Loading ... Please wait whilst we find you the best room offers.
With a stay at Seasons Heritage Melbourne in Melbourne (Melbourne Central Business District), you'll be within a 5-minute drive of Crown Casino and Melbourne Cricket Ground. This family-friendly hotel is 3 mi (4.8 km) from Melbourne Central and 2.5 mi (3.9 km) from Rod Laver Arena. Make yourself at home in one of the 30 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and electric kettles. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Planning an event in Melbourne? This hotel has 538 square feet (50 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Parking height restrictions apply
Events/parties not allowed
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hindi
Malay
English
Chinese (Mandarin)
Indonesian
French
Spanish
Free WiFi
Parking available
Concierge
Laundry
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Elevator
Conference space
Laundry facilities
Safe-deposit box at front desk
Multilingual staff
Front desk (limited hours)
Wheelchair accessible path of travel
Wheelchair accessible parking
Conference space size (feet) - 538
Conference space size (meters) - 50
Number of meeting rooms - 1
Conference center
Self parking (surcharge)
Banquet hall
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Well-lit path to entrance
Stair-free path to entrance
Convenient location for what we need
Excellent value.
Beautiful old building on the outside and modern on the inside. Reception staff very friendly. Room was really good and comfortable. Looking forward to staying there again. Highly recommend.
Extremely good value for money.
We loved the location. After a bit of a wait at check in we couldn’t have been happier for the price. Public transport to city and beach literally at the front doorstep. We’d love to come back.
As above
All good but could have done with another pillow on the bed.
Very convenient and close to Alfred hospital
Carpet was damaged
The front desk service was excellent, but the room needs to be refurbished (tiles, carpet, etc). The air conditioning was very noisy, so I had to sleep wearing my coat. The blanket was dirty and smelly, as were the towels and shower wall tiles.
Great quiet location.
Decent place. But there are a few legitimate complaints: My room didn't look like the pictures when I was booking online. My room was okay size. But there was too much old unattractive furniture crammed in there. So it felt really tiny and not so inviting. The bathroom and the refrigerator were good. The gym was good, although again it's tight with space. There are too many cardio machines in there, and no space to use the free weights. Also the location is about 10 minutes from CBD by tram, and there's a tram station right outside. So the location is okay, and is definitely in a safe place. But it could be closer to the places of interest.
better value for money at great southern hotel
heater broken, extractor fan broken
Convenient location
Location was good. Heating ho hum.
Extra Blankets were dirty. TV not smart so limited air conditioner old & very noisy. No teatowel to dry dishes. Just constructive criticism otherwise good
。
My room was cold, the heater did not warm the room. I had to ask for more blankets. The paint and carpets on fourth floor a bit tatty.
TV not working in room
Had terrible tv reception
Convienient location, with Trams coming every couple minutes to the city, and albert park close. Friendly staff who are flexible with checking in.
I was given a massive upgrade and the extea room in the 1bd apartment was appreciated. Great location and awesome price.
Very convenient to the Alfred hospital. The dishes & cutlery needed washing & the bed was very uncomfortable.
Good
Convenient location...needs to be cleaned more often.
Pretty decent
Terrible parking arrangement for self driving individuals with a broken down car lift and remaining car lift located at the corner with absolutely little space to manuveur in to. Receptionist with horrific carefree attitude; pushing responsibility constantly to a hotel manager who has yet to give me a call back. Aircon/ Heater was noisy and has the tendency to turn off in the middle of the night, resulting in guests having to brace the Australia Winter cold under thin sheets of linen which is supposedly a blanket. Absolutely will not recommend people to stay in this hotel. Please don’t give it 4 stars and mislead users of your app.
You get what you pay for!
The affordability is too good to be true. The hotel is shabby and the room was not well cleaned. There was rubbish left behind from a former guest. The towels were not replaced the whole time. The bed creaked. Even the complimentary tea and coffee was stingy.
The property was easily accessed by public transport and staff were friendly and helpful. Quiet location with good facilities.
Very quit
Staff are all nice, upgrade my room for free, secure, tram station right in front, close to consulate of varied countries.
Very convenient, clean, good facilities.
Very disappointing stay no Bar or Dinning as advertised , the only heritage area available for enjoyment was the buildings facade , rooms were in need of paint very dirty scuffed walls , stretched lumpy carpet, reception staff local knowledge about dining options very poor , room was very bright due to lighting from adjoining offic block , very limited toiletries provide, no shower caps , very basic tea and coffee supplies in room international roast and black tea only ….. NO LUXUARY AT ALL. NO HERITAGE LOUNGE OR BAR OR DINING AREAS AVALIABLE contrary to web site MOST DISAPPOINTING STAY not at all like the images on the web site would not recommend staying here
Just needed the room for the evening. There were no issues to report. Staff were friendly given the check in time, also the room was clean.
Great view for an economy room
Very convenient to the hospital
It was great , really enjoyed my stay , would come back again
Friendly service. Close to city.
Spacious and quiet were characteristics on display at the Seasons Heritage Melbourne. The building was innovative and original. I enjoyed my stay.
No fuss , clean and safe excellent location
The staff was very hospitable. Rooms were clean. Shower was awesome.
Again I’m wasting my time giving feedback, as nothing has ever come of it in the past, and I’m sure nothing will come of it this time. There were stains and marks on the couch and tables, which we cleaned with our own wipes. Very minimal toiletries and tea and coffee with enough for one day, and no milk, and no tea towel to wipe the dishes. I got stuck in the car lift because the staff member hadn’t charged my entry card.
Good size apartment with washing machine
A little more generosity with the milk and maybe some biscuits....only one bedside lamp ....two beds pushed together...small things but they add up.. Good showers and a clean room helped to bring the overall figure up to four. Appreciating the "budget" aspect of the hotel charging another $5:00 and dealing with the small things would improve the stay dramatically.
Loved it woukd stay again
Very dated, property worn, not properly cleaned, poor front desk service
on a budget and it shows
This is a budget stay. Room was clean in terms of daily clean but felt grotty I was not comfortable using the furniture, linen was cleaned but yellow stained. Heating was ineffective I needed to request supplementary portable heater. No heating in the bedroom. Reception staff were often away - out the back and had to ring for attention. There were several problems which the staff did address when I raised it with them.
Great location and comfortable place to stay.
Very poor customer service
Location and heritage front
The location is good
Quaint building well renovated. Asked for a taxi to be sent promptly, which took a long time. No mats on the floor for the shower. Shower head inconvenient initially, had to pull it down. Inconvenient for under 5foot people. Dangerous lip of the cubicle. No YouTube. Not informed about the $100 bond. This very expensive for 2 nights But loved the soundproof screen for the second bedroom.
A compact room with good linen and good bathroom. Scuffed walls and stained carpet but otherwise clean. Efficient staff. Very good value for money.
Staff very friendly! Rooms very clean and comfortable.
Nothing unique about it but just a rundown old joint. They are trying renovate it, but still not good enough its facilities are not up to standard with poor staff attitudes,this place offers you old squeaky bed ,just enough room to lie down and sleep,very poor bathroom, just a simple low end of a budget motel. Do t let the price fool you into booking it because it has hidden fees like parking ($20) per day .JUST not satisfied at all.
Carpets, furniture and fittings are very tired and worn. But very comfy bed and the whole apartment was very clean. Daily room servicing was listed in description, but never happened.
No microwave or even a plate or knife and fork. Stay was good but lack of these basic amenities was disappointing
It was awful Check in requested my credit card to take $100 bond and they would refund it after check out if no damage done. They should mention that on their website. The tops of power points near Kami was putrid and the doors into the rooms were so heavy that when my friend and I , both on walking frames, found it really difficult to open and get into the room. The showers only had a half screen and the floor got realky wet and it was dangerous for us to step out of the shower safely. We had to use towels to wipe it up before we could be safe
good value
Close to the city. Good for walking to things.
The hotel was clean & tidy & the room was very lovely. I would stay, there again.
I was not happy with their lack of communication and follow through when they said they would clean my room on Saturday. When it did not happen I asked about getting it cleaned on Sunday and then Sunday afternoon comes around and it still has not happened so I ask for them to do it on Monday as I was checking out on Tuesday morning and when I came back after spending the entirety of my last day from 9:00am till around 5:00pm it still had not be cleaned
Nice place to stay & close to the Royal Freemasons Homes which is where I had to go. Room was a bit worn, and needed some maintenance but very clean. Daily room service never happened, but we made do. Will be staying again.
A Disappointing Stay I recently stayed at a the Seasons Heritage hotel that failed to meet even the most basic standards of cleanliness and functionality, which prompted us to cut our stay short. From the moment we entered the room, it was clear that maintenance and hygiene were not priorities for this establishment. The room was not only run-down but also dirty. We encountered a sink clogged with gunk and cigarette butts, which was not only unsightly but also unhygienic. Moreover, the hotel’s car park was a nightmare to navigate due to a broken car lift. This defect turned what should have been a simple task—parking the car—into a complex and time-consuming ordeal. It was incredibly frustrating to deal with these issues right from the start of our visit. Despite booking a three-day stay, we decided to leave early as the conditions were simply unbearable. It was very disappointing to experience such poor standards, and it significantly impacted our overall trip. I would not recommend this hotel to anyone seeking a comfortable and hassle-free stay.
The furnishings need to be replaced. Scratched chairs with burns on the table. Stained wall under the air conditioner. Chipped bench in the kitchen area. Only two pillows supplied for two people.Torn and frayed carpet.
Room service and Housekeeping could improve.
Rooms were spacious and clean. Toilets were clean and fuctioning well. Room service and housekeeping did not answer our calls and did not even call back. The place has a stinge in the corridors. All kitchen appliances were good too.
Room layout and view were great, but there was no plug for bathroom sink no toilet brush and thread bear towels. No tea towel, only one pillow each and dodgy TV connection. Other wise OK.
The property was kept clean and professional, I felt very safe and the staff were extremely friendly and helpful.
good
Staff wonderful. Room very good, expect, i was expecting a microwave in it and there was no oral care.
Great place and amazing location
Good value
Some of the reviews weren’t positive but we couldn’t fault the hotel for the value.
Staff very friendly and personable, beautiful reception area, very convenient location.
Sometimes the lifts don’t work.
i enjoyed our stay as it was close to where we were going and the staff were helpful. i would stay there again as it was close to public transport to see the whole of melbourne
The room was very small and dark. The air conditioning worked on and off and then completely broke down on the last day. As there was a heatwave at the time the room was unbearable and I didn’t sleep all night on the last night. Be aware they only clean the room every three days and trying to get clean towels was either difficult or just ignored.
The staff were very courteous and helpful, some more ammenities to make food (kitchen on a common floor or microwave in the room) would have rounded off the stay. As we thought there was a restaurant attached.
A really quiet space to relax. The bed was comfortable and the shower was one of the best I've used in a hotel. Great value for the price.
Good staff
We stayed overnight in the heritage sweet. The room was big and nice. The place needed a good clean as there were lots of surface areas that haven’t been wiped over. We couldn’t get the plug out of the bath and the shower would wet the area near the toilet. We also found a giant white tail spider on the wall. The parking is only available for small cars due to the car lift.
Our room and the corridors were unclean. Extremely dated and falling apart. Wouldn’t go back
A great stay that made my early admission to hospital a breeze.
The web site states there’s parking available but it’s not, you have to park on the street and pay the metres or park in another building for $20 a day.
Beautiful accommodation
.
Really lovely stay. Greta view. Enjoyed the upgrade- thanks very much
The room does need a little refurbishment, stained carpet water logged skirting board near aircon fridge wobbly I think missing a foot. Despite these comments I was extremely happy and will be booking again soon, thank you
Clean and accessible public transport
Very run down. Staff were helpful and moved our room due to damp smell. Furnishings, carpets, paint.. all overdue for an overhaul. Ok for a quick stay but not to spend time in the room. Bedding was clean otherwise overall condition of room was depressing and just passably clean. Wouldn't stay again. Location was good.
Close to everything
Large apartment with everything you need. Cooking facilities, full sized fridge, washing machine & dryer. Mattress was a bit hard for us. Only a $10 Uber ride into ackland street but cafes wihtin a few minutes walk
My mother and were trapped by a jammed door and couldn’t get out of the room. The phone line in the room was broken and couldn’t contact the receptionist to get us out. Using our mobile phone we called the number and connected to the receptionist on staff who had to get us out opening the door from the outside. When I requested a new room as it was a matter of FIRE SAFETY STANDARDS TO BE ABLE TO GET OUT OF THE ROOM INCASE OF A FIRE the staff member lied telling me that the hotel was booked out which I discovered untrue by booking online a room under an alias. He was so extremely rude to us and arrogant in his mannerism and made excuses for the the avoidance of changing the room. There was another staff member who was much better and changed the room but by the time it happened it was after midnight 5 hours later after the initial complaint. My mother and I had an important appointment 7am and due to the situation escalated we both had so much anxiety we couldn’t sleep the entire night afterwards. This is unacceptable to me that it was even a discussion point regarding the rooms safety compliance deemed UNSAFE.
The first room we were given was on floor nine. There was a terrible smell in the hallway and the room had a terrible musky smell of smoke with furniture in very poor condition. We were moved to a room on floor thirteen that had a stale smell but much improved. Our room was not serviced despite leaving a sign on the door requesting the room to be made up. On return to our room late it was too late for servicing and we were just given replacement towels. Windows were filthy and the microwave didn’t work. This motel failed to live up to its description and images on Wotif.
great thanks
Good location for exploring & Albert Park lake walk. Some reception staff spoke very little English.
Conveniently located near tram line. Some kitchen utensils could do with updating.
The bathroom was pretty gross. Very mouldy shower curtain and grout. The silicone has deteriorated to the point of totally falling apart. I asked reception for a new shower curtain, however they don’t keep them in stock and don’t change them between guests. I got out an extra blanket - as the bed has one very average doona. Blanket had hair on it, so I assumed that wasn’t clean either. Housekeeping swapped for a new one. Bed was comfortable. Room was very small with $2 curtains.
On arrival we were given our room number and on opening the door of our allocated room we walked in on another traveller in the room. We had been given the same room as him.This was rather embarrassing for all concerned. Apparently the person we walked in on had also had this happen to him.
Lovely and spacious room. Staff professional and friendly. Check in and out experience was very smooth as well.
I had early admission to hospital so close was convenient will stay again
Very good value