Nice place nice service

Great place

The room we recieved had baby roaches and full adult roaches in the room. It was purely disgusting! There was a roach trap behind the tv stand and I spoke to the front desk and they denied that the room had roaches. However later said that they have Orkin to come and spray, so they knew they had roaches intheir rooms and stil decided to rent rooms. They lied about a refund at which it took about a week to get clarity on the refund status, we are still awaiting the process. I would not stay at this hotel. There were roaches crawling on the bed. I cant believe it. The hotel also had police outside and people walking around and in the back of the hotel engaging in suspicious behaviour. Unfortunately I am not able to upload the photos in the review

This motel is for people who are minimalistic and wan't a room for the night. The area around is average, police station is close by. The room itself was clean, didn't see bedbugs, but the side of the nightstands were dirty with a semen look a like liquid stain. The matress was a little bit hard, but we still slept okay. We didn't have any heating system in the room, but they gave us a portable one that worked fine. Overall a good place to stay for the price if you plan on staying one night like we did.

So I just covered an infestation in my room and try reporting it and was greeted with hostility and legitimate rudeness with no possibility for resolution

So I had discovered a roach in the bathroom and I called the front desk very calmly to try and have the owner come and see it for himself and then I wouldn't even trying to leave I was going to ask for a different room and the gentleman started yelling at me telling me that he wasn't coming to the room telling me that that they don't have bugs and then I can leave if I wanted to

Good = Less expensive than major hotels. Bad = No closet; Thin bed spread without blanket; Chilly due to no heat control; C-Pac like sound enters via radiator floor trim; rental unit above heard like in a drum; Glad I brought my own pillows.

My room was horrible. The toilet had a crack at the base and leaked, There were numerous bugs in the room, especially in the bathroom area (including roaches). There was mold in the shower area and around the bathroom window. Do not stay at this motel unless you are prepared for unsanitary, unhealthy conditions.

The rooms contained bed bugs and when this was broughtt to the workers attention he was disrespectful and denied any service or refund. I did not stay in this hotel due to these conditions

The couldn’t chk us in right didn’t know English

My stay here was extremely pleasant and I plan on returning.

Overall it was a room for two nights and suitable but it was dated and the Bathroom was too small

What was unique was it reminded us of motels we used to stay in a long time ago.

Omg its terrible!

There were no blankets. Only a sheet and a 1970s cover. When i asked for a blanket i was told this was the new technology to not have blankets. I had to argue with th Manager to get one. Pillows were tiny and old, asked for more. They didn't have any. No tissues in the room. They didn't have any. The air conditioner went on and off every 5 min and sounded like a jet engine! Woke us up all night long and you could not turn it off. Don't ever stay here

Very nice place

Good for stay couple days

Desparate in Buffalo

We had limited options for hotel rooms in Buffalo after our flights were canceled for the second day. This motel had the basics: beds, bath, fridge, microwave and a desk in an inaccessible alcove. The bathroom was filthy. I would not recommend this motel.

1 washcloth, 1hand towel, 2 bath towels for a 2 double bed room. 3ppl. Sheets seemed to not be fresh.

The air conditioner didn't work properly. It was up high and turn IC when the temp was reached and didn't turn back on.

average

The property was clean and staff were friendly. The location made it easy to get to various facilities in the Buffalo area.

It was close to stores and hospitals

great central location manager was accessxable and accomodating

Good

Nothing

Staff are excellent

We booked last minute as we needed a place to stay in Buffalo. We got to the hotel and check in was fine. Went out for the night and came back to a room that was 65 degrees. When I asked front desk they said you can’t control your own heat and that’s where they keep it. It’s not even room temperature on any scale. It was a freezing sleep with think blankets

Buffalo

Quiet and covient

The management staff are nice. The snow plow vendor needs to be there to plow faster. My car was literally sliding on to the road when trying to pull in. The bathrooms need better cleaning left over hair all in the sink and toilet. Towels need bleaching and most bed spreads have cigarette burns in them or stains that don’t come out.

Perfect location, clean rooms and friendly staff. Couldn't ask for more. Definitely recommend 👍

No blanket...its november

1 lamp for room, dirty pillows and sheets. Hole in blanket, hard mattress possible bed begs, no chairs or tables, hostile mgr. 1 bed in the middle of the floor in a dark room... REALLY...? Expedia should refund my money because they are promoting this filthy motel

Just wish it was cheaper and would offered break fast

The Beds was Comfy and Cozy

Clean, quiet, convenient.

Good motel

Spacious, clean, a bit dated (no USB connection but many electrical outlets). Two reasonably priced restaurants with good food within walking distance and two expressways within a mile. Not the Ritz but, for the price, the next best thing.

The room was clean but the sheets were stained and there was one cockroach found and mattress was very springy and uncomfortable

Bathroom area and vanity could use a little TLC. All in all it was a good room, we felt very safe.

Found a critter in my room.

Great place for the price, but the mattress was way too firm for a side sleeper. However everything was clean.

Beautiful place to stay and staff are very friendly and understanding.

8/21/2023 Scottish Inns - Kenmore, NY Positives 1. Adequate vehicle parking 2. Check In - Signed registration and given the room key 3. Room Cleanliness - very good 4. Maid Service - Fresh towels daily and bed was made 5. Good shower water pressure with sufficient hot water 6. Check Out - Easy, room key left with office manager Negatives 1. No closet space in the room to hang clothes! 2. Bed very uncomfortable - box spring hard and mattress had little cushion 3. Bedspread too thin 4. No blanket provided 5. No way to adjust the air condition unit 6. No towel racks in bathroom 7. Basin hot water faucet took 15 minutes to get warm water 8. Cracked bathroom tile in front of basin sink 9. Not a budget motel, too expensive

Always clean, quiet , excellent staff, good free parking, economical.

poor maintennace, not a quality for that price

Nice and very clean place

Good place to stay nice ,clean very quiet and good customer service 👌

it was i miserabe night ,N

It was alright

Dirty and not safe

Before we entered the room we were told if anyone smokes in the room we would be charged extra which is completely understandable. We got into the room and the floors were dirty so we kept our shoes on. The backboard to one of the beds you could clearly see 2 handprints and other prints from someone being intimate. So we had my 6 yr old sleep in the other bed. Both beds had blankets that were covered in burn holes and stained sheets. Luckily we had travel pillows and blankets in the car for our long car ride. When my boyfriend stepped out to smoke by his car, he had people asking him for money, and to buy cigarettes and Marijuana (which we did not have). It was definitely not a very comfortable experience especially with my child. We definitely we never be staying there again.

.

Horrible, rude staff, dirty all around.

The front desk staff was very friendly. The room was ok overall, except the floor was terribly dirty. Definitely had to keep shoes on inside because my socks were disgusting from walking around.

The family that owns this place are extremely nice and generous people. They make sure that when you check-in you are accommodated completely, but do not bother you throughout your stay. It is affordable and very clean. I enjoy staying here just to get away from home sometimes and not be bothered. If you patronize them often enough, they start to work with your budget and do whatever they can to assist you with a nice day it may not look great from the outside, but the inside of the rooms are super nice. Trust me when I tell you a Lyft four minutes away and I book a room. Every chance I can get to get away from home lol. I would recommend this over a super eight or motel six any day. Don’t judge a book by its cover.

Room was not ready at noon, Office personnel said would not be ready till after 14:00. after driving 8 hrs. property was in poor condition, did not stay. booked another room at another hotel. would not recommend.

Not sure what people expect at a barebone location. Good place to shower, sleep and go.

It was near the event

We feel so horrible of the inn

Staff was unfriendly

The property has deteriorated quite a bit since the picture was taken. Inside showed wear & tear, rooms were minimal but had what we needed for a one night stay. One patron choose to have an argument outside of their room at night.

The area is nice. The staff is amazing

For people that love vintage motels, it was great! We loved the diamond inlays in the room. Very clean and the lady that checked us in was very nice! Definitely would stay again

Good Staff

Burn mark on the toilet lid and one on the carpet. The ceiling tiles had insulation peeking out and were not fitted. The shower should have had a vinyl inner curtain. the carpet was shabby, the stairs were scary and there was not a coffee packet for the second day, it was too warm and the room was dimly lit. Now for the positive, the TV, comfy bed and the friendly people that worked there, they had smiles on their faces.

It was quite and close to restaurants and public transportation.

The hotel room I stayed in had a refrigerator, microwave, work desk, television. bed size was king. they don't serve breakfast.

This place was disgusting. Grime everywhere. I had to clean beard hair off of the sink faucet. Speaking of the sink, I had disgusting sulfur burps after I used the water to brush my teeth and make tea, and there were drain flies. Drain flies even buzzing my head while I tried to sleep. And the smoke detector did not have a working battery in it. The sheets were stained. I called the front desk for sheet and none were available. The next day the excuse was that they were going to bring me clean sheets that morning but I had the Do Not Disturb sign out. I never should have had to spend the first night in stained sheets. I couldn't even get any sleep because the people in the room next door are having loud sex. I checked out after night 1, and they refuse to refund anything.

It’s was a nice room but the wifi wasn’t fast and it was a bunch of rats inside the a/c when I came downstairs the lady told me it was a bird but that was at 3 am so I don’t think it was any bird and at first when I rented it the room the guy made a comment about that if something get stolen he will charge me on my card and that he knows when people smoke. When I say or ask questions he just stay quiet, that guy was super weird

GREAT hotel

I love this hotel!

Dirty room, maximum tools are broken. There was no service which provided by the Hotel. Stairs are broken. I had a baby when I been going upstairs I was scared. I never ever going back that hotel and also I never recommend to go that hotel.

7

It was good

Our stay was fine we did have an issue with the bedding being stained but they washed them and returned them and they were fine. They were friendly and helpful.

The staff was terrible. They cancelled the reservation on the day we had to check in giving a pathetic reason of credit card name not matching the reservation name. We were ready to provide card information but they won’t take because they already sold the room to someone else. The representative was rude.

Don’t waste your money!

Man at the front desk not sure if he’s the owner was extremely rude from the second we walked through the door. Started yelling and trying to kick us out for asking a question about our reservation. Also 99% sure he’s living in the back of check in office. Place was run down and disgusting

The outside temp was barely 30 and even after complaining we couldn’t get the heat above 67 in our room. The hot water faucet in the sink wasn’t even warm.

The tv didn't work, half the time the key card didn't work, there was a couple right next to me who were fighting and yelling and swearing at each other ( u was afraid of a bullet maybe coming through the walls, i had to leave), one evening at about 9 pm i was returning to my room and a strange man harrassed me and acted like he was going to follow me into his room, (i turned and went to the office and told them and they did send him packing, but still shook me up), i had made a reservation for 5 days initially, then called and said i would stay another 2 days, they said it was fine. Well when i tried to get in after the 5th days they had no record of my extension and threw away my tea bags, my salad and pizza in the fridge. Not nice at all. will never return back there.

affordable, but I was unable to turn down the heat

the tub had no nonslip pad on the bottom and my daughter slipped and fell when taking a shower

The room was huge and staff very friendly. We had three queen beds in the room

Holes in blankets. Management and housekeeping knocking on doors. Was in town working nightshift. Very hard bed and pillows.

The room condition is bad and the amenities were not up to mark.

Cleaner carpets.

My two complaints are that when I enquired whether the hotel loans irons to guests, no one was available except a porter who didn't know!!! The room carpeting has to be shampooed/cleaned. I was walking barefoot and upon looking at the soles of my feet, they were black!!

I was scheduled to check in Scottish Inns 7/12 but due to flight cancellations and changes because of the storm in Louisiana, I could not make my connecting flight to Buffalo. I could only get there in coming days so I asked them to honor my pre-paid room reservation but they refused to honor any other date. So consequently I lost my money...sooo wrong

More than expected

I was good. I needed another day at the last min. And they made the process quick and easy. I also needed a room on the frost floor at the last min. They handle it quickly

Not clean and not a nice area

There was a huge spider in the shower. The towel had loads of hair stuck under it. No wifi.

I liked the fact that it had smoking rooms. And it also had a coffee maker but not enough sugar or creamer but that is just me

None. It was cold my Key did not work. No staff member that could speak English. Had to go down a second time to have heat turned on...

The manager got upset because the key was not working. I was given a second key, again the key did not work. Then the TV did not work again Manager came in all upset. Not very friendly.

We had a bad time there it had no heat and when we asked for a extra pillow they told us no.

I loved the hear did not like the TV channels or the fact the tub couldn't plug up to take a bath had to use a rag an was unable to wash up because I had no rag

Booked for one night. Stay for about 6hrs. Not what I expected at all. Very out dated. Then again I've never stayed in a inn. My sister spent the night in my room and they charged extra for an additional person yet did not provide any additional supplies, towels/rags/soap etc. So basically they charged extra for her to sleep in my bed. Very spooky atmosphere. When I arrived to the room 1am ( over 8 hrs from check in time) the clerk came down in pajamas. I did not sleep that night 😞

Not the best for the price

Not so good for the price. Bathroom was not clean. Not enough clean tovels and area doesn't look so good

It was very quiet and relaxing place to stay, very clean and well maintained

Owner was very very nasty and rude!!! Tried to charge me extra money for my wife being with me in my room

Stay at Scottish inns

The hotel was not so good. Very old type hotel with dirty bathrooms and old stuffs. No good services at all. Not recommended for couples. They charge more but no breakfast. Overall you will get some good hotels on the same price with all other facilities.

My daughter and i stayed here 3 nights while visiting Niagara Falls, which was only 20 minutes away. The room was clean, the staff was nice.

The beds were stiff and uncomfortable, there were a few hairs in the shower at check-in, and the TV volume kept changing on its own. The coffee machine, microwave, fridge, and AC worked well.

It was great

Only bad thing was room was too hot but other then that far price for room u get

Mediocre, good in a pinch - extremely overpriced

It was kind of dingy. The room wasn't atrocious, but I also got a very skeevy vibe from the place, and found a roach in the bathroom on the first night. It did it's job, I had a clean, comfortable bed to lay down it. But overall, this place isn't worth the prices. The owner is clearlt just trying to suck as much money as he can from you, I'd only stay here if you have no other decent options.

The Scottish Inn was a comfortable overnight stay.