Clean. Nice service. Breakfast is decent. Will stay again.

Very nice place.

The facilities were large and well managed, so it was comfortable.

Service, facility, food and environment are excellent. Price is ressonanble. I’m

None

Great

All good except for two 1. Swiming pool hours start at 11am: 11am is time to check out. Most other hotels start at 6 or 7am. 2. Breakfast: items were rather limited both for Korean and Western. For the quality of the hotel, the guests would expect matching breakfast quality.

Accommodating and welcoming

Clean, quite, and pleasant staff.

Quiet

The pool, sauna and hotel restaurants were closed. Chose it for the pool

Very accommodating staff.

Best place to stay so far

Beautiful lobby

I enjoyed the large room size and it stayed quiet. But for transportation, I had to ride the bus or taxi to the closest subway station.

Great place

Our room met the needs of hosting 6 people. There was adequate space for each and the ability to have individual privacy when needed. Hotel staff was attentive to our needs and requests, and were always friendly and courteous. The suite we had definitely needs a remodel and we had a leaking ceiling in one room. The staff addressed the leak and helped us to utilize another room in another suite as they could not repair the leak at that time.

I booked via the hotel, ended up with an old-fashioned outdated serviced apartment away from the main hotel - this is misrepresentation of the hotel. Expedia needs to fixed this with the hotel. No toiletries, no clean-up room available. Apartment is from the 70’s, old, ugly and dusty. Furnitures were old and dirty. Aircon was not working, not cold. P No room service, lobby concierge was horrible, poor customer service. No restaurants nothing. I regret booking and staying at this hotel; the worst hotel accommodation in my overseas holidays experience.

After I reserved and paid for a executive hotel room in this hotel, they tried to put me in the residence building claiming that hotel rooms are full. I need to carry my luggage downhill and uphill between the hotel and the resident building. Worst off is that the resident building does not have internet access. After I refused to check in the resident building, the hotel suddenly had a room for me. It’s one of my worst check in experience.

Make sure you read the fine print.. Expensive place and many surprises when I arrived..

Located on a hill in a nice and more quit part of the city. Was previously a Hilton hotel.

It's high-end hotel. Little remote from downtown, but not too far at all. Very spacious and nice hotel. Rooms big and clean. Free parking indoor outdoor. Relaxing. Swimming pool was closed due to covid. But many other hotels still open pools, so I believe it's time for them to reopen that facility for clients as well. Hotel was huge but was so quiet. Houseing keeping service was great! Happy to stay there. Thank you!

Very satisfying for a weekend getaway

Great spot for a weekend getaway. Clean room, facilities, and the indoor pool is warm and easy to use. Another big plus is there’s a big CU convenience store in the hotel.

Unique stay but disappointing executive lounge

Hotel had a unique interior. I stayed at the executive lounge room was great. My only complain is the executive lounge service and the quality of the food there.

The residences were very spacious and was superb for my family. The staff were very helpful and great.

Nice, but upgrades needed on hotel

Nice time. Did not upgrade us during COVID or on Valentine's Day. Bathroom needs renovation -- bad tub in bad condition.

Was great, this time much better because there is now 24h open convinient store in the hotel

Relaxing get away

Stayed 3 nights at the Grand Hilton. Getting there from the airport was convenient on the airport limousine #6005. The staff was very friendly & the property is very nice & quiet. The fitness center is very clean. The hotel is away from the busy downtown Seoul so the shuttle service the hotel provides to subway stations & to some popular destinations were very helpful. The schedule for the shuttle service is very prompt & on time leaving the hotel. I will definitely come back to the Grand Hilton again in the future.

Great pool and fitness center. Nice buffet breakfast

Not a great choice

I had high hopes for this Hilton property, but left feeling pretty disappointed. My one big gripe was their absolute embarrassment of a breakfast buffet. For the price paid, this should have been FAR better. It was so bad that I didn't even go back the next morning. The Hilton should be ashamed of the incredibly poor offerings. From sour coffee to McDonald's style hash browns (cut in half!), it was pretty pathetic. Also, the hotel itself is quite dated. I would not stay here again, especially considering it's a bit out of the way of Hongdae.

N. American in Seoul for a night.

Property is older but rooms are nicely appointed and in good shape. Service is excellent. The restaurant is clean and has pretty good breakfast. The nearby residential area offers up good Korean BBQ and a good pizza shop. Seems to be popular with tour groups and the occasional flight crew.

I don't think it was a five-star facility. Quite disappointing.

A good place to enjoy a Christmas eve. Good decorations, good breakfast...

Hotel room was such a disappointment. There were no tissue papers, basically hotel didn’t provide a basic necessities. You could literally hear snoring from the next bedroom. Awful experience!!

Good service hotel

5 star hotel but need sone renovation.

Very helpful staff & great shuttle to downtown & the university

A convenient stay. Comfortable room and clean facilities.

Very nice hotel with comfortable beds which is hard to find in Korea.

Expensive, but terrible room service food

Ordered galbitang from adult menu Pizza & fried chicken w/ fries. Cost me 72,000 won & yet, the meat in the gal bi tang was hard as chewing a tire from your car. Did not eat a single meat, and as for the pizza & fried chicken w/ fries, I threw out 70% of the food. How do you mess up on french fries?? All was overcooked & burnt. I also had to change rooms twice. First due to the crappy view of the room they put me in, and second time, the sliding door for the bathroom was stuck. Even the 3rd room I stayed at, the USB port wouldn’t work, so I had to notify the staff upon my check out. Only thing that was nice was the staff, but it’s just normal for any hotels in Korea. Will never return & will not recommend anyone to ever stay here.

internet was not free and very troublesome although they tried to fix it.

good stay

overall good stay; no complaints. it snowed during my visit so i felt nice and cozy while inside.

Lovely hotel with good service overall. Food and amenities, however, were grossly overpriced and the breakfast buffet fair. Wifi was slow

BEST HOTEL BY FAR!

This property is very nice super clean and customer service is excellent. We had the opportunity to met General Manager who was so great to us and made our stay our highlight of the trip . Very grateful! worth everything!

Pretty average

Value for money, clean, space

Worst experiences in Hilton

Very isolated area, few restaurants nearby. Very bad services from staff. Public transportation very inconvenient.

Excellent Hotel, strongly recommend it

It is located in very quiet area, with great view but not centrally located. Took taxis easily to move around. Concierge handed written instructions for the drivers as I Korea they are few people that speak Englsh.

Nice but out of town

The Hotel is close to the mountains but its a long way from the centre and traffice was horrendous all the time .No where to walk to a night its very out of the way

Good hotel

Good hotel and great staff. Superb rooms. Good office chairs in the rooms making it possible to work. The hotel is about 10km away from downtown Seoul which makes it calm and quite. Very pricy when it comes to dining.

Too far outside on city center

The location of the Grand Hilton is its achilles heel. It takes 1.5 hours by taxi to get into the city center due to extreme traffic. It was so bad that even taxi drivers don't want to take fares there! So when I had to move to the Millenium Hilton in the center, the refused to refund my pre-paid week and then charged me again for the two nights. So poor location and management make this a poor choice. Not recommended.

Hilton? I think it's somewhat disappointing.

Good place but not the best. Unfortunately, I disappointed a bit because of the totel buffet restaurant. I have experiences staying in hilton hotels in the US, comparing w/ that, its service was not so good. It was good place to stay though.

Consistently good. I always stay here when I'm in Seoul, reason being that it always ends up meeting my expectations.

Business trips

I have stayed at this hotel on two trips so far. It's a nice hotel and the breakfast is great too. However the location is really bad. I stay for business so I'm ok with the location however, if you plan to walk our and a out I would not recommend at all. Also, the hotel restaurants are super pricey. I will definitely stay there again though since the hotel and their services are good.

Great Hotel - Location not convenient

Hotel Room was perfectly comfortable, Hotel staff were very nice and helpful. This is a little on the outskirts to central Seoul and not convenient to the Subway system; however they try and make up for it by providing shuttle services on the hour. Once you master this, it works out fine. If you prefer to walk out of your hotel and have the city-this is not the location for you.

Great hotel

Nice hotel, except for the location not so central. Overall was great!

A true getaway in Seoul

Grand Hilton Seoul is a 30-minute bus ride away from most sightseeing spots in Seoul but they do have an hourly shuttle that takes you into downtown. The hotel itself is immaculate, spacious and the staff is extremely helpful and friendly. They also pick you up from and drop you off to the airport shuttle, which is super-convenient. The hotel is located at the base of a hill and the view is very pretty.

Not great, there are better places to stay

It certainly is a nice clean hotel and the service is fairly good. However, the location of this hotel makes it inconvenient if you are planning to be a tourist in downtown Seoul as it is far removed from the core of the city. There is another Hilton that you might want to consider with a much better location so don't get the two confused. There is a hotel bus shuttle into downtown which is helpful but the map that you are given is terrible, good luck finding the pickup points for the bus. The food prices are also quite high to the point of being absurd, even for Seoul. Beer was $18! The hotel charges over $20 for in room internet so if you care about such things you are forewarned. The rooms are nice enough but the halls smell like 15 year old carpet because that appears to be what is on the floor. I was also very surprised when I asked for a late check out and the front desk flatly refused and then only "gave" me one extra hour (oh thank you sir!) when I protested vocally. In all the hotels I have stated in (hundreds!) I have never been refused a late checkout before. I won't be coming back to this property as there are better places to stay in Seoul.

Relaxing

The Grand Hilton Seoul is a beautiful hotel with great amenities. The staff was kind but the front desk seemed very tired. I arrived at the hotel early and was allowed to check in right away. The only drawback about this hotel is the location. It is far from most of the main attractions in Seoul. Since it is far, the surrounding area is very quiet and calm. To somewhat make up for the distance, Grand Hilton Seoul offers free shuttle service in to the city. Although, you will have to find a way back.

Poor internet and decor

The internet connection is the major drawback of this hotel. You had to pay US$20 for 24 hours internet in my room but the connection was very unstable. The decor of the hotel is like late 70s. If you want to travel back in time, it is a great to stay in this hotel.

Great family condo

We rented two three bedroom suites for our family vacation.There was 10 of us and we had the entire 7th floor. The suites was spacious and comfortable

Quite and Comfy

It's located in north side of Seoul and surrounded by mountains. Nice veiw and perfect location to take a break.

Poor service, maintenance

Poor service: The check-in staff argued with me about my reservation which included breakfast. They should have just helped me check in and get in my room and resolve the breakfast issue with this site separately. Poor maintenance: The shower had mildew/mold in the corners, and the sink stopper required manually pushing down on it to "open", which is quite nasty to discover if you've already polluted the sink water and now want to rinse it down the drain.

Great Hotel for Business

This was a beautiful hotel and great for business travel. I had a spacious, clean room on the 11th floor with full access to the business lounge. The staff was very helpful and remembered my name every time they saw me. I would stay at this hotel again.

Good location

It was comfortable

Has a free shuttle to downtown

The stay is just okay, as the hotel is not close to the subway stations. The free shuttle bus is nice, but it only runs every hour starting from 8am. The internet service is super expensive, and you have to rent a router if you want wifi, with additional cost!!

Enjoy the stay in Seoul for the art fair

The hotel stay was really comfortable for the G Seoul Art Fair. It's my first visit to Seoul, which is such a lovely and modern city. I've met many interesting people, enjoyed the great food here.

Really nice stay here

It was great experience. The hotel room is very neat and comfortable. Also enjoyed very delicious food. Fantastic!

Excellent business hotelwest of Seoul center

This hotel is located west of the center of Seoul and somewhat faster to get to from Gimpo and Incheon airports. Rooms have recently been totally redone. Being away from the center gives less dining possibilities outside the hotel in the local area.

misrable location and bad hotel

its a bad hotel - starting from its location in nowhere - to the stuff who are stuck up - the room service food which is low quality - only good thing about this hotel is their gym

Not up to snuff

This is a top price luxury hotel but shouldn't be. It is really a convention center. The food served at breakfast and in the lounges isn't really high quality (fruits, vegies, cheeses are all below local standards). But the service is top drawer and people are nice. Location is terrible and only partially made up by their 'shuttle' which operates hourly only and has very angry drivers. Compares quite poorly to its competitor Shilla hotel. Only double sized beds in normal rooms.

Just nice hotel

Room is a little bit old but fairly maintained. Free shuttle bus between hotel and Itaewon is available. Available one bus per a hour. Location is not very good to access big city but you can take the shuttle bus to the nearest Subwaystation(Hongje). Subway is very cheap and clean. Almost like Japan train system.

Grand Hilton Seoul

The hotel is very nice and the staff were excellent. If driving it is a bit difficult to get to taking into account the congested traffic of Seoul. For entertainment and dining it is a ways away. Itaewon is an ~40 min taxi ride and Downtown Seoul is aroung 20 min as well. Not much within walking distance.

Good hotel location away from center

I use this hotel because it is convenient to the residence of our business representative. The location is away from center and points of interest. The hotel needs some serious updating, e.g. TVs are ancient. This hotel also tends to be a bit overpriced.

Had expected more of Hilton

Hotel is too far away. It's about 45 minutes away from the Seoul (North) City & with traffic may be longer. There's absolutely nothing there except for a nice Korean BBQ place across of hotel (10mins) on foot & a specialized/customized designed Harley Davidson leather accessory store. Not suitable for tourist but perhaps for the business traveler attending conference at hotel itself. Surrounding are local shops, businesses, housing. Hotel provides a shuttle to Itaewon (it's mini America, listed as an attraction too but over rated), from there you can take underground to the main attractions of the city north & south of Seoul. Nearest underground from hotel is about 15 minutes walk but ride to any attractions will require train line hopping & time. Cab is expensive & traffic is not kind. Hotel rate is too expensive for the location & quality. It would have been bearable if the air-conditioning of room did not keep tripping. Room had no safe! Hotel staffs could not understand any other inquiry other than standard scripted information they had in hand. Ask anything else, it'll draw a blank. Plus points, the airport bus stand is 2 minutes walk away & hotel provides a shuttle. Not a choice location if your intention is to visit & move about a lot.

Grand Dissapoinment

The Lobby and Staff were what we expected from the Hilton. We began to become dissappointed as soon as we stepped off of the elevator onto our floor. The flooring was dirty in both the hall and our room. The room was a good size, but the furnishings are old,and in poor condition. Overall it seemed as if the lobby was 5 star and the rooms were 2-3 star. In addition to that, they charged for everything, even internet use in the business center!

Don't be fooled by the name

During international travel I thought it was a good idea to use a hotel name I know and trust, silly me. The Grand Hilton Seoul was a real disappointment. The grand lobby of marble and granite is impressive, but wait to you try the bed, what a huge disappointment. I think they are the original mattresses from when the hotel was built. I felt every single coil and tiny movement of my boyfriend. And the hairdryer in the bathroom was scary at least, looking like a device of torture. Any hoping that we may escape the hotel for a yummy authentic Korean BBQ dinner was a let down as well. The "concierge" didn't know where we could find Korean BBQ in Korea, WHAT!!! And what little communication we could make was extremely strained with the hotel staff, except one shining light, who spoke excellent English and was able to easily direct us to the location we wished at the time. I wish I knew her name, so I could give her proper accolades, but she was not one of the "concierge's", just a desk clerk. And to be clear on the beds, it is not just one unlucky room. We had two separate check in dates due to travel plans mid week, so we had two bad beds. We also thought the hotel was much closer to the city, but really it is a 15-30 minute taxi ride to downtown, and a 10 minute walk to closest subway.

넓직하고 침구상태가 좋았습니다. 다만 아직 싸우나가 운영되지 못한점은 아쉬움으로 남습니다

객실이 너무 건조해요

얼리첵인서비스 감사드립니다

얼리체크인 편의를 봐주셨습니다

아주 좋은 곳입니다. 다만 길이 많이 막혀 힘이들었습니다. 여유있게 이런곳이 길이 뻥 뚤린곳에 있다면 자주 찾고 싶습니다.

과거로의 시간여행처럼.. 오래된 고급스러움이 묻어나는 곳입니다. 가족과 한 번 더 방문하고 싶어요!

너무 편하고 시설도 좋았어요

친환경적이네요

북한산 자락을 감상할 수가 있었고. 시내 접근성도 좋아요

방은 너무 좋지만 수도 배수가 잘 안되어 샤워실이 넘치고 세면대 물이 빠지는데 시간이 걸림

There is no downtown area close enough to walk around the hotel.and there is no restaurants close walk around hotel .It's an old hotel, so the bathtub and other things are old.

한적하고 여유로운 친절한 호텔

오래된 호텔이라 오래된 느낌은 있었지만 웅장한 실내가 멋있었습니다. 주차장이 넓은곳을 찾느라 숙박했는데 넓고 여유로웠습니다. 특히 모든 직원분들이 친절하셔서 숙박내내 기분이 좋았습니다. 저녁식사와 조식을 모두 먹었는데 정말 다들 편안하게 식사하도록 도와주셨습니다.

매우 좋은 숙수에서 편안한 1박2일이였습니다

힐링하는 조용한 호텔

편안한 침대와 침구가 좋았고 조용한 호텔이여서 힐링이 되는 호텔이였습니다. 또 이용 계획 잡고 와야할 것 같아요.

오래된것치고 관리도 잘 되어있는듯 하고 저는 만족 하며 즐겁게 머물렀었습니다 스텝분들도 다 친절하세요 재방문 의아 완전 있어요

넓고 좋았습니다

재개발 예정이라니 아쉽네요. 기회되면 또 오려고요! 수영장도 말일까지 연장돼서 좋았어요!

도심 속 편안한 호캉스 최적 장소

침구 청결합니다. 객실 편안합니다. 직원 친절 합니다. 요청 사항에 즉각 조치를 취해주시고, 불편함을 즉시 시정합니다. 인테리어 고풍스럽고 고급스럽습니다. 조식 맛있습니다. 메뉴가 다양하지는 않지만 모두 맛있습니다. 수영장은 깨끗하고 편안합니다. 카페도 라이브 피아노 연주가 편안하고 잔잔합니다. 커피도 맛있습니다. 전체적으로 편안하게 잘 쉬다 갈 수 있는 호캉스에 딱 맞는 곳입니다.

항상 편안히 일정보고쉬고 올 수 있는 호텔입니다. 전통과 명성답게 훌륭한 호텔입니다.

.

?

룸도 넓고 쾌적하고 좋았어요. 널찍한 실내 수영장도 장마철에 즐기기에 딱 이었어요. 비가 많이 오는 주말마다 생각날 것 같아요.

카운터 불친절해요

체크인 카운터 남직원이 매우 불친절해요.올해까지만 장사하고 문닫아서 그런지 모르겠지만 5성급 카운터가 이렇게 불친절한건 처음이네요.전세계 출장 다니면서 처음 겪습니다.하필 여친이랑 갔는데 화낼수도 없고.

깨끗하고 조용함

시설이 매우 깨끗하고 조용했습니다. 혼자 머물기에 너무 좋은 숙박이었고 종로 방면으로 지하철 10분 내외로 도착할 수 있어 교통도 괜찮다고 생각합니다.

행복 호캉스

친절하고 깨끗해서 너무 너무 즐거운 여행이었어요. 친구들하고 즐거운 시간 좋은 시간을 보내서 아주 좋았습니다

욕실리모델링

욕실 리모델 링이 된것같아 기분좋았어요.작년에도 묶었던경험이 있어서 차이를 알겠더군요

スタッフの対応がとても優しくてありがたかった。そしてホテル内にコンビニがあるのも良い。