Location and staff are very good. Breakfast is normal, everyday same....

It was my second stay here, and the staff treated me like family.

Great Location

Fantastic location, 1 block from Hoan Kiem Lake, souvenir shopping, and eateries. The staff was very friendly and helpful. The only thing I didn't like about the room we got this time was that the bathroom has frosted glass door so you could see when a person is on the toilet. We've stayed here before and there was no problem whatsoever with the room from the previous stay. Suggestion to the hotel, darker covering for the bathroom door.

The breakfast was excellent. The location was perfect and the staff were very friendly and helpful. Unfortunately there was an unpleasant smell in the bathroom that greeted you each time you opened the door.

located in city old town, walking distance to interesting places nearby.

Good location - very friendly and helpful staff. Recommended

What a lovely hotel, staff exceptionally helpful, great location

Thumbs up

Great location. Good breakfast and nice staff. I would stay again.

Very run down hotel, not what we expected. Breakfast was just horrible. You get what you paid for (2 night for £ 36 pounds)

Great location

Extremely efficient and lovely staff, very helpful and honest. Thank you so much! Booked a few tours with them, and they have been perfect! Room was basic, couldn’t flush toilet paper, so room got a bit smelly....... Best location, in middle of everything, 2 minutes to walk to lake.

Checkin's nightmare

we came to the hotel at 10:30 PM only to find that our prepaid room was unavailiable. the staff told us that the room was double booked and gave us another room which had no windows and was half of the size of the room we originally booked. after they unsuccessfully attempted to find similar rooms at neighbouring hotels, we had to accept the windowless room with no other choice as it was now midnight. we had just flown into hanoi and were extremelly tired and jetlagged.

Super helpful staff

I stayed at a room at the end of a top floor, in the 'quiet' zone. However, it's not so quiet. I guess the walls are too thin. I heard the noise from the next room guests the night, especially when they used the bathroom as our bathrooms are adjacent to each other's, seaparated by the thin wall. There is no 'warm' water in the shower - or it's just that in mine; I had a cold water shower. There seems to be no air conditioner and the ventilation was not good. It turned out to be too warm by the mid of the night. The bed was nice and the room was clean. I still rated it high because of its location and the service of their staff. They are located right next to Hoan Kim Lake. Very convenient and the street is busy day and night. Feel safe there. Then, their staff are super nice and helpful. I've got a lot of questions and local calls to make because the airline had left my baggage behind. Both receptionists I've asked for help were patient and sympathetic. Anna even helped me to book my train ticket to Ninh Binh and asked her colleague to give me a ride to the station as it's a rush. She gave me a call afterwards to make sure that I was taken care of and that I was clear of the fees she charged me, which was for the train ticket. I will recommend this place as you will get above average comfort, great convenience in the location and super staff service!

Nothing special

Compared to other hotels I've stayed at in Hanoi this one doesn’t really make the cut. The room was okay but nothing special, the towels were a little rough and the walls must be thin as it was quite noisy at times. The breakfast was particularly disappointing in comparison to other hotels.

Nice hotel !!!

The location was excellent. In the middle of d quarters. Local foods everywhere. Near to hoen kiem lake too. As it was in old quarter, so weekend is crowded and vehicles cant enter. The breakfast serve here is simple & tasty. Umbrella was render to us to stroll old quarter on rainy day.

Hotel staff provided very very good service!!

Right from the start the hotel staffs are very friendly and helpful. When my friend had his wallet and passport stolen, the hotel staffs really thoroughly helped and assisted with the police report and getting the documents done at the embassy. The staff remembered everyone of our faces and really went out of their way to make our stay comfortable. Room wise, it is decent but not fantastic but definitely very clean. Breakfast better off heading out to have it somewhere else. Overall still had a very pleasant stay here!

A real gem of a place

The hotel is very nice, clean, comfortable and set in a good location with bars and restaurants just a short walk away. The thing that makes this hotel really special is the staff. They are AMAZING. The welcome and introduction to Hanoi was very informative and we were constantly given advice about places to go and explore. The staff really couldn't have been any nicer. We were even offered a ride to the airport at 23:00 after our taxi failed to arrive. This level of service was above and beyond. Thank you for making our trip so enjoyable!

Excellent service by the hotel staff!! And great location as it's located right next to the Hoan Kiem lake, so close to everything.

Very friendly staff

Really enjoyed staying here. The staff go above and beyond to make it a nice experience. Really nice location.

Good/Great

The hotel was decent. The staffs were friendly. The location is great for my purposes and exploration.

Hanoi boutique

The hotel is located very close to the old quarter and the lake so has a very good position. It is bright and fresh and serves an excellent breakfast. The staff were exceptional and friendly. it is just a little noisy as it is on a busy road and like most places in Hanoi is noisy.

Good price , good location

Great location easy to walk around . All the nice foods and cafe surrounding this hotel . For the price and good location I cannot ask for more . Staff is friendly and helpful .

A lovely hotel

Our room was comfortable, but dark. The room was a little noisy. The staff are friendly and welcoming. Breakfast is cooked to order and a small buffet. A good short stay option!

Superb staff

We stayed at the Amorita Hotel Hotel on our way to SaPa and enjoyed it so much decided to return for a few days. However I mesed up on our booking and arrived a day early. The staff were really superb in finding us a room. We can recommend this hotel on everything, Ian and Ret

Centrally located- excellent staff

Stayed here while in Hoi An and used it as a base for exploring sapa and Halong bay. Hotel is basic but clean and comfortable. Hotel staff was wonderful and really went the extra mile to help arrange transportation, accommodations, tours, etc. Tony was brilliant and really understands customer service!

Great Budget Hotel

Great budget hotel. We stayed in Hanoi previously at another hotel for more $ and it was terrible. This place was way better!! Brought us a welcome drink and fruit tray. Helped us get to the airport by bus to save $. Nice big king size bed. Really good budget hotel! Would definitely stay again.

ホテルの立地は旧市街の真ん中に有りとても便利です。設備、建物は周りの同レベルのホテルより古いと思いますがスタッフの皆さんがとても親切です。朝食も美味しくベトナムメニューから洋食メニューまで色々有り大満足でした。また利用したいです。

hotel correct pour un court sejour

sejour correct, l hotel est correct sans plus, demande un peu de rafrechissement des chambres, peinture au murs, matelas... situation bien dna sle vieux quartier, facile d'acces la semaine, moins le week end suite au blocages de certaines rues par la police, pas de petit dejeune disponible sur place et pas de petit dejeune continentale proche de l'hotel tot le matin, avant 7h30 ouvert. un peu cher peuu etre du a la proximite du TET

Parfait

Hôtel très bien situé Personnel très agréable et serviable Je recommande !!!!

Nhân viên nhiệt tình dễ thương, khách sạn sạch sẽ. Sẽ quay lại khi đến Hà Nội

โรงแรมตั้งอยู่ใกล้ๆ แหล่งท่องเที่ยวสำคัญในฮานอย สามารถเดินไปได้ ถ้าไม่ชอบเดิน สามารถเรียกสามล้อ แท๊กซี่ Garb และมอเตอร์ไซต์ ได้ พนักงานเป็นมิตรดีมาก แนะนำช่วยเหลือดี อาหารเช้ามึเลือกไม่มาก แต่สามารถสั่งจากในเมนูได้ ฉันพักที่นี้ 3 คืน ฉันทานอาหารเช้าไม่ซ้ำกันเลย ด้วยการสั่งทำจากในเมนู ฉันขอแนะนำโรงแรมให้กับนักท่องเที่ยวทุกท่านที่กำลังมองหาที่พักในฮานอย แอร์เย็นมาก น้ำแรงมาก ที่นอนนอนสบายสำหรับฉันครั้งหน้าถ้าฉันมาฮานอยฉันจะกลับมาพักที่นี้แน่นอน คุ้มค่า สมราคาดีมากๆ

Ok for a short stay

The hotel is in a good area. It is a simple one, with basic breakfast and just enough for 1-2 nights. the room had a window towards the stairs - it was ok as sometimes in Vietnam the noise from the street is too much.

Bien

Hotel sympa et staff accueillant. Attention un peu bruillant quand même.

Very good..... recomendable..... clean..... safe. ...... near.....

Très moyen

On n'y retournera pas

Prima hotel voor in de oude binnenstad. Meeste is

Eenvoudig maar net hotel goed gelegen vlak bij het Hoan Kiem meer. Erg vriendelijke staff die ook goed te gebruiken is om een uitstapje naar Halong bay te boeken.

킹리호텔로 강제이동..

2달전에 미리예약하였으나 자기네 호텔의 이웃호텔로안내하겠다하며 강제로 킹리호텔로 감.. 새벽 2시넘어 도착이고 사파익스프레스 오전 7시차라 더이상 대화할 힘도 없었음.. 게다가 체크아웃하려고하니 돈받으려고해 미리 결제했다고 하니 그제서야 알았다고 함

Muy buen hotel.

Siempre atentos. Me aconsejaron con las excursiones y con entradas. Siempre solucionaron mis pedidos y se ocuparon de que tuviera una estancia placentera.

位置極佳。86公車下車後走路5分鐘就到了。房間跟照片上一模一樣。櫃台24小時都有人，搭晚班班機也不用擔心。服務人員會講英文，很親切，有問題都樂於幫忙。早餐很好吃，除了buffet還可以從菜單上加點三明治，麵，歐姆蛋，也是免費的。房間wifi很穩。櫃台可以寄放行李。唯一美中不足的是，這間房間的窗戶是對內窗，跟樓上樓下的房間窗戶面向同一個天井。很通風，但樓上吵的話，聲音也會傳下來。整體而言推薦這間飯店。

괜찮네요

괜찮네요 가성비는좋고 조식도 만족 침대만족 단점이라면 방음 바깥소음들림 온수가 일정시간대에 나오지않음 티비도 일정시간대에 안나옴

Good location

Lady staffs are friendly and helpful. The hotel location is the reason that i choose here. Easy to find the things to buy and street food.

立地が良いホテル

AM3:00に到着し入口が施錠されていたので、大声をだして ロビーに寝ていた男性スタッフ２人が起こし、開けてもらった。その後親切に部屋まで荷物を運んでくれた。 安い部屋なので窓なしだったけど、特に問題なしです。 建物古めでも清潔、部屋の古い匂いを消臭剤で誤魔化している。 シャワーは最初しばらく水だが、しばらくするとお湯が出る。水圧普通。 ブティックホテルだが思っていたより快適だった。

Hotel surpreendente!

Hotel com um ótimo custo benefício, funcionários muito receptivos. Banheiro espaçoso para os padrões asiáticos. Com certeza voltaria a me hospedar lá.

nothing to be desired at this price

최근의 불편하셨다는 평은 아마 입구쪽 방을 배정받으신 영향이 큰 듯 합니다. 저는 안쪽 창없는 방이었는데 창이 없다는 사실을 모를 정도로 잘 정돈되어 있었고, 욕조가 없다는 것 외에는 시설이나 비품에 전혀 불편한 점이 없었습니다. 공항버스 정류장에서 걸어서 5분 거리이고, 호텔을 나서면 호안끼엠 호수가 바로 한 블럭 밖으로 보입니다. 쇼핑거리에 있어서 밤늦게까지 출입에 불편함이 없는데, 대신에 입구쪽 방에서는 늦게까지 소란하다고 느껴질 수도 있겠습니다. 옆방에 계신 분들이 조용하셔서 방음에 대해서는 판단할 근거가 없습니다. 아무튼 시설이나 의치, 직원들의 매너 모두 만족하였고 재방문하거나 추천할 생각 있습니다.

그냥 여행하기좋은 정도의 룸 컨디션

직원은 친절함 호암끼엠 호수근처라 이동 편리 야시장과 맥주거리 오 가까움 많이 시끄럽고 방이 생각보다 작음

Very nice Hotel in the middle of the Old quarter

Very good located Hotel with a lot of shops and good food around. A very nice service, you feel like home. The room might be a little noisy, but very clean with a very good bed.

리뷰에 비해서 많이 실망스러웠던 숙박 환경

밤새 옆방 소리로 잠도 제대로 못자고, 화장실은 냄새 나고, 방은 밖보다 더 춥고... -.-;;

개인적으로 다시 가고 싶지는 않은 곳

리뷰 평이 좋은게 많아서 기대를 하고 갔었는데, 친절은 했지만 임의로 방을 변경하려고 해서 처음부터 별로 기분이 안좋았고, 내준 방들은 시끄럽고 춥고 냄새가 나고... 밤새도록 옆방에서 떠드는 소리에 잠도 제대로 못자고... 여기가 평이 좋았던 이유를 거의 잘 모르겠음.

窓が無い部屋だった シャワーのお湯の出が少なすぎ となりの部屋の客が夜遅くまでドンチャン騒ぎをして寝られなかった スタッフはフレンドリーで親切だった

추천합ㄴㅣ다~~

친구들과의 여행이였는데 위치가 정말 최고입니다 호안끼엠 근처로 잡았는데 너무 가깝고 좋았어요 걸으면 3분 ?? 갔던날 방에 문제가 있었으나 일처리를 빠르게 해주어 만족합니다 직원들도 다 친절했어요 ^^

Hotel à recommander sans hésitation

Tres bon hotel Accueil chaleureux Tres bien situé Propre Et surtout Tony est un responsable digne de ses fonctions. Il est intervenu en notre faveur suite à des fausses accusations de change de fausses devises La clientèle de l'hôtel peut compter sur lui et son équipe quelque soit le problème Un hotel à recommander sans hésitations