- buy presentsTravel
Gift Cards 
Rewards!AVA Smart
Program
- USD
Beta Service Apartment8.0Excellent
41 Guest reviews
8.0Excellent41 Verified ReviewsRead all reviewsCleanliness7.6/10Service8.2/10Comfort7.8/10Condition7.2/10Neighborhood9.0/10Amenities7.8/10
Excellent
41 Guest reviews
Financial Park, Level 3, Labuan, Malaysia. See map
Share
Free WiFi
Parking available
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Hotel Description
A stay at Beta Service Apartment places you in the heart of Labuan, steps from Financial Park and 6 minutes by foot from Labuan Museum. This aparthotel is 0.6 mi (0.9 km) from Labuan International Sea Sport Complex and 0.8 mi (1.3 km) from An'Nur Jamek Mosque. Make yourself at home in one of the 86 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a business center, express check-in, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Hotel policies
Cash deposit required
Professional property host/manager
Guests must provide health documentation
Guests must provide a negative COVID-19 test result
Guests must provide proof of COVID-19 vaccination
Negative COVID-19 test result must be of specific type(s): Antigen
Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
Minimum age for negative COVID-19 test result requirement: 12
Minimum age for proof of COVID-19 vaccination requirement: 12
COVID-19 vaccine must have been received a minimum number of days before check-in: 14
Property does not offer onsite COVID-19 testing
Pets not allowed
Cleaning and safety practices
- Property uses a professional cleaning service
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: MYR 200.0 per stay
We have included all charges provided to us by the property.
You need to know
- The property is professionally cleaned.
- At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination.
- The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher and window guards
- This property is professionally cleaned
Minimal age
Optional fees
- Self parking fee: MYR 1 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Malay
English
Amenities
Most Popular
Free WiFi
Parking available
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Other
Hair salon
Concierge services
Laundry facilities
Safe-deposit box at front desk
24-hour front desk
Business center
Meeting rooms
Express check-in
Designated smoking areas
Number of outdoor pools - 1
Self parking (surcharge)
Computer station
Banquet hall
Hotel reviews
TravellerTravellerGood view
TravellerIt was quite a nice and cozy place and spacious. The view was fantastic facing the sea and quite comfortable eventhough the property is a bit old.
TravellerIt's comfortable to come with family.
TravellerMy review for Beta Apartment
So - so. They have to improve the clean-service, my sofa smells so bad!
TravellerAll of the properties are well except for the iron
TravellerLocation was excellent close to the shops and restaurants. Rooms was fine but when we enter we smell Durians where my wife did not like to eat durian or the smell of durian. Bath towels look very very old and smelly. Rooms AC works very well and it was cold. Others were ok.
TravellerGreat stay
Great view and the rooms are awesome.
TravellerA one-stop paradise in Labuan
It was amazing with spacious room & spectacular view from above. It was comfortable as there is shopping mall within the building including duty-free shops so we don't have to shop elsewhere.
TravellerNeed renovation, the property is old, dirty, event all the furniture old
TravellerThe room was beautiful, spacious and clean. Wonderful place to stay.
Travellerthe property is good
TravellerGreat but could be improved.
The apartment room is great, the design is very modern, although the air conditioners in the bedrooms could have been strategically placed (for more comfort, the air-conds could have been placed facing the beds). The facility such as the swimming pool was nice, although the service counter could have been more informative about their facilities such as the opening and closing time, cards needed to get into the facilities, etc, especially during check-ins. There should be a signage stating the opening and closing time of the facilities. During cleaning of the pool, there should be a sign stating so outside in which the service counter should also be aware of this so they could also help inform the guests. The overall hospitality was not so bad, although it could be improved.
TravellerSofa need changing...smelly but ovrall service ok.need proper cleaning
TravellerBest Place to stay
The best place to stay. We really love it. Next time we will come back again. Thank you beta!
Travellerlack of maintenance for drainage
Got water ponding inside bathroom, inform to reception to do repair after 20 minutes
TravellerNice view
I always choosed Beta Apartment when visiting Labuan because its better then room only. It remind me of my own apartment.
Travellerstrategic location
easy to find food..in the middle of town...banyak kedai chocolate...
TravellerBad service and lousy apartment
No currenct electric and The air con not cool .....almost 3days.....till the night the aircon start not cool and 2days no electric....my kids and my family can’t sleep well for 2days.....the facilities very old and the cupboard got bad smell.....the floor also tidy...we use slipper in the dinning room........the water heater for shower....sometimes not hot....and the hotel no respond anything and any feedback to us when no electric coming for that 2days....no next time for me........
TravellerOld hotel
Hotel is too old and no maintain at all, room dirty like few year no ppl stay.
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
The furniture quite old and weird smell