Excellent
108 Guest reviews
Fugalei St, Apia, Samoa. See map
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With a stay at The White House Hotel Samoa in Apia, you'll be a 2-minute walk from Fugalei Fresh Produce Market and 8 minutes by foot from Flea Market. This hotel is 0.6 mi (0.9 km) from Fish Market and 1 mi (1.6 km) from Falemataaga – The Museum of Samoa. Make yourself at home in one of the 12 air-conditioned rooms featuring flat-screen televisions. Bathrooms have showers and complimentary toiletries. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided daily. Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Parking available
Dining services
Concierge
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Front desk (limited hours)
Meeting rooms
Designated smoking areas
Wheelchair accessible parking
Designated smoking areas (fines apply)
Free self parking
Banquet hall
Staff was awesome
The main highlight of this property to us was the staff and their best service to their customers. Our first checked in unil checked out on 29th January 2025 we don't have any problems.Thank you Ana and your great quality of customer service you've giving to all your clients with all your hard work, you have managed your staff really well to make sure the customers are happy during their vacation. Blessings and great pleasure to have someone always asking and checked out to make sure we're okay ( Matilda or Tile ) Thank you so much for helping when we needed your great service and your yummy buger is the number 1 in town. Your wonderful hospitality makes us feel welcome. You guys best customer service wanting us to used this facility again. Thanks again Ana and the team...
Its just a room with a shower and toilet fridge. Pretty average.nothing much to the room
The staff were amazing. Room was clean & breakfast was great.
Very friendly staff also it has everything that you need. I would prefer a downstairs room, only because we had our grandson. Overall I will definitely book to stay there again.
Good people.
Booked this for my mum and aunty, they said the room had everything they needed and service was amazing. They loved the location, not far from the market and would definitely stay here again. Thank you.
Best Customer Service
This place has the best customer service. The ladies at the front desk are so helpful. I have stayed here every time I go to Apia because I feel at home here.
My partner and I stayed here a night before heading to to a resort the following day. It was so convenient and close to the township and shops. Our room was bigger than we expected and had air conditioning which is a bonus! Rosy's Burgers is also on site which had the best fish burger and loaded fries I've had! The staff were extra lovely too.
My jewellery got stolen from my bag that was inside my room while I was in the dining hall having breakfast
Was ok for a one night stay.
its good experience only thing is no hot water for shower.
Very clean and tidy, staffs are lovely also can take minutes walk to apia town area. Easy access to dining and bar .
Great place to stay, fabulous breakfast
There was no hot water, air con very noisy then would not turn on,
Friendly staff, comfortable bed and bathroom, handy to fresh market and shops, fresh fruit for breakfast
Friendly staff. Room was ok, no toiletries provided so good thing we brought our own. However on our last night a bar of soap was placed on our bathroom sink. The room had a kettle and just when we wanted to make a coffee the kettle had a European plug which cannot be plugged into the plug on the wall. No adaptor provided. Sliding door to the bathroom was difficult to close at first but was manageable, however looking from inside the bathroom, the door had black streaks of grease or oil marks that is probably used to lubricate the wheels on sliding door. The cleaners may not see it, as the door is probably left open when they do their cleaning. Tv was available but no programs. Hot water was available but the room we were in, it comes on burning hot, unable to control hot water, in less than a minute, no hot water whatsoever. On our first night we were woken up at 11.30pm by a staff only to be told to move our car. We got confused as the front yard had a massive car parking area and only a few cars were parked. Car moved 5mtrs from where we originally parked. Not sure why we were not told earlier since we were at the premises since 6pm. Breakfast was great, nothing fancy, but at least something to get you going through out the day. I recommend their friendly services but just minor things that needs to be worked on especially with house keeping side of things.
- Rooms closed road. So they were noisy all day- - No free wifi. When I asked them about wifi, staff asked me waiting for 3hours, and then 20 mins and then no IT to provide voucher code. Both of staffs were not honest. We had no wifi during stay and we checked out and no body replied any feedback. - The area was not safety. I and daughter went to supermarket and restaurant to buy dinner. There were a lot man follow up us and joking us. - Bathroom was small and old.
Friendly helpful staff. Facility a little rundown
good value
The hospitality was absolutely amazing from arrival to departure. Staff went over and above to making sure we were looked after each day. Facilities were suitable and met our needs for the duration of our stay. Prime location to the markets, and town. Had the best holiday experience and highly recommend this hotel for your next stay. Affordability so that you can spend more on shopping and local activities.
I like its peaceful the place but the only thing is restroom exaust fan is not working😢
The five star rating was for the wonderful friendly staff led by Anna and Brenda. Fantastic customer service from every single member of the team. Will definitely visit again ☺️
The staff is very helpful & friendly. The room was archaic. They did not provide soap or shampoo. The best thing about the White House was that the Internet was very affordable and fast.
Thank you so much The White House hotel Samoa for your amazing hospitality and service the staff their all so friendly and amazing. Breakfast buffet always fresh and served hot and the food there from the menu is delicious. I will definitely be coming back to stay when I return to Samoa in the near future. Faafetai Lava ❤️
Clean , central , nice staff By a very busy road so noisy
Had 4 nights at the White House and could not fault it for cleanliness, being close to main market & downtown Apia, excellent breakfasts and super friendly & helpful staff. You do get some road noise but not at night. Great value and recommend
Room 12 had alot of traffic noise. breakfast was good. Friendly staff
Should be a kettle in the room
Good for short and cheap!
Chose this hotel for an overnight stay for a cheap price. Needed two rooms. It was totally fine for short and cheap stay. Only problem was no hot water in either room. Luckily no one really minded since you are in Samoa, but I really need a warm shower… it was very cold.
Everything was good
I liked everything
everything was good
We had a great stay, perfect way to end our holiday. very clean room, all amenities set up, super friendly staff, great location, on top we received a delicious complementary breakfast. Thank you so much!! Highly recommend!
The staff were very hospitable and very accommodating. I liked the fact that they greeted you with a smile every morning. Very friendly staff 100 percent.
Need to change the bath towel as well every 2days.
Staff friendly and always Smiling.But the customer services are not good enough.
Staff and service was great they're lovely and friendly we check in and we saw the bed was not on the good condition the bed sheets wasn't change but thanks to the service they went back and do it for the guest even the location was good is close to Apia
Top tier service
I booked my elderly parents to stay here for a week and they loved it. They were greeted with the most welcoming staff who were so helpful. They commented on their room and advised it was cosy and pleasant for them. Thank you Isnel for the great hospitality. Highly recommend to stay here when visiting Samoa
Good
👍👌❤️
Amazing, friendly and helpful. Room very clean up to standard. Recommend to all. Safe and secured at all times.
Was all we needed for a late night check in, one night stay after just arriving to Samoa before making our way down to the south coast. Room and ensuite was cramped but air con worked really well. Comfortable bed. Very clean room. Just don't leave anything sweet out. Nice handy location to fugalei market. On a busy main road so you hear all the traffic at night. Staff need to pay closer attention to room prep. Things like teaspoon to stir hot drinks, face clothes were missing. We had conditioner but no shampoo. There's a tv but no channels were available. Lovely breakfast though and friendly, helpful staff.
Good for price
Best customer service and rooms were very clean
The check inn was easy, the staff very friendly and the place was clean and comfortable.
Great room. A good hearty breakfast and great staff. Even helped us wash the dust off the hire car.
Great little hotel in a good location for central Apia. Rooms were clean. Downside is the location next to a busy road which is pretty noisy and traffic starts early around 06.30 and goes till late at night. Limited areas outside of your room to sit or spend any time and this is also next to the road so not too pleasant and no chairs in your room. If you just want a reasonable base in Apia it's a good choice, but not the location to sit and relax.
My stay here was unpleasant. I paid for an early check in as i needed to get ready for a wedding, upon returning early hours the gate was locked and the security guy was no where to be found. I ended up sleeping at my sisters hotel. When i raised with staff, and manager they apologized but failed to reimburse any cost. Not only i paid for early check in but the rate per room where i was not able to access after hours. Terrible and would not recommend it at all.
Great place to stay
The White House staff were excellent, the room was great and the breakfast was great but it is on a main road so lots of traffic noise which was noisy at night so had to keep the air conditioner on to drown out the traffic noise rather than just using the fan.
The White House Hotel Samoa | Hotel in Apia | Travala.com
Very closed to everything in Apia that we liked the staff are very welcoming and friendly the food very good and healthy and the rooms are clean Thank you White House Hotel for your hospitality look forward to see you again next time