Tzam Poc Resort
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Hotel Description
With a stay at Tzam Poc Resort in Santa Catarina Palopo, you'll be steps from Lake Atitlán and Multiple Use Area Lake Atitlan Basin. This hotel is 0.7 mi (1.1 km) from Pintando Santa Catarina Palopó and 0.7 mi (1.2 km) from Santa Catarina Palopo Church. Stay in one of 6 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Housekeeping is provided daily, and rollaway/extra beds (surcharge) can be requested. Featured amenities include multilingual staff, laundry facilities, and a library. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 5 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
Minimal age
18
Optional fees
- Airport shuttle fee: USD 55 per person
- Airport shuttle fee per child: USD 45
- Rollaway bed fee: USD 60.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
English
Italian
French
Spanish
Important information
You need to know:
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 5 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
Minimal age:
18
Optional fees:
- Airport shuttle fee: USD 55 per person
- Airport shuttle fee per child: USD 45
- Rollaway bed fee: USD 60.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
German
English
Italian
French
Spanish
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Hotel Description
With a stay at Tzam Poc Resort in Santa Catarina Palopo, you'll be steps from Lake Atitlán and Multiple Use Area Lake Atitlan Basin. This hotel is 0.7 mi (1.1 km) from Pintando Santa Catarina Palopó and 0.7 mi (1.2 km) from Santa Catarina Palopo Church. Stay in one of 6 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Housekeeping is provided daily, and rollaway/extra beds (surcharge) can be requested. Featured amenities include multilingual staff, laundry facilities, and a library. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Hotel policies
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Electrostatic spray is used for disinfection
- Contactless food service / room service is available
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
Minimal age
Optional fees
- Airport shuttle fee: USD 55 per person
- Airport shuttle fee per child: USD 45
- Rollaway bed fee: USD 60.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
English
Italian
French
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Transportation services
Other
Hair salon
Airport transportation (surcharge)
Fireplace in lobby
Coffee/tea in common areas
Laundry facilities
Garden
Library
Free breakfast
Multilingual staff
Picnic area
Front desk (limited hours)
Porter/bellhop
Sauna
Designated smoking areas
Pool umbrellas
Area shuttle (surcharge)
Number of restaurants - 1
Number of outdoor pools - 1
Number of hot tubs - 1
Theme park shuttle (surcharge)
Snack bar/deli
Free self parking
Free valet parking
Number of bars/lounges - 1
Number of poolside bars - 1
Beach shuttle (surcharge)
Pool sun loungers
Free long-term parking
Terrace
Wheelchair accessible – no
