Everything was fine with us staying there, except for the breakfast need to upgrade on that with more food as we pay additional for breakfast..

This property was very nice for the 7 nights we were there it was a great experience, the views were amazing, the service we got was even better The room was cleaned everyday with fresh new sheets and the facilities on the apartment were also very convenient for travelling with kids The only issue is the location nothing was really walking distance it’s a good thing Malaysia has very cheap transport

Great 4 bed apartment, lots of space for family of 5. Nice varied breakfast and helpful staff on front desk. Lovely pool with nice city views and jacuzzi.

Room was very disappointing, broken cabinet, broken sliding doors, stains on couch and rug etc. Staff very friendly.

Modern specious property, however it's located next to highway so can be nosy. Hotel offers great facilities including a large pool however the apartment is a little date, has a smell that's hard to get rid of. Staff is strict, careful of what you break or lose coz they inspect the apartment and make you pay at check out.

Spacious area and the apartment condition was quite good. Limited bathroom amenities especially the towels were old and smelly.

Starbucks vending machine is a great facility

Brilliant Place for Downtown

Generous large ultra modern apartment in the heart of Kuala Lumpur. The views from the apartment are breath taking. The staff was polite and helpful and even received a birthday the family enjoyed the large open pool in the evenings. The only small oversight was I wasn't aware of the free breakfast until I saw my booking. Also make sure not lose your room key as there is a charge of 30 RM otherwise.

Truly enjoyed our stay here! Comfortable, spacious apartment in a central location.

Very Happy

Very spacious 2 bedroom apartment. Lovely view of Petronas Towers even though because of the angle, we could only see 1 of the towers! Had dinner at a lovely restaurant Tifa on the adjoining block. Easy 5 minute walk to Intermark mall to pick up groceries. Lots of dining optiond at Intermark too! Was served by a very friendly front service staff Desmond.

Connecting toilets for all bedrooms were a plus. But the bathroom and furniture look a little outdated.

Family friendly

Perfect for big family.. Just a few minutes drive to shopping centre..

Terrible smell !!!

The Check in was below average. The staff was more concerned about collecting their fees than providing some information about the property and amenities. No mention about the Restaurant or swiming pool location. No card was allowed as deposit. I have to leave cash that was returned to me at checkout, couple of hours before leaving Malaysia, The worst part was the terrible odor in the bedroom probably comming from the bathroom. Worst Hotel experience ever!!!

Good room, not the staff.

The room is great but unfortunately, the staff working there need to be better in providing the services i.e. housekeeping, maintenance.

Very friendly and helpful personnel. Especially Pearl and Wilnie

Don't trust the recend comment

Stayed 5 nights. Poor housekeeping standard. Cant believe hairs all around the washroom floor after cleaning.

New, nice & spacious property but hiccups aplenty.

I booked 2 units of 2 bedroom stays and 1 of them was “upgraded” to a deluxe/premier. The vinyl flooring was not in a good condition, dusty & one of the rooms toilet was dirty with the towel used. The toilet floor had some stains which was told by the housekeeping agent that it was due to paint. Considering this property was just newly launched, I’m surprised that the “upgrade” was in poor condition. The Housekeeping agents were assigned different floors for them to handle & the one that came to inspect told me that the unit shouldn’t have been released for the guest to stay in. I had to switch rooms and when I switched to the other room. One of the room toilets had no shower head. I rarely complain about properties but I had to make an exception for this. Because this is a new property. I encourage the management to do a proper investigation in the lapses.

Very good! Will stay again if I am in KL.

Very good. Location excellent. Free parking for us that drive from another state. Unit condition is very clean and comfortable.

Fairly empty, lack of attention on security

My bag got stolen at the Ariva Trillion Residence lobby. Made a police report and yet to hear any update. Best to say this affected the whole stay experience and we won't be going there again.

nothing around the hotel