magnifying-glass.svgclose.svg
calender.png
06 Apr 2025
Sunday
calender.png
07 Apr 2025
Monday
people.png
2 Adults - 0 Child
1 room
Loading...
Loading...
Loading...

Loading ... Please wait whilst we find you the best room offers.

Loading...
Loading...
Loading...

Hotel Description

With a stay at Citizen Hotel in Makati (Makati Downtown), you'll be steps from Makati Museum and a 3-minute drive from Circuit Makati. This hotel is 1.2 mi (1.9 km) from Ayala Center and 1.6 mi (2.5 km) from Glorietta Mall. Make yourself at home in one of the 32 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Cash deposit required

Noise-free rooms not guaranteed

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

You need to know
  • Only registered guests are allowed in the guestrooms.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and a smoke detector
Minimal age
18
Optional fees
  • Early check-in fee: PHP 500 (subject to availability)
  • Late check-out fee: PHP 1000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Filipino

English

Amenities

Most Popular

Concierge

Non-smoking

Other

Elevator

Concierge services

Safe-deposit box at front desk

24-hour front desk

Number of restaurants - 1

Number of bars/lounges - 1

Hotel reviews

7.4
Good25 Verified Reviews
warning-sign.svg
Cleanliness8.4/10
Service8.6/10
Comfort7.2/10
Condition7.6/10
Neighborhood7.2/10
Amenities7.4/10
8/10
Excellent
Jorge, 04 Jul 2024
hotel-logo-v2.pngTraveller

Lufet

Awesome

6/10
Fair
Rosalie, 25 Jan 2024
expedia-logo-v2.pngTraveller

The thi.ng I like about this property is so quite They don't have a microwave or electric kettle . They don't have even a complimentary coffee or tea

6/10
Fair
Verified traveler, 02 Mar 2020
expedia-logo-v2.pngTraveller

I like coz its spacious anyway. But there's no table in the room. No telephone. I dont like the front area.

6/10
Fair
David, 27 Feb 2020
hotel-logo-v2.pngTraveller

For the price it’s ok

The street side of the hotel is noisy so ask for a room at the back, clean efficient

2/10
Poor
Verified traveler, 10 Feb 2020
expedia-logo-v2.pngTraveller

The biggest concern is that my room was infested with bed bugs. I didn’t realize it at first because all I saw were ants in the bed and all over the room. I believed I was being bitten by the ants, but on observation, I see that the bites fit the pattern for bed bugs. I do not recommend staying here for this reason alone. I suspect the ants where there to dine on the bedbugs However, there are other oddities with this room. There is no desk; no table, and no chair in the room. I’ve never stayed in a hotel anywhere in the world that was missing these very basic amenities Additionally, the hotel advertised that the room contained a safe. It did not.

6/10
Fair
Jasmin, 31 Dec 2019
hotel-logo-v2.pngTraveller

Noisy room. Need an earplug to be able to sleep. I got a room with out a window on the first day. I. Ask for change of room, got it the following day. They dont automatically clean the rooms not unless the guest hang the

10/10
Exceptional
Verified traveler, 30 Dec 2019
expedia-logo-v2.pngTraveller

Everything was perfect, except the check in time for international travelers, i would suggest having room ready for people that travel 20+ hours ,so they don't have to wait hours to check in... your staff is the best i ever encountered...i give all the staff a10 for for there professionalism with everything from a to z...... how ever i was disappointed that a tip i was offering was refused. ..i will stay at this hotel again, but only if i am able to tip the staff. ...the staff made my trip to the Philippines and the citizen hotel the best experience ever. .

10/10
Exceptional
Verified traveler, 25 Dec 2019
expedia-logo-v2.pngTraveller

Friendly staff, the hotel was always kept clean when I needed house keeping for new towels. I was comfortable there for what I paid for

10/10
Exceptional
Scott, 23 Nov 2019
expedia-logo-v2.pngTraveller

They are renovating this hotel. The room was in excellent condition. The staff was super friendly and very helpful. The restobar attached had a very pleasing atmosphere as well. The staff in the restobar was just as pleasant as the hotel staff. I enjoyed my stay here immensely.

2/10
Poor
Verified traveler, 01 Nov 2019
hotel-logo-v2.pngTraveller

Worst stay ever! Ruined our family staycation!!

This hotel facilities ruined our family staycation! Upon viewing some of the reviews, i blv that the hotel was good because of its good rate. Before checking in, I called the hotel to reserve us a parking as we are bringing our vehicle with us. According to the receptionist, they have alotted parking at the basemate, surprisingly when we arrived around 10pm bec of the heavy traffic from the airport we took about 2 hrs going there! Well, to continue my story, upon arriving, they saw us that our vehicle is a van and told me that they hve no parking for such huge vehicle, they ask me if i can wait until the 3 other cars parked infront were home then we can park. So since the management didnot given me my refund. We choose to stay. I keep on asking them if the parking was available and yes? Fortunately, it became available by 145am the next day. My husbnad choose to stay at the vehicle bec the place looks not safe at all. That was 145am, but before that, i noticed that the ac is leaking, and its very dangerous for a pregnant like me if i got slip on the floor, so i ask if they can fix it. They arrives and maintenance advises to transfer into another room. After an hr of our transfer to another room, i noticed that the ac is bot properly functioning and my son was asking why is so hot! Dammmned!!!! I am very frustrated! Imagine! At 3 am we dont have good sleep bec of their poor! Very poor facilities!! Plus point here are only the staffs. Nothing more nothing less!Think b4 u book

8/10
Excellent
Curves, 21 Oct 2019
expedia-logo-v2.pngTraveller

The interiors were pleasing and well executed, light fixtures looked amazing, and I’m obsessed with the murals. However, the room didn’t have an actual window other than the one facing a tiny courtyard. A few mirrors would have been helpful. Furniture in common spaces were design-y, trendy and cool however the furniture in the room was a bit lacking. A desk or a coffee table and a chair should do it given the size of the room. Loved that there is a bidet, steady internet connection, and Netflix and Youtube on the tv. Staff was great and helpful.

8/10
Excellent
Verified traveler, 10 Sep 2019
expedia-logo-v2.pngTraveller

New and the price is just right. Thanks

2/10
Poor
Verified traveler, 25 Aug 2019
hotel-logo-v2.pngTraveller

Terrible hotel and very poor conditions. Terrible service as well. Will never stay in this hotel again!

8/10
Excellent
She, 19 Aug 2019
expedia-logo-v2.pngTraveller

It's clean but the aircon was under your bed and kinda hot. The bed was not okay.

10/10
Exceptional
Verified traveler, 10 Aug 2019
expedia-logo-v2.pngTraveller

Staffs are very friendly and easy to approach! Thumbs up!

8/10
Excellent
Paul Jake, 02 Aug 2019
hotel-logo-v2.pngTraveller

The aircon was noisy

10/10
Exceptional
dangie, 27 Jul 2019
hotel-logo-v2.pngTraveller

new hotel friendly staff and clean

The hotel staff were wonderful, especially the manager who made me feel welcomed and taken care of. Stayed there for a night while in town to watch the lany concert. Hotel is very new and Staff is very friendly and they would try their best to help you. Rooms are very clean and definitely very comfortable.The design is very modern in style,I would highly recommend this Hotel.

10/10
Exceptional
Annie Lyn, 13 Jul 2019
hotel-logo-v2.pngTraveller

❤️ Going back again.

Great place! Brandnew rooms😊

8/10
Excellent
Verified traveler, 24 Oct 2019
expedia-logo-v2.pngTraveller

価格も安く建物も部屋も綺麗でWIFIもしっかり繋がりました。難点は冷蔵庫が無い事と部屋によるのかもしれませんが滞在した部屋には窓もありませんでした。立地はブルゴスストリートの北端から徒歩3分くらいのところにありコンビニや飲食店のあるエリアへ行くためには毎回それなりに歩く事となりますが危険を感じる事は無かったです。コスパ重視の方にはオススメです。

This page has been refreshed for the best prices.
promotion

You could be seeing lower prices

Register or Login and save with our member prices

CRYPTO-FRIENDLY BOOKINGS

Your money’s good here.

Pay with CREDIT CARD
Pay with Binance Pay
Pay with Crypto.com Pay
Pay with Wechat Pay
Pay with AVA
Pay with BTC (Lightning)
Pay with ETH
Pay with USDT
Pay with BNB

We pride ourselves on being the leading crypto-native travel platform. Pay for your travel anywhere in the world seamlessly using 100+ cryptocurrencies or traditional payments.