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Hotel Description
When you stay at Viceroy Kopaonik Serbia in Raška, you'll be in a national park, just steps from Kapaonik Touristic Center and 3 minutes by foot from Pančić express. This family-friendly hotel is 0.4 mi (0.6 km) from Mark's Stones and 0.6 mi (1 km) from Mali karaman 2. Make yourself at home in one of the 119 individually decorated guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Raška? This hotel has 2344 square feet (218 square meters) of space consisting of conference space and 6 meeting rooms.
Hotel policies
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 15
Pet max weight (per pet) in lb is 33
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety practices
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: EUR 70 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Minimal age
Optional fees
- Covered valet parking fee: EUR 25 per day
- Pet fee: EUR 20 per pet, per day
- Service animals are exempt from fees
- Rollaway bed fee: EUR 50.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Croatian
Serbian
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Accessible facilities
Other
Elevator
Hair salon
Concierge services
Conference space
Fireplace in lobby
Ski storage
Laundry facilities
Library
Safe-deposit box at front desk
Spa services on site
24-hour front desk
Ski-in/ski-out access
Spa treatment room(s)
Meeting rooms
Steam room
Sauna
Pool umbrellas
Wheelchair accessible parking
Number of restaurants - 2
Conference space size (feet) - 2344
Conference space size (meters) - 218
Number of meeting rooms - 6
Number of indoor pools - 1
Number of outdoor pools - 1
Number of hot tubs - 1
Snack bar/deli
Valet parking (surcharge)
Number of bars/lounges - 1
Pool sun loungers
24-hour fitness facilities
Terrace
Babysitting or childcare (surcharge)
Children's club (surcharge)
Supervised childcare/activities (free)
Infant/toddler toys
Ballroom
Reception hall
Covered parking
Secured parking
Children's games
Children's toys
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Wheelchairs available on site
Food and water bowls
Secured bicycle storage
Bicycle parking available
Hotel reviews
Traveller
TravellerGorgeous hotel and fabulous staff!
Fabulous stay, amazing customer service. Beautiful resort. Food was great quality and spa treatments were epic :-) all in all a perfect holiday.
TravellerOverall an amazing hotel but for very hot rooms
It would have been a perfect 5 out of 5 had it not been for the very hot rooms in the night. It was upwards of 25 degrees making it very uncomfortable to sleep. The overall amazing experience at the hotel with friendly staff, great amenities etc was spoilt by this one issue which despite multiple complaints was not resolved to satisfaction.
TravellerOzhan Ozturk
Otel ve çalışanları gerçekten çok iyi, konforlu büyük odaları var, pistlerin dibinde kullanışlı, lüks sayılabilir bir otel. Biz 5 aile gelmiştik ve herkes çok memnun. Suitlerdeki açılabilir yatakların geliştirilmesi lazım. Çok rahatsız bu yataklar maalesef. Kayak dolaplarının yeri de malesef çok kullanışsız. Son olarak da otelin önündeki açık havadaki oturulabilir kısımlar, tasarıma kurban gitmiş, çok güzel bir alan hep boş ve kullanılamıyor. Bütün bunlara rağmen Kopaonike yine gelsek yine bu otelde kalırız.
TravellerWe will be back
Every member of the services team: waiters, cleaning ladies, room service, receptionists, doormen... was extremely kind and wiling to go an extra mile to make our stay a memorable experience. Few nuisances: we could not watch pay-per-view movies because application on TV could not start and issue was not fixed while we were there, for more than four days. Parking in hotel garage is pricey 25 euros per night
TravellerThe location is impressive, but most of all, i would like to highlight the kindness of the staff. i interacted a few times with the dining room staff and the reception and their level of service was impressing. especially Aleksandar (restaurant manager) and Ilya from the reception.
TravellerFantastic hotel. Staff was great
TravellerVery pleasent stay. Hotel personnel were so kind and polite, its so refreshing. They were all going above and beyond to ensure guests are getring the best possible service. I Highly recommend this hotel to everyone who would like to visit Kopaonik.
TravellerWonderful hotel
Absolutely wonderful hotel - very attentive staff, great facilities, all new. I have been given an upgrade to a wonderful spacious suite room with the slope view. Lots of nice little touches here and there from check-in to whole experience. Gym is amazing - all equipment from Technogym, Beautiful and cozy bar, views to the slopes are incredible. Spa is really good - facilities are great, must be even more enjoyable during winter. Special thanks to Predrag and Maria and every other staff member for making it a memorable stay! One of the best hotels I have stayed in and probably the best in Serbia - definitely recommended! Certainly the best in Kopaonik! Will come back for sure.
TravellerStaff was great ! Property new a nice 5 star hotel in a beautiful place
TravellerGreat hotel, true 5*
TravellerPerfect hotel
TravellerGreat hotel, excellent location.
TravellerA great hotel with great staff but with small spa
This is a great hotel with very nice and friendly staff, BUT: the pool and spa area are way too small for a hotel with so many rooms. When hotel is full, it's impossible to get a place in relaxation area in spa and or at the pool. In addition such a posh hotel should have an indoor pool!
TravellerIt was a big crowd during our stay. To many guest, for such as minimum staff.
TravellerThe service here is incredible. A true five-star destination hotel. Jovana and Maria are all-stars- arranged all our adventures and cared for us as if we were family.
TravellerPerfect family ski vacation
Service was outstanding from arrival to departure, breakfast choice meant no one went hungry and the rooms were large and comfortable. Ski hire was on site and meant easy start and end to the day even with tired kids. Kitchen sorted a birthday cake for my daughter and staff were really excellent and seemed to be enjoying their jobs too, which made the atmosphere really positive throughout our stay.
TravellerGreat design and room amenties. Poor breakfast area. Better kids facilities- spa area entry not allowed which leaves outdoor heated pool that is not connected to indoors and can get a bit cold.
TravellerPerfect stay, don't miss it!
very elegant five star hotel, super clean, super friendly and helpful staff, very safe and secure, beautiful location on top of a mountain, i loved everything about it and what made it super the weather and the staff specially the staff at the breakfast they were amazing regardless the noise my little one did and the mess she made they were really good to her and super friendly!
TravellerAlles bestens, Personal freundlich und hilfsbereit.
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Excellent property with excellent service and facilities really to enjoy your stay.