A good review for Charleston Place

I hosted my team and they all said the stay was very nice.

We stayed here for a girls’ birthday weekend and are already planning a return trip. It was an absolutely wonderful stay.

Greatest!

Loved everything

The Charleston Place is an absolute gem. It has everything you need in one place whilst being in the heart of the French quarter so wherever you wish to go is completely walkable. We will definitely be making this our place to stay whenever we visit Charleston.

Absolutely the best hotel in Charleston. Club level amenities are outstanding along with the service from Theresa and Dan and all of the staff. Food is great drinks are better.

Top notch service. Beautiful environment. Always a great visit.

Beautiful hotel with perfect location, as it's in walking distance to the central downtown area to explore. Breakfast was great, as well.

Charleston Place Always Special

The go to place to stay in Charleston. Terrific location with great access to King, Meeting, Market and Bay Street.

We enjoyed our stay! While the pool area was under construction, we were still able to enjoy the relaxing ambiance of the spa and dining options.

very good, not as great as usual bc of renovations

the service at charleston place stands alone and is superb. we were a little disappointed that the pool was closed for renovations and nobody told us ahead of time. would have been nice to know, the real reason we pick charleston place in the winter is for the pool (kids). otherwise, it was a great stay as usual.

Excellent, was just disappointed that Holiday decor was removed so early and main restaurant closed. Bar was great.

Great place to go for Christmas!

The hotel is beautiful, and we will definitely return. We will come back at a quieter time of year. Unfortunately, we went at Christmas, and it was very crowded with people and dogs. We loved seeing the dogs and appreciate that this is a very dog-friendly hotel. The staff is very friendly and professional.

excellent location in downtown CHS. very congested over the holiday do to outside visitors/events

Only complaint is rooms did not have thermostat control. Room never got below 74 degrees. Was a bit hot trying to sleep at night.

Unbelievable vacation!! Staff was top shelf!! Charleston grill was amazing! Dinner was great !!

Great experience. We went right before Christmas, so expect a lot of people in the lobby. It's a hotspot during the holidays.

Beautiful property that was so festive for Christmas. Service was top notch!

Beautiful Christmas decorations, attentive staff, comfortable rooms.

Wonderful, relaxing stay at a beautiful hotel

We had a wonderful stay here. Staff were over the top friendly and helpful. Rooms are getting a bit tired and furniture soiled, but they are doing a complete renovation. Beautiful Christmas decor. The location is great!

This was an amazing hotel and experience. The staff has incredible hospitality toward their guests in every department. They go out of their way to help without you having to ask. Top notch! I love in Tokyo where we have the BeST service and I can compare The Charleston Place with that level of service. Truly made our experience enjoyable and made to feel like home. Thank you! We will definitely be back.

Everything was great except no hair dryer & the wand was missing on one half of drapes & pulled away from wall causing a “crack of light” at top & down a ways-something regular housekeeping would not have noticed. I reported at desk when checking out & was thanked sincerely for letting them know. Sink was sluggish & forgot to mention. Hot water & volume in shower superior. In general, very good accommodations in every way!

We had a magical Christmastime stay atThe Charleston Place. The staff was incredibly accommodating and the hotel is beautiful

The kids and myself went for the weekend. We enjoyed A Christmas Carol at Dock Street Theatre, shopping, dining and sight seeing. Charleston Place is wonderful.

Joyous

From the moment we arrived we were treated with care and respect. We had family come to meet us and enjoy the wonderful holiday festivities Every thing we did was relaxing and the best of the best.

Charleston trip

Rooms are dark and could use some updating. I was awoken very early my first morning by the alarm clock in the room next to mine. I had to call the front desk to get it turned off. Not sure if housekeeping should be clearing alarms when they turnover the room. Long travel day and early wake up call made my first day a little exhausting. Hotel was beautifully decorated for the holidays. Couldn’t find a vending machine with drinks anywhere which would have been appreciated.

A rare treat, perfect in every way!

Have stayed many times over the years. This was the first time that we could hear people talking constantly in the room next to us. It was annoying. Also, we were on the 2nd floor level and there was no ice machine, we had to go to the 4th floor, and it didn't have ice.

The walls were paper thin as we heard kids running around the hallways.

Called front desk and concierge for 15 minutes with no answer. (It IS a busy Friday night in December). However, one would think $1500/night would come with better service! Had to call dining services who, after 5-10 minutes, was able to get me a wifi password. Other that that, the stay has been great so far.

Loved every second of our stay. Our Thanksgiving buffet was sublime. We stayed on the Club floor and it was worth the price. The Christmas decorations were some of the most beautiful I have seen. Staff was excellent. Can’t wait to return.

Wonderful!!

Beautifully decorated for Christmas !! Charleston Grill had 'odd' selections on the menu - some more tradition offerings would have been appreciated

Fabulous service from check-in; spa service was amazing

My husband, 1 year old, and I traveled to Charleston to celebrate my birthday. We had a great time and the hotel set the tone for the trip. My first impression of the hotel is how warm and welcoming everyone is. The rooms are clean, the beds were beyond comfortable (the sheets are heavenly!), and the location can’t be beat. Traveling with a toddler is not for the faint of heart and wanting to be prepared, I overpacked…which meant we left in a hurried mess each day. Our hotel housekeeper, Irena, was a delight. I can’t say enough positive things about how helpful she was to us and she became a familiar and always cheerful face we saw each day. She took extra time and care to help tidy up the room in a way that went above and beyond what was expected. I believe she deserves to be recognized for making our stay at the Charleston Place extra special. We were sure to get her name before leaving, so I’m hoping this recognition makes it to the right person. It’s the little things most of the time that sets a hotel apart and we will definitely stay here again.

Great location and staff

Excellent hotel.

First class!

Loved this hotel. Excellent service. Great food. Will stay again and again.

First class.

THE STAFF AND MANAGERS ARE AMAZING HERE. THEY MAKE YOU FEEL LIKE FAMILY

A tradition in Charleston SC. When you arrive, you are greeted and you feel welcomed immediately.

Beautiful place & very convenient to all landmarks! Great location for the King Street shopping & a perfect place to stay in Charleston! We enjoyed every second & the restaurants on site were fantastic too!

Loved everything about our stay here! From the shopping in the hotel, service, beautiful room and it just goes on! Can’t wait to return!

Beautiful property but needs some refresh

Loved this place. I will be back again

Great stay. Incredibly convenient and the whole staff was lovely

LOVED The Charleston Place

LOVED The Charleston Place. Everyone is so friendly and helpful. The hotel is beautiful, inside and out. Great location, in the heart of everything. Definitely planning to go back. Thank you for making our stay so enjoyable.

The Charleston Place is first class all the way. From great service the minute you arrive to in hotel dining choices to the high end shops in the hotel and perfect proximity to The French Quarters and the historic area. Easily walkable and mostly electric mobility scooter friendly. Will definitely stay again upon any return to Charleston!

The pool was closed for renovations and that information was not provided ahead of time. Hence the 4 stars and not 5.

Pricey but worth it!

Very relaxing place to stay. Exactly what my daughter and I wanted for our mother daughter get away.

Expedia said we were getting a really nice big room. We booked it over other places because of this. When we got there staff told us it was a mistake and while we were getting and okay room it was no where near the level we expected. Manger promised to have a bed and bedding ready for our son so we agreed to the lesser room. Room had no view just inner courtyard. When we got back from dinner we had to call down and ask for bedding because it was not in the room as promised. Took a while to get bed to us and my son woke up with bites all over him. Hotel was under construction too so that was disappointing. Luckily we only stayed there one night. Room mess up was expedias fault but hotel should have worked harder to make it right. Manager should not make promises she can’t keep. We should be warned if hotel is under construction. Hotel is walkable to lots of shops and the market so that was nice.

My husband and I absolutely love this hotel. It would be impossible to ask for better service. Super clean, really beautiful. The location was ideal for walking Charleston. We cannot wait to return. I highly recommend Charleston Place.

Very good

Highly recommend!

Fabulous love every time I stay

Every staff is polite and make me feel welcome.

We loved the cleanliness and atmosphere of the property. Very calm with several sitting areas to rest after walking the town.

Lovely hotel filled with Southern Charm

The price for parking

Staff was great. They pampered us. Lots of construction on hotel going on. Noisy during the day. Understandable. It will be great when they finish!

The staff was fantastic!!! Rooms were great.

This was a wonderful hotel! Beautiful place! Staff was top-notch!

Excellent staff

Girls weekend!!! It was the perfect choice. We were not inconvenienced at all by the construction mentioned prior to our visit.

The beds were awful. No sleep. Need replacing very sadly. Everything was great except the beds.

It was luxury and comfortable

The only place to stay

Pristine hotel. Construction was being done upon our arrival. Due to that, they informed us that the pool was unavailable and the electric car charger was blocked by heavy equipment. Valet was available @ $52/night with unlimited entry. Or a self-park option which was $18 for each entry. The hotel itself is in the center of where you want to be in Charleston. Walkable stores during the day and clubs at night. The hotel had two bars, one typical sports bar and an elegant one across from the front desk. This hotel is clean inside and out. Bell hops bring your luggage to and from the rooms. Bathrooms were floor to ceiling in marble. Forget the other hotels in Charleston. They don’t compare to The Charleston Place. If you want to experience what living like Leonardo DiCaprio is like…this hotel will make you feel it with their services and ambiance.

No pool, No information, No communication at all.

We booked back in May for a stay on August 11th to the 13th, and I had received many e-mails from The Charleston Belmond and Hotels.com. None of the e-mails or information about the Charleston Belmond either on The Charleston Belmond's website or Hotels.com website did they once mention all the heavy refurbishments that were happening. There was no pool, no spa, and the gym was relocated. This was very poor communication on the part of The Charleston Belmond and also Hotels.com. If I would have known that there was heavy refurbishments with no pool or spa. I would not have stayed at this hotel. Even at check in at the Belmond there was zero communication about any refurbishments until I got to my room and there was a letter on the desk from the hotel manager. This was our 4th time staying and most likely our last. I have also booked on Hotels.com for about 15 years now and that will be coming to an end.

Very nice

It was very convenient! Close to shops and dining.

We had a lovely time at the Charleston Place, the decor is beautiful and the location is perfect for downtown eateries and shopping.

Beautiful hotel in the middle of everything!

We can’t wait to go back!

Easily the best hotel experience in all of Charleston. #SCBestOf

The attention, the service and the people very friendly, everything is very clean and with a very pleasant smell, I was very pleased with the place

Beautiful weather and hotel. Enjoyed the big screen tv with the Olympics and the pickleball court. Food at palmetto cafe was on point. Everything was great. Room was comfy. Staff very friendly and helpful.

Beautiful weather and hotel. Enjoyed the big screen tv with the Olympics and the pickleball court. Food at palmetto cafe was on point. Everything was great.

The property was absolutely breathtaking. The staff was pleasnt and helpful. The hotsl was perfectly located so we could walk to everything. We will definitely recommend the hotel and use it ourselves upon our return to Charleston.

Wonderful hotel - excellent location!

Beautiful

The best place in Charleston!

Beautiful

Great Hotel!!

Amazing place to stay.

Exceptional stay and service exceptional!

Everyone who works here from the valet, front desk, bar tenders, and door men are very pleasant and helpful while providing great service. The property is spotlessly clean; the guest bedroom is well appointed, pleasantly decorated and the bed is very comfortable. The location of this hotel is excellent with quick and easy access to shopping and restaurants. This is our “go to” hotel in Charleston and we would be hard pressed to stay anywhere else.

Great and friendly service. Best hotel I’ve stayed at in a long while.

…

Our stay was wonderful. The staff is impeccable starting with the front desk, the restaurants and bars, and housekeeping. The grounds are beautiful and well-maintained. We enjoyed being close to everything in the area.

Excellent luxury property

Wish at check in they told us there was building shaking construction that starts at 8 am. We would have never booked this hotel.

Exceptional hotel

Exceptional hotel, experience, ambiance. Highly recommend.

The property location is very desirable. I enjoyed the nightly live music. The pool and gym hours were not accommodating. The pool will be renovated starting in July. The carpet in the hallways should be replaced. The rooms were beautiful. It is a quiet and family friendly upscale hotel. The staff was friendly and helpful.

A great stay. Brunch at The palmetto was also great

Fantastic location with exceptional service.

Fabulous in every way!

Would have been nice to know the property was under construction

Very clean and great staff