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Hotel Description
With a stay at Waterplace Residence in Surabaya, you'll be within a 15-minute drive of Tunjungan Plaza and Pakuwon Trade Center. This apartment is 0.4 mi (0.7 km) from Pakuwon Mall and 3.9 mi (6.3 km) from Ciputra World Mall. Make yourself at home in one of the 10 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies or patios. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Cleaning and safety practices
- Property uses a professional cleaning service
- Contactless check-in is available
- Contactless check-out is available
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: IDR 500000.0 per stay
We have included all charges provided to us by the property.
You need to know
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
- Host has indicated there is a carbon monoxide detector on the property
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property is professionally cleaned
Minimal age
Optional fees
- Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Amenities
Most Popular
Parking available
Concierge
Gym
Childcare
Accessible facilities
Other
Children's pool
24-hour front desk
Wheelchair accessible parking
Number of indoor pools - 1
Number of outdoor pools - 1
Free self parking
Terrace
Hotel reviews
Traveller
TravellerThe property is within walking distance to Pakuwon Trade Centre (PTC) which is connected to other Super malls. A very convenient place to relax and enjoy other activities in the evening. Access to the property is via microchip card key and it is 24-hrs security guarded.
Travellerfasilitas lengkap sehingga memudahkan untuk memasak, mencuci pakaian. ada free acces ke pool and gym and dekat lokasi mall sehingga mudah untuk memenuhi kebutuhan sehari-hari.
Travellerسيئة جدا
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Worst stay
Call reception, call them many time but no answer only responded via sms. She cant speak English it hard to understand. No proper instructuon on check in and usage. ALL electrical circuit breakers were turn OFF. Luckily I am an electrical guy that dare to turn ON by myself. Room condition is worst l, lack of maintenance, so run down to call luxury apartment, kitchenette and pantryi items conditions are unusable, no gas, no electrical connection, water kettle so dirty, not usable even to boil hot water. Toilet smell like sewage, toiletries and towels are not provide. Please bring you own if intend to book this room. Will NEVER book here again.