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22 Jun 2025
Sunday
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23 Jun 2025
Monday
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2 Adults - 0 Child
1 room

The Crestwood Hotel
8.0

Excellent

901 Guest reviews

8.0
Excellent
901 Verified Reviews
Read all reviews
Cleanliness8.4/10
Service8.6/10
Comfort8.0/10
Condition7.6/10
Neighborhood7.4/10
Amenities7.6/10

678 Carmichael Lane, Hinton, Canada. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
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See map

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Hotel Description

With a stay at The Crestwood Hotel in Hinton, you'll be in the mountains, a 5-minute walk from Hinton Golf Club and a 3-minute drive from Hinton Visitor Information Center. This motel is 1.5 mi (2.5 km) from Hinton General Hospital and 1.6 mi (2.6 km) from Beaver Boardwalk. Make yourself at home in one of the 97 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Hotel policies

No cribs (infant beds) available

No elevators

Professional property host/manager

Pets not allowed

Check-in from: 3:00 PM
Check-in by: Anytime
Minimum check-in age: 21
Check-out by: 11:00 AM

Cleaning and safety practices

  • Essential workers only - NO

Important information

Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher and a smoke detector
Minimal age
21
Optional fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Gym

Entertainment

Smoking areas

Business facilities

Banquet facilities

Accessible facilities

Other

ATM/banking

Conference space

Hiking/biking trails nearby

Laundry facilities

24-hour front desk

Business center

Designated smoking areas

Billiards or pool table

Grocery/convenience store

24-hour business center

Free self parking

Free RV, bus, truck parking

Banquet hall

Vending machine

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Upper floors accessible by stairs only

Well-lit path to entrance

Hotel reviews

8.0
Excellent901 Verified Reviews
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Cleanliness8.4/10
Service8.6/10
Comfort8.0/10
Condition7.6/10
Neighborhood7.4/10
Amenities7.6/10
10/10
Exceptional
Darcy, 12 Mar 2025
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Quiet, clean rooms

6/10
Fair
Ishant, 10 Mar 2025
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They dont have a policy for stuff you carry

10/10
Exceptional
Angela, 09 Mar 2025
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Best bang for your buck. Super clean, super friendly staff. Older building, rooms have been up dated. Tims and subway down the road.

10/10
Exceptional
KA, 23 Feb 2025
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quiet place. good value

10/10
Exceptional
Kevin, 30 Jan 2025
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Friendly staff

8/10
Excellent
Bianca, 30 Dec 2024
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Beds were not the most comfy but it was clean.

10/10
Exceptional
Neha, 27 Nov 2024
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Our stay was quite comfortable, great location. We were able to find good restaurant nearby.

10/10
Exceptional
Neil, 23 Nov 2024
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PROPERTY INSIDE AND OUT VERY CLEAN AND EMPLOYEES VERY FRIENDLY AND HELPFUL.

8/10
Excellent
Henry, 02 Nov 2024
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It just was a clean and freindly place to stay

10/10
Exceptional
Phyllis, 25 Oct 2024
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It was good. Quiet & comfortable.

10/10
Exceptional
Kim, 07 Oct 2024
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The rooms are recently renovated and clean. The lobby and exterior are clean but in desperate need of a makeover.

10/10
Exceptional
Pargat Singh, 30 Sep 2024
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It was nice

10/10
Exceptional
Laura, 25 Sep 2024
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We stayed here rather than in Jasper. It was a really nice visit and we really enjoyed being at the hotel. All three of us work in a 4-star hotel I. Canmore, but we thoroughly enjoyed our time at Crestwood and felt our expectations were exceeded. We felt safe and knew that the room was clean. The staff was friendly from the front desk to the cleaning team. We would definitely stay here again if in the area.

2/10
Poor
Koral, 25 Sep 2024
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Felt dingey

10/10
Exceptional
Elaine, 09 Sep 2024
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Great stay

8/10
Excellent
Juan, 25 Aug 2024
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Inexpensive and convenient location.

10/10
Exceptional
Albert, 09 Aug 2024
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Great hospitality!

8/10
Excellent
Dianne, 01 Aug 2024
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Good last minute stay! Breakfast was great! Little bugs noted but not harmful

4/10
Poor
Liezel, 01 Aug 2024
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Easy access to restaurants. Hotel overall is just ok, nothing fancy. But our stay was not the best, as one of the bed was itchy and looks like it wasn’t changed.

6/10
Fair
Patrick, 29 Jul 2024
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Good value, but property is showing its age.

8/10
Excellent
Michael, 29 Jul 2024
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Good location

2/10
Poor
Loreen, 25 Jul 2024
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Bad service

8/10
Excellent
Miriam, 25 Jul 2024
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Very good over all!

10/10
Exceptional
Dallas, 25 Jul 2024
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As said in other reviews, the outside of this place does is not relative to the inside. The outside is clean and kempt but quite dated. Rooms and washrooms were very nice, updated and clean. The fitness room is very spacious and clean. The staff were very nice, efficient and responsive. My only blip was the advertised breakfast. They could do much better there… but overall, the price was right.

10/10
Exceptional
Kassia, 25 Jul 2024
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The staff were friendly and very helpful. The rooms were very clean and beds were comfortable. One night there and we were able to catch up on a much needed sleep! Easy walk to Tim’s and other places to eat.

6/10
Fair
sabine, 25 Jul 2024
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I booked this property for 2 reasons AC and breakfast… The AC unit was super loud, not running properly all night ! Expecting a decent breakfast: we were giving a voucher for a limited breakfast at the Wendy’s 😳near by If you are going to offer fast food for breakfast not even in the hotel it should state so under your listing in Expedia or elsewhere! Very disappointed

10/10
Exceptional
Mian Muhammad, 24 Jul 2024
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Very clean and nicely managed hotel. comfortable stay.

6/10
Fair
you, 24 Jul 2024
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Room is good, quiet and clean. Hotel is dated so lower your expectations.

10/10
Exceptional
Matthew, 24 Jul 2024
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Wonderful!

Fantastic!

8/10
Excellent
Debra L, 23 Jul 2024
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Had problem with tv staff immediately came to help Smoke smell in hallways but staff was on top of the source to eliminate any concets

10/10
Exceptional
Jeremy, 23 Jul 2024
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Awesome!

10/10
Exceptional
Jeremy, 23 Jul 2024
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Awesome little spot, would easily choose again.

10/10
Exceptional
Keith, 22 Jul 2024
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Great value for the price.

8/10
Excellent
Patricia, 22 Jul 2024
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Convenient

Clean, comfortable, convenient location. Not much else to say. Would stay again.

8/10
Excellent
adarsh, 21 Jul 2024
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Good hotel with nice and clean rooms .

10/10
Exceptional
Megan, 21 Jul 2024
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The property was super nice, clean, and quiet. As well, the staff were extremely kind and helpful.

10/10
Exceptional
Yizhi, 21 Jul 2024
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Very clean and nice staff. Have many food and gas station around. Quite for most time, just some sound of walks upstairs in midnight. Almost perfect.

8/10
Excellent
Naziya, 20 Jul 2024
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Lots of restaurants near by. Large space . Easy to get there.

2/10
Poor
Mallory, 19 Jul 2024
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Terrible property. Feels abandoned. Restaurant is closed and dark. Half the hotel main floor was dark and spooky

10/10
Exceptional
joy russel, 16 Jul 2024
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Very clean, super friendly staff. Our room smelled fresh and it's very clean. Staff are very approachable and friendly. If your looking into stopping by Hinton book to Crestwood Hotel.

10/10
Exceptional
Virginia, 16 Jul 2024
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Cleanliness

10/10
Exceptional
PARTH, 15 Jul 2024
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Overall good

8/10
Excellent
Jeff, 15 Jul 2024
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Some updating would be helpful but the overall pretty decent. Staff were very courteous.

8/10
Excellent
Stephanie, 15 Jul 2024
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The beds and pillows were comfortable and the staff were helpful. Expedia doesn't list "breakfast" for this place because they dont offer a typical continental breakfast onsite but they do give you breakfast vouchers for Wendy's (5 minute walk down the road) which is nice. AC worked great, but many of the wall outlets were loose and the bathroom vent was not working.

10/10
Exceptional
Bob, 13 Jul 2024
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Affordable

8/10
Excellent
Rhelda, 12 Jul 2024
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Older hotel, common areas have never been updated by the looks of it and no restaurant facilities. However, the rooms are more recently updated, and the entire hotel is very clean and well kept. The old lounge area has tables and chairs, a pool table ($1.25) and kettles and microwaves for your use. Coffee available in the lobby in the mornings. Beds were comfortable and the staff were friendly. My family & I would stay here again.

8/10
Excellent
Chetan, 11 Jul 2024
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Over all good.

10/10
Exceptional
Kathryn, 10 Jul 2024
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So beautiful and clean Wonderful staff Loved it

10/10
Exceptional
Mary, 10 Jul 2024
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Very friendly staff

8/10
Excellent
Thi Minh Ngoc, 09 Jul 2024
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Nice area!

8/10
Excellent
Thiago, 09 Jul 2024
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Close to many fast food restaurants and a large grocery store. Room and washroom were clean.

10/10
Exceptional
Jun, 06 Jul 2024
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Very nice front desk people. Very clean room and service

8/10
Excellent
Verified traveler, 05 Jul 2024
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Its was ok stay. Average hotel. Kinda old hotel

8/10
Excellent
YANG, 05 Jul 2024
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It’s nice experience staying here

10/10
Exceptional
Sonja, 04 Jul 2024
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the room is lovely, the bed super comfortable. Didn't like the walk up the stairs carrying suitcases as I am old and have a bad hip and knee. I would have given 6 stars if there was a cold bottle of water in the mini fridge. Other than that I would stay here again.

10/10
Exceptional
Bruce, 04 Jul 2024
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Outside did not reflect interior. Very clean rooms. Comfy beds

10/10
Exceptional
parvinder, 03 Jul 2024
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Well according to price this hotel is very great. Nice big room and gym .very great staff.all the stores like walmart and food chains are at walking distance I will definitely come back there again. KEEP UP THE GREAT WORK GUYS.

10/10
Exceptional
Murtuza, 03 Jul 2024
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Quiet, clean and close proximity to all necessary amenities.

8/10
Excellent
Natalie, 03 Jul 2024
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Needs an upgrade but still a good stay.

10/10
Exceptional
HARISH MOHAN, 02 Jul 2024
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Really good

4/10
Poor
Amine, 02 Jul 2024
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cheap to be close to the Rockies.

it's a small hotel (which looks more like a Motel) which has only two advantages: 1- it is close to the Rockies. 2- it is not very expensive.

8/10
Excellent
Yingnan, 02 Jul 2024
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Many food options around.

10/10
Exceptional
Ishpinder, 02 Jul 2024
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The hotel was clean

10/10
Exceptional
Sanika, 01 Jul 2024
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Friendly staff

10/10
Exceptional
Babo, 01 Jul 2024
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Nice cleaned rooms……..

10/10
Exceptional
Shamim, 01 Jul 2024
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Good

6/10
Fair
Nilesh, 30 Jun 2024
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Hi

8/10
Excellent
Tammy, 30 Jun 2024
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👍

8/10
Excellent
Imran, 30 Jun 2024
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It was good experience

8/10
Excellent
Parminder, 29 Jun 2024
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Great

8/10
Excellent
Donna, 29 Jun 2024
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The staff were very courteous and helpful. First impression says a lot. Very musty smell when entering the lobby. Fortunately hallways and room smelled much better. It’s an old building so the soundproofing was not great at all. Could hear everything out in the hall. Taps were very squeaky. Understandable for an old building. There wasn’t a table in the room but it did have a fridge and coffee machine. Clean room, bathroom and comfortable beds. Steak house next door has been closed. Stayed only one night. For Hinton this time of year and cost of accommodations you get what you pay for. Short stay I would stay again.

10/10
Exceptional
Laura, 28 Jun 2024
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We stayed in this hotel with our grandson while visiting the area. The hotel staff were kind and very accommodating. This hotel is reasonably priced and very clean. It is within walking distance of shopping and restaurants. Highly recommend this hotel.

6/10
Fair
Rami, 26 Jun 2024
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Very far from Jasper CITY , ALMOST one hour drive to Jasper City.

10/10
Exceptional
Steven, 26 Jun 2024
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Good

10/10
Exceptional
DIVYANGKUMAR, 24 Jun 2024
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Everything was convenient to my stay at this hotel including all staff, customer service, cleanness inside and out side hotel and my room. I highly recommended to stay this hotel. Very affordable price near by Jasper.

10/10
Exceptional
Kelley, 23 Jun 2024
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Good stay overall

The hotel itself was outdated but very clean, had everything that covered basic need for the travellers. Location was good, close to both Walmart and Frieson Bros and had plenty of free parking spots. We went out to grab coffee at McDonald’s every morning because coffee was not good but that was our choice. The staffs were very friendly and professional. The room wasn’t too sound-proofed from the hallway so when we got a big group of rowdy crowd the second night, it was very noisy but it seemed that the rooms were sufficiently sound proofed through walls so noise from other rooms didn’t bother us. We enjoyed our stay overall and will definitely come back.

8/10
Excellent
Diana, 22 Jun 2024
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Clean and comfortable is what we look for and we got both. The beds were very comfortable with great pillows and bedding. This is also at the top of our list of importance.

4/10
Poor
David, 21 Jun 2024
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The musty smell as you walked in, carpet is dirty, can’t open the windows, the fridge was noisy, but the bathroom was decent

10/10
Exceptional
Brian, 21 Jun 2024
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Room was good recently renovated.

2/10
Poor
Thao, 15 Jun 2024
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The room has a bad smell like dirty carpet. No body wash

10/10
Exceptional
Harkamal Kaur, 12 Jun 2024
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The hotel was clean and affordable. There were a couple of restaurants near to this place. The hotel has a wonderful gym inside, which I and my partner loved so much. Overall, we had a great experience there. will visit someday again. Thank you!

10/10
Exceptional
Scott, 11 Jun 2024
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.

10/10
Exceptional
Valerie, 10 Jun 2024
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Great location, friendly staff, and very clean.

10/10
Exceptional
Alex, 09 Jun 2024
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Mountain view

Was very clean and comfortable with excellent service and friendly staff. Excellent location close to many amenities.

8/10
Excellent
Rajpal, 08 Jun 2024
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Good place to stay for couple of nights .

10/10
Exceptional
Satish, 03 Jun 2024
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You cannot get better for this price.

10/10
Exceptional
Julio, 02 Jun 2024
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All good

10/10
Exceptional
Betty, 02 Jun 2024
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Great place to stay. Room very clean and newly renovated.

10/10
Exceptional
Douglas, 31 May 2024
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The hotel was convenient to get to. Lots of amenities around. Clean room.

10/10
Exceptional
Navjot, 30 May 2024
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I love the property :)

8/10
Excellent
Alvin, 30 May 2024
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Clean ,and good staff.

10/10
Exceptional
Syeda Puspita, 26 May 2024
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Good place to stay

8/10
Excellent
Payam, 21 May 2024
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It was good for one night sleep

8/10
Excellent
Madix, 06 Apr 2024
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Everything was great but it was very cold in the hallways, and no breakfast as the pictures indicate.

6/10
Fair
Dolan, 01 Apr 2024
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Got to the room at 1am having to work that morning. The room temperature was set to 51f and took a very long time to heat up. The putlets in the room wouldnt keep the lights plugged in, would keep falling out. Everything was unplugged when i got there. My food wasnt kept cold that morning meaning my lunch i needed for work got warm.

8/10
Excellent
Tram, 01 Apr 2024
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Good

10/10
Exceptional
Eric, 30 Mar 2024
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Very friendly and efficient - stayed here twice before and want to stay no where else

2/10
Poor
Catole, 19 Feb 2024
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Didn't even stay, it stink like an old building

8/10
Excellent
Linda, 21 Jan 2024
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The Crestwood.

our son, who managed house keeping in a different hotel was fairly impressed with the cleanliness of this hotel.We only stayed one night . The only problem for me was the room was very cold upon arrival, it warmed up once we adjusted the heat. However I feel that if you know guests are arriving, in the winter, perhaps you should adjust the heat before they arrive. It is an older hotel, has no resturaunt but feel it was pried accordingly.

8/10
Excellent
Buchanan, 08 Jan 2024
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Really pleasant stay

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