Atlantis, The Palm
9.4

Exceptional

1225 Guest reviews

Crescent Road, Dubai, United Arab Emirates. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
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Hotel Description

With a stay at Atlantis, The Palm in Dubai (Palm Jumeirah), you'll be a 1-minute drive from Aquaventure and 7 minutes from Nakheel Mall. This beach hotel is 2.8 mi (4.6 km) from The Pointe and 4.3 mi (6.9 km) from The View at The Palm. Make yourself at home in one of the 1539 guestrooms featuring iPod docking stations and minibars. Rooms have private furnished balconies or patios. 60-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Hotel policies

EarthCheck

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets not allowed

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 21
Check-out by: 11:00 AM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available
  • Cashless transactions are available

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: AED 1350
  • New Year's Eve (December 31) Gala Dinner per child: AED 625 (from 4 to 13 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 13 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests should notify the property in advance of their flight details. Aquaventure water park may not be open daily. Guests should contact the property directly for hours of operation. All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property. Guests booked in an Imperial Club room must contact this property at least 48 hours in advance to schedule airport transportation.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
21
Optional fees
  • Fee for buffet breakfast: approximately AED 170 per person
  • Airport shuttle fee: AED 900 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: AED 797.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

German

Arabic

Russian

Portuguese

Japanese

Filipino

English

Chinese (Mandarin)

Italian

Indonesian

French

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Beach services

Smoking areas

Childcare

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Hair salon

ATM/banking

Concierge services

Gift shops or newsstand

Shopping on site

Airport transportation (surcharge)

Conference space

Coffee/tea in common areas

Breakfast available (surcharge)

Laundry facilities

Arcade/game room

Health club

Children's pool

Safe-deposit box at front desk

Spa services on site

Multilingual staff

Free newspapers in lobby

24-hour front desk

Business center

Porter/bellhop

Express check-out

On private beach

Full-service spa

Spa treatment room(s)

Meeting rooms

Steam room

Sauna

Wedding services

Express check-in

Designated smoking areas

Free wired internet

Wheelchair accessible path of travel

Wheelchair accessible parking

Braille or raised signage

Number of restaurants - 20

Tennis on site

Lazy river

Waterslide

Number of outdoor pools - 2

Conference center

Outdoor tennis courts - 3

Snack bar/deli

Bicycle rentals on site

Free self parking

Free valet parking

Number of bars/lounges - 3

Number of poolside bars - 1

Number of swim-up bars - 1

Number of coffee shops/cafes - 1

Free water park access

Beach umbrellas

Free beach cabanas

Free pool cabanas

Beach sun loungers

Pool sun loungers

Beach towels

Babysitting or childcare (surcharge)

Children's club (surcharge)

Supervised childcare/activities (surcharge)

Proposal/romance packages available

Banquet hall

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Wheelchair-accessible van parking

Wheelchair-accessible spa

Wheelchair-accessible pool

Wheelchair-accessible meeting spaces/business center

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Well-lit path to entrance

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