While the staff and service were excellent and location is close to a mall, we encountered several issues during our stay. The room was heavily sprayed with disinfectant due to a lingering cigarette smell, and the toilet had rust stains. Additionally, outside conversations were quite audible. Overall, I would rate our experience as 2 out of 5.

Good value but Internet unavailable for the duration of stay.

Not so accessible to public transpo, shopping malls and restaurants.

Was very nice property with friendly staff nice little restaurant with prices easy on the Wallet and tasty local foods plus some stuff for the gringos

The internet was down most of the time in the 3 night stay. Dining room bar closed at 6 pm. Had to repeat & ask for service unfortunately slow. The pool was not like picture & far away from hotel like 3 blocks & people from the Bario snuck over fence to use. On the plus side. The mall was close. The room size was good. The staff was nice just a little slow at getting things done.

Staff were great rooms and hotel clean but gym was in pretty bad shape and no wifi around pool or in gym

Right by the mall...15 min walk. Perfect!

It’s very quiet being in a heart of the city. So peaceful after travelling all over the country, it’s just nice to come back to a very relaxed and calm atmosphere.

Excellent location.

Limited public transportation available. MRT under construction

Great place to stay ⭐⭐⭐⭐⭐

Stayed there for two weeks oct 2023. Will stay again

Very pleasant safe , staff is extremely friendly, great place to stay

I stayed here before in August 2022, and then recently again in May 2023. The hotel has improved, maybe because things are getting back to normal after the pandemic. The front desk is now manned 24 hours a day, there is a porter to transport your luggage to your room if you so desire, and there are more guests than before. The free breakfast is good, with American and Filipino options. The room itself was clean, and the hotel is close to the mall. The staff was polite.

As I stated above excellent

Very accommodating staff. Needed a late check out.

Very clean and comfortable and staff was very nice and helpful

Hotel is close to a major shopping centre. Facilities are clean and maintained. Only thing I wish they can improve on is the Google Maps location of this Hotel, all our Grab drivers were getting confused/lost and being directed to the residential part of the area. There are 2 signages on the road but quite hard to see at night.

Excellent staff. Good facilities. Very clean. Felt very safe, even as a lone traveller

Brilliant service orientation from employees in the reception, housekeeping, room attendant, security, and kitchen. They make you feel like a VIP. The hotel is new and modern with pools and gym. Thank you Sotogrande! Hope the service standard will be maintained over the coming years. More power and kudos!