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07 May 2025
Wednesday
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08 May 2025
Thursday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Smana Hotel Al Raffa in Dubai (Bur Dubai), you'll be within a 5-minute drive of Dubai Cruise Terminal and Gold Souk. This hotel is 3.5 mi (5.6 km) from Dubai World Trade Centre and 5.9 mi (9.5 km) from Dubai Mall. Make yourself at home in one of the 125 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and electric kettles. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Hotel policies

No cribs (infant beds) available

Cash deposit required

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know
  • Pool access available from 9:00 AM to 6:00 PM.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Minimal age
18
Optional fees
  • Rollaway bed fee: AED 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

Arabic

English

Urdu

Amenities

Most Popular

Free WiFi

Parking available

Concierge

Laundry

Spa

Gym

Non-smoking

Childcare

Banquet facilities

Accessible facilities

Other

Elevator

Concierge services

Laundry facilities

Children's pool

Safe-deposit box at front desk

24-hour front desk

Steam room

Number of restaurants - 1

Number of outdoor pools - 1

Parking (limited spaces)

Free self parking

Number of bars/lounges - 1

Number of poolside bars - 1

Pool sun loungers

Lockers available

Banquet hall

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible path to elevator

Wheelchairs available on site

Stair-free path to entrance

Hotel reviews

6.8
Fair54 Verified Reviews
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Cleanliness6.8/10
Service7.2/10
Comfort6.8/10
Condition6.8/10
Neighborhood6.8/10
Amenities7.2/10
4/10
Poor
Verified traveler, 16 Oct 2024
hotel-logo-v2.pngTraveller

A hotel to avoid for business travelers

It is a run-down hotel with a moldy bathroom, cobwebs behind the bathroom doors, and a chaotic breakfast area. The reception service was ok but not professional. Check-in was delayed by 30 min as the room was not ready. I will not recommend this place to any business traveler.

8/10
Excellent
Jean claude, 15 Jan 2022
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Business trip

Amazing

6/10
Fair
Sachin, 17 Nov 2021
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Condition is not good at all. Please avoid.

4/10
Poor
Verified traveler, 08 Aug 2021
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No service, small room and bathroom is dirty

10/10
Exceptional
Verified traveler, 29 Jun 2021
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The staff are very accommodating and the cleanliness of the hotel and room are very good.

10/10
Exceptional
Samer, 16 Jun 2021
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4* stars equivalent stay, was a good one.

Price was good, team was amazing, hotel was clean, swimming pool and Gym were both clean and good.. Gym was quite big compared to 3 and 4 stars hotels. I would definitely stay there again if I have a chance. One comment is only room size is average size.

10/10
Exceptional
Verified traveler, 02 Apr 2021
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Estaba muy bueno la verdad . tranquilo, gente profesionales , amables y súper limpio

8/10
Excellent
Daniel, 30 Mar 2021
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w

Great

10/10
Exceptional
Mohamed, 01 Mar 2019
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Lovely staff great cosy place at an affordable price:)

6/10
Fair
Verified traveler, 21 Feb 2019
hotel-logo-v2.pngTraveller

Price is not everything sometimes

The hotel is not in a very convenient location. Very hard to get a taxi. Most cabs dont know how to find the place or never heard of it. Hotel is very basic with not a lot going on. It's just cheap and that's why I chose it. In hindsight spending an extra 20$ for a better place would have been well worth it

10/10
Exceptional
Shaheryar, 12 Feb 2019
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Best Choice

It was amazing & comfortable

2/10
Poor
Mohamad, 08 Feb 2019
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Very noisy and bad condition i will not do it in next time very bad

2/10
Poor
Mohamad, 08 Feb 2019
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Very bad and noise all time i didn't prefer to do it next time

10/10
Exceptional
Trevor, 26 Jan 2019
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Beautiful Hotel but difficult to get to the front door !!!

2/10
Poor
M, 10 Jan 2019
expedia-logo-v2.pngTraveller

The noise at this hotel was unbearable! The Bollywood bar had ridiculously loud music playing half the night, so it was impossible to sleep. There were also doors banging all night and people shouting in the corridors. Mattress and pillows hard and uncomfortable. No kettle in the room. Staff, however, were very kind and helpful.

8/10
Excellent
Verified traveler, 01 Jan 2019
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A little expensive, seasons should be observed in favor tourist. There should tax refund to tourist too

6/10
Fair
Tylon, 27 Dec 2018
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It was an ok stay. The room was cleaned and custmer service was fine too. The hotel is close to cruise terminal but doesn't offer much in the area.

8/10
Excellent
Verified traveler, 03 Dec 2018
expedia-logo-v2.pngTraveller

Nice hotel and friendly staff. Good facilities for a budget hotel which includes a gym, sauna and steam room

6/10
Fair
aki, 30 Nov 2018
expedia-logo-v2.pngTraveller

night staff at hotel were absolutley amazing very helpful polite. However They have a system where they only give towels if rooms cleaned. Also they give 1 small roll of tissue paper for toilet per room per day. The hotel has four clubs on weekends its open til late 3am the bass and music could be heard on fourth floor where we were. staff reluctant to have a word with the people running the clubs so we went down ourselves. Lots of. flies and ants in bathroom even though we were on fourth floor. water dripping from cieling tiles in bathroom. no tea or coffee or kettle in room. mini fridge not cold. No shuttle facility you have to rely on taxi.to get a taxi you have to walk to main road. Alot of taxi drivers dont know how to get to the front of hotel will drop you at rear. rear door access 8am-8pm. when room is cleaned put rubbish outside otherwise they dont take rubbish out of room. pool on rooftop closesearly. Overall not the best and misadvertised on expedia.

10/10
Exceptional
Jigar, 23 Nov 2018
hotel-logo-v2.pngTraveller

Good hotel

Overall good hotel. Just didnt like that they kept our passports overnight. They should passports back to guest after copying or scanning them right away.

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