The Palms Resort of Mazatlan
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Removed from My wishlist
Hotel Description
With a stay at The Palms Resort of Mazatlan in Mazatlán (Zona Dorada), you'll be a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlan International Center. This beach resort is 2.9 mi (4.7 km) from Playa Norte and 3.2 mi (5.1 km) from Mazatlán Aquarium. Make yourself at home in one of the 190 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Mazatlán? This resort has 7973 square feet (741 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
Important information
You need to know
- Pool access available from 8:00 AM to 8:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
Minimal age
18
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 265–400 for adults, and MXN 265–400 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
You need to know:
- Pool access available from 8:00 AM to 8:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
Minimal age:
18
Optional fees:
- Fee for cooked-to-order breakfast: approximately MXN 265–400 for adults, and MXN 265–400 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
With a stay at The Palms Resort of Mazatlan in Mazatlán (Zona Dorada), you'll be a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlan International Center. This beach resort is 2.9 mi (4.7 km) from Playa Norte and 3.2 mi (5.1 km) from Mazatlán Aquarium. Make yourself at home in one of the 190 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Mazatlán? This resort has 7973 square feet (741 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
Hotel policies
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
Important information
You need to know
- Pool access available from 8:00 AM to 8:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
Minimal age
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 265–400 for adults, and MXN 265–400 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
other
Elevator
Conference space
Breakfast available (surcharge)
Laundry facilities
Garden
Children's pool
Safe-deposit box at front desk
24-hour front desk
Meeting rooms
Wedding services
Pool umbrellas
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 1
Conference space size (feet) - 7973
Conference space size (meters) - 741
Number of outdoor pools - 1
Conference center
Free self parking
Free valet parking
Number of bars/lounges - 1
Number of poolside bars - 1
Number of swim-up bars - 1
Pool sun loungers
Terrace
Ballroom
Banquet hall
Vending machine
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Handrails in stairways
Well-lit path to entrance
