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Located in Austin (East Riverside - Oltorf), Country Garden Inn is within a 5-minute drive of South Congress Avenue and Austin Convention Center. This hotel is 1.9 mi (3.1 km) from St. Edward's University and 2.8 mi (4.6 km) from Lady Bird Lake. Make yourself at home in one of the 55 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and microwaves, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Free self parking is available onsite.
No rollaway/extra beds available
No elevators
Professional property host/manager
Masks are compulsory at the property for guests without full COVID-19 vaccination
Pets not allowed
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Free WiFi
Parking available
Dining services
Concierge
Smoking areas
Business facilities
Accessible facilities
Coffee/tea in common areas
Free breakfast
24-hour front desk
Designated smoking areas
Free wired internet
Wheelchair accessible parking
Braille or raised signage
24-hour business center
Number of outdoor pools - 1
Free self parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Visual alarms in hallways
Upper floors accessible by stairs only
Well-lit path to entrance
Pool hoist on site
Bkfast was closed and only given 1 sack with hardly anything in it
it was just dirty
Staff was totally rude
No lobby to stay while waiting.
Cucarachas por Todo lado
terrible
it basically a crack head motel, the water pressure was terrible. the AC barely worked. the door to the room was hard to open.
The room had a few bugs problems, old microwave, bad accessible bathroom since I can’t reach the towel from the top of the racking. No ramp outside.
Please do not stay here ever unless you're a junkie hooker homeless or amongst the likes. How there wasn't bugs was shocking. Mini fridge broken leaked water. The phone was smashed up. The door had to be kicked open, guess that's a plus for how sketchy it was the pictures do NOT show what the rooms are like and is VERY MISLEADING. The dead bolt on the main door would NOT lock. Lampshades covered in strange spots, walls had marks or holes/drywall covering them. Bathroom Im SURPRISED the toilet worked! The seat was half off! The toilet not properly secured! The bathroom door would NOT SHUT the part where the lock would lock was BROKEN OFF the AC was missing the front vent and knob while also being dented up like crazy! Again DO NOT STAY HERE UNLESS YOU'RE HOMELESS AND NEED A PLACE TO REST FOR THE NIGHT AND EVEN THEN THE STREETS MAY STILL BE BETTER
The staff at the front desk go the xtra mile to help you. Thanks
Ghost check in
I was checked in before i even got here i wad literally in the air on a plane when a check in was done. Took more time to straighten it out than just checking in. The room waa supposedly vacant but we had to get another room because that one wasnt available... highly suspect if you ask me. Property isnt in the greatest of shapes either... toilet wasnt on properly it would rock back and forth I felt aorry for the people below us, the furnishings look and have the stability of a 2nd store or hand me down type deal... its not great. Will never opt this Motel not Hotel EVERE again.
Nice
Very nice
For the price, it really wasnt worth the price charged. I had to ask for a fridge. In order to plug up your phone, phone charger,etc. you had to either unplug the mini fridge, microwave or t.v. . The motel was just not worth the price.
This property does not match the photos. There was a broken lamp, unfinished paint, a dented door, and unfinished furnishing at the head of the bed.
there was bugs in the room
No hot water on Sunday morning
It was a good rest . Thank you
This was easily the worst motel I’ve ever stayed in. The room was filthy and in shabby condition. Dirty bed linens and two, very suspect towels. There was a microwave but the glass door was shattered. The property is littered with broken refrigerators, ice makers and other various broken equipment. I don’t expect much from a discount rate motel, but this was far below even the lowest of expectations.
Clean
The room was actually cold when I checked in. Perhaps saving a little money on air-conditioning when it’s not needed might permit coffee makers in the room. Bad enough that there’s no daily service which I can live without, but I need my coffee!
worst place I ever stayed in 34 years
Worst place I ever stayed. Window broken, faucet fell off, and place smelled horrible. We had a two night stay and left after 1.
Per room requires an additional 10$
Filthy. I pulled the bed back and it had never been cleaned. Dirty sheets on the beds. Dead cockroaches . Furniture falling apart. Bando
เดินทางสะดวกสบาย อาหารเช้าควรมีเยอะกว่านี้
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Property was run down. I didn't feel safe. And didn't stay the night. I want a full refund
Waste of money
It was horrible the curtain was broken the room smelled like cigarettes there was no microwave the coffee pot was broken the mini refrigerator was rusted the door was banged up as if it was kicked and punched and the tv was stuck on one channel DO NOT GO HERE and the people who stay here they will eavesdrop through the Ac And window rude people don’t waste your money here it was a horrible experience for us don’t believe what you see you on their websites the rooms don’t look that nice it smelled like weed everywhere..
Staff Told me to go talk to the guest with me about a fee to pay before I check in, I come back inside to be told we cannot stay there? But I already booked and paid for the room in advance—and they still wanted the extra fee to be paid. I couldn’t get my money back and was not told in advance about this. I also was not aware that the guest with me had any lingering “fees or issues” with the place. I would like a refund since I had no idea that was going to happen and I’m short on cash. If I would have been aware about that situation I would not have tried to book a room there. I have stayed there since and didn’t have any issues last time. So I was confused and taken back when we were told to then get off of the property.
Door didn't lock from the inside, there was hair in the bathtub, and there was a man sitting naked in his car touching himself while staring at me upon arrival.
Great stay. Friendly staff
I stayed here and it was the worst hotel experience of my life. When we got into to the room it smelled strange. Then I went to wash my hands and the faucet broke off. I called downstairs we changed to another room next-door. That room smelled funny. Then the lights didn’t work. So they moved us to a third room and that room smelled funny. There was some disgusting red stain on the sheets and comforter so we had to have them replaced. in the bathroom the door was broken and the toilet was rock rocking back-and-forth. The refrigerator was dirty and the chair at the desk was broken so when I went to sit on it I almost broke my neck. I asked for my money back which I still believe I deserved and they refused . When I got home got sick and I swear to you it is because of the state of that room that I was sick. So I never had a chance in the state that I was feeling to fight farther for my money so I am here now telling all of you not to stay at this hotel. The breakfast was terrible they had absolutely nothing the only light at the end of this dark tunnel was the sweet woman who worked the front desk and the nice man that worked the desk at night they were very kind and very helpful but you can only help so much when it’s that bad . I travel a lot and this hands down was the worst experience I had ever had. If they had done the right thing and given my money back I would have been nicer. I deserve a refund. So if you want a hotel who cares about your feelings or your experience
👍
Middle of the road
It was fine. Nothing bad, nothing great. Served our needs for a place to sleep before flying out the next morning. Room was clean. Smelled stale. Not sure if the AC worked out not. It wouldn't turn on when I tried, but at one point in the morning it turned on. The gentleman at the front desk was friendly and welcoming.
False advertising. Reeks of Cigarettes
It was terrible and false advertising. How do all the rooms at a non-smoking hotel smell like cigarettes? I don’t understand that. I tried multiple rooms and still had the fear of waking up and smelling like cigarettes the next day. The manager is very difficult to reach for if you have any problems. They said I can’t get a refund on anything despite how miserable I was. I wouldn’t recommend staying here to anyone. Oh, there was blood on the wall by the tv. I didn’t know what that was about. It might be closer to downtown but it’s not worth it.
It was really dirty, old and beat up, I work in oilfield and this is by far the worse place I have been to.
Handicap room originally put in was fairly small and shower wasn’t great due to slippery floor and vent fan not working that caused more humidity in room, but staff was kind enough to switch our room to a larger room for last night there that was much better.
Poor Key card system.
Key card wouldn’t work in first room so moved to another room. Struggled opening that door too. We should have asked for refund then and left.
Lip stick on a pig
The check in was great, the guy at the desk was fast and courteous. The issue is the hotel itself. This place needs a upgrade it's dated and you can tell were patch jobs were done, it's like they started to fix it up but ran out of money and left it as is. Price was ok at 430.00 for the F1 weekend and location is good as well as proximity to track. Check out day was a pain in the ass as I had staff knocking on the door at 10am even though check out was at 11. The staff made it seem like we were never going to leave, I even called front desk to advise we were leaving as scheduled but they still sent the maid and some Indian guy to bang on the door. Now thanx to the poor remodel at that place, I cut my finger on the security lock hardware on the door which was broken and sharp. I will now have to go get a tetanus shot thank to that and their staff that kept banging on the door day of check out
The water pressure in the shower was very weak, keycard would inactivate at least once a day, and there was no closet.
Noisey, dirty, no in room coffee, no ice, breakfast was Waffles.
What a deal!
I had a great experience. Courteous staff and great and spacious clean room 😄
Definitely not a $100 a night room. Bed was uncomfortable. Homeless all around. The gentleman at the front desk was a pleasure tho.
Bang for your buck.
Very nice stay. Better than expected.
Good for a night stay to sleep. Breakfast was only cereal.
Don’t to it!!
Well the homeless/drug addict lady sitting on the stairs going to the room was the 1st red flag. Management knew she was there too?? The room was old, everything was clean but looked old and dingy. The walls had god knows what on them. Went down to the pool just to check it out and the side wall was green. So we couldn’t swim there. This place is for the locals that need a place to sleep, drug users and all are welcome. Not a family place, not a clean place and it is worth every penny to stay down the street for $30 bucks more.
Filthy and unpleasant. Staff appeared intimidating. Would not recommend at all!!
Nothin
The picture in the description in no way resembles the room I got. It was a dump. There was a strong chemical smell in the room. The floors were sticky with multiple un-rinsed moppings. The sheet rock in the bathroom was “exploded” around the toilet paper holder. The toilet was not attached to the floor, but the A/C worked.
Couple be better
It was cheap. I got what I paid for. COCKROACHES! Pee droppings all over the broken toilet seat. Two miniscule bars of soap. Breakfast was...cereal or a waffle. Hope you like syrup because there was no butter. Oh, they did have a stack of white bread out in the open, and a toaster. But again, no butter. THere were a handful of those little packets of ja
I don't typically leave reviews, particularly bad ones, but this place was pretty bad. The entire property was filthy with beer cans lining the stairway, layers of cigarette butts all over the ground. Inside room, there were dead cockroaches, splatters of something? Blood? Or worse? On the walls in bathroom, sheets were dirty, not just stained, but like not washed! The breakfast consisted of 2 sugary cereals, and white bread with no spreads.
Unpleasant experience
A very run down dirty hotel. If on a budget like i was, i wouldnt recommend it.
The immediate area inside and outside this property made me consider sacrificing my prepaid reservation and going to the La Quinta on the corner.
The place looked really ghetto. The room smelled like cigarettes, and the environment let off a very uneasy and unsafe feeling.
The hotel room is a total joke, a cook roach inside welcomed us, found a nom working refrigerator, a rusty water faucet, dirty towels, seriously a place run by careless owners. Took several pictures for proof. The only good is the franchise name. Poor quality once you see the rooms. Wife was very happy once we checked out. Please do a favor to yourself and go somewhere else
we couldn't check in early there no late check in policy and to check in early I had to pay 30 cash which I feel the front desk kept the money but other than the check in process everything was smooth
Felt very uncomfortable. Did not like the smell of the room felt sick the whole night.
We didn’t even stay… they wouldn’t refund us as we were only needing to stay one night. It was very unsafe for 2 young women as there were tons of construction workers loitering outside the rooms. The room we went into was disgusting. The floors were sticky, the bedding was staying and gross and the air conditioning didn’t even work . When asked if we could get our money back as this was not a place we felt safe or comfortable in they refused and we ended up making a trip short and just driving back home 3.5 hours in the middle of a lightening storm at 10pm
Would recommend.
Everything was good. My only complaints are that the beds are a bit too firm and the TV volume is capped and can barely be heard. Otherwise, it was a good and quite affordable.
Easy access to highway.
I’ve only stayed here because the lady who works here is very sweet and accommodating. On the other hand the Indian guy is rude!I’ve never checked in with him but he was telling me I had to pay extra money up front as many times as I had stayed here NOBODY ONCE mentioned I had to pay extra money I asked for a refund (which he refused). I’m going to look into speaking to someone higher up because he says he is the “manager”. As a manager you should be RESPECTFUL
This place is disgusting. Do not stay here.
The Charge Should be $40 a night at Most
The hotel was dirty inside and out. Parking lot was filthy. Rooms was ran down with super worn down raggedy furniture. Even the walls were falling apart. Found a couple roaches. I am glad I had my own bedding because I would not been able to sleep.
the blankets had stains on them and restroom smelled a little bit.
The room was a mess when i arrived on my check in. It was a non-smoking room but you really smell the smoke when you're in the room. The security lock of the room was broken and I thought I could change my room but the vicinity was loud and realized the room will all be the same anyways so I had to leave.
Scared
We had to call the office twice to break up a fight that was happening outside of our room. And attendant told me to call 911
My room was not really a guest room, I don't think. There were old cigarettes in the shower, and false eyelashes on the bathroom counter. No toilet paper or toilet paper holder even in the bathroom.
The place is very dirty on the outside and the bed looked like something they just quickly threw together. The metal frame was sticking out about 6 inches past the mattress all the way around. Also i was told on the phone it was a $50 pet fee ($25 per pet) but l yet when i showed up it had now changed to a $100 pet fee cash only and they would not provide a receipt.
On and off to and from the highway.
Property needs a update
👍
Room was clean, convenient and staff was extra helpful
There was cockroaches & I left covered in bed bug bites.
Everything was good aside from a low pressure shower head
Dirty
Roaches and more roaches
Roaches, roaches everywhere.. literally could not sleep all night because we were all afraid of them crawling on us. The first room we got the AC didn't work at all and a roach literally crawled across my husband's face.
All towels dirty, tv broken, door previously kicked in… and all for $300 a night (it was race weekend)
The room was dirty. There was trash in the parking lot. Definitely do NOT recommend staying here.
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Location by highway was nice, condition of room was poor, killed two roaches. Dirty, broken/dirty microwave, missing other amenities. Can’t believe Wyndham allows there name on this place.
I found a crack pipe in my room
Half the lights in the room didn’t work. Cigarette burns throughout the entire room. The towels were thin and scratchy.
The water in the pool is green. The refrigerator was old and not working. The AC worked but is on its last days. The bedside shelf has fallen to the floor I will never stay there again
Cleaning Room Better So This Doesn't Happen Again
When I got there James was really nice and attend to the needs of the customer. I went to the room and got all of my stuff in and off the work that night. The next day it wasn't great at all I got eaten up by bed bugs and that wasn't nice at all told them about it and they didn't compensate me at all for the bugs eating me up they didn't offer a discount. I didn't want to leave because of all the things I had to pack up so they gave me a new room with the refrigerator needing to be defrosted it was really bad. I only did that two nights there and was out of there that day staying with a friend and moving my things out the next morning. So all and all it was okay until I got eaten up with bed bugs that turn out terrible for me because I was in pain for a whole week with these bits on my neck, arms, stomach, and legs it wasn't a good thing for me at all. I was in pain.
The bathroom had a musty/moldy smell to it. One of the towels had stains on it and so did the sheets.
Great location. Simple, clean-ish, no major concerns. Decent size. Parking ok.
It was ok for one night
Not so great stay for price you pay
There was a shredded rag left on desk, smoke detector sitting coffee pot,no coffee, hair dryer sparked, the entry door can be pushed open(been kicked in previously). Trash bag left in stairway for both days. Beer can also left on stair for 2 days. When they did clean up, they took the towels and didn’t replace them so had to go ask for some half naked
Room was not as it shows on app bad like urine smell door was hard to open and old and over crowded room with trashy old furniture and the ppl up stairs just stomping while they walk or what ever they were doing never aguan will i stay here.
Old facilities. Nothing current.
Not Worth The Money
Completely different from what the website indicated - far lower quality. Bedding, towels, shower curtain were all threadbare and falling apart, and the blanket had a gross-looking stain on it. Shower head almost broke off from the wall when turning it on. I asked for an extra pillow because the king bed only had three flat pillows, but they said they didn’t have any more. The good points are that it was relatively clean, quiet, and the AC worked well. This cost nearly $100 a night, but really should have been $50-60.
Roaches.
Ok
The ac it’s to much noise couldn’t sleep
Not so good
They would not allow me a early check-in, said check in was at 3pm. At 3pm my room was not ready. So I waited, 3:15 said room will be at 4pm. I did not get into my room until 4:30. So I missed my cousin’s wedding!!!
Breaking In!
From the moment we arrived, the first thing we noticed were all the doors dented and in bad shape! All of them! So we went upstairs to the room and the door wouldn't open. I went down stairs to complain to the young lady at the front desk and her response was that the key may have deactivated. So she activated it again and off I went back upstairs to attempt to open the door. And it still did not open!! I called the hotel on my cellphone and I told the young lady that if she could come open the door for us because it would not open. She tried it several times and noticed that it wouldn't open. At first she gave it a little shove and nothing. Then she started lunging herself to force the door open and that finally worked. So I asked her if that is what we would have to be doing every time we wanted to open the door and she said no! That won't happen again, it was only one time. So I went inside the room and she left back to the front office. Later on , my family and I went to dinner and when we arrived I noticed once again that the door would not open. This time the young lady was not so nice! She said you just have to push it, it will open! I was like ok, so I'm going to be looking like a thief trying to break into the room every time I go out! So now I know why all the other doors were dented as well. It seems that this wasn't a problem in just one of the rooms but in all. Very poor service and poor maintenance of this building.
Bad hotels
Room has a smell and blanket has a cigarette barn floor is not clean, not Enough cow and when I ask for more towel they said they don't have extra towel. The toilet is not clean and when I ask for another room they said it's they have all the same thing into their properthing in the deodorant property
This Motel is not up to normal Wyndham standards. Towels were worn thin. Sheets were not the cleanest. There were several ladies of the night hanging around the front. Will not stay at this location again.
Country Garden Inn | Hotel in Austin | Travala.com
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