The shower drain does not drain as it should. It didn't bother me the first few days but it did on the last day. I should have told the counter.

Staff are awesome 😍

This property is always flawless, it's my second stay here and as always, staff are helpful, place is clean and presentable. They are always willing to go out of their way yo help customer

The staff were great, very friendly and attentive!

Comfortable but noisy up to 2am. It is beside a Resto bar.

Very inconvenient.

Super clean room and property and very quiet

I originally booked a room with 2 twin beds but upon arrival I asked if it was possible to upgrade to a suite. The process was really smooth and hassle free. And all of the staff, from front desk, to housekeeping, to the front door security: everyone was kind, helpful, and accomodating.

The staff are very welcoming

Highly recommended

I highly recommend this hotel.

The staff was great, the property is very nice and clean. The only issue was a minor one the hot water in the shower was not working. To be fair, I did not say anything to them until we checked out. Enjoyed our stay and would stay again

The hot water need to be better

👍

Reasonable price

The staffs were eager to please us. Although I had a minor issue with housekeeping.

Don’t take a crap

Fairly dated old place but close to town. Not bad value but has a major sewer problem. I’m sorry but if you are going to advertise on an international website you need to met an international standard. This means you need to provide a toilet that is usable to western standards.

This place needed a better amenities.

Beautiful hotel. Great staff. Suggest that equip be changed when the customer has to call service staff to repair hot water heater for the shower twice.

It was really a nice stay , everything excellent , however the room was not sound proof as we can hear the videoke every night until 3 am, we hear cars, shouting which we can’t sleep properly every single night , they need to improve this.

We had the upper suite which comes with a jacuzzi tub. The room was big and clean but bathroom needed maintenance. The sink was leaking and cold water faucet would not dripping. We did not feel like using the jacuzzi so not sure if it actually works. Location is great. Overall, the stay was ok but we are not sure if we’ll stay here again.

Walking distance to shopping mall, bars and restaurants. Clean and friendly staffs.

When I arrived at the hotel I smelled the aroma of incense and a slight mildew smell. After unpacking my things and falling asleep, I awoke the next morning extremely congested. I then attempted to take a shower and did not have hot water. I then decided I would check out upon my return from work. When I returned from work that evening my room had been cleaned and I began packing my things and went to check out. When I got to the front desk, they asked why I was checking out and I just explained I would rather not complain and there was nothing they could do to change my mind about checking out. The person at the front desk was polite, but mentioned something about being unable to check me out because I booked through Expedia. When I arrived at my new hotel I tried to deal with the online chat room to cancel the rest of the remaining week reservation. I could never get a response from the online chat room on Expedia's website or find a direct customer service number on their website. After a few days, I googled how to contact Expedia’s customer service only to find some unhappy Expedia customers on this search, but found a number. After going through the cancellation process and being on the phone for almost an hour the customer service person said the manager at the hotel was not present and they would have to get back to me in a couple of days. 2 days later I received an e-mail denying my cancellation and charging me for another week at the hotel that I did not stay.

Service was excellent especially the receptionist and attending guard who has helped us park with ease every single time we need to. Kudos! For the room, heater is not working but overall we had a wonderful time.

There was a bit of hiccup on the initial check in for my parents but I think that's mainly because of how we booked through Expedia but all in all my parents experience have been wonderful. The staffs were very accommodating and pleasant. My parents were extremely pleased with the service they've received and this is definitely our go to hotel every time we need a place to stay in Olongapo.

Parking Problem

The hotel and our rooms are clean and presentable, but there is no parking area to park your car. We just parked our car in front of the hotel along the road. When we got back from roaming around the city, we’d got to find a place where to park our car, unfortunately we were able to park our car far across the hotel.

Located at the city proper

Convenient location (walking distance from SM Olongapo) and very accomodating staff

Location was good.. easy access to transportation, walking distance to SBMA. Lots of restaurants close by. Price was reasonable.

The room is so old and smelly. No hot water. No elevators. Noisy

Great Hotel

Great Hotel , close to shops and the marina, great friendly and helpful staff, good value would stay again

Location was ok but hotel staff are like robots and unresponsive to your needs

It is 2 minutes walk to SM Olongapo and many taxis to take to Zoobic Safari and other attractions. It costs 200 pesos to get to the bus station and 500 pesos to get to Zoobic Safari by taxi. We had a nice stay, thank you!

Big rooms, great location,excellent employees. Doorknobs and locks could be updated

No lock box safe in room. On July 8 I had to report to hotel and police that $4,200 U.S. dollars stolen from my room in addition to room cleaners eating our snack food. Stayed at this hotel many times over the past few years without any previous problems. Hotel did not timely provide police with cctv recordings claiming they have been erased over. Other than local hotel manager no senior hotel management ever contacted me. Crime remains un-solved stay at your own risk😢

Good value, clean and friendly staff..

Hotel is in a good spot.. very close to all the fun things of Olongapo. The rooms are clean and the staff are very friendly and will help with anything. The it negative I would say is the water pressure is pretty bad.. early int be morning it's literally a dribble.. it's just enougbt l shower but if they had a power shower it would be great ..

Very relaxing stay. Staff very professional will definitely be back!

The place is cozy and clean. The location is very accessible and the staff are accommodating.

Comfortable. Accessible. Value for money

The staff was very helpful and friendly. The room was clean spacious. The only thing was that it didn’t have a window but it was still great.

The location is good! Duvet cover was filthy and has stains. Air conditioning was not working during our stay and was leaking badly. Wr had to put a bucket as a catching basin. We were hoping to get transferred to a different room but staff didn't do anything about it. We had to sleep with no blanket and endure the heat! We just had no choice as we came from a long and tiring flight. This hotel is a nightmare! I don't recommend this property! Shame on you Subic Residencias!!!

Good point is, location is near to everything............................

Nice ambiance and location

Very good location near SM. Small and quiet ambiance. Would book again

Superb and very nice room.

Excellent.

We had 3 rooms. Very clean and in good condition. Has parking. Has hot shower. However, no breakfast served. But it was an excellent choice of hotel if u plan to go to subic/olongapo.

Objective review: Subic Residencias

It was just ok. Room door knob was difficult to open/close. Suite room T&B has a defective heater. Faucet is leaking, bed sheets are worn out, very old towels(needs bleaching), no room service/resto and no private parking. The commendable features are the Customer Service/Staff, Affordable Price and convenient location.

No WiFi in rooms. Location is isolated and cellphone signals are not stable. First room smelled old and furniture is outdated.

Our stay was better than average they were able to suppress the street noise from the outside my room was quite enough to have good sleep compared to where we moved from less than a mile from here. The room was clean and comfortable more than enough to meet our stay needs.

Hotel close to Mall

Generally it’s a good place to stay at the staffs are friendly n helpful. The only problem is the tv can’t really seems to be able to off via remote, the water pressure for hot water is too low.

Stay is good.

Short stay in Olongapo city

It's good, but our room not so comfy due to the additional beds. Very narrow passge way and space was left to move around and access the toilet.