Author Boutique Hotel

9.0

Wonderful

187 Guest reviews

9.0

Wonderful

187 Verified Reviews

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Cleanliness9.2/10

Service9.0/10

Comfort8.6/10

Condition8.6/10

location9.2/10

Neighborhood9.4/10

Quality8.0/10

Value9.6/10

Amenities9.2/10

Wonderful

A very nice hotel. Great location. Great customer service. Ladies working at the reception super helpful. Room is on a smaller side, but very quiet and clean.

nice boutique hotel

Was great.

Location. Very friendly atmosphere. Lots of dinning and entertainment nearby

Author suite was incredible!! Great staff and superb location! I’ll definitely go back

The best features of the hotel are its very helpful and attentive staff and restaurant, which serves great quality food, inclufing champagne and oysters for breakfast. The room was clean and comfortable, although lack of attention to detail was apparent - some lights weren't working, tea station was only half-filled and bathroom taps had some fixtures missing. Overall, given the location and experience, would stay there again but would not give it 5 stars it claims.

Cleanliness, excellent and friendly staff. Excellent location, right in the center of St. Petersburg

Very nice hotel next to Nevsky prospect. Quiet, clean and friendly. Excellent breakfast.

NOT 5 Star Just a 2 star !

Well its definetly not a 5 star . The service was not great ! The people working there are not trained up to 5 star standards . No hello nothing . On 15th Morning when we came for breakfast the guy who was stationed there and the girl were making fun of my parents who entered the breakfast hall . I am not sure why I did ask him what was so funny , he said my dad ordered tea in the morning thats what he was telling the girl , then why were you giglling so much ? I was observing them as soon as we entered the guy was making fun of my parents. NOT 5 STAR at all ! Pathetic ! The lift is so small and narrow ! there are no steps , the room stay was so not good .

Nice hotel in city center

Nice medium size hotel in city center close to Nevskiy and transportation. Very good brekfast, nice and polite staff

Good central location

Just of Nevsky Prospect this is a well sited homeland good to access thee=sights of St Petersburg. Comfortable room in a quiet hotel we enjoyed our stay.

This is not a 5 star!!!!

No hot water, 3 star hotel with a continental breakfast. Took 2 days to get hot water.

Very good , will stay again, good breakfast but needs change. Very convenient location

Everything was PERFECT. The room was beautiful amd modern. The staff was very accommodating. We got treats and the weather forecast in our room every day, as well as sparkling wine upon arrival. The location was walking distance (20-30 mins) to points of interest.

Fine Hotel

We spent four nights in this excellent small hotel. Rooms were quite nice. Staff was helpful with good English language skills. Very happy with the experience.

Small welcoming hotel, close to the action

Stayed at this hotel several times before - convenient for business and restaurants. Not a big chain but good quality - fact I've re-used it several times says it all.

Convenient for Nevsky and perfectly adequate

I've stayed at several hotels in St Petersburg and was trying this as an alternative. Check-in was efficient and room was very nice. Breakfast was adequate. There was only one small antiquated lift (I was in third floor) which broke down on one occasion (in two nights). Also, it's party season and it was quite noisy with bands playing and general part noise until after party break up. Good value for money compared with some nearby hotels.

Central hotel

The location was ideal close to all attractions You could walk or get the sightseeing bus 900 roubles for two days -great value We went thinking it would be expensive but were pleasantly surprised how reasonable drinks and food was

Nice hotel in good location

Golden Garden Boutique is a small but nice hotel, being located in Nevsky area. So, it is very convenient to find shopping malls, food and public transportation. The staff members have good service mind and provide prompt services to our requests.

Excellent location, friendly staff, comfort room

The hotel is in the center of St. Petersburg, the room was clean, quite and comfortable. Breakfast was very good and the staff very friendly. Great value for the money.

The majority of the hotel staff was very friendly and spoke fluent English. Unfortunately, I arrived at 7am after an all night flight and understandably my room wasn't ready. However, after returning at 2:15 it still wasn't ready, although check-in was at 2. They said several times "just 10 or 15 minutes, not a big problem." While it was in large part frustrating to me only because I was so exhausted, I thought it was a bit unprofessional. When I did check into the room, I could hear someone walking in hard soled shoes (4th floor) above me to the extent that it made sleep impossible. I called and asked for a new room, which they were able to provide. They were kind about this and responsive, which I appreciated. All in all, it's a very pretty hotel, though a bit noisy in general.

Artem was awesome! Nothing was too much trouble.

We arrived around 6pm and the room was not ready. Artem sent us to the restaurant where he comp'd our entire meal (which was DELISH). Our suite was huge with 1.5 bathrooms and a whirlpool tub. The bed was comfortable and the AC was cold! Very convenient location. Great restaurants within walking distance. Very, very pleased!!!!

very reasonable

the hotel is fancy and downtown location is convenient. Probably the best thing about this hotel is breakfast.

Great location, helpful staff & nice room ~

Located in a great section of the city, with easy access to all sightseeing locations via walking, bus or subway. Front desk staff were all very helpful, lovely young women who were able to communicate with us in English (which was very much appreciated as English was not always spoken at nearby stores and restaurants and our knowledge of the Russian language is severely limited). Breakfast was included and it was an extensive buffet that consisted of hot and cold items, plus made to order items such as omlettes...they also had champagne available each morning (something we probably should have taken advantage of :-)! The room was small, but sufficient (even with a roll-away bed during our last 3 nights at the hotel, when our 20 year old son joined us as he had finished his summer study abroad program). The young women at the front desk were all very sweet and helpful...all were quite lovely and attentive. They were particularly helpful in assisting us when we realized we left our credit card at an area restaurant and they called the restaurant to track it down (they even gave us a note written in Russian to give to the restaurant manager....as when we initially went back looking for the card, the person we spoke with did not understand our English very well and he indicated he had given us our card back, etc.). The credit card was safe and there were no additional, fradulant charges made to our card. We were appreciative of the front desk staff for their assistance!

U.S. Married couple - vacation

The hotel is great. Nice, clean, great location. The breakfast was OK, but better the earlier you get there. Items on the buffet aren't replenished readily, but will be if asked for. They do have an menu to order other breakfast items that aren't out on the buffet. There were a couple of nights when we were concerned about noise from wedding receptions, but it all stopped at 23:00 or 23:30. Even when playing, it wasn't too bad. We were on the third floor, in the back - not street side. That may have made a difference. The "air conditioning" is more a whole building system with no controls in the room. It wasn't too much of a problem, though. At least not during the time of year we were visiting (May - but a warm May for St. Petersburg.)

Amazing location for tourists but rooms are in need of sprucing up. It feels very worn. Front desk staff should be required to shower before coming to work because it is very unpleasant to look at their greasy hair with dandruff while they are looking down at the computer.

A GREAT place to stay at

All in all the experience at the hotel was GREAT. Quiet, clean, great food, good service. I am very happy to recomend it

Hotel was splendid. Service good and polite.Breakfast tasting.Room was wonderful.Location is also good, you can walk everywhere in historical centre.Metrostation is near (Vladimirskaja) and excellent for tourists from Finland, because Finnish Railwaystation and Allegro train are easy to catch with Metro (Red Line). Extraordinary fine hotel to enjoy St.Peterburg Holiday.

Stay away

Very unfriendly - in fact intimidating staff - although not actually dirty slightly worn out room & corridors - all communal areas smell of smoke - unpredictable - unadjustable heating systems & no or limited hot water - poor quality food for breakfast - poor quality and expensive dinner menu - really, really poor service from breakfast and dinner staff. Breakfast room appears to be daily marshaling point for local pimps, prostitutes and clients. Thoroughly horrible experience - stay somewhere else

royal garden

i oder luxor sweet, but they give some old room, i start go out sameaway hotel, them they change room, but old dirty

Brilliant hotel! Good price, would definitely recommend.

I booked this hotel for a 4 night stay in November 2010. Was really impressed with customer service before arrival- all emails replied to within 24 hours and in good English. The hotel arranged a car to meet me at the airport. (Would definitely recommend this as taxis are a complete rip off, and a complicated journey by public transport!) We were offered champagne on arrival, had a lovely room and the staff were really helpful and attentive. And they spoke good English. (this was a bit of a rarity in St P) Hotel staff very keen to help in any way. Let us use the business centre to use their computer. Also had a good range of foods for breakfast. We were located just off Nevskiy Prospekt, so close to all shops and not far to walk to centre of city. Lots of reasonably priced places to eat nearby- a wide variety of restaurants and cafes. Close to 2 metro stations and lots of decent shops. I really couldn't fault this hotel in any way, and would thoroughly recommend it.

Highly recommended

This is a comfortable, classy, quiet hotel in a good location. The staff are friendly and speak good English. The included breakfast was first class, and a bedside chocolate in the evening was a nice touch.

A great choice in St. Petersburg

The hotel was delightful - very pleasant, quiet rooms and extremely helpful staff. Breakfast was extremely good and hotel located close to metro but also walkable to the center.

Golden Garden, St.Petersburg - very decent

the room where I stayed needed obviously some minor repair and also some members of the personnel could be still more friendly and better trained :) But in general the hotel makes quite positive impression - it is comfortable, the interior is artistic and fashionable, the location is very convenient - close to the historical centre, shops, restaurants, etc. The price was quite reasonable for July and, finally, the breakfast was just excellent.

Nice, but not impressed

The hotel's location is quite good, rooms were nice as well. The quality was set in accordance with price.

great hotel and great location great price staff very helpful

nice hotel

Good Hotel for the price and location

Really nice hotel. Champagne on check-in, always willing to help. Great breakfast, room was nice if not a touch warm. Great location, near everywhere. Recommend using the hotel car; they organised our transfers to/from airport and a few excursions which were well priced, plus its really hard (and unreliable) getting a cab.

Breakfast is served in Dostoyevski

Breakfast is served in Dostoyevski Restaurant. The quality and the service beyond comparison. Excellent!!!

Great location - clean and nice - but not 5 stars

Great location, right off Nevsky Prospekt. The hotel was clean and nice, but compared to European standards, definitely not five stars.

Best Location

Nice hotel with best location. 5 minutes walk from Nevsky prospect.

Breakfast delight

I was in a deluxe room. The staff spoke English. The place was well located ...a couple of minutes walk from the main train station and the metro. Loved it and will definitely stay there again.

Well priced hotel in good location

Friendly staff, nice breakfast, good location, reasonable hotel comforts.....I'd recommend this hotel

beautiful hotel

fine breakfast, perfect service, friendly staff, not best location

decent location fantastic breakfast buffet included

The hotel staff were pleasant and attentive, the included breakfast was truly fantastic, and they made a perfect cappuccino. The first room we got had strange window that were at the top of the wall but we moved to the back and the room was very comfortable. The only down side was it was a bit of a walk to the main tourist area (church of the running blood, etc.), maybe 15 or 20 minutes--or a quick cab ride.

Close to the best of Moscou

Nice hotel with comfortable rooms, may be as their are recently opened they have to take better care of the rooms ant its ameneties.

mooie kamer met goede airco. Goed restaurant. Uistekende service aan de receptie. Jammer dat de hotelbar dicht was

Utmärkt boende till rätt pris

Mycket trevligt hotell i bra läge. President sviten var toppen. Rent och fräscht. Bra frukost. Tyst rum trots att det ligger vid trafikerad gata. Hotellet tar Amex.

Fantastiskt hotell som känns gömt innanför storstaden. Minus för sängen, min man är 1,95 men hans fötter låg 2 dm utanför. Annars sköna sängar!

Centralt och bra hotel och väldigt lugnt när hotellet inte låg mot någon gata

Trevligt och lugnt hotell med bra och serviceinriktad personal.

Хороший отель

Проживали в этом отеле сутки в декабре 2020, всё понравилось. В самом центре - до метро близко, в пешей доступности несколько неплохих магазинов. При заселении в подарок оставили в номере вкусный десерт, который мы сразу съели с чаем перед прогулкой. Отдельно выделю завтрак - шведский стол, блюд не так много, но все очень вкусно (видимо за счёт хорошего ресторана, в котором он проходит). Из мелочей, которые стоило бы улучшить - у нас в номере периодически были проблемы с освещением зеркала в ванной (мигало), но об этом мы сообщили только при выезде, поэтому про оперативность устранения не скажу. В номере несколько деталей требуют ‘косметики’- потертости на стене, небольшая вмятина у входа. И матрац своеобразный - на любителя. В целом все понравилось, рекомендую. Мелкие недочеты не испортили впечатление.

Мы ещё встретимся!

Останавливались 2-й раз, всё как всегда замечательно, с удовольствием приедем ещё!

Пиковый король

Отель в тихом Центре, очень удобно расположен, большой удобный номер.Спасибо за высокий профессионализм сотрудников, обязательно в следующий приезд в Питер остановлюсь в вашем отеле в номере «Пиковый король»

Интересный отель

В целом отель хороший, красивый. Но напрягло отсутствие в 206 номере окон на улицу. Окна были в холл. Поэтому было не проветрить и не освежить воздух. Но это сугубо мое мнение что это некомфортно. А так все отлично.

Découverte de Saint Petersbourg

Très bel hôtel et très bonne situation géographique

In ottima posizione, personale della reception cortese e disponibile, buonissimo e variegato buffet colazione. Hotel non all'altezza delle 5 stelle in quanto a struttura ma comunque gradevole

コストパフォーマンスのよいホテル

立地はネフスキー通りに近いので便利です。 ホテルは清潔で、朝食も美味しいです。スタッフもフレンドリーで好感がもてました。

Besonders das Frühstücksbufett war hervorragend. Die netten Damen an der Rezeption waren sehr hilfsbereit und freundlich.

Спасибо огромное за прекрасный отдых для моих родителей

Second stay in junior suite

Great hotel with good cost-quality ratio and excellent breakfast. Only negatives 1) Some junior suites are situated right above hotel lobby with poor noise isolation, so you hear pretty much everyone coming, going and laughing in the middle of the night. 2) In our 200€/night Junior Suite were two mosquitoes which we had to hunt down in the middle of the night in order to get some sleep.

Alles perfekt, wunderbar. Jederzeit wieder, Empfehlung ohne jede Einschränkung

Ein super schönes Hotel und ein freundlicher und ausgezeichneter Service.

Gerne wieder

Wunderbar fantastisch

Charmigt!

Litet och charmigt hotel, mycket hjälpsam personal. Lite udda hotell då det är inbyggt i en liten galleria. Mycket lugnt och tyst, men något mörkt i och med inbyggnaden. Bra frukost, inte enormt utbud men fullt tillräckligt och hög klass!

4 Star "Euro-remont"

Sovjetisk renovering med touch av 1800-talsdekor i lobbyn, IKEA-liknande byråer i rummen och 1990-talskontor i frukostsalen. Dock trevlig personal, bra läge och OK frukost.

Fantastisk frukost. Mycket trevlig och hjälpsam personal. Riktigt bra läge och mycket bra service.

Bel hôtel. Excellent acceuil, personnel très réactif.

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Fin Hotel

Mycket fin hotel, väldigt tyst trots läge i centrum. Bra service och frukost. Bokade även transfer med de och det fungerade perfekt.

спокойствие и комфорт в период нашего пребывания.

Останавливаемся с женой в этом отеле не первый раз. Привлекает расположение, доброжелательное отношение персонала, комфорт за свои деньги. Атмосфера камерная и спокойная. Пожелание улучшить качество ТВ (номер 308), но нас это не напрягало, т.к. вечера проводили в других местах.

Hôtel qui demande à être rafraichi. Pas d'activité. Bien situé.

2 adults in junior suite for 2 nights. I give the hotel 7.5/10. Good: Complementary welcome drink, quick passport registration and complementary cake/chocolate. Good location, peaceful hotel with nice decor. Breakfast was good quality. Bad: No good view from room windows (only ceiling), despite that I specifically requested suite with nice view. At 5 am radiators in our room made a very loud "drilling noise" which was quite scary in the middle of the night. Adjusting the radiator heat temporarily fixed this. We reported this to reception after our 1st night, but still on our 2nd night it had not been fixed, as it happened again!

Nice location, nice staff, good hotel

We stayed at Junior Suite with 3 people(2 adult, 1 teenager). Room was nice and big, condition also good. But the room that we stated, there is no elevator, so bellboy (or ourselves) should hold to luggage to the room. Almost every travel point are 30mins walk way. Across the hotel, there is a supermarket, so you can buy some snack and food. Breakfast area is small but everything you need is there.

Удобно, но неоправданно дорого

Отличное месторасположение, прекрасная кухня, отличные завтраки, неплохие номера в части жилой комнаты. Ванная комната требует ремонта: есть запах, плитку необходимо освежить, особенно швы отчистить. Цены высокие, но в номере нет ни чайника, ни кофеварки. В 23.30 уборщица начинает пылесосить коридор. В целом хороший отель, но досадные мелочи при высокой стоимости смазывают картину

Combina com a cidade, muito bom!

Hotel boutique em um imóvel antigo de Saint Petesburgo, com ótima localização. Muito bem cuidado, limpo e com um atendimento ao turista espetacular. Ressalto que fui no período da copa do mundo.