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28 Jan 2025
Tuesday
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29 Jan 2025
Wednesday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at West Hotel in Dubai (Deira), you'll be a 3-minute drive from Gold Souk and 8 minutes from Dubai Cruise Terminal. This hotel is 5.8 mi (9.3 km) from Dubai World Trade Centre and 7.9 mi (12.7 km) from Dubai Mall. Make yourself at home in one of the 69 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access is available. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 1:00 PM
Check-in by: 1:30 PM
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 7.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know
  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Couples who are from different nationalities are required to present proof of marriage at check-in when sharing a room.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher and a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Spoken Language

Hindi

Arabic

English

Urdu

Amenities

Most Popular

Free WiFi

Concierge

Laundry

Entertainment

Non-smoking

Accessible facilities

Other

Elevator

Fireplace in lobby

Coffee/tea in common areas

Laundry facilities

Television in common areas

Safe-deposit box at front desk

24-hour front desk

Free wired internet

Free reception

Number of coffee shops/cafes - 1

Wheelchair accessible (may have limitations)

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible spa

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Wheelchairs available on site

Well-lit path to entrance

Stair-free path to entrance

Hotel reviews

4.8
Poor101 Verified Reviews
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Cleanliness4.8/10
Service5.2/10
Comfort5.0/10
Condition4.4/10
location7.0/10
Neighborhood5.2/10
2/10
Poor
MUKESH, 06 Mar 2024
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Staff Not Helpfull All Rooms Are Dirty Smelly

2/10
Poor
Sayyed, 25 Jan 2024
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Terribly smelly

2/10
Poor
Munir, 22 Feb 2023
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The hotel is very bad, I don’t advise anyone. The actual room not like the pictures. The reception girl was not caring about the clients even I asked her to order taxi for me she refused.

2/10
Poor
Abdul Aziz, 03 Jan 2023
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Filthy, noisy, cockroaches, dirty blanket, no towel

10/10
Exceptional
Akash, 29 Sep 2022
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Very good for everything

2/10
Poor
Lobna, 02 Apr 2022
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One night at this place it was a nightmare, charging triple the price , treating you very bad

2/10
Poor
Mustafa, 13 Jan 2022
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Very dirty, not secured, old and bad furniture, bugs in the bathroom, not good for anyone

2/10
Poor
Casey, 29 Dec 2021
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Did not stay after booking, paying and showing up. Was in awful part of city did not feel safe

8/10
Excellent
Verified traveler, 26 Nov 2021
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Good

Good experience. Maybe would be a little better if someone from the hotel replied to my questions before check-in...

6/10
Fair
Verified traveler, 24 Nov 2021
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just normal

2/10
Poor
Mohammad, 21 Nov 2021
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More than poor

It's more than a poor facility, however hotels.com charge more than walk in instead.This hotel doesn't even have basic needs like water, tea or kattle for water warm. Wash design badly, moreover its old enough. I will never recommend this and even hotels.com I paid 233 at hotels.com but I seen some walk in with 200.

2/10
Poor
Rahim Rafee, 01 Nov 2021
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My worst experience with West Hotel,

4/10
Poor
Verified traveler, 29 Oct 2021
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Underwhelming

Eh, I mean, there isn't too much good or bad to say about this hotel, it's super basic and worth its cheap price. My own experience was made worse by the fact that I didn't choose to pay online and since I checked in very late in the night (as I informed them right away of, never got a reply stating it'd be an issue), my room was given away to someone else. I slept on a couch at the reception and the next morning I was given the first room available, which was like half as large as what my booking said, and I was charged for the full price including the night I spent on the couch (for which someone else had already paid for...). Jokes on you, I'm not coming back. Friendly staff though. Just be warned: paying online will make your life simpler, as they can't just randomly give away your room to someone else if you already paid for it.

8/10
Excellent
Isa, 31 Aug 2021
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Good service

Front desk let me check in early in the summer heat, jet legged. which was greatly appreciated. Otherwise, as far as star ratings, it is accurately rated. Maybe more suited for developing nation travelers who are doing business in Diera area. Diera area may not be for everyone.

8/10
Excellent
Agnessa, 07 Mar 2018
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Budget hotel, 10 min. from metro - good location

Cosy hotel, the furniture is old, the bedding - excellent. Gentle staff. Recommendation - improve the cleanliness during the stay. Excellent for budget staying.

6/10
Fair
sadaf, 15 Feb 2018
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The location is good. It’s close to bus stop

It’s not clean. The shower place is very bad. There are bug on the floor and every where. If they clean it well and change the TV location it will be a very good place.

2/10
Poor
Vivek, 05 Jan 2018
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Hopeless

Hopeless , smelling Hotel, will never stay here again

2/10
Poor
josue, 21 Nov 2017
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Can give a review they did not have my reservation

I never checked in the hotel, because they said they did not have a reservation for me.

2/10
Poor
Harish, 20 Sep 2017
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The hotel rooms r totally a mess

The hotel rooms r so close n there r just partitions between the rooms n sound of other rooms disturb a lot... u can't even sleep peacefully.

2/10
Poor
Moe, 06 Apr 2017
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Just a budget hotel to crash in the night, don't expect room service cleanness or anything

6/10
Fair
Henri Alfred, 16 Mar 2017
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Economic and convenient

My stay there was normal. I mean average. Easy access to the market and restaurants. Good Internet and Air condition. Sanity was ok too. I will recommend it for someone looking for moderate hotel accommodation for long stay.

2/10
Poor
Nasar, 20 Feb 2017
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It was very poor stay I had ever seen or experience.

2/10
Poor
Verified traveler, 12 Feb 2017
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Bad

The room was dirty and the restroom had mold and smelled bad they didn't change the sheets and give me new towels no parking in the front had to park at in a parking scale area pay for parking all in all this hotel was a mess

2/10
Poor
Verified traveler, 11 Feb 2017
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Horrible neighborhood. No parking lot

Horrible neighborhood. No parking lot. Dirty towels. Dirty linen. Bad AC. Cigarette smell in the rooms.

2/10
Poor
Rana Muhammad, 05 Feb 2017
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Room with insects

Extremely bad experience. Very poor customer service.

10/10
Exceptional
engeer, 05 Feb 2017
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Nice clean beds, free coffee and in bed breakfast,

Best large room for your bucks, supper clean room , nice views, free American best breakfast, assoum omlats , plants of free parking, rooms are like holidays inn new hotel , best price for your bucks , I love the front disk service and the restaurant are near by . Best food must try

10/10
Exceptional
TAJUDEEN, 03 Feb 2017
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My lovely journey

Perfectly awesome

6/10
Fair
ESTER, 23 Nov 2016
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Good hotel because it is located in Business Area

WEST HOTEL is clean and in business center area. Staff are accommodating and try their best to attend guests concerns as fast as they can. Also safe because Police Station is very near and police cars are roaming around especially at night.

2/10
Poor
Muhammad, 23 Nov 2016
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convenient

it was good

4/10
Poor
Verified traveler, 20 Nov 2016
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Nice hotel but not the best

It was nice but not the best because the breakfast was not that nice

10/10
Exceptional
Yesha, 20 Nov 2016
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Good to be here

Thanks to hotels.com for such wonderful offer We enjoyed our stay and journey

2/10
Poor
mudassar, 17 Nov 2016
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Bad hotel! STAY AWAY!!!

The room was dirty. They did not clean it. The room stank. The toilet was so dirty. When I told them it was dirty they started cleaning it with cloths. Not properly disinfecting the room and toilet. Furthermore the AC was not working do they moved me to another room which was worse. The bedsheets were disgusting. And the staff did not know what to do at all. Very unpleasant place. Hell on earth. Stay away from this hotel. I do not recommend it at all.

6/10
Fair
Abel, 16 Nov 2016
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It was good, Parking in the area was an issue

4/10
Poor
Abdulhamid, 12 Nov 2016
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Cheap rate, expect NO more

The property did not have the CC machine working. So i had to canx the booking and make d same dates with payment done thru the site. The hotel room looks like a hospital room. Cheap flooring and tiles, the walls r no exception. Air-conditioning system is a bit of a wonder too. No wonder it's a * rated hotel. It was d cheapest hotel available, hence d choice made. 24hr bus service to d airport. No hotel parking facility. Street parking is 4/hr since its in the heart of the traders market parking is not easy to find. I dint take a single photo. It wud have been a waste of my digital space. Staff is friendly. But customer service is a very broad subject.

4/10
Poor
Pamela, 10 Nov 2016
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Dirty room..only 1 device for wifi

It was not so comfy stay in west hotel. room is dirty under the bed there's a lot of garbage. i asked for a non smoking room and yet when i enter the room it smells like someone just finished cigarette . The 3nights i stayed there time to time i smell someone is smoking next to my room. When i phoned the receptionist (guy) he was rude when i asked him about the wifi. Yes it was free wifi but only one device is allowed to connect.

2/10
Poor
Ali, 17 Aug 2016
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DO NOT GO TO THIS HOTEL

worst hotel and it's a rob u can found a better hotel which will have clean rooms and I would advice u not to go because u will be living in the ghetto of Dubai and there pictures are fake just to get customers to go to the hotel and it's a one star hotel that cost a lot and u can get 3 star for the same prices not only that the rooms are disgusting and smelly.

6/10
Fair
YAEL, 13 May 2016
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great value when using

stay was ok, staff is very friendly however wifi could be much better

2/10
Poor
Verified traveler, 12 May 2016
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I had problems with guys at reception. First, they took from me cash payment even after I have paid with credit card. Later I took this money back. When I was leaving they charged me extra 7 AED for each day (this is tourist tax), but I already paid this extra price at check in, but that guy didn't register this payment on computer.

8/10
Excellent
Verified traveler, 08 May 2016
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perfect

It was good location near metro station, market, shopping creek, i will stay again at the west hotel.

2/10
Poor
Verified traveler, 19 Apr 2016
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I booked for tow days but I lefted after 12 hours of staying I can't be there any more.

6/10
Fair
Santanu, 22 Sep 2015
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Average hotel...

Average hotel with all basic facilities... Not recommend for a family stay... But for business trips or as single stay its quite worth... Basically a budget hotel with all needed basic facilities, comfortable rooms with balcony, bar is located in first floor which makes noisy till late night in adjacent floor.. Overall satisfactory within a budget category hotel.

8/10
Excellent
Nadeem, 28 Jul 2015
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Good, short stay

Comfortable for a quick business trip.

2/10
Poor
Fekete, 25 Jun 2015
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Bad hotel.

This hotel is very bad.

4/10
Poor
Abhith edadan, 23 Jun 2015
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not for family

not for family, the area is not good

6/10
Fair
Waqas, 21 Jun 2015
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For me all good

2/10
Poor
AJ, 01 Jun 2015
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Bad

There AC control is out side the room each time it gets hot I go to lower it but after an hour it goes back hot. I kept a look out and finally I cought my next door lady turns it hot because she is from Ukraine and she wants hot weather. I checked out and paid penalty 3 nights. Above that they charged my credit card and I had to close it.

2/10
Poor
Verified traveler, 16 Mar 2015
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Dirty broken smelly hotel

If you want to feel like living in a ghetto in india or afghanistan go here. It was close to where I needed to be but otherwise the place should be torn down or rented out to homeless. Nothing worked, no hot water, flooding bathroom, dirty all over.

2/10
Poor
Mannawar Sehreen, 15 Oct 2023
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Det var en av de verste hotellene jeg har vært i. Hotel var ingenting som de beskrev, uhøffelig personalet, veldig skitten, og var ikke hyggenisk. Vi hadde betalt for 8 netter måtte finne oss et ny hotel etter 4-5 timer ved opphold. Anbefales ikke

8/10
Excellent
Hannu, 18 Jan 2019
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Hieno sijainti, kaipaisi päivitystä, meluisa.

Hotelli sijaitsee erinomaisella paikalla ja sisutukseltaan "paikallishenkinen" huoneeni oli pieni mutta kaikki tarvittava löytyi. Henkilö kunta oli erittäin ystävällistä. Tilat kaipaisivat päivitystä, tapetointi ym. Riittävän hyvä Wi-Fi. Ainoa todellinen ongelma oli, että samassa kerroksessa majoituuin iso Arabi perhe/suku lukuisine lapsineen yht. noin 20-30h, jotka pitivät hotellin käytävää olohuoneenaan ja leikkitilanaan eli meteli alkoi klo 06,00, keskipäivälä oli hiljasta mutta show alkoi taas klo klo 22 ja päättyi valsta 0.1,00. Eikä hotellin henkilökunta puuttunut mitenkään asiaan. Kun tähän lisää vielä, että hotellin käytäovet ovat hyvin ohuet niin häriö oli huomattava. En tiedä oliko tämä tilapäistä vai hotellin normikäytäntö. Mikäli edellä kuvattua ongelmaa ei olisi ollut olisin ollut erittäin tyytyväinen.

2/10
Poor
Simon, 07 Jul 2018
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No hot pot for me to boil drinking water,I needed to buy many bottles of water for drinking. Air conditioner was not good, I felt hot in the room.

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