I am disappointed. First, I didn’t get the room I reserved. Second, the bathroom is in very bad shape and not clean at all. The bed sheets were not the right fit for the mattress so they came off during the night. The cleaning lady knocked and then proceeded to come into my room while I was half undressed. She didn’t wait long enough for me to answer the door. Perhaps the hotel could implement some simple fix like hanging a “do not disturb” sign on the door which would solve this problem. If you can get past the disgusting bathroom, the hotel is, however, in a good location. It’s within walking distance from the Blue mosque, Aya Sofia, Sultan Ahmed Square, and lots of tiny little restaurants and grocery stores for conveniences. There is also some uphill walking so if you have bad knees then this might not be best option.

If you're planning to stay for 1 or 2 days, it's good.

Great staff

I booked this hotel for my brother from Canada following the ratings and reviews but unfortunately I felt too much disappointment hearing that my brother was shocked by my things in the hotel. It was not easy accessible, no door for bathroom , tiny room and many things were broken.

The reciption and servise never answered any call

It was not good in all means

Great hotel for family

Excellent location. staff are lovely, especially Salim. We got transfers to and from the hotel, which was great.

The hotel office is not where the rooms are and it is dificult to find. No towels on the second day.

Excellent

My stay was wonderful. The staff is always wonderful when I stay here. Mehmet is a great manager.

Its a 3 star hotel, but the location is priceless. Walking distance to all the tourist spots. Salim at the front desk was especially helpful

Good hotel

Very good, nothing to argue or complain about!

Selim was very nice and accommodating. They let us keep our bag after checkout, so we could come pick it up later. they even let us check in earlier because the room was empty! The room had shower gel, shampoo, slippers and towels. Very fairly priced. A bit hard to find at first, but overall a very satisfactory stay.

Nothing like the pictures:(

This hotel was unfortunately nothing like the pictures, it was very poor, view was non-existant, air conditioner never worked properly took 1 hour to maintain a decently cool level. The first room they took us to was the one we booked but very smoky and paint was peeling so we went to another room, very very small, but otherwise fine. the one thing that was fine was the bathroom which was good. However service was very terrible, the hotel is in a seperate building then the "front desk" which is across the street. There is always a shortage of towels, they have literally no bottled water even at the facility, when we first arrived to the hotel from the airport we were dead tired after a 10 hour flight, then a 1.5 hour bus ride to the hotel, they said they had no water so I had to walk to the nearest store to get water. What kind of hotel doesn't have basic necessities like towels, comforters and water?? The only, and I do mean only positive thing about this hotel is the manager saleem who tried to help us as much as possible and was nice. But please spend a couple more dollars and stay elsewhere, this hotel is nothing like the pictures and doesn't offer much of anything.

Good

Calm and quite place to stay

The rooms were ok and stuff was super helpful. I have decided to stay longer and they provided me with good prices.

Great time

Staff is incredibly helper and the owner Yasin is great. I strongly recommend this place. The price is great.

Would not go back to this hotel

The rooms wasn’t very clean. Also got our booking wrong. Me and my friend booked 2 budget rooms and they tried to put us into 1 large family room instead because they didn’t have 1 of our budget rooms available. Overall I wouldn’t come back to this hotel

The hotel it ok room too small and the location really bad not safe walk too far really unhappy stay hotel for 10 day not like the hotel Lola

The location is good but the room is very small and no one come and clean the room if you don’t say to them.

Everything was great, service, cleanliness, staff, location.

Great Staff and modern rooms, close to most attractions. Newly built with best amenities.

I reserved it and I choose the option to pay at the hotel and they cancelled it the day of the check in

Terrible staff I rang to confirm told no booking now getting rude emails as they won’t give a refund

Rooms were clean but so small in size. Toilet is too small as well.

No air conditioner Fake photoes Not cleaned everyday

The room was too small for our family and there was a problem with shower drainage. However, the staffs are very friendly and kind. The areas are traditional and clean. The oceanview from the room. Easy and comfortable shoes are recommended in this area, a lot of hills.

The staff is very kind. The property is small like studio.

The staffs are very nice The location is good No slippers in the bathroom Rooms are a bit small but clean

Very close to the main attraction points, friendly staff

Had a very pleasant experience at this hotel. It is small but very clean and budget friendly. The room was very new, the bed sheets were clean and ironed. The guy at the receprion (I believe his name was Mehmett) was very friendly and helpful. Good work guys.

Tavsiye etmem

Odanın kiliti yok! Evet kiliti yok! Sorduğumda ise kilit vermediler. Dışarıdan açılmıyor dendi fakat dışarıdan açılıyordu. Sonra da kimse gelmez dendi fakat ertesi sabah dokuzta kapımızı biri açmayı denedi. Tabi ki otel yönetimine güvenmedim mecburiyetten resimdeki teknik ile kapıyı açılmaz hale getirdim. Odaya girdiğimizde yerde hafif çamurlar vardı. Duşun kapısı yoktu ve duş alırken su dışarı akıyor hatta çok akarsa odaya sızıyordu. Bu şartlarda bu oteli tavsiye etmem. Kötü bir deneyimdi.

Tarihi yarımadanın merkezinde şirin ve temiz hotel

Her zaman tercih edeceğim ve tavsiye edeceğim bir hotel, çalışanlar misafirlerin rahat etmesi ve kaliteli hizmet için elindeki imkanlarla yardımcı oluyorlar sağolsunlar. Çok teşekkür ederim iyi çalışmalar dilerim. Tarihi yarımadanın merkezinde şirin ve temiz bir işletme..

İstanbul un turizm merkezinde Çemberlitaş tramvay durağına 5 dakika bir hotel, çalışanlar müşteri memnuniyeti odaklı hizmet anlayışı ile hareket ediyor. Odalar temiz ve konforlu, çevreme tavsiye ettiğim ve konakladığım bir otel. The lola hotel çalışanlarına teşekkür ederim hizmet kalitesi anlayışının devam etmesi dileğiyle..

Ein Mitarbeiter hat eine schwangere Katze getreten, wollte sie nur füttern vor dem Eingang. Das Hotel ist 0 Sterne wert

Perfect Hotel.

Heel slecht schimmel en vochtig in de kamer Vloeren en bedden kapot

Wir bekamen zimmer in einem Keller und die ausssicht war schrecklich, die Personalien sorgten sie nicht für uns. Obwohl wir drum bittet haben den zimmer zu wechseln.

Déçue

Je suis déçue d Hôtels .com. On m a annulé une réservation faite en août auprès d un hôtel soi disant en travaux. M ayant déplacé sur place je me suis rendue compte que c était faux et qu on a attribué ma chambre à une autre personne a un prix plus cher. J ai du réserver aupres Lola Hôtel bien que la réception soit sympathique notre chambre auquel le j ai du débourser plus chère reste indésirable. Les draps n étaient pas là bonne dimension.Le ménage reste indésirable voir pas fait du tout salle de bain trop petite pour une famille à 4. Manque de meubles dans la salle de bain. C est bien dommage. Le petit déjeuner par contre reste très correct surtout pour le prix

J’ai beaucoup apprécié le personnel de l’établissement. Le chef et les salariés sont vraiment sympathique. L’emplacement de l’hôtel est correcte. Tramway à 10 min à pied. Circulation de taxi à proximité. La vue sur la mer est magnifique. Problème sur le ménage. Les femmes de ménage ne passent pas tous les jours.

Badezimmer nicht in Ordnung

Bei Ankunft konnte kaum jemand vor Ort deutsch oder englisch und im Zimmer war das Bett nicht gemacht. Eine Nachtischlampe war kaputt und im Badezimmer war der Toilettendeckel abgebrochen und es war ziemlich dreckig. Geschlafen haben wir im Bett ganz gut. Nach einer Nacht haben wir uns dann über den Zustand beschwert und ein anderes Zimmer erhalten, welches ganz ok war für den Preis.

very poor accommodation there is no view as they show in the pictures and poor staff plus very poor service

Very good

Very sweet boutique hôtel , a very helpfull team , ziad, ozgur , riad , Mehmet and the best one Mr Ali , thanks for all , hôtel near to all touristic places

Very helpfull team, nice hotel , strategic position near to all touristic places and means of transsport

Geen 5 sterren hotel maar wel een fijne hotel waar ze je vriendelijk verwelkomen. İk zou er zo nog een keer naar gaan.

Vieles war kaputt und dreckig.. das zimmer war viel kleiner als auf den bildern gezeigt... jeden morgen wurden wir durch die lautstärke der purtzkräfte wach.. es wurde keine rücksicht auf evtl. Schlafende genommen.. Der Preis ist viel zu viel für das was wir am ende geboten bekommen haben.. Niewieder..

Negative

Odalar buz gibi ve çarşaflar kokuyor

Nöjd

Super bra o billigt hotell

Genel olarak güzeldi.temizdi tek sıkıntı ses yalıtımı olmaması..

J’avais réservé sur expédia et arrivé à l’hôtel, ils nous avaient pas d’enregistrer.. alors ils nous ont installé dans un autre hôtel pour la nuit, c’était l’horreur un cagibi !! Apparement ils ont eu un pb de serveur, bref le lendemain on a récupéré la chambre qui nous était destiné. Donc chambre mignonne et propre, mais très petit, nous sa nous a pas dérangé, sa suffisait pour dormir.

Personal amable, habitación con humedad, paredes manchadas y el aire acondicionado no sirve, baño con moho y te trasladan a otro sitio q no es lo que ofrecen en la página engaño total. No recomendado

Very kind and helpful staff

Very nice staff.. Kind helpful mostly those in the reception..they meet you with a smile on their face and never let you wait without saying welcome. I would highly recommend this hotel. You get more than you pay.