Their programs for an immersive cultural experience were unique and very valuable

My stay at Sirkeci Mansion.

Where do I start..from the moment we stepped in at 8 am in the morning, they accommodated my request for an early check in since we had kids and were exhausted from a long journey and they even gave us breakfast. From there onwards it has just been a brilliant stay for 8 days. The hospitality, kindness, family ambiance we received was incredible! (Complete opposite to the general public of Turkey). All the staff from Enver, Sezarn, Farooq, Ayaz, Arif, Fathima, Nargis were extremely welcoming and helpful but my hat goes out to Brother Okay who went a step beyond in assisting us with our day to day activities. He speaks the English language perfectly as well which was a plus. The hotel is a Botique hotel with a family feel to it. Has a lovely pool, sauna and Hammam for the cold winter evenings. It’s legit 20 steps from the T1 tram and few metres away from the underground train. The only flaws were the window and toilet roll holder being broken in the room and TV was not working with no sport channels showed in the hotel which is strange as Turkey is a football mad country. A particular staff member was extremely unpleasant and rude which made our stay a tad bit uncomfortable. I raised the issue and trust it has been addressed. Barring the few small minor issues, our stay has been extremely pleasant. It was extremely sad to leave our Turkish family behind and definitely we will return to Sirkeci mansion if we going to ever come to Istanbul again. Keep it up Guys!

Fantastic location and very friendly staff in a charming hotel with good breakfasts, a small pool, sauna and Turkish bath. Perfectly located for exploring the old town on foot (including the Ottoman Emperor's palace, Blue mosque, Hagia Sophia and the Grand Bazaar) but easy to nip over the Galata bridge by taxi or tram for nice restaurants (Gallada is amazing but expensive and Ali Ocakbasi is great but hidden). We had a brilliant time here.

Great location, super warm and friendly staff

Loved the staff. Kind and caring, going beyond the normal service you come to expect.

Friendly staff- great location

Friendliest staff I have ever come across. In fact all of Istanbul the people were the highlight. Without being pushy they seem genuinely caring and it made for a great stay. The hotel is also in a great location

The staff were excellent. The room felt small and dated. Breakfast was excellent. Situated in a great area.

A close to most attractions

Great staff!

It was amazing experience. Staff was real friendly and helpful. Daily breakfast was delicious

Location, staff, overall aura of local life. Coming there for the 3rd time and would stay there in the future if coming to Istanbul

Excellent

Very helpful and frindly staff, particularly Okay and Mohamed. Very good breakfast and very well located near main attractions and transportation options. Many shops around and still very quiet, even though we were on a front second floor room. Room was smaller than usual but comfortable and functional.

The location is excellent - within walking distance of most of the major attractions and surrounded by many restaurants (albeit quite expensive). The staff were brilliant, incredibly helpful. The culinary tour was a particular highlight, thoroughly enjoyed that. The only negatives were that some parts of the hotel are looking a bit tired and the bar was a bit low on some types of alcohol.

Very nice and helpful staff. I would stay there again.

Perfectly placed for visiting places of interest. All the staff were very friendly and helpful. Good breakfast and afternoon tea. Would recommend. Great stay.

Ideally placed helpful staff

Without requesting, the staff sat down with us and oriented us on the city, provided a map, and gave instructions on how to use all city transportation to get where we wanted to go.

This hotel is in a great area for walking. You are in a touristic area right outside the hotel. Lots to see, lots of restaurants. I enjoyed my stary

An amazing staff and a very nice location close to tram station , restaurants & shopping area also a very good breakfast

We had a wonderful stay at this hotel. Very convenient for the tourist sights of Istanbul but also quiet. Also a very short and easy tram ride from/to the cruise port. There is a lovely terrace to sit on and the views from the front of the hotel over the palace gardens were nice. However, the highlight for me was the box of gluten-free goodies they provided in my to room. Exceptional service, which I've never experienced before.

We would stay here again, no question. Breakfast was the only thing I would improve, but it is a traditional breakfast in Turkiye, I guess. Great staff, clean, convenient, friendly, and safe. Many thanks.

Wonderful experience. Thanks for making my first trip to Istanbul great.

Great staff and location. Nice breakfast. Building is a bit older but overall great.

Excellent service

Well located hotel that provided good experience

The location of the hotel is pretty good. Most part of the experience was good, but there was something wrong with the door to the balcony, so I could not use it for the whole time I was there.

Great location, very walkable with easy access to public transport. Park very nearby and was great for our small child to play in. Breakfast was wonderful, pool/spa was so nice to relax in after a long hot day, and the staff was very accomodating and excellent. They provided gluten free bread for us for breakfast, which was wonderful!

This place is very special in our ❤️

I stayed 12 days. Staff is amazing. Location is perfect for transportation. Very cozy street with boutiques and restaurants. Close to everything. Mr. Agha, Mr.Anwar, Fatima, and Azra were all so helpful and it felt like home!!

Great place, lovely people, wonderful location, very clean.

amazing! Thank you all and we hope to revisit very soon!

Excellent hotel. I am on vacation with both my sons.The staff goes over and above to meet our needs. The next day we arrived, it was pouring outside, so they provided us with umbrellas! The breakfast is delicious. Different varieties daily. If I want to relax, I can just go up and sit on the terrace that overlooks the Galhane park. The location is just PERFECT. Though it is in the center of everything, it is still quiet and peaceful. We were in Uskudar in 6 minutes. Stay here at Sirkeci Mansion and you will not regret it!

We loved everything about Sirkeci Mansion. The pre-trip messages via Expedia were very helpful and made it easy to arrange airport transportation. Check-in was great, rooms were perfect, and breakfast was excellent. But what makes Sirkeci Mansion great is Mr. Agah Okay and the entire hotel staff. We really can’t thank them enough for making our first trip to Istanbul as memorable as it was. The walking tour lead by Mr. Okay was outstanding and should not be missed! We arrived too late in the week to make the other tours, but I have to assume they are also great. Finally, the hotel is in a prime location, with mostly everything in the Old City within walking distance. The tram and metro are also very close, convenient and easy to use. We can’t wait to return to Istanbul and Sirkeci Mansion!

Highly recommend staying at this hotel! It is in such a great location for all of the old city attractions and very close to public transport to venture further out. The service from the staff was incredible and the daily breakfast and complimentary afternoon tea was great! I also highly recommending use of the spa services, I had the most amazing traditional hamman and massage with Vedat, he was very professional and made me feel very comfortable. Thank you for such a lovely stay 😄

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Just amazing. Fell in love with this hotel

The staff was incredible! They were extremely helpful and kind throughout out entire stay! Loved it! Will visit again!

Great and friendly staff. Clean. Close bye all historical sites. Bathroom could use some upgrade. Room otherwise spacious and comfortable

Good hotel central location ,walking distance to restaurants , local bazar, blue mosque,Sophia haghia

Staff were very friendly and helpful. Gave suggestions for dining and shopping. Room was clean and comfortable.

I can't wait to come back! Great hotel! Location and the staff! They mase my son's bday something special

Perfect location with easy access to transportation (just minutes to the Gülhane tram stop), walking distance to the Hagia Fophia, Topkapi, Blue Mosque, etc. The hotel is super clean, and the staff is very friendly and helpful. And the breakfast is really delicious!

Exellent hotel and service

excellent staff

Excellent stay

It was ok

The hotel staffs were professional & friendly. The buffet style breakfast was excellent! In addition, we enjoyed the activities planed by the hotel so much, including cooking class, farmers market shopping, historical city walking tour etc. We must go back to the hotel if visiting Europe through Istanbul.

It was a wonderful hotel. It is close to everything and is on a very beautiful street with cute shops and restaurants. The rooms were well taken care of and comfortable. There is a nice pool and hot sauna included for no extra charge. The staff was very kind and polite. They gave us cold bottled water whenever we asked as we headed out the door. The Turkish breakfast was a full buffet of hot breakfast foods, as well as, many cheeses, fresh cut vegetables, olives, fruits, nuts, many types of breads and cakes, and unlimited coffee and tea. I truly can find nothing other than great things to say about it.

Amazing experience

Amazing experience - the most friendly staff -great Turkish breakfast the menu was rotated - Anver and Agah were extremely helpful and kind as well as the kitchen staff - we definitely will be back

Staff were exceptional. They went above and beyond to make us feel at home. In particular, I let them know ahead of time that it was my mom’s birthday and they went out of their way to make her stay extra memorable. They’re also great at sharing Turkish language and culture. Hands down one of the best places to stay if you want an authentic Turkish experience!

This was a wonderful and warm experience. The staff were lovely and knowledgeable, and the hotel itself was unique. It was a wonderful place to stay for the 6 days we were in Istanbul!

Staff very hospitable

The staff are absolutely fantastic. The hotel is very clean and comfortable. Superb location

The Sirkeci mansion is a lovely boutique hotel conveniently placed to the Topkapi and other attractions. There is tramline up the road, the restaurants and shopping are right on the doorstop The hotel itself is very clean and rooms were very comfortable with everything you need ie clean bathroom and tea/coffee making facilities water is available and there is a safe. The staff are amazing from reception to housekeeping nothing was too much trouble for them. There is afternoon tea and snacks from 3-5 everyday, the Turkish bath and gamma was very good. Outside the hotel the people are the most humbliest from shop keepers to restaurant staff Overall our stay at this hotel was really lovely and would definitely go back

We had a wonderful time. Staff were very welcoming and accommodating. Excellent customer service. Hotel was clean and very central to all attractions. Hotel offered free tours/cooking experiences which are excellent. Had a fantastic time and would definitely recommend this hotel. Thanks to Serive Guest Hotel Group Manager Okay and general manager Anwar for everything.

Nice historical place, shopping, Restaurant and sweets shops close by. can walk to many historical places by walking no need transportation.

Such a great find! Perfect location literally 30 seconds to tram and 2 minutes to Metro. Right by entrance to Gulhane Park which you can cut through to access Topkapi Palace, Hagia Sofia and Blue Mosques. The hotel has so many free extras - bagels and Turkish tea, Turkish delight in room, bottled water on room plus free tours and a cookery lesson. All the staff were so helpful and friendly. Would not hesitate to book again if returning to Istanbul 😀

Great location. Excellent staff. Delicious breakfast. Definitely stay here if you are spending time Istanbul.

Very comfortable and peaceful but handy for all the sights and hustle. Very helpful staff, great breakfast and lovely pool/Turkish sauna area,

Super friendly staff. Nice surroundings.

No air conditioning. But the evening/staff guys were awesome. Very helpful!!

I returned to this property after a more than ten year absence and it was just as good as the first time. It's a little larger now but that has not diminished its charm or amenities. The staff continue to be superb doing everything they can to make.You'll stay as pleasant as possible. I shall, of course, return to this hotel next time I am in istanbul.

Excellent customer service

The service was exceptional, the breakfasts good and varied day to day, our room was very quiet and the front desk staff could not have been more helpful. We particularly enjoyed the History of trade tour led by one of the managers, which showed us parts of the city we would never have discovered by ourselves.

We stayed for 6 nights, great location (walkable to major sightseeing sites, train station, port to catch sea buses to Asia side and new district in north). Staffs were friendly and hard working, rooms (we had connecting rooms) were clean with nice amenities. They even celebrated my husband’s birthday with a small cake and gifts. We will definitely come back when we visit Istanbul again!

This hotel and the staff exceeded every expectation. The room was exceptionally clean and the bedding very comfortable. We had a room with a view of the park across the street, and the hotel is close to the tram and many good restaurants. In spite of the convenient location, it was on a quiet side street! The best thing about the hotel, however, was the incredible staff. When our trip had a few wrinkles, through no fault of theirs, they helped us sort things out and it made for a wonderful trip. I hope we can return to this gracious hotel some day soon.

We had a great experience at this lovely hotel. It was nice to have a balcony and very spacious room. The breakfast buffet was excellent and the staff was so kind and friendly.

My husband & I stayed here during our honeymoon! This was by far our favorite stay during our time in Turkey. Beautiful spa, wonderful staff, an excellent atmosphere overall. We hope to visit again!

The staff is extremely friendly and helpful. They gladly made reservations for Haman services and gave plenty of dining recommendations.

A beautiful hotel located in a very convenient spot near several great shops, restaurants and points of interest in the city. It's just across the road from Gülhane Park, a tram stop on the T1 line and the Marmaray train station. The staff are extremely friendly and helpful.

We loved everything about this hotel from the location in the heart of the old city to the friendly and very helpful staff. The Ottoman style was just right and very clean. The breakfasts provided plenty of variety, and we appreciated the afternoon tea time as well. The hotel arranged for transfers from, and to, different airports, booked restaurants, and answered many questions about this overwhelming city. We stayed 5 nights and wished it could have been more. The room was very comfortable and for being in the heart of the city on a little shopping street next to Gulhane park, it was quiet. Great staff, friendly people, really pleasant to come back to after a day of jostling with the crowds on the streets of Istanbul!

This hotel really made our week in Istanbul special. The facilities are great - clean, nice hammam, excellent breakfast, good lounge area - but above all it's the staff that make the place so great. They are always friendly, helpful and welcoming without being overbearing. The hotel manager, Okay Alkan, organises tours several times a week. These show you parts of Istanbul away from the obvious tourist sites and are absolutely free (the hotel even pay the tram fares!). Okay is really friendly, knowledgeable and keen to share the culture of his city with visitors. These tours were real highlights of our stay. We had a huge, comfortable bed and a view towards Gulhane Park and Topkapi Palace (in a standard room). The kettle was a bonus for us Brits too! The street the hotel is on is quiet with very little traffic, but it's an easy walk to all the main sites and about 100 yards from a tram stop so the location could not be better. If (hopefully when!) we return to Istanbul we won't even consider staying anywhere else.

Older, but well maintained property. The rooms were difficult to cool

Property is in an excellent location, breakfast is plenty, housekeeping do an excellent job cleaning, they offer free bottled water daily and a complimentary culinary class which has very tasty and generous portions. Highly recommended

The staff at Sirecki are wonderful. They are knowledgeable, helpful and courteous. The hotel offers walking tours that are outstanding. I’ve stayed here several times and have ne er been disappointed

Great hotel! The room was very good and the staff were extremely warm and welcoming. The location is also excellent - only a 5 min walk from Sultanahmet Square. Would highly recommend!

Lovely local hotel, did not use it look at pool/spa area but others seemed to enjoy…the location was perfect, staff attentive and super friendly breakfast was above average as compared to the other local hotels we stayed at and the breakfast room was very nice…living room bar area was perfect for getting in off the street and using as community area(they serve afternoon tea and treats but we missed every day as we were out!) nice cold beer and drinks, but welcome to bring anything in and use area! Beds and rooms very comfortable..location a bit hard for taxi to locate so if you are not an able walker this is not your spot but if you are the location is PERFECT

The location is great easy to walk 10-15 minutes to Aya Sofya, Blue mosque, hippodrome and the hotel overlooks amazing local park. The hotel is dated, breakfast is okay, cleaning and breakfast staff are great, very welcoming and friendly. There is a small pool, massage services too. I would stay again and try to get a room facing the park on a higher floor.

Clean hotel perfect location

Feel confident booking this hotel.

My friend and I stayed here for 2-nights. It was the perfect location to explore the Old Town area of Istanbul, including the Mosques, Spice Market, Shopping areas, Gardens, Cafes, etc. This is located on a quiet street, with no through car traffic. Our room had a balcony, and it was amazingly quiet. Because I am a platinum member with this website, we got an amazing free upgrade, which I was super happy about. It allowed for more space to spread out and better feeling of wellbeing while traveling. This hotel felt safe, as there was always someone manning the front desk. Their breakfast spread was 10/10 excellent with so much variety; I could eat there every day! And they even had free afternoon Turkey bagels nibbles and Turkey Tea! The staff were all very kind, and notably the Manager really went out of his way to show kindness and hospitality. If in that area of Istanbul again, I would definitely stay there again. There are many places to choose from for a good night's sleep, but I feel confident in saying you won't be let down at this place.

Nice boutique hotel in a great location in the sultanahmet neighborhood. Beds are small and the building is ran on central cooling/heating so keep that in mind. Our room was really warm and they just had the option to turn heat on so we had to leave the window open all day and night to stay cool. Other than that really nice staff and a great hotel to stay at during our trip.

great staff, ideal location and great rooms. Good that it is a privately run hotel with individual character.

Absolutely beautiful hotel. The suite is exceptional with Jacuzzi. View of the park is lovely. Walking distance for all tourist attractions. Tram is only few yards up the road. It’s convenient to get around. Was here for 3 nights but would have preferred to stay a few more days to enjoy other parts of the city and use full hotel facilities. Will visit this hotel again. Definitely recommend.

Where Europe and Asia meet

We loved our stay! The location is magnificent…the rooms comfortable and the breakfast delicious. The staff is very friendly and helpful..,we highly recommend the Sirkeci Mansion! We hope to be able to return to Istanbul and will surely stay here again. Thanks!!

Excellent service, awesome and very helpful staff. Clean rooms and very quiet despite it is on a busy road amazing!!! I stayed there for 6 days during my last visit to Istanbul, excellent location and easy to access public transport and go to all sides of the city; Thank you staff your service is above and beyond!!!

We (a family of four) stayed at Sirkeci Mansion for 3 nights. The place is very close to all the major attractions and the Old City. The staff is very friendly and helpful in making reservations. We attended a free cooking class conducted by Okay (pronounced Okkaai) which was excellent. The rooms are of moderate size but extremely clean and pretty. Old City of Istanbul is wonderful -- especially the area around the Blue Mosque and Hagia Sofia, especially at night. Praying in Blue Mosque was a highlight. I would thoroughly recommend staying at this wonderful place.

Nice boutique hotel in the old city.

Old boutique hotel in a great location. Staff was very friendly and helpful. Food was good. Room was nice but bathroom was just okay. Did have plumbing issues with one of our room’s bathroom. We had 2 rooms. They did move us to a new room the next day but initial impression left a sour taste.

Serkeci Mansion is super conveniently located to all the attractions and has very comfortable lodging. But what absolutely stood out to is Okay and his team’s hospitality, and eagerness to make our stay as comfortable as possible. We would recommend this boutique hotel and its awesome staff to anyone visiting Istanbul.

Nice hotel

Nice hotel in great location. Friendly staff. Good breakfast and nice pool.

Great! Staff were super friendly & room was perfect

Okay Alam was an amazing staff member. He was very informative, responsive and kind. The hotel kindly lets you store your luggage if needed. The Air conditioning in the room was extremely poor and despite asking for fixing it nothing was done. I was given a portable fan (with obvious dirt on it) by the receptionist at night. There was a particular smell in the hotel and the room. The hotel is in a best location but certainly needs lots of renos.

Good location, walking distance to prime attractions.

Excellent service! Loved the warm welcome and the tips for getting around !

Fabulous location with fabulous service

Really well located right by the T1 tram stop of Gulhane which makes it so easy for a tram back after a day exploring. It’s also only a 10 minute walk to the main sights and a quick tram ride to the Galetta Bridge to walk over to the other side of Europe, or get a ferry to Asia. However, the hotel is so much more than this. Whether it’s the food tours or Turkish cooking classes (so gutted this was not on a day that we could do) the hotel puts its guests first and helps them enjoy a memorable stay.

Awesome hotel with friendly staff

The most pro active, customer centred hotel I have come across. Right after booking our room, got an email from the manager Agah Okay ALKAN with links to the all information we would need to plan our stay. The staff excelled in going out of their way to make our stay pleasant. There were a couple of "off the beaten path" tours conducted by the manager, Agah Okay Alkan. He is a certified tour guide & the two tours we took with him were the best !! Thank you again for making our stay in Istanbul so memorable.

2nd stay. Did not change after all COVID troubles. Highly recommend. Love the staff, the place, the area.

wonderful room, staff, location. Nothing to dislike.

Great location, good service and very convenient for all attractions.

The hotel is an oasis of peaceful tranquility close to the most tourist visited sites in Istanbul. The room was clean and comfortable. Great value for money. The staff provided excellent service. I recommend it highly.

The hotel was very conveniently located. Front desk staff were extremely helpful. The room was clean and bed comfy. Loved the bathroom! Breakfast was pretty average. Would stay there again.