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Common Questions
- When do I get a confirmation email?
- Can I make changes to my booking?
- How can I get a refund for my hotel booking?
- Can I ask for early check-in or late check-out?
- How do I make a booking using Travel Credits?
- How can I buy a Travel Gift Card?
- What are the benefits of becoming an AVA Smart Program member?
- How can I get a refund for my activity booking?
- How can I use a discount voucher?
- How can I use partial payment?
- How can I claim a refund for the difference?
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