Sequoia Hotel Manila Bay

8.0

Excellent

68 Guest reviews

8.0

Excellent

68 Verified Reviews

Read all reviews

Cleanliness8.6/10

Service8.2/10

Comfort8.6/10

Condition8.6/10

Amenities8.6/10

Great service, clean rooms. Nothing was missing out. Did i mention great service?

pleasent stay

High-end hotel, but their restaurant's breakfast buffet doesn't cater to american palette so if you're looking for american breakfast go look somewhere else. Other than that our stay was pleasant.

Quality price this hotel is just amazing! Superb neighborhood, and very quite. Highly recommend

Staff so nice, and place was very convenient

Staff are very friendly and professional.

close to all amenities

Towels are getting old

I arrived on my birthday and was really having a bad day due to delayed flight. Staff were so welcoming and when we came to our room, there is a Happy Birthday setup and even sent a cake for us. My partner was also delighted and said he had a really good sleep before heading back to Australia. Thanks everyone!

Staff are so courteous and accommodating

Good house keeper and quiet area

The staff are terribly unwilling to addist in any matter. A situation occured in my case where when booking on their website there was an error charging my card, thus why i booked on Expedia as a plan B. Turns out they did charge my card and did I now had a double booking for the same reaervation. Instead of undrrstanding this and providing a refund they demanded that all reservations are non-refundable thus me soaking the entire cost. Very cheap quality of amenities, and do not expect the staff to anymore than a bare minimum effort in any regard.

good staff

Quick stay

One night stay near the Manila Airport before traveling to the next city. Nice hotel and very good breakfast.

Amazing stay and staff was friendly.

Enjoyed the stay, was a clean environment,

The hotel is located next to a vacant lot. It took the staff 30 minutes to check me out because someone had to inspect the room first. They insist on a 2000 peso deposit but were unable to place a hold of that amount on my visa debit card and insisted I either use a credit card or cash. I only had 1000 so they kindly took that. The room itself was very clean and comfortable and equiped well. On the e-bike staff were pleasant and helpful apart from the checkout experience and they let me check out one hour later.

Friendly staff.

Grab good

Good service.

Can do better !!!!

Remotes had dead batteries, very little power coming from aircon. Hallway extremely warm. No coffee in room as well

Absolutely the worst expierirence in last 5 years

Terrible expierience. Front desk staff either can not or would not resolve problems created by their own booking system.

The motel charge me 900ph peso For a smudge on a towel . I have never been charge at any hotel for such a little thing and i have stay at 100s of motel. Bad not to return.

Staff were rude and the hotel nickel and dimes you severely regardless of the room pkg purchased. None of the amenities were Available and the lounge/restaurant in the hotel was understaffed and were unable to understand menu items pointed to never mind prepare them. Very disappointed with the staff and surrounding area. And heads up, do not use the towels or shower mat as I was charged cleaning fees for these basic items. Not impressed at all

Sequoia hotel staff was very accommodating

ok stay

tv not working and no tea or coffee provided

the property is new and is walking distance to restaurants and has convenience store thag is verg accessible

Overnight place

Given the circumstance that we the Covid 19 pandemic only a few staff were around, the hotel was kept clean at comfortable and staff were friendly and helpful. Room was comfortable.

Obviously a new property but really nice how it's built was well thought off, perfect beds, sheets, shower, fridge, interior (unfortunately all is missing is a coffee).

1. Property is brand new 2. Great customer service 3. Hotel is smooth and clean- keep it up

Booking for family

I have recently made a booking for 4 adults

This hotel is amazing and I love my stay! The staff are courteous, respectful and nice. Food is a bit expensive. It's a walking distance to Ayala mall and City of Dreams and lots of places to eat nearby. The hotel is new and very clean.. I would love to stay here again and love to recommend this hotel to my family and friends. Thank you and more power! God bless!

It’s clean,WiFi is good,staff are friendly,close to everything,

Great Hotel - best in this priceclass. New, clean and good location.

the hotel looks relatively new and you can find everything what you need for in it. the beds are comfortable too and its near restaurants and malls

不錯的飯店

整體來講，很好，早餐種類不多，但是很棒，服務態度非常好，

가격 대비 나쁘지 않음

新しくてホテルそのものは綺麗なのは良いけど、ハウスクリーンの時、シーツを取り換えてくれないのには衝撃を受けました。 代わりになるホテルがあれば二度と宿泊したくないですね。 人をなめてる。

空港から近いので深夜着便や早朝発便には便利。

バスタブは無いものの綺麗。 ドライヤーが部屋に備え付けがなく、フロントに電話して依頼するも、フィリピン人あるあるか、なかなか届かず。 （もう一度電話してやっと持ってきてもらえた） セブンイレブンがホテルに隣接していたが現金しか使えなかった。

施設は新しく、設備も充分整っていて非常に快適に思えましたが、下水配管の問題だと思いますがトイレの匂いが部屋に戻ってきてました。日本人特有の匂いに敏感問題を言われると反論は出来ませんが、僕は海外LCCの機内と共通の臭さを感じました。

・とても綺麗なホテルです。立地も良く、かなり巨大なショッピングモールが近くに２つあり、1つ(アヤラモール)は歩いていけます。またすぐ隣には巨大なカジノ兼子供も遊べるアミューズメント施設があります。しかし今はコロナの為、残念ながら私は行けませんでした。 ・ホテルのすぐ近くにコンビニ(ミニストップ)があります。少し歩くとファストフードの店やコンビニが沢山あります。 ・窓からの景色は今はあまり良くありません。現在目の前で大きな工事中です。工事が終わると今度は景色がビルになるでしょう。 　 ・写真ではプールがありますが、どこにプールがあるのか分かりませんでした。エレベータにも案内が出ていませんでした。謎です。 ・1階のレストランは少し高いですがとても美味しいです。ただしこちらも恐らくコロナの為、閉まるのが早く、19時頃に行くと閉まっていました。 　 ・ホテル自体はやや奥まった場所にあり、ホテル周辺は街灯が少なく、また所々で男が4、5人固まってお、治安が悪化している今、夜に出歩くのは少し怖い場所にあります。 車を使うか、Grabでデリバリーを使った方が良さそうです。

コロナ検疫の為滞在

Covid19 の影響により部屋の掃除もなく、床が汚れていた。自分で掃除した。ホテル自体は新しくいいと思う。近くにはカジノしかなく、飲食店は中にあります。ただコロナで全て閉鎖されています。非常事態なので帰り不便ですが、通常ならそこそこのホテルです。空港まで10分です。モールまで10分です。

Le restaurant est trop cher mais l’hôtel est neuf et de bonne qualité. La climatisation Mitsubishi est parfaite. Pour la nourriture aller au Ayala mall en face

The hotel is fairly new and it is well maintained. It would have been nice if they have a breakfast buffet hall like other hotels. And that their pool bar serve drinks.