Worst experience I have ever had in my life !!!
The breakfast is basic and needs improvement. The surrounding areas also needs improvement.
The house keepers didn't put everything in the room but front desk made sure out stay was good staff was very helpful
I do not like the deposit fee of $200 and will like it back on my acc as soon as possible
Great hotel. Rooms are clean. Great breakfast
Don"t know what people that gave poor reviews were expecting. It is not a resort. Everything we observed was clean and well kept. It was quiet and comfortable at a reasonable price.
All employees were very nice and helpful!
Ok for a cheap stay
The first room we got the air conditioning wouldn’t turn on at all and the buttons were broke. Switched to a different room. Pillows could be a little big buffer , felt like you were sleeping on throw pillows. Breakfast could use an upgrade. The eggs were dry and stuck to the pan, not much of a selection. Check out was at 11 and at 9:30 housekeeping was knocking on our door to see if we had left. Staff was friendly but overall the hotel needs more work.
Nice hotel would stay there again
I saw the reviews and was hesitating about staying, what i found was totaly different. The hotel and my room was very clean.
Staff was very friendly. Needs some repairs done. Rooms didn’t match neighborhood. It was a pleasant surprise.
It was dirty Elevator quit working pool was gross Hair in bathroom all over
We stopped overnight on our way back home, Melissa the night clerk was fantastic. Room was clean, overall our stay was good.
Location near freeway. Quiet halls at night!
Friendly check in. Clean room. Nice pool all to ourselves. The kids loved the breakfast. Lots of choices.
i did not like the shabbyness of the room. needed upgraded mold and rust in spots. basically very clean. breakfast was the worst. pool area ok. mall was around area but has closed down so nothing to do and lots of closed buildings in area. tub needed grippers very slick and dangerous to get in and out of
Won’t stay here again
The bathroom door lock wasn’t operable, the door lock on the upper part was missing, the air conditioner needed cleaned. Overall experience was disappointing. The exterior of the building with the pictures were misleading.
I saw a lot of rust in one room. Requested to be moved to a different room that had less rust showing. At first, i thought it might have been something else. There is much remodeling and updating that needs to be done.
Checked into room with A/C unit missing control panel labeling. Was given another room with new A/C unit running, but room was hot and humid. Was told the room would cool down. We unpacked and prepared for the night, but room never cooled down, even with A/C set to 61 Degrees. TV remote had dead batteries and breakfast bar was out of several items with no one around to replenish. I asked for a partial refund (because of the lack of room air conditioning) and was told the manager would call me. I did not get that call.
The hotel was dirty and in very poor condition. We ultimately had to leave when we found bugs crawling in the bed.
Not the best.
Hotel is in desperate need of repairs. Room was ok, can tell the room has been well used. The beds were clean and pretty comfortable, although the pillows were small squares and work but not very comfortable. Very noisy from the apartments directly behind. The area around the hotel seems a bit shady.
It was not clean
Very poor