Soho Grand Hotel

9.0

Wonderful

1004 Guest reviews

9.0

Wonderful

1004 Verified Reviews

Read all reviews

Cleanliness9.4/10

Service9.0/10

Comfort9.2/10

Condition9.0/10

Amenities8.8/10

I love this property! Spacious rooms, friendly staff, excellent location

Good style, large hotel with great Diner

Everything you need and great staff

Hotel is great Rooms are nice but a bit small A bit noisy from the streets Great location great bar

My wife left her earrings which they found and never sent back or returned my email.

Love this place bc it has a great vibe.

Great

Great,fun,cozy hotel

My stay was wonderful except for check in. Availability for rooms was very very delayed. I tried to get early check in. Trying to get early check in was impossible. Later understandable since room availability was well beyond 3PM.

Go to hotel when I’m in Ny.

Great hotel reps, all were nice. Aside from chking into first room which was dirty, the next were clean and comfy. So so with total

Outstanding as always!

Excellent location in Soho

Elevator areas are extremely dark making it hard to see - even to find the elevator call button. Everything else was/is great!

Great experience

Great place to stay.

Excellent hotel. Incredible service. Wonderful location.

A Fantastic Stay at the Soho Grand!

We’ve been wanting to stay at the Soho Grand for a while, and we’re so glad we finally did! The vibe was amazing, the room was spacious, and the staff was absolutely awesome. From start to finish, everything exceeded our expectations. We’ll definitely be staying here again!

Loved the decor of the room

Loved our stay!! Would absolutely stay here again.

Loved the location and amenities offered. Would definitely stay again!

likes the hotel vibe the people were great. The diner was crazy expensive!! simple breakfast for two was 65 bucks!! ridiculous!!

It was perfect!

Always great

Awesome highend boutique hotel. I plan to stay there again.

Always reliable, comfy beds, clean and convenient!

The hotel was clean and in a great location. The staff were amazing and friendly. I will definitely come back.

Had an amazing stay, and would highly recommend.

Very nice

It’s a great classic NY Hotel, great nightlife and good sized rooms Showers made an awful screeching noise and coffee maker didn’t work. Card kept getting deactivated so I got stuck in elevator at 3pm Staff and Service were excellent

This hotel needs to take a look at itself

The coffee maker didn’t work. 3 times I made request to replace, 3 times assured it would be, it never was. Some sort of leak around the toilet (probably coming from the wall behind toilet) both nights we were there. Capet was stained. Soho Grand is showing signs of aging.

I've stayed here many times. This time the TV didn't work . That's completely unacceptable.

Pretty good

Very dark hotel.

I love staying at this hotel. It has character, it’s comfortable, clean, and the staff is great (from the doorman to housekeeping). Less than 10-min walk to the subway and Eataly, and the deli next door is fantastic. We will be staying here next time we are in NYC :-)

It was great, except it’s so dark! The lobby, the hallways, the elevator, the rooms - I would never stay there again because it was so dim lit

We stayed for one night and it was a great experience.

The SoHo Grand Hotel was absolutely terrific and beautiful. My stay was brief - overnight - so I was not able to take advantage of all amenities, but room service (for early dinner) was fabulous, and late night drinks and jazz was a plus. My room on the 8th floor was beautiful with an A NYC view. The room was very clean and quiet except for the usual AM NYC noise from outside, and inexplicable muffled music from what sounded like two floors above my room that went on from approx 6:00-8:00AM. I tried calling the front desk about it, but nobody answered. The property was a short block from my ultimate destination and that was a welcome perk considering the cold temps. Would definitely recommend and stay again.

Amazing stay. Super clean and everyone was so friendly. Beautiful hotel!

Staff was accommodating from check-in to check out. Can't recommend this hotel enough, especially given so many hotels in New York City do not present value for the money.

Always a great stay!

We loved the SoHo Grand. The room was comfortable, the staff were very friendly and helpful and the location is excellent. We will definitely be back!

Soho grand is a great Christmas time stay. The tree in the lobby was beautiful. All the door guys are so helpful and friendly. Check in was super easy after a long day in the city. The lobby is a great place to meet friends for a drink and make new ones!

Our only complaint is the street noise from rooms on the front of the building. Otherwise, this property is outstanding.

Great hotel! We would definitely stay here again.

The hospitality staff were exceptional whereas, the design decor and aesthetics created a nice ambiance.

It always great to stay there it next to everything

My favourite hotel in NYC! Close to everything you could possibly need and want! And getting around to other areas of the city from there is super easy! Have to give a special shoutout to Marcus the guest experience manager who made my stay super special and made me feel so well taken care of! Will continue to come back to this hotel based on his service alone!

Best location in NYC

This boutique hotel has amazing decor, beds & linens. Bathroom was big enough for sharing and very well maintained. Do not stay in lower levels facing the front if you are bothered by street noise.

Last min booking and picked this hotel on new years eve, didnt know they were hosting a masquerade ball the same night. Enjoyed thr night and the hotel, everyone was nice and we found parking right in font of the hotel! Would definitely stay again!

We love the friendly service at this hotel. We were welcomed I right away by the doorman and given a glass of champagne upon arrival! The rooms were lovely and it’s convenient to all lower Manhattan attractions. We will be back.

Overall it was nice

Checking in was a breeze. The lobby area was tastefully decorated for the holidays. The rooms were spacious and clean.

We love the dog park around the corner. Clean, beautiful, and secured for guests only. For guests with pets, this amenity is priority. Only suggestion would be to have extended hours prior to 7am and beyond 7pm. Wonderful stay and central to the subway straight to time square!

Lovely comfortable hotel

Lovely comfortable hotel with very accommodating staff. We felt very welcome and well looked after . The beds are fabulous - supportive but cloud like. Fir the first time ever I was able to successfully cast my phone to the television

Love the place. Our regular place to stay.

Meh

Great location. Large rooms for nyc but lots with club. Clean gym. Broken and unusable shower amenities (soap) wasnt fixed after request which is disappointing for the price.

A very small guest room with minimal facilities, right in-front of a noisy construction site that worked all night and prevented us from sleeping, in addition to a very loud heater that we were forced to shutdown in such cold weather.

Great stay

Loved our stay great place and always my go too for soho!

Been here a lot. Love the ambience

Great location

Staff was accommodating, great service and very clean.

We got booked in a room on 4th floor and could hear the party music on 2nd floor until 2. Could not sleep until then. I’m sure others have complained but we should have been warned. Would have booked different room or hotel

Such a cool vibe. I’d stay here again. Great staff. Quiet for NY. Walkable to the great restaurants and galleries.

Very helpful and welcoming staff. Wonderful location and very comfortable room.

Highest marks, as usual

I will come back. The hotel is gorgeous and the room, deluxe king, was spacious and had a coffee machine in the room. Great location for walking to shops and restaurants. Pricey, thought the price was what was given me on Expedia…. The hotel tacked additional fees. Any who, it was worth the money😊

Love the location, staff welcoming & helpful.

Great hotel with spacious rooms

Been coming to NY often and always stayed in the SoHo area. This has been by far the best hotel I have stayed at so far! Love the spacious room, the location and the decorating accents of the hotel. Totally staying here again next year when I come on my girl’s trip.

I have stayed here over 8 times over the course of 4 years and the service is always consistent. More than pleased with my experience here at the SOHO Grand. As a woman who sometimes solo travels I feel safe here. The doorman is always courteous and friendly. The checkin staff are very efficient. Will stay again on my next trip to New York.

Lovely stay

Enjoyed the hotel and its location. Easy access to Canal St subway and bars/restaurants. Very comfortable room and bed and well stocked minibar. Nice diner on site too for breakfast.

All staff was friendly and helpful

Wonderful property and value for the area

Love this hotel

My experience at SoHo Grand Hotel was incredible. The staff was very friendly and helpful with airport travel logistics. The hotel was very clean and in a great location. The spaces attached to the hotel (SoHo Diner, and the Club Room) are wonderful. Unfortunately, my visit was in late November and Gilligan's was closed for the season but I plan to be back soon to enjoy Gilligan’s. SoHo Grand Hotel rocks!

Great stay!

Always prefer to stay here

Nightmare of a stay! Hotel had a private party and we heard the music until 3:30am. Unable to sleep all night and hotel didn't do anything. All we got is sorry. They were aware of the noise and didn't do anything about it.

Great place!

Great service and great design of hotel. Extremely centrally located in Soho amidst the best of shopping and dining! Great choice.

Love staying there. Always great for a quick getaway.

Amazing as always

Expensive but good

Wonderful hotel and staff in great location

Great hotel. Awesome ambiance.

Great place to stay in nyc!

Our room was clean, spacious and quiet. I would stay at the Soho Grand again when I'm in NYC.

great location, nice rooms, loud at night though

Raoul, the bar manager, was terrific and even helped us get a dinner reservation elsewhere. The valet directed us wherever we needed to go with a smile and warm greeting daily. Great location, fun vibe and very comfortable bedding! After staying in midtown nearly a dozen times we wanted to experience SOHO. Will definitely be back!

Great location and nicely appointed rooms

I thought this was a classic New York hotel. Very elegant and timeless. The staff was incredibly helpful and kind. The rooms were comfortable with many amenities.

Recommend it highly, been going there over 10 years and its always been exceptional.

Soho Grand great location

The location is excellent. If you love Soho like i do you are in the perfect place. The problem is the air con is cold and its right next to the bed. The gym is poor. Otherwise lovely stay there. Avoid the juice bar across the street. I think i had fraud on my Amex from there.

Really nice. Upscale but not pretentious.

Great hotel and area

Nice old hotel. Overly expensive. Getting the shower to run at a steady temperature was impossible. Takes a long time for the water to get hot also. Lots of overpriced drinks and snacks in the room. The refrig is so full, had to remove items to get medication in there. The area immediately in front of the hotel was good and the staff outside was great. Area in either direction from the front door was trashy.

Not for us

Check in was delayed by 30 mins. When we got to the room it looked liked cleaning had been rushed. Water rings still all over the nightstands and coffee station. The air conditioner was not working, but they did send someone and he got it working. The layout was interesting as well, the check in is on the 2nd floor so it makes things tricky when traveling with dogs. The rooms are small and the music is VERY loud and we were on the 4th floor. We normally stay at the Roxy and that will be where we go back.

Location

The hotel was clean and everyone was nice

Fabulous hotel! Great bar and great staff. Right near the canal street subway station and down near all the shopping.