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10 May 2025
Saturday
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11 May 2025
Sunday
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2 Adults - 0 Child
1 room
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Hotel Description

Located in Akçaabat, Sera Lake Resort Hotel Spa & Aparts is in a national park, within a 15-minute drive of Sera Lake and Trabzon Hagia Sophia Mosque. This spa hotel is 7.5 mi (12.1 km) from Trabzon State Theatre and 7.5 mi (12.1 km) from Trabzon Castle. Make yourself at home in one of the 68 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Akçaabat? This hotel has 1615 square feet (150 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Hotel policies

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available

Important information

You need to know
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Long-term renters welcome
  • This property uses a grey water recycling system and eco-friendly cleaning products
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 20 per person (roundtrip)
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Arabic

English

French

Turkish

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Beach services

Smoking areas

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Concierge services

Airport transportation (surcharge)

Conference space

Breakfast available (surcharge)

Laundry facilities

Garden

Library

Health club

Safe-deposit box at front desk

Spa services on site

24-hour front desk

Spa treatment room(s)

Meeting rooms

Steam room

Sauna

Designated smoking areas

Free wired internet

Number of restaurants - 1

Conference space size (feet) - 1615

Conference space size (meters) - 150

Number of meeting rooms - 1

Conference center

Turkish bath/Hammam

Free self parking

Free valet parking

Terrace

Water dispenser

Couples/private dining

Nature reserve

Proposal/romance packages available

Banquet hall

Eco-friendly cleaning products used

Uncovered parking

Secured parking

Uncovered parking

Secured parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible spa

Wheelchair-accessible fitness center

Wheelchair-accessible on-site restaurant

Wheelchairs available on site

Bicycle parking available

Bicycle tour information

Bicycle cleaning area

Hotel reviews

8.2
Excellent122 Verified Reviews
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Cleanliness8.4/10
Service8.2/10
Comfort8.6/10
Condition8.2/10
Neighborhood8.6/10
Amenities8.0/10
8/10
Excellent
Adnan, 14 Aug 2024
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Great nature

Great location, great nature and views. However it’s far from the city and attractions and you surely need a car. Service is not super but acceptable. Evening restaurant staff are amazing, especially Mustangs. Hotel is old and need renovation

10/10
Exceptional
wisam, 25 Jul 2024
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Nice staffing

10/10
Exceptional
Faris, 03 Jul 2024
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Special thank to the reception staff and terrace staff

10/10
Exceptional
Ola, 06 Jun 2024
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Clean and comfortable property, delicious food, nice location and view, good service and staff.

8/10
Excellent
Hani, 23 May 2024
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Great view

Nice view

10/10
Exceptional
naji, 29 Apr 2024
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The staff is incredibly helpful, especially Mrs. Wissam. Loved the stay. Highly recommended.

6/10
Fair
ABDULLA, 28 Apr 2024
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My stay was good, the place was quiet for relaxation and rest, and the weather was pleasant and springy

8/10
Excellent
ahmad, 27 Apr 2024
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great hotel with beautiful views to sera lake and to the sea

10/10
Exceptional
Mahmood, 11 Sep 2023
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Really, I like everything, the place , the quiet area , staff , clean , good breakfast, with amazing views..

10/10
Exceptional
SAHIN, 21 Dec 2022
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Good

10/10
Exceptional
Dina, 28 Nov 2022
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Great location and view. Friendly staff.

10/10
Exceptional
nadia, 16 Oct 2022
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Wonderful service

It was a wonderful welcome from staff the view from our room was amazing I would definitely stay there again

10/10
Exceptional
Ugur, 15 Oct 2022
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Awesome view. Quiet Place.

2/10
Poor
Faisal Amur Said, 06 Oct 2022
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Staff was very rude and has absolutely no hospitality standard. Facility is terrible, all the sound from next room was like there is no barrier

8/10
Excellent
Rashid, 28 Aug 2022
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Great view from room

The hotel is stand alone property ? Is ok when u don’t have a choice ? But not the write hotel to relax

10/10
Exceptional
Sana, 19 Aug 2022
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Beautiful setting. Pleasant and friendly reception. Staff were friendly and very helpful. Wesam was very helpful.Staff at the restaurant were delightful. Very good breakfast.

4/10
Poor
ayman, 17 Aug 2022
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They gave me different room .

2/10
Poor
Atta, 04 Aug 2022
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I reserved and payed for lake Veiw room before 10 days. But they gave me a dirty room in the basement. By stairs with out elevator. Saying We are sorry that only thing the do for that his mistakes.

4/10
Poor
Hamad, 13 Jul 2022
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The only thing that I like is Wassam , she was super friendly and kind

10/10
Exceptional
yasin, 31 May 2022
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Lovely stay

Its a lovely hotel up in the mountains about 15 minute drive from Trabzon. Beautiful scenery, staff very friendly and helpful, restaurant and breakfast were good. You need to have your own car for easy accessibility Would stay here again

10/10
Exceptional
Jan Hinrich, 29 May 2022
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Great location with awesome view

Did a road trip and this was the perfect stop for a break near Trabzon. Nice rooms and decent breakfast. The rooms are spread out over several houses, which gives it a nice resort feeling

4/10
Poor
Angie, 14 May 2022
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The room was a bit unfurnished and there was construction when I was trying to have coffee in the morning on the balcony. With paint or plaster coming into my coffee/computer.

10/10
Exceptional
Sera, 23 Mar 2022
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LOVED LOVED LOVED staying here. Beautiful views. Clean, updated rooms. Friendly staff that was very willing to help. Good breakfast. Worth the price. Will DEFINITELY be booking again. p.s. Tip: If planning to get a massage at spa, ask for Siri. She does a fantastic job.

8/10
Excellent
Shaazad, 23 Jan 2022
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Amazing views, conceriege a little rude

Overall, a great place. Amazing mountàin and sea views from the reaturant area and your room!! Great breakfast. Room was good. Cleanliness is ok but we had a big issue with our room so they gave us a new room right away. If you are Arab-speaking, they have a worker always there as a translator so thats a big plus. Workers speak some English also. Conceriege lady was somewhat rude or off-putting that dampened our impression of the place. *Tip: if you are driving there yourself, be ready to drive up steep hills and turns. Otherwise, you can take a taxi.

10/10
Exceptional
Ahmed, 13 Dec 2021
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Awesome hotel

This hotel was one of the best hotels I stayed in. The room had an amazing view of the lake, the room itself was very clean and big, bathroom where big and lovely. Breakfast area had a beautiful view of the lake and the sea, the breakfast had many options to choose from and it was always fresh and clean. Highly recommend it.

2/10
Poor
Nour, 03 Nov 2021
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Bad experience

So bad, we waited for long time. Hotel didn’t let us check in since your company didn’t pay to them. And they charged me 2 times( one thought you and one from the hotel) It was the worst experience with my family.

2/10
Poor
Verified traveler, 17 Jul 2021
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This resort it’s very bad there is no water available since we are staying there and also they have bad customer service we talking with them about Water issue they said we will fix tomorrow that’s mean the same day we leave that’s very bad.😡

6/10
Fair
ahmed, 01 Jul 2021
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Location is far from the city on a steep hilltop with great views of the sera lake. Perfect for couples looking for privacy. The room given to me was a basement room , with a courtyard ( not well maintained), However I reserved one with a terrace, and I only discovered this on my checkout day. The room itself is clean , staff are friendly , but language barrier could be a problem. The buffet breakfast was ok, but could use some improvement. Overall ok experience

10/10
Exceptional
Alaa, 16 Jun 2021
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Family Vocation

Awesome vocation in the lap of nature, charming environment, full of O2, I love this hotel and strongly recommend it.

10/10
Exceptional
hasbelrasol, 15 Jun 2021
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Amazing

6/10
Fair
Verified traveler, 27 Feb 2021
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موقع الفندق جميل جدا والاطلاله غايه الجمال الموضفين طيبون والغرق واسعه ومريحه

10/10
Exceptional
Verified traveler, 06 Dec 2020
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Every thing more than excellent Stuff, food. Location Even their general manager so professional Really I recommend it for any one Only one thing need to improve English language for the stuff.

10/10
Exceptional
Ian, 23 Nov 2020
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Great views

Great view of the mountains and Sera Lake, friendly staff, and clean rooms. Perfect for a Trabzon vacation.

10/10
Exceptional
Kareem, 20 Dec 2019
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good place worth your money

very nice and clean place

8/10
Excellent
Verified traveler, 02 Oct 2019
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The view. The location and the room were excellent

10/10
Exceptional
Verified traveler, 01 Aug 2019
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Amazing resort, loved the view from the balcony!!!

10/10
Exceptional
Verified traveler, 09 Jun 2019
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Very nice hotel I would recommend it for all people

10/10
Exceptional
Verified traveler, 23 Apr 2019
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The location is a beautiful, green escape yet close to the city.

8/10
Excellent
Juliana, 02 Jan 2019
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Pros: 1. The room was so luxury and smells very nice, bed and pillows were comfortable 2. Gym well equipped 3. Lots of varieties for breakfast but not so tasty Cons: 1. Sera Lake water was polluted badly probably due to construction 2. The main road to the hotel was closed due to construction, so we need to use alternative road which was very small and scary 3. The reception cannot speak english and there were some confusion about my reservation because they claimed never received my cancellation for another day booking. They even charge me even I have paid. Have to wait until next day and talked to the clerk and she was way better, can speak english & promised to refund back.

10/10
Exceptional
M, 19 Oct 2018
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Great place to stay with magnificent location and price

10/10
Exceptional
Verified traveler, 24 Sep 2018
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Perfect in every way, view was breathtaking and room was comforting

10/10
Exceptional
AshrafSoliman, 10 Sep 2018
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Great mountain and lake view. Very good sea view from the restaurant. Big room and excellent bathroom Two good restaurants and spa

6/10
Fair
Moatasem, 27 Aug 2018
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It was great trip, very quiet place with an unforgetable view The staff was friendlly. But the standerds of services should be imroved .

4/10
Poor
Verified traveler, 24 Aug 2018
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the hotel has a nice view, but staff don't speak English we were separated in two different buildings I stayed away from my family. communication was so hard

8/10
Excellent
Rashid, 18 Jun 2018
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Bad maintenance service. Not speaking English.

8/10
Excellent
Rashid, 16 Jun 2018
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Hotel local is great. But the service is bad not cleaning room properly. Reception and staffs not good speaking English. Toilet bathtub was leaking we complain and no body repair it

10/10
Exceptional
Mohamad Fawaz, 26 Sep 2017
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Splendid

The place was fabulous , clean and very relaxing. We loved having breakfast at the terrace overlooking the lake.The staff were well trained and friendly.Breakfast was very rich, there were many items ti choose from.

8/10
Excellent
Jack, 22 Jul 2017
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Nice hotel not as quiet as advertises

On the whole the experience was good and pleasant. We stayed there for a few nights. The works down the road on the side of the lake were quite noisy and not to blame the hotel for that

10/10
Exceptional
MOHAMMED, 30 Jun 2017
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AWESOME

NISE HOTEL NICE VIEW

10/10
Exceptional
MOHAMMED, 30 Jun 2017
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AWESOME

NISE HOTEL

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