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14 Jan 2025
Tuesday
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15 Jan 2025
Wednesday
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2 Adults - 0 Child
1 room
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Hotel Description

Umekoji Potel KYOTO is centrally located in Kyoto, a 3-minute walk from Kyoto Railway Museum and a 2-minute drive from Kyoto Tower. This hotel is 1.2 mi (1.9 km) from Kawaramachi Street and 2.2 mi (3.5 km) from Nishiki Market. Make yourself at home in one of the 144 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Hotel policies

Noise-free rooms not guaranteed

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LGBTQ friendly

Professional property host/manager

Pets not allowed

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Club Card: JPY 0 per person, per night
  • Child's Club Card: JPY 2200 per night, (from 3 to 6 years old)
  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

The listed mandatory club card fee covers facility fees for children.
You need to know
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Long-term renters welcome
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 1100 for children
  • Self parking fee: JPY 2500 per day
  • Extended parking fee: JPY 2500 per day
  • Crib (infant bed) fee: JPY 1300 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Japanese

English

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Entertainment

Non-smoking

Childcare

Business facilities

Banquet facilities

Other

Elevator

Breakfast available (surcharge)

Laundry facilities

Garden

24-hour front desk

Meeting rooms

Number of restaurants - 1

Parking (limited spaces)

Self parking (surcharge)

Rooftop terrace

Number of coffee shops/cafes - 1

Long-term parking (surcharge)

Water dispenser

Banquet hall

Fully fenced

Outdoor furniture

Children's games

Wheelchair accessible – no

Hotel reviews

9.2
Wonderful164 Verified Reviews
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Cleanliness9.6/10
Service9.2/10
Comfort9.2/10
Condition9.4/10
10/10
Exceptional
Lauren, 17 Apr 2024
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Umekoji Potel is undoubtedly one of the best hotels I've stayed in! The hotel was incredibly easy to get to and from Kyoto station (as Umekoji is one stop away) our room was amazing with a fantastic view of the park. The staff were amazing from the moment we stepped through the door and were always keen to help us when needed. The facilities are excellent and it was lovely to have different spaces to relax in other than our room. Incredibly family-friendly as well. Thanks for the lovely time!

10/10
Exceptional
Louise, 03 Apr 2024
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Loved the location of this hotel, one stop on local line from Kyoto central station or a 10-15 minute walk. The area is quiet next to a lovely park and there is a family mart, a 2 minute walk away which is handy. The staff were all lovely and friendly, helped us to send our bags in to our next hotel and we have limited Japanese. Our room was clean and lovely comfortable beds which is what you need after a day’s sightseeing. Would stay here again.

10/10
Exceptional
Verified traveler, 09 Feb 2024
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Unassuming when you see the this hotel within a list of hotel but this is one of the best hotels (or technically a potel?) that I have stayed at in the past year. The area near the hotel is full of nature and you have an unblocked view of the sky from your room window. There is a cafe downstairs with tall glass windows if you want to spend your day on your laptop or reading a book while having coffee. There are also common space where you can self serve yourself drip coffee (with specialty coffee beans) or other drinks (alcoholic too). There are common rooms where you can find shelves of books, listen to music or play board games. The addition of these common rooms give a very friendly feel to your stay. This hotel is very unique in that sense and it's an easy recommendation for everybody who is looking for a great hotel to stay in Kyoto. Don't forget to try the hot amazake from the store near the hotel especially when it's chilly outside!

10/10
Exceptional
Danny, 19 Jan 2024
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Plenty of public spaces to enjoy yourself. I particularly enjoyed the music room but I thought it could be opened later into the evening.

10/10
Exceptional
Yiyin, 18 Oct 2023
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Loved the stay, will definitely come back again!

10/10
Exceptional
Tingting, 17 Oct 2023
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Everything is amazing.

10/10
Exceptional
MARIA DIANA, 16 Sep 2023
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Excellent hotel

10/10
Exceptional
Ju-Chun, 12 Jul 2023
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Family Kyoto getaway.

Very good facility, good breakfast buffet, and amazingly close to station and family friendly.

10/10
Exceptional
Kelly, 05 Jul 2023
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Wonderful hotel that takes pride in encouraging and ensuring you relax when staying there. LOVED the opportunities available to play board games, enjoy complimentary drinks, nibbles, loungewear and the rooftop terrace!

10/10
Exceptional
KAIYUAN, 06 Apr 2023
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Provides way more amenities than a regular hotel, the free juices and alcohol is a huge plus.

10/10
Exceptional
Rochel, 05 Apr 2023
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Nice amenities, friendly hotel crew

10/10
Exceptional
Takuya, 08 Mar 2023
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Absolutely terrific and

10/10
Exceptional
Katherine, 30 Dec 2022
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Beautiful hotel with great customer service. They helped my husband to organize a spa day for my birthday and left me a little present by the door on the day. They have a couple of indoor play areas for kids, a music room and complementary snacks including juice, wine and beer in the second floor. The location is great with easy access to restaurants and the train station. There was a temporary ice skating ring set up at the end of the street during the christmas week which my daughter and I loved!

6/10
Fair
Tim, 12 Nov 2022
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Overrated

Horrible check-in experienced. Rude and incapable staff denied check in at 3pm with reference to other people waiting, simply asking to come back later. Then requested to show identification despite address in Japan, then asking to input the address in the system, then asking for the ID again. Finally even asking Japanese partner for ID. Ms U. at check in both lacking manners and education

4/10
Poor
Hervé, 24 Aug 2024
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Très décevant pour hôtel du groupe All Accor . Rien d’un Grand Mercure tout est resté comme l’ancienne enseigne , juste des autocollants pour cacher l’ancienne enseigne. Infligeant ! Escroquerie !!

10/10
Exceptional
Issa, 18 Aug 2024
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不便なとこが全くなく最高でした!

8/10
Excellent
CHIEMI, 17 Aug 2024
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お風呂の近くの部屋で静かでした。夕食は外でしたが朝食は美味しくいただきました。お酒の飲み放題も満喫しました。

10/10
Exceptional
MUKAI, 16 Aug 2024
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子供が特に大満足

10/10
Exceptional
Toshiya, 15 Aug 2024
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WEB広告ではお風呂が狭そうに見えましたがそんな事はなく、サウナも露天風呂もあって大満足でした。 朝食をいただいたのですが種類はもちろんどれも美味しくて最高でした◎

8/10
Excellent
Lok man, 10 Aug 2024
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酒店的膳食選用當地食材,讓客人享用優質膳食。鄰近地鐵站及觀光點,店內有許多公用設施,很適合家庭同遊。

10/10
Exceptional
Mei Wah, 09 Aug 2024
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Thr breakfast is nice

10/10
Exceptional
??, 25 Jul 2024
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子連れには最適な宿です。朝ごはんが種類豊富でとてもおいしかったです。

10/10
Exceptional
??, 19 Jul 2024
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とても良いホテルでゆっくり楽しめました。絵本を部屋に持ち帰ってゆっくり読めるとより楽しい思い出ができたように思いました。ありがとうございました。

10/10
Exceptional
HIRONORI, 13 Jul 2024
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とても満足でした

10/10
Exceptional
chihiro, 28 Jun 2024
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ワイン飲み放題の、ドリンクサービスが素晴らしかったです。スタッフのホスピタリティも良かったです

10/10
Exceptional
Takerou, 18 Jun 2024
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朝食や、銭湯が気に入って何回も利用させてもらってます!

8/10
Excellent
Fu Kai, 16 Jun 2024
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Very good

10/10
Exceptional
benjamin, 09 Jun 2024
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Excelente servicio

10/10
Exceptional
Verified traveler, 31 May 2024
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新たな京都の"スポット"を見つけました

宿泊した部屋は緑豊かな公園に面していたため、京都にいながら京都とはまた別の穏やかな非日常を味わえた。でも、夜にはライトアップされた東寺の五重塔が見え、2重にお得な気分。付設の銭湯もこだわりがあり気分が上がる。朝食は地物にこだわっているようだったが、特徴が見えず、もう少し頑張って欲しかった。でも、テイクアウトして、部屋のバルコニーでゆっくり食べられるのは良い。朝の混み合う時間にスタッフがテンパってしまうのはわかるが、捌き方を含めもう少しトレーニングしていただきたい。なるべく客との接触をしないようにしているのかもしれないが、部屋の使用法や翌日の清掃などについて、あまりにもインストラクションがなさすぎて、初めてお邪魔する私にとって戸惑う場面が多々あった。コーヒー豆を選んで自分でドリップしたり、ハイボールやビールがタップで自由にいただけるのは画期的。コーヒー片手にミュージックルームでLPレコードを聞けるなど、ホテルでゆっくりしたくなる仕掛けに共感。アクセスも良く、梅小路駅が徒歩数分の位置に、レンタサイクルも目の前で借りられ、選択肢があるのが良い。目の前の鉄道博物館は圧巻でマストの訪問地。

10/10
Exceptional
MING YAN STEPHEN, 26 May 2024
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Very good!!

6/10
Fair
Yasue, 05 May 2024
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館内には色々な工夫がされてはいるが、お部屋にはちょっとした工夫がないので不便な点がいくつかある。子ども連れが多くうるさい。 完全にこ

2/10
Poor
Wing Shan, 08 Apr 2024
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扮作很環保 ,但沒有考慮到客人住宿和使用上的方便。感覺很差!

10/10
Exceptional
Faan Chung, 07 Apr 2024
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Great Experience

10/10
Exceptional
Serena, 01 Mar 2024
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Excellent experience. We enjoyed wine and beer in the hotel.

10/10
Exceptional
Mirabilismei, 15 Feb 2024
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環境清幽,酒店兩旁都有公園、博物館、 水族館~ 步行坐車外出都好方便~

10/10
Exceptional
reiko, 29 Jan 2024
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銭湯♨️があってよかった

8/10
Excellent
SUTIENG, 17 Jan 2024
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Comfortable for stay, but not close to the downtown

10/10
Exceptional
Verified traveler, 02 Dec 2023
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旅館內有很多很棒的休閒娛樂活動的空間

地點很不錯的新旅店,房間寬敞舒適再加上有錢湯的舒適沐浴設施,讓人在睡覺之前能夠洗個熱水澡,睡個好覺。 各個樓層中都有一個特別的空間,例如飲料Bar,黑膠唱片音響室,圖書室,棋藝聊天室等等,相當的有創意且給入住的旅客很多的休閒活動的空間。

8/10
Excellent
Jiwon, 29 Nov 2023
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신축 호텔이라 매우 세련되고 깔끔함. 좋은 향기가 나고 조용함. 그러나 직원분들의 서비스는 케바케. 매니저로 보이시는 남자 직원분을 비롯해 대부분 친절하시지만, 무뚝뚝하신 분도 간혹 계심. 여행지에 대한 좋은 인상에는 호텔리어들의 친절함도 포함됨을 알아주셨으면 좋겠음. 조식은 깔끔하고 맛있지만 음식종류가 많지 않음. 그러나 가성비 측면에서는 좋음. 호텔 자체의 다양한 편의시설이 돋보이지만 교통의 중심지인 교토역과 꽤 멀고, 교토시내 중심으로 가는 교통편이 한정적이라 다니기 불편함. 또한 호텔 근처에 편의점 몇개, 스타벅스 정도만 있어서 저녁을 제대로 먹으려면 시내에서 해결하고 와야만 했음. 한마디로 호텔의 여유를 즐기기에는 매력적인 호텔이나, 관광객으로서 이동의 불편함과 기동성은 고려할 사항임.

8/10
Excellent
Verified traveler, 12 Nov 2023
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瞞有期望,有着點點失望!

員工有禮貌,客房舒適,酒店共用空間滿豐富。飲品區有啤酒,紅酒白酒及果汁等,但只提供冷凍飲品,而飲品區及客房未有提供茶包或咖啡,如要熱飲客人只可以在咖啡區親手沖製即磨咖啡,亦只有咖啡。未能照顧到有其他客人的需要。 訂了公園景客房,期望着KOL介紹公園景客房的草地公園,但最後我的公園景客房只是兒童遊樂場及酒店旁的小學,當然兒童遊樂場亦是公園的一部份,但總是覺得有點被騙的感覺。

10/10
Exceptional
guinam, 30 Oct 2023
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다시 가고싶은 곳.

교토에거 편히 쉬다오기 좋은 호텔.

8/10
Excellent
T, 24 Oct 2023
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靴を脱いでくつろげるところが良かったです。冬に向けて、あたたかい紅茶もフリードリンクで提供いただけたらよいのになと思いました

10/10
Exceptional
Yuka, 18 Oct 2023
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お部屋が綺麗でよかったです

8/10
Excellent
MIYAKO, 20 Sep 2023
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とてもゆったり出来、豆から淹れる珈琲も美味しく、ビールも美味しかったです

10/10
Exceptional
?, 29 Aug 2023
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部屋の隅にほこりがあったのが少し残念でした。

6/10
Fair
Ryota, 24 Jun 2023
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新し目でフリードリンク、小さい子供も楽しめる遊び場もあってよかったです。 ただ、レストランのスタッフが対応がイマイチでした。 他の席には案内後に水持ってきてましたが、こちらの席には料理が来たあとお願いしないと持って来てくれませんでした。 どんな料理かを聞いても欲しい情報は返って来なかったです。

10/10
Exceptional
Yuki, 16 Jun 2023
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ホテルで過ごす時間がとても楽しい。公園も隣接していて遊びにも行ける。朝ご飯は別格。温泉でないのだけが残念。

10/10
Exceptional
kaori, 29 May 2023
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子連れにはとても良かったです!

10/10
Exceptional
Liu, 21 Apr 2023
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環境、服務、舒適等整體都非常好!唯一是連續多晚住宿,補給不足!牙膏不足夠使用

10/10
Exceptional
Wing Man, 17 Apr 2023
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房間非常大,整潔。交通方便,梅小路京都西站一出就見到

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