The interior, cleanliness correspond to the presented photos, the restaurant is open only for breakfast, the pool bar does not work, there are no spa services in the hotel, there is no rooms service , don’t have a Spa, there are only two Lg size towels in the rooms, there are no towels for face , there are no phones in the rooms for communication with guest service, The information about the hotel presented on the Expedia website is not true.

There was human hair all over the bed sheets. My wife and I complained to the front desk and she said sorry and laughed. There are no elevators and we had to take three heavy luggage up four flights of stairs. The breakfast could be better.

Le doy 4 estrellas en total a este hotel pero mis vacaciones en Punta Cana me dejó con muchas cosas que desear. Antes que nada, todo lo que digo acá está basado en mi experiencia durante mi estadia en el mes de Diciembre. El hotel está bastante lejos de la playa, alrededor de 30-40 mins caminando. Esto se debe a que los resorts cubren la entrada que lleva directamente a la playa, por lo que si uno quiere ir caminando, debe rodear el resort hasta llegar a la entrada pública. Las playas de Punta Cana son muy hermosas, el agua es cristalina y la arena de la playa es blanca y fina. Sin embargo, el mar para estas fechas (diciembre) es frío, o como los locales, le llaman "fresco". No hace tanto calor, la temperatura es de alrededor 26-28 grados, lo cual es bastante agradable, pero el agua del mar debe estar alrededor de 20 grados, por lo que se siente frío. La arena no es caliente, por lo que uno se puede echar en la arena durante largo rato sin temor a quemarse los pies. En la playa no hay muchas cosas para hacer, puedes irte caminando 30 mins para un lado y otros 30 para otro y solo encontrarás hoteles. Al lado de la entrada pública hay una pequeña zona comercial con tiendas de recuerdos y algunos restaurantes pero nada más. Las playas no cuentan con baños públicos, por lo que si necesitas ir al baño y no estás alojado en un resort (no tienes una manilla), tienes que buscar otro lugar (¿dónde exactamente? no sé). Tampoco es posible rentar las sillas que están en la pla

Lovely staff, very accommodating. Started off in an older, dated room but the manager found us and quickly upgraded once another room was available. Clean pool, great breakfast. Limited English but communication was fairly easy. Quiet and relaxing, although there was limited hot water. Surrounding restaurants are amazing and conveniently close to a minimart to purchase water. I’d stay here again.

I like it because is centric and easy to go to the places. But the cleaning is 0. I have to ask otherwise they do

Beautiful and peaceful hotel. Amazing breakfast. Helpful staff. Great room with Balcony and Pool views and Exotic garden. Lots of restaurant and bar around the hotel. There is also a mini market. Book now without regret. Most of the staff speak English, Spanish and French. The pool is big and has a cute bridge. Recommended

The Hotel was fine, but the staff would not clean our rooms after repeated requests. Rooms were clean enough on arrival but not very. The foliage was nice but wasn't enough to distract from the more basic issues of the space.

It did its job

It was good! Spacious, AC, shower worked good. Mosquitoes in room uncomfortable, walls by AC, were bubbled, needed some painting. Nice pool , artwork, balcony! It’s hidden inside of a shopping center!

The Property felt like Home, the Staff was overly helpful and cheerful, made our stay an unforgettable experience!!

So disappointing! MT = Most Terrible, the pictures and the reviews do not reflect what we experienced. We were planning on staying for a week and lasted 2 days with loud music late night, no warm water, shower that made a flood, smell of mold, no TV options, unsafe surroundings, really poor conditions around the hotel. The only positives were Cucho who was offering fun trips, little restaurant staff and pool area but there was no open bar.

El Hotel esta increible! Super tranquilo, limpio, su personal es muy amable y servicial, los desayunos deliciosos y Brisas de Cuba el Restaurante Cubano enfrente Wow’ Excelente… Carry y su personal son los mejores!

Staff is so lovely here. There is also a man who owns a tour company right on sight - His name is ChuChu0 and he is very helpful and knows the area very well. Breakfast inclusion is nice. No hot water was a bummer.

We checked around 3 am, service was great! Room was clean. Good for a stopover! I would visit again.

No bottle of water in the room and the hotel !!

Estaba limpio y esta ubicado en un lugar centrico donde hay varios lugares para comer cerca

No hot water and towel didn't seem clean.

Bueno para dormir

Esta bien un lugar para dormir y disfrutar de un desayuno incluido

We loved the location and the property. The staff provided excellent service. We recommend better maintenance of the property, and better lighting. It’s very dark in the room. The price is right and location is prime. We enjoyed.

The location

Close to the airport

Not a bad place for a short stay. No hot water. No wifi. Staff is courteous but there is a $20 charge for additional guest.

Good for a visit. WiFi seems to not work

I always stay at the hotel. It is very economical and safe for the price you pay. Staff is very friendly and go above and beyond to satisfy your needs. Very good

Very clean for the cheap price and the breakfast buffet included was

Wonderful Staff. Great spot to spend the nights after exploring the city and beaches.

Insects in the room, the shower was not very hot and the towels were old and ripped

Ok

I enjoy staying at this hotel. It is very economical and most of all it is clean and safe. I’d rather have that than lathe expensive luxury hotels. Great place to stay.

De maravilla lo mejor definitivamente volvería de nuevo

De maravilla lo mejor definitivamente volvería de nuevo

Hotel Nightmare

This hotel is the worst iv stayed in we had to cut holiday short by a week for family emergency at home in uk. Manger avoided us for days as she knew we were asking for refund for unused days. she kept saying she couldn’t speak English when we heard she could. They then point blank refused to help adding to our stress At breakfast I had to complain as the food was moldy looked like the same food was put out every morning it was not fresh. Room was run down but ok room was cleaned every day although there was not hot water in the shower it was just bearable to wash in. Pool would have been nice if cleaned and not full of dead insects. I if you stay here take insect spray and lots of mozzie stuff as they are rife in there I went the beach which is a tuk tuk ride away just to get away from the mozzies. The hotel has no atmosphere but I must say the cleaners and young girls on reception are so lovely and helpful shame the management was not the same. I will never return to this hotel.

Hotel staff was excellent,5 min Uber to Los corales beach and great restaurants at good prices

El hotel es tranquilo, no hay alboroto, el desayuno super bueno. Cerca del aeropuerto.

Este hotel, además de ser precioso, con una arquitectura y unas instalaciones espectaculares, habitaciones de ensueño, y ubicación perfecta.

Place was dirty room stink nothing good about it

Muy bonito el hotel, las habitaciones muy limpias y el servicio extraordinariamente bueno

I just got home from my trip where I stayed at MT Hotel in Punta Cana. Let me just say this was the funnest vacation I’ve ever had and I highly recommend this as a premiere travel destination when staying in the Dominican Republic. The staff including Pamela, Almieda, and many others were the kindest, most knowledgeable individuals I have ever had the pleasure of interacting with. They provided a comfortable safe atmosphere my whole stay. I would highly recommend them because of the extra effort they put in each day for me to have a fun enjoyable experience. I will definitely be traveling back to this same hotel for my next vacation because 2 weeks wasn’t long enough.

The property is truly a hidden gem. The grounds are manicured and the overall views are excellent. Not to mention the staff from the grounds keepers, to the meal servers, and house keeping staff were very hospitable and accommodating. I as well would like to mention the exceptional hospitality and dedication to service that was extended to me by the hotels receptionist Pamela. Through her dedication to customer service she was able to help me, despite our language barrier and I greatly appreciate that.

Bathroom cleaning

Is ok but the beach is not close to the hotel,,we needed to take a Uber

I don't know how this property got 4.5 starts on Expedia and Google. This is a 3 star hotel at best. The bathroom was too small and there was a cockroach in it in the first day. The surrounding area is noisy with loud music. The safe in the bedroom did not work and the breakfast area was infested with flies. Terrible experience. I would not go back.

la instalación la propiedad super hermosa y cuidad

Area is alright. Quiet all day. Neighborhood is busy traffic, lots of shops. Service charged me extra for the room stating I wasn’t charged the difference per night. Sat. Was more expensive that Friday & Sunday more than both.

Quiet Quaint Roomy

I always stay here and recommend to my friends when they visit. Very friendly staff and rooms are clean and comfortable.

El personal de recepción no fue muy servicial. Además no había agua caliente en la ducha, no suministraban botella de agua para los huéspedes, no contaba con toalla de mano, el jabón para bañarse había que buscarlo en recepción. El desayuno decía hasta las 10:30 y ya a eso de las 9:45 quedaba muy pocas opciones y no reponían, sin embargo las instalaciones y habitación fue bonita y cómoda. El aire acondicionado y televisión funcionaban bien. Definitivamente es un hotel de paso, no esperes muchas atenciones ni comodidades. La piscina bien cuidada para su uso, aunque el agua Muy Fría, no da gusto ni se disfruta.

There were on AC in the room, no TV AND not hot water. The room got very hot and humid at night with no AC made even more uncomfortable. To report a problem must go to the front desk. I was on the 3rd floor, and I have to go to the front desk 4 times to report the same issue.. The hotel looks really nice in the outside and inside also, but my room has all the issue, they did not offer any solution to the problems

The receptionist unkwoledge ..Manager have no customer service. They act like you in their backyard of their house. I was charge the deposit twice!

Just an average hotel

An average hotel which could be graded as three star or less. The location is good if one would like to see local residents. It’s located in a plaza where other facilities named at the advertisement are located. There is no official tour desk at the hotel but you can find many tour agencies nearby. Nothing special about it other than one of the receptionists who could speak English and welcoming. The room was quite large but didn’t have enough lightning. Also, the hotel makes you sign a waiver paper which says they will not be responsible if anything is lost from the room. Although nothing happened, the waiver was quite odd that I had never seen in any other hotel.

Our stay was short (only one night) but it was great!

Good one

Ok

ho peacefull the pool area was

It was a great place to spend the night before going to your main property for the week. They has security to take you to the check in and then to your room. Room was large but mattress was hard, the bathroom was a bit dirty and the TV was broken. But we arrived late to Dominican so needed a place close to the resort …. The cost for one night was reasonable and we managed.

Out dated..

Friendly staffs

Loved the customer service

Nice place to stay

Nice rooms

Cant say enough hood things about this hotel. Terrific location, pretty design, fab hardworking & friendly staff

Lovely hotel, amazing breakfast - i e never had that many options that wasnt an All Inclus plus better with no lineups

I don't have an opinion one way or an other.

Surprisingly quiet considering the area. Great pizza and Cuban restaurant on the doorstep. Room was very spacious, unfortunately the bed was a little broken and the shower had no hot water

Todo bien, solo que el agua caliente no funcionaba

Staff was nice, but no hot water on the first day. dirty pool Breakfast is supper good.

Need to pick up standards

Check in was fine. Went to room. No info for internet. No phone to contact. Lack of towels for room. 3 adults had 2 bath towels, no face cloths. No facial tissue available. No toilet paper in the room. 😆😅Inside bathroom door handle missing so you couldn't close the door. Terrible squeak from same door when you try to close it. Misaligned. Bed was comfortable. Nice cozy hotel. Lucky my wife could speak Spanish to relate all the issues as staff can't speak English

very ok motel, I recommend it 👍👍👍

Wish I could say better

It was a lovely stay made even lovelier by the attentive staff. Thanks1

Stayed here for 4 nights and it was perfect. Highly recommend when you in the area

Very clean and convenient location with a really nice breakfast at a fair price! Will stay again!

Mostly can’t complain about much. Breakfast was included and lots to choose from. Pool area, some patio furniture could’ve been a bit cleaner but lots of chairs to choose from and pool looked well serviced. I guess one night a few rowdy revellers but hey when on vacation..it’s all about fun! Would definitely recommend to go if you don’t want all inclusive but a not too close to beach. Buses are readily available, or poppis, or taxis. Few restaurants in area with great food too!

Staff was great. Carmen was very nice with us . The food was good. A nice place to be relax .

Property very nice and quiet compared to street noise. Nice pool and surroundings. Breakfast get there early.

Unhelpful front desk

Looks beautiful on the outside but terrible customer service. The site says they speak English but front office does not. Very un occomodating and kinda mean.

Cockroach!!!!!!

Found a cockroach in my room. Told the man at the front desk. He blew it off. Stay away!

Front desk does not communicate

Bad communication from front desk. Beds really hard. My room leaked in the rain.

N/a

Place is cozy and quiet. Very nice architecture. Friendly staff. Nearby restaurants and convenient store. Room was spacious and comfortable. TV modern. in room small fridge. Price cheap for what you are getting. Felt safe.

The ac was broken in the first room then they changed me to another room and it was also broken

The hotel was nice. It was tucked away behind other buildings and hard to find. It didn't seem to be in a nice area.

location are good

It’s good for a short stay. Quiet.

Great service

The MT Hotel was an excellent property, the rooms were very clean and spacious. All of the hotel grounds, including the pool and restaurant area and the entire hotel property. The breakfast that was included had many different food choices, including made to order omelettes, many fruit choices, yogurt, many bread choices, sandwiches, fruit juice, coffee. All of the employees were very friendly and attentive. Pamela checked us in when we arrived, she, as well as her co workers were all helpful when we had questions regarding where to find a store or a place we were looking to go to, also regarding transportation choices. Pamela was also helpful in showing us all the pamphlets regarding the different excursions available to purchase. I would definitely recommend this hotel and would enjoy the opportunity to go there again. Hola soy Jesus estuvimos en el hotel MT hotel plaza brisas ase 15 Dias atras todo excelente todo el personal muy amable el desayuno por las mañanas muy bueno Los cuartos muy bonitos y limpios La alberca y todas las areas del hotel muy limpias de verdad trabajan mucho , Las travajadoras del mostrador Pamela y Carla muy amables te ayudan en todo lo que puedes ayudarte Carmen la gerenta del hotel muy profecional y amable en fin desde el jardinero asta La gerencia muchisimas gracias hojala podamos volver pronto saludos a todos Los travajadores del hotel MT plaza las brisas de Jesus desde Wisconsin

Excellent

Mosquitos problem should be attended. Water pressure were unable in my room the second day.

My husband and I stayed here in February of 2023 and it was a pretty terrible experience. We arrived late at night and the hotel could not find our fully paid reservation and forced us to pay for the night as a result. It was 2am and we had nowhere else to go so we had no choice. The next day they found our reservation but it still took them until our last day to refund our money for the extra night they charged us for on arrival. It was so frustrating and we didn't feel like we could trust the management to actually pay us back so we were stressed about it our whole trip. The internet is also really bad and stopped working all together a few days into our stay. One friendly guy at the front desk gave us the management wifi password which only worked in the lobby but only because another traveler who needed to work had insisted and therefore he shared it with us as well. It seemed really strange that the hotel wouldn't want to accommodate those of us who needed internet if they had a way to quickly deal with the situation. Overall I would not recommend this place.

Cozy and nice, good for short stays

Everything was great!! The property was great. The rooms were great. And the location was great. You can grab an Uber everywhere you need to go, at the most $5. Also really good breakfast.

The man at front desk lied said uber did not go to airport i guess he lost his kick back from taxie .sorry not my first time.

Stay here all the time perfect

For the price I’ve paid, it was ok. Just what I needed to sleep for 4 hours. Breakfast was also ok for me.

This was my first time in Punta Cana. Choosing the MT was the right choice. The staff is friendly. There was a verbal greeting with a smile from everyone in passing (front desk, management, house keeping, maintenance, chef, breakfast staff, grounds keeper etc.) The front desk clerk (Pamela) was exceptional. The property is very clean. I walked the entire property. Nothing was out of place. My room was clean and cozy. In a corner by itself, with a sitting area outside the door. I love the layout of the property. I was there for 5 days. It was extremely quiet. There was a variety of food to choose from at breakfast (hot and cold bar). Also, there is an omelet station. This is a plus. There are several restaurants steps away. Literally in the parking lot. The beach was a 7 to 10 minute bus ride (50 pesos) each way. Everyone speaks spanish or a little english. Google translate was very helpful. I will choose the MT for my next trip to Punta Cana.

It was very cozy, clean and affordable! The staff were very accommodating and friendly. I will stay there again on my next visit!

This place "nickles and dimes" their guests for everything, including water (NONE provided), and other extra charges.

I stayed in this property 10 years ago and was glad to see that it keeps a romantic/antique and refreshing feeling. I was hoping to take a good sleep but unfortunately the bed was as hard as wood. I’m a breakfast person and was surprised by the range of options they offer. The staff was pretty diligent.

Todo bien! El desayuno muy variado, bien la limpieza, precio/calidad justo! Lo unkco que no nos gusto fue que colocaban una sola toalla de baño en la habitacion y si ibamos a la piscina esa misma debiamos usar! Fuimos un dia a la playa y nos llevamos la de la habitacion y cuando llegamos hicieron la limpieza y no colocaron toalla limpia de nuevo! Eso es algo muy prescindible, cuando uno sale de viaje no lleva toallasen el aquipaje esperando que el hotel preste un buen servicio con las toallas

Excelente

Character of property was very good. A ways from beach but ok with buses, etc