Worst customer service ever, I tried to get in touch with them to get a refund because I had a issue that I have to attend, and they didn’t pickup that phone, and when they finally did, they denied the refund, do not stay there, is a shame

I do not appreciate that they copied my credit card info. As in made a copy with my drivers license on the same page with all numbers exp date and ccv code. I asked to take the copy with me but who knows if they had more copies. I immediately turned my card off and will be ordering a replacement after this trip. My husband barricaded the door because it seemed to have prostitution activity as well as drug activity going on around the property. We booked it because it was cheap, so if that’s all you care about by all means book it. But if you want safety and cleanliness don’t choose here.

Horrible hotel. Dirty.

It was okay the rooms need remodeling bigger soaps bigger pillows

Sue

The room was old. No cups or Kleenex. The shower faucet did not work. No shower taken. Would not recommend this place

FILTHY!!! This place should be CONDEMNED!!!!!

Poorly maintained

The property is in physical disrepair. Wallpaper peeling, loose baseboards, and peeling paint

The place was filthy. The floor was so nasty that walking a few steps from the shower to the bed made the bottoms of my feet pitch black with grime. The bed sheets had burn marks and holes. The water heater is in desperate need of maintenance— the water gets hot enough to cause actual burns after running for a few seconds. There was mold above the shower head, in the ceiling. The lamp above rhe sink was not secured properly (I could spin it like a propeller.) The AC worked but was loud and sounded like it was dying. Only food options available are the vending machines. Bugs kept getting into the room. Lamp beside bed had bulb but didn't work. One single power outlet I could get to that wasn't at the sink. Cleaning staff didn't knock and would have barged in on me changing my clothes if it wasn't for the metal door later lock thing.

This is a last resort place to stay. No redeeming qualities to speak of.

It was filthy. I will never stay at that ace again. Extremely bad neighborhood, drug addicts sleeping in the stairway, trash piled up in the corner, bathtub was disgusting, no amenities whatsoever. Bad bad experience

Do not stay here, I can't believe hotels.com even has this building as an option.

The room had dead flies, bedbugs and roaches on the floor. I gave the front desk clerk the keycard and told him we are not staying in the room.

Outdated. Room was dirty and smelled really bad. Prostitution going on at the property. Please don’t ever stay here

only 1 chair in room complimentary coffee in lobby cup too small

The area was unacceptable and so was the room dirty towels cigarette holds in the comforter and dirty pillow cases and people and children hanging out.

I didn’t like anything, its smells bad, cigarettes burn on the sheets and it’s supposed to be none smoking but the room smells like smoke. And i saw someone trying to break in on one car so I left the place ASAP

It was awful. No cups, no ashtray, no washrags. The room was awful. I've stayed here alot and this was bad. Serious fighting in the next room. It was a terrible night.

Take off your site

Rude nasty drug addicts prostitutes someone tried to break in

One bad experience

The area is bad to start with and the rooms smelt bad sheets was dingy covers had burn holes , paint was peeling off the walls and the shower was rigged u either get hot hot water or cold cold water the tub had burn marks on the siding and the lights by the sink was not working and to top it off there infested with roaches I wanted a refund but they wouldn't give it to me they either need to shut it down or renovations need to be done and prices should be from $30 a night to $50 a night for there best rooms

The staff was very pleasant. The room was clean.