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28 Jan 2025
Tuesday
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29 Jan 2025
Wednesday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at The Square in Surabaya, you'll be connected to a shopping center, a 3-minute walk from Petra Christian University and a 4-minute drive from City of Tomorrow. This spa hotel is 1.8 mi (2.9 km) from Pelita Harapan University Surabaya and 2.3 mi (3.7 km) from Universitas Islam Negeri Sunan Ampel Surabaya. Stay in one of 120 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature slippers and hair dryers. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 7 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Professional property host/manager

Guests must provide health documentation

Guests must provide a negative COVID-19 test result

Negative COVID-19 test result must be of specific type(s): Antigen

Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours

Minimum age for negative COVID-19 test result requirement: 12

Property does not offer onsite COVID-19 testing

Pets not allowed

Service animals not allowed

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 295000 per stay

We have included all charges provided to us by the property.

You need to know
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • At check-in, guests must provide a negative Antigen COVID-19 test result.
  • The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 24 hours prior to check-in.
Special Instructions
Front desk staff will greet guests on arrival. At check-in, guests must provide a negative Antigen COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 24 hours prior to check-in.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately IDR 70000 for adults and IDR 50000 for children
  • Airport shuttle fee: IDR 150000 per vehicle
  • Early check-in fee: IDR 180000 (subject to availability)
  • Late check-out fee: IDR 180000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Indonesian

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Smoking areas

Banquet facilities

Other

Elevator

ATM/banking

Gift shops or newsstand

Shopping on site

Airport transportation (surcharge)

Breakfast available (surcharge)

Laundry facilities

Television in common areas

Garden

Safe-deposit box at front desk

Multilingual staff

Free newspapers in lobby

24-hour front desk

Full-service spa

Designated smoking areas

Airport transportation

Billiards or pool table

Grocery/convenience store

Number of restaurants - 1

Number of meeting rooms - 7

Number of outdoor pools - 1

Free self parking

Number of poolside bars - 1

Number of coffee shops/cafes - 1

Airport transportation - drop-off (surcharge)

Terrace

Banquet hall

Wheelchair accessible – no

Hotel reviews

7.6
Very Good72 Verified Reviews
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Cleanliness7.8/10
Service7.4/10
Comfort7.6/10
Condition7.6/10
location7.2/10
Neighborhood7.2/10
6/10
Fair
Verified traveler, 25 Feb 2020
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In university are, rooms are occupied by the student and they come and go throughout the day so the elevator is always busy. Lobby is not on ground level and the elevator to the ground level is separated to the one goes to your room. The cleaning staff is very polite and friendly

8/10
Excellent
Verified traveler, 08 Dec 2019
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The staff are very helpful.

8/10
Excellent
Nuriye, 22 Apr 2019
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Good calue and clean secure hotel

I had one night here . Feels very safe and very good value . There was a starbucks below which was convenient

10/10
Exceptional
Verified traveler, 19 Apr 2019
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Ok stay

It was ok

10/10
Exceptional
lesaleh, 11 Sep 2018
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Nice hotel friendly stuff very convenient to all

The hotel great ND the stuff too very convenient to every thing.the price is excellent

8/10
Excellent
Verified traveler, 22 Apr 2018
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Nice hotel near the airport

Booked this hotel because we wanted somewhere inexpensive near to the airport. This place is a little out of the way, but if you're taking a cab/grab it shouldn't be a big deal. It's also on top of a mall so that's pretty handy. The room's clean enough, and large! The bathroom is a little small, and the shower doesn't have a door so the water kinda gets everywhere. Wifi is inconsistent.

8/10
Excellent
SITI, 05 Aug 2017
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It was great for stay in this hotel but only there is no hair dryer and the water shower is too small

8/10
Excellent
Verified traveler, 10 Apr 2017
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About 30 minit by taxi to Juanda International Airport but the hotel quite far from city centre, mall and shopping complex

8/10
Excellent
Visiting, 14 Feb 2017
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economical hotel

To start the review, I must evaluate in relation to the price I paid. For the price, I must say, the cleanliness of the hotel still can be improved, esp. the bathroom. Cleaning service should watch the toilet tissue and replenish enough tissue. I was left without tissue on one night. Breakfast was ok. Surrounding: a lot of street food. Overall, it was an OK stay because the hotel is quite economical.

4/10
Poor
Sanghee, 11 Oct 2016
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Lot of ants

Old facilities, lot of ants inside the room, bad breakfast. But the cost is cheap and staffs were friendly enough.

10/10
Exceptional
limbangjaya, 15 Dec 2015
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nice hotel at best price

Always perfekt

8/10
Excellent
Tan, 30 Nov 2015
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Nice hotel closed to airport

Near airport, Easily to find food nearby. Room cleanest very good. Price reasonable. The view of the ground floor very nice with fast foods stall and coffee bar

10/10
Exceptional
limbangjaya, 23 Oct 2015
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nice stay near university

i stay this hotel after landed at late evening

6/10
Fair
Peter, 07 Oct 2015
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Handily sited accommodation

Hotel is sited pretty handily to the airport and the intercity bus terminus. Not a great selection of dining options and sights in the immediate vicinity. Room quality was OK although would have liked access to the little balcony which seemed to be reserved for the air conditioning unit. But ultimately, it was the extremely helpful front desk staff which sold us on this place. (poor floundering foreigners :) )

4/10
Poor
Nazia, 23 Mar 2015
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Not a pleasant experience

Felt like a student dorm than a hotel, most rooms are occupied by students, most staff don't speak any English, no help for tourists. Small bag of laundry cost about $22, staff give you different price codes for transportation service. Very far from the main city centre, costs a lot for transportation service to get to the city.

8/10
Excellent
Verified traveler, 15 Jan 2015
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It's not too bad really.

The location, while not situated right smack in the city centre, is charming in its own way. I find joy in food from push cart sellers in the middle of the night, but each to his own stomach. It's also a blessing to have a Starbucks situated just downstairs.

8/10
Excellent
kevin, 12 Jan 2015
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Not too bad, but room for improvement

I made a purchase for a double bed room, but was given a twin bed room without good reason upon arrival. Nonetheless, I accepted. Room-wise, it is spacious and reasonably furnished. Did not want to kick up a fuss about the stains on the toilet ceiling or the spoilt socket under the TV. Staff don't come across as the friendliest, just generally functional.

8/10
Excellent
Todd, 29 Nov 2014
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Surabaya Hotel

I stayed overnight because I was taking a late flight to Hong Kong the next night and I wanted to stay near the airport. The traffic is insane, it can take one hour to go 7 miles, so being close to the airport was a concern. The hotel is next to a university so there are university students around the surrounding area and also staying in this hotel as well. So during the morning when their classes start, the lifts will be packed of students as well as when their classes end. The room was very nice and the AC worked very well. The airport was a 45 minute taxi ride away from the hotel.

10/10
Exceptional
Dharmadi, 17 Aug 2014
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Nice Hotel

All good accept the access to this hotel, the road is quite narrow and always stuck in traffic in the morning and evening. Location beside Petra University, lot of food stalls and store.

8/10
Excellent
Farhan, 26 May 2014
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Comfortable hotel

Friendly staff,convenient room,excellent service.complete facilities

8/10
Excellent
Pang, 01 Mar 2014
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Great room

Great room for that rate.

6/10
Fair
Verified traveler, 20 Mar 2013
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it's just ok

is ok for a day but not really for more.

8/10
Excellent
khaina, 22 Jan 2013
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Not bad

A nice apartment to stay. Clean and the staff also fine. Just they need to open their gym and swimming pool 24 hours!

6/10
Fair
Charles, 24 Apr 2012
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comfortable and clean with low-quality facilities

angry with the facilities. But the staff are very kind and also the room is clean and comfortable with nice cityview.

4/10
Poor
Verified traveler, 06 Dec 2019
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Mimpi

Tidak Ada yang mengesankan, dari awal proses check in, mmg saya tiba lebih awal, tapi cars penyampaian kurang berkenan, setiap Naik Harus Minta akses, suara pendingin yang berisik, staff restaurant membuka sepatu (laki2), memakai sepatu, mengambil piring tanpa mencuci tangan, cukup Satu Kali in saja

8/10
Excellent
Achmad, 28 Oct 2019
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Hotel Square sangat cocok untuk tempat beristirahat ketika aktivitas padat di Surabaya.

8/10
Excellent
Verified traveler, 28 Jul 2018
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Het is heel druk en rumoerig. Er is veel eetgelegenheid in de buurt. De kitchenette bevat wel een kookplaat maar geen pan en geen bestek of iets dergelijks.

8/10
Excellent
Wen Chih, 21 Jul 2017
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飯店位置良好,房間寬敞,但是房卡竟然不足,進出電梯要保全幫忙刷卡,十分不方便。

8/10
Excellent
SanTai, 05 Jun 2017
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尚可

建議自備簡易盥洗用具及吹風機。

6/10
Fair
SanTai, 04 Jun 2017
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要記得自己帶吹風機

要記得自己帶吹風機.....以及沐浴用品

8/10
Excellent
Eric, 13 Sep 2016
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Fine hotel for a few days as transit.

Good hotel friendly staf. Room needs some maintanance.

8/10
Excellent
Verified traveler, 26 Aug 2016
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Petit déjeuner seulement indonésien, on s'attendait à plus de choix. Pour y aller si vous prenez le taxi dite plutôt que vous allez à pétrà university c'est juste devant et au moins là il ne vous ferons pas payé le parking de l'hôtel. Si tu es une femme et que tu veux aller à la piscine, prend tes habits avec toi parce que les pensionnaires de l'hôtel sont un peu trop curieux, c'est vraiment gênant

8/10
Excellent
Verified traveler, 25 Jun 2016
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Strategis

Cocok. Sebab saya butuh dwkat kampus

6/10
Fair
Verified traveler, 11 May 2016
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Check In

Untuk check in cukup lama sekali, seharusnya kalau sudah booking apalagi sudah terbayar lunas, kamar sudah siap dipakai tidak terlalu lama untuk menunggu.

6/10
Fair
Verified traveler, 01 Feb 2016
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以前より高くなっていた。

10/10
Exceptional
limbangjaya, 10 Dec 2015
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The best

Location is quite near to airport

6/10
Fair
Reinhard, 24 Oct 2015
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+ Nice, modern and clean room + Many restaurants in the near area - Staff not friendly and not willing to help

8/10
Excellent
Edie, 09 Oct 2015
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Memuaskan.

Pelayanan bagus. Kamar bersih dan ok. Cuma shower kurang luas. Overall the best untuk harga 300 an.

8/10
Excellent
Johnny, 25 Jun 2015
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Lokasi ideal

Saya sangat cocok nginap di square sebab anak saya kuliah di petra dan kost nya didekat square. Harga juga terjangkau

10/10
Exceptional
muni, 20 Sep 2014
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早朝便におすすめ、設備は完璧

早朝便だったので、空港に近いところを予約したが、滞在中使ったホテルの中で安いのに、一番良かった。 全体的に清潔。 スタッフは親切で英語が通じる。

8/10
Excellent
Verified traveler, 02 Sep 2014
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Ideal auf dem Weg zum Flughafen

Wir haben nur eine Nacht im Hotel verbracht, weil unser Flug am nächsten Morgen sehr früh von Surabaya aus startete, aber wir hätten uns durchaus vorstellen können, länger zu bleiben um auch die Stadt zu erkunden. Das Hotel liegt etwa zwischen Stadtmitte und Flughafen, deshalb haben wir es gewählt. Die Zimmer haben Appartementcharakter, sind modern eingerichtet und sehr sauber. Es gibt einen Pool, den wir jedoch nicht genutzt haben, ebenso wie das Frühstück, das wir aufgrund der frühen Abreise nicht wahrnehmen konnten. Der Ausblick vom 17. Stock auf die Stadt ist toll! Im Erdgeschoss gibt es eine kleine Mall mit Starbucks und diversen Essensgelegenheiten.

6/10
Fair
rio, 15 Jul 2014
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Bagus sih, tapi ...........

Sabtu 12 Juli saya dan istri beserta anak menginap di hotel ini kami tiba hampir tengah malam, sekitar pukul 23:00 karena sebelumnya ada acara di pusat kota surabaya sebenarnya awal perjalanan kami agak dibuat bete dengan kondisi kemacetan Surabaya Selatan yg luar biasa, efek malam minggu mungkin. Sehingga kalau tidak macet seharusnya kami bisa tiba dalam waktu 20 menit, namun kami terjebak kemacetan dan butuh waktu 2,5 jam untuk tiba ke lokasi hotel. Hotel ini jauh dari pusat kota, agak susah untuk mencapainya apabila kita dari pusat kota, karena harus menyeberangi lautan kemacetan yg luar biasa. Tiba di hotel dengan perasaan bete krn kena macet, kami disambut resepsionis yg luar biasa ramah dan menyenangkan. Kemudian kami check in dan mendapat kamar di latai 16. kami dibantu oleh room boy untuk membawa barang kami. tiba di kamar, saya sangat suka dengan suasana kamarnya. Kamarnya sangat luas, sangat berbeda bila dibandingkan dengan hotel2 dengan harga serupa. namun yg membuat saya kecewa adalah kamar mandinya yg luar biasa minii... selain KM kecil, interior KM nya buruk sekali, buka pintu kamar mandi berbunyi cukup keras (efek pintu bergesekan dengan lantai). Kamar mandi juga cukup basah karena antara ruang shower dengan wastafel tidak ada sekat dan lantainya bisa tergenang Kasurnya kebetulan agak cekung di tengah, jadi saya merasa kurang nyaman dengan kasurnya. selebihnya semua memuaskan. Terutama pemandangan surabaya dr lt.16 luar biasaaa !!

8/10
Excellent
Reza, 11 Jun 2014
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Pelayanan yang cukup memuaskan

Hotel ini cocok di untuk para eksekutif ataupun pebisnis yang ingin singgah sejenak untuk urusan pekerjaan di kota Surabaya. Harga yang ditawarkan juga sesuai dengan pelayanan yang diberikan. Namun sayang fasilitas untuk parkir kendaraan kurang luas sehingga apabila membawa kendaraan dari luar kota harus berebut mencari lokasi parkir

6/10
Fair
Dwi, 01 Jun 2014
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acceptable

Lokasi dekat dengan bandara dan terdapat foodcourt menjadikan one stop stay

8/10
Excellent
Dwi, 28 May 2014
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Pretty Good

Harga cukup terjangkau namun di lokasi yg aga dipinggiran

8/10
Excellent
the square, 16 May 2014
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the square

bagus

6/10
Fair
Pelancong, 25 Apr 2014
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Ruangan yang nyaman

Ruangan besih dan nyaman. Enak untuk ditempati dengan lokasi yang strategis

8/10
Excellent
Gypsy, 16 Mar 2014
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プラバヤ・バスターミナルに近い

部屋は清潔であり、また最上階であったこともあって静かでくつろげた。周囲に食べ物屋さんやコンビニも多い。場所がわかりにくいので、すべてのタクシーがしっているわけではないことに注意。

8/10
Excellent
rabble, 09 Mar 2014
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値段の割りに良いが立地が…

建物内にフードコートがあるが、寂れた感じ。 部屋はコーヒーカップと電気ケトルがある。電気コンロは電源が抜かれている。 ベランダがあるようだが、鍵が閉まっていて使えない。自殺や転落事故防止の為とか。 シャワーのお湯は部屋ごとのタンクで、結構早めに水になる。部屋によっては、タンクのスイッチがあり、間違ってOFFにすると、何時までたっても水しか出ないので注意。 バスターミナルから近く見えるが、公共交通機関では行けない。タクシーかバイクタクシーを使うか、バスで大通りのカールフール近辺で降り、歩くしかない、運が良ければ大通りから入ってすぐのところにアンコタがあるようだ。 建物の道を挟んで向かい側にタクシー会社があるが、微妙。メーターは改造されていないが、遠回りする。一度目は午後3時前に病院に行く際に使ったが、高速(もちろん高速代もこちら持ち)を使いぐるっと迂回された。帰りは病院に来たブルーバードタクシーを使ったが、帰宅ラッシュにもかかわらず、街中を通り3割ほど安い値段で帰れた。二度目は空港に行く際に使った。前日夜10時にタクシー会社に人が残っていたので相場を聞いた。翌日6時45分頃、外に出ると真っ先にタクシーが寄って来て、見ると前日午後10時に居た運転手だった。そんなに仕事熱心なはず無いので、カモろうとして、待ってたのかと不安になりつつ乗車。すると、こちらが道を指示しても無視して、通勤ラッシュでもない時間なのに、車が混んでいるとジェスチャーをして高速を使い遠回り。大通りを道なりに行って9kmちょっとのところ、20kmの遠回りで当然料金で揉めた。

8/10
Excellent
lokasi strategis, 15 Jan 2014
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Lokasi yang bagus

Lokasi yang bagus karena dekat dengan kampus Petra dan gampang untuk cari makan karena berjejer rumah makan di sekitar apartemen

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