Amazing property and great hospitality by staff. The team members are very friendly.

Very walkable and central. The 2 bedroom was spacious and the buffet was good with a wide variety. Staff was very friendly. Only complaint was the shower and AC - it was hard to get hot water in one of the shower and the AC was not adjustable so the rooms were warm in the daytime.

Ok trip

The reception folks went above and beyond. They were amazing. The bed was very uncomfortable. There isn’t many actual restaurants in walking area so we went to the hotel restaurant but boy menu is very limited. Room was great but location wasn’t ideal

Very friendly people. Centraly located. Breakfast very good

This stay, there was a 1 for 1 special on their dining menu. Food not fantastic but, their salted caramelised coffee was good, frothy. But, you will need to inform them to put less condensed milk and salt.

This hotel is located right in the middle of markets. Nice clean and excellent staff. Good food and massages. Will stay again when back

Staff were nice

The staff are very accommodating and helpful especially Ms. Lua. The breakfast selection is excellent and delicious. The fixed price dinner sets are authentic and delicious at reasonable price

The hotel is very clean. The staff is friendly. This is why we stayed 3 more extra days. We will stay again when we come back to Danang.

Very nice and spacious room. Friendly and helpful staff. Food is good and the service was excellent.

Great smaller hotel.

Loved this hotel. Staff were so kind and supportive. Breakfast was extensive and very tasty. Would definitely visit again.

Amazing staff, variety of food for breakfast, central location, beautiful top roof pool

Staffs are friendly. Properties are very clean.

This hotel is fantastic. Will stay again. Staff is excellent. Massages are awesome food is great.

Great hotel

Wonderful hotel in Da Nang!!

Beautiful hotel in a local neighborhood. The hospitality and service was excellent. Miss Lua, head of guest services, makes this hotel so special. The hotel is quiet, clean and close to all local coffee shops and restaurants.The afternoon tea is a nice feature. Stayed here for 3 weeks and had a great time. If you want to experience the real Vietnam, come and stay at this hotel. Enjoy!!!

Loved the staff’s greeting us. Russell and the rest of the staffs were helpful and took care of our adventure trips around Vietnam. Your services were excellent that was included in the package. Loved so much I’ll come back in the future and recommend our stay. Thank you so much

The water system is not working properly. Toilet in the room was blocked.

위치 좋고 가성비 높은 호텔

다낭 여행에 적절한 위치라고 생각되며 시설은 깨끗한 편이고 가성비가 높은 호텔입니다. 매우 친절한 직원들 덕분에 기억에 남는 가족여행이 되었습니다.

I enjoyed and relaxed at this hotel.

Viet Kieu returning home after 40+ abroad

The staff were good. Exceptional service in the restaurant area. Enjoy the buffet breakfast very much. They have different local hot food every day. The manager in the restaurant area speaks fluent Japanese.

We had really great stay for 4 nights in Sanouva Danang. Manager Huu Duc and staff were extremely helpful. We got free 30min spa vouchers for all the members which had foot reflexology or head, back shoulder massage. Service was really superb for the spa. Wang and Hyuyen did really great job. Ambience and amenities of the hotel are very good. Overall we enjoyed our stay very much.

Friendliness & helpfulness

Excellent and polite hospitality.

Excellent and polite hospitality. The view from the window is not so good, as there are more and more high-rise hotels around the hotel and the Han River and the sea are not visible, but the clean and lovely interior and the atmosphere and service that evokes Vietnamese culture are very good.

Amazing place to stay

Our room was amazing! It was really large, nicely appointed with comfortable furniture in addition to the plush king-sized bed. The large bathroom was lined with marble and had a large deep soaking tub. The hotel offered us complimentary massages for each day of our stay. We paid for more since they were so good. The lobby is beautiful. Every member of the staff was extremely polite and efficient. Definitely recommend!

Great hotel

You will live it

Loved this hotel, so much so i left my next hotel to come back. Close to great restaurants, dragon bridge, coffee shops. The staff mame you feel so welcome. Free spa treatment and free breakfast every morning. Which had great choices. Ssdly didnt get to use the pool as it rained every day. Great design throughout the hotel.

おすすめ

立地、スタッフ、建物、サービス、食事、どれも満足のいくものでした。 シャワーの水圧だけが少し気になりましたが、今の雨季の季節だからで、夏なら気にならないのかもしれません。

Best Value in Da Nang

Wonderful stay. Top notch staff from security, greeters, cleaners, front desk, and dining staff. Clean rooms, no issues, free spas, and included breakfast. Could not ask for more. So wonderful, we decided to extend our stay and they were helpful with that as well. The holiday party was a treat. Very courteous and responsive staff. Excellent price for the amenities. Will definately stay on our next visit.

The best hotel we stayed in Vietnam!

The entire experience from check in to check out was 10/10. The room was clean and bed was super comfortable. The breakfast had a good tasty selection.The staff were really friendly, helpful and attentive. We were lucky to be part of the Christmas party celebration - Holly Jolly, which was a really wonderful experience.

conveniently located in the city center. excellent and friendly staff, front desk manager helped arrange for a last minute transfer to Hoi Ahn. highly recommend!

Fantastic Hotel

Great facility in a comveninet location. The breakfast selection was varied and offered choices for traditional and western breakfsst. Location is very central.

Ill be back

Fabulous hotel. Bed linen was scrumptious. Staff amazing, a good choice for breakfast. What more could a traveller ask for. Lovely pool area, unfortunately it was raining. The design and architecture fabulous. You eont be disappointed.

The location is central, many eateries nearby. The hotel breakfast need improvement and high tea nothing great.

Delightful Sanouva

Delightful hotel with a great sense of interior design. We stayed in the 16th floor and really loved both the style of the room, its size and furniture. Breakfast was also as we had a selection of options. We were very grateful for the hotel staff service who were very polite, efficient and caring of our needs.

Perfect place to stay

The hotel was a lovely place to stay in Da Nang. The staff were super helpful, particularly Minh Huy who provided a lot of help for the local area and some great recommendations for places to visit and things to do - Marble Mountain and Hoi An. The rooms were well equipped and huge in size. We really enjoyed the free afternoon tea each day by the rooftop pool.

Staff were very accommodating and very helpful

Superb hotel

The hotel exceeded my expectations in every aspect. Would definitely be my choice of hotel if I ever re-visit Da Nang.

The hotel is fastastic, located in a quite street but very centric. Breakfast was delicious. Hotel offers afternoon free tea with snacks which was such a nice treat. Hotel staff is very friendly and I would gladly be back again.

5 night family stay

The Sanouva is lovely hotel in a good location within Da Nang. The staff were very attentive however there were a couple of disappointing aspects. The showers in the rooms only reach around 4ft height. Neither my wife nor I could stand up in the shower so had to sit in the bath and and wash.....I did ask if all rooms were the same and they said yes. Also, the gym is not a gym, it's a small cupboard with 2 machines. Aside from that, the rooms were lovely, well cleaned and maintained. Breakfast was good and the rooftop area was nice.

Really nice hotel in a local neighborhood. Few bar options but lots of small restaurants serving locals...hardly any westerners in this area. I got lucky and my room was up graded but was only in the hotel.for a short 1 night stay.

Loved staying here! The room was amazing and the tea time was such a bonus! A must stay if you are in Da Nang

Friendly staff and very nice hotel, they are nice to upgrade my room .

3 Canadian friends traveling together and got a room with 2 bedrooms and a kitchen/living room. Zero complaints. Big bathrooms, comfy beds, amazing staff. Would recommend and stay again

Perfect place to stay

Everything was great!

This is always my favorite place to stay while in da nang. The rooms are always very clean and the staff is amazing and go above and beyond to make your stay with them a good one. It's a great location and everything is an easy walk from the hotel. Big thanks to the staff for making my stay with them a great time

Fantastic staff, cleanliness, superb breakfast, great little pool, great room and near everything . Highly recommend it.

The staff are so friendly!!!

stunning , clean property

Great Getaway

We enjoyed our stay. We were greeted from the start by the bellboy Minh Huy who assisted us with a driver and other things throughout our 5-day stay. The food was good, although, I wished there were more vegetarian options. The bed/room was comfortable and the spa sessions were also nice & relaxing! Would recommend this hotel to others.

Great service and very comfortable. A top notch hotel.

Great service, food, price, cleanliness and great staff.

Nice hotel. Not far from the river or train street, and with plenty of nice food options nearby. The on-site massages are great. The double room we booked didn't have much light, so paid a bit more for a corner room which was much better. Facilities all clean and relatively new, and with a more authentic local vibe than the many international hotels nearer to the river or beach.

Danang Central city. Good location, close to everything. Staffs are very helpful and very professional. Come with breakfast and afternoon tea time. Very good selection breakfast and tasty. I will definitely go back to this property again next time I visit Danang.

We loved our stay at Sanouva Danang. Staff was super friendly and helpful. We were able to communicate in English. Breakfast buffet had a wide variety of food with mix of Vietnamese dishes, egg/omelette/scrambled eggs station, different fresh juices. Hotel was very clean and updated. Strong AC was a plus. We'll be back!

Ok for a night...

A family stay for one night - the hotel did the job but the service wasn't great, the room was boiling because they hadn't left the air con on and the breakfast was not particularly good if you're not Asian! Rooms look lovely but once youre in they could do with some upkeep, but clean enough!

Poor from start to finish

They didn’t even say hello. Nobody to greet us. Had to book the dinner included 4 hours earlier. We didn’t bother the second night. The food was terrible and the quality of the breakfast was limited and poor. The room wasn’t ready at the check in time. We had already waited 1 hour plus. Just a poor experience! Then they wanted to sell us tours. We were not going to let them have changed of this too. Don’t book, plenty of other decent hotels in Da Nang for similar prices and better service.

The lobby, pool area, and rooms were beautiful and clean. The staff were so friendly and helpful. The breakfast had great options too! Would definitely recommend staying here.

ok stay in Danang

OK location - its like 10 mins walk to Han market. However during summer, its really not something that you’ll enjoy. Generally its clean. They maintain it quite well but one can tell that its aging. Most staff is friendly (as is vietnamese people). However there was one girl (cant remember her name), she “try” to smile and be friendly but one may tell that she’s not genuine. Maybe its better to be her trueself or put in different position than in reception. In general, its fine to stay with the price

Modern building but numerous things in the room need repair or adjusting

This is a beautiful hotel in downtown da nang. Staying here feels much more authentic than staying on the beach but its still a good neighborhood. Tons of authentic food around here also amazing coffee places. Great bfast buffet, amazing pool, its beautiful at night. The lobby is stunningly beautiful, great place to sit and chill. I rented a scooter right next door for 150k too

The staff very friendly and helpful. My husband had a back injury. The staff went out of their way to help with hospital visits and appointments. Room service was fantastic too. Definitely recommend this beautiful hotel and will stay here again

It was a good experience. Staff was super friendly.

Great hotel, room was spacious and clean and an excellent breakfast with the best soup I’ve ever had in a breakfast!

Nice services from staff and management. I truly enjoyed my stay here. Will definitely come back when I visit Da Nang again!

The hotel staffs are friendly and helpful. Especially, the restaurant manager, Tuyên provides excellent services.

Great staff and great room. Food and beverage apart from breakfast buffet very very limited indeed.

Good hotel and nice decorations

Excellent!

We had a fabulous 2 night stay. The service was outstanding from beginning to end. They provided a welcome drink on arrival and when we got to our comfortable room they provided eggs tarts and bottles of mineral water. Breakfast was a buffet and there were a variety of choice's. A big thumbs up to Trương Vo Mingh Huy who was very helpful by offering us advice. He exceeded our expectations and made our stay enjoyable!

Very friendly and helpful. Wonderful breakfast.

Being charged for bedsheets they said I dirtiwd

All was good until I wanted to check out. They went through the hotel bedsheets and said I dirtied them, even though I explained that it had some spots when we checked in (unfortunately I didn’t lodge a complaint) and hotel wanted to charge me cleaning fee as they said they need to send this outside to wash. Was planning to return as hotel was otherwise ok but won’t come to this hotel ever again - being charged for washing bedsheets, who ever heard of this?

Excellent staff, good central location, hotel clean and quiet. I would stay here again definitely!

Too restrictive and the services inadequate

Stayed twice!!

Staff was great and accommodating. Spa staff was also very lovely and gave great massages

Amazing hotel

The best part was the view! I had the view of the city and the Dragon Bridge. It was amazing! I watched the sunrise every morning from my window! The room was very spacious and comfortable. I would stay there again!

Great nice place! The air conditioning could be better. Mite need a fan to help haha but otherwise great hotel and great breakfast yum!

Safe, convince.

The Sanouva Danang was an awesome experience with such great associates who went above and beyond when appraoched in any situation. Thank you!!

It has a very bad smell in our room the first night. It gets better from the second night on but then1st night left us a bad impression.

I was good stay

Staff are very friendly and hotel rooms are very nice.

It was a good hotel if the reception staff could be more helpful. Breakfast had a little variety, but the same little variety was delicious. It is worth the price you pay.

Really good service and the resident suit is excellent. Really recommended to give it a try

the people were friendly and helpful everything could have wanted was close by and the surrounding dinning was great and generally the people in the area was very friendly

Wonderful, beautiful, and luxurious property; staff is amazing and accommodating; delicious and varied breakfast. Unfortunately we did not make it to the afternoon tea. The only thing I did not like was that the shower is handheld. You have to lather up and wash your hair ... then use the shower to rinse off. It made it for a cumbersome shower experience. Tub is very high. You have to step on a box to get in the tub. A problem if you have children or mobility isssues. Otherwise, it was a super-fabulous stay.

Boutique vibes and perfect location for shopping!

Amazing location!! It was walking distance to Han river and Han market. There was supermarket nearby the hotel and really good coffee shops and street food just across the street. Hotel lobby has boutique hotel vibes that everywhere you look at is picture perfect spot. Indeed, we really enjoyed our 4 nights stay there.

Nice & quite

Upon arrival, we were warmly greeted with an effortless check-in process. The front desk staff were not only efficient but also eager to share helpful tips and recommendations for exploring the local area. We were also given room upgrades and other perks not to mention the staffs’ genuine interest in our experience that made us feel truly valued as guests.

Nice with lacking bathroom

I would like to give this hotel 5 stars as it was really nice but unfortunately the bathroom left a little to be desired. We had to run the water at least 10 minutes before getting hot water and although the tub is pretty it is an accident waiting to happen. You need a step stool to get in it and there is only a handheld shower. Other than that the bed was the most comfortable I’ve had after 90 days of travel in SE Asia, the staff was delightful and breakfast fabulous.

I really enjoyed the area where the hotel is located. There is a wonderful bakery across the street. Then around the corner there are a few great coffee shops. The staff was outstanding and very hospitable. I will definitely be back to stay!!

The rooms and the breakfast was amazing.

its in the city, walkable to lot of dining options. Hotel is charming decoration

I love everything about it.

Great hotel with lovely rooms in the centre of da nang! Fantastic value for money with lovely staff. They also helped us organise our car to the ba na hills which would then drop us off at our next hotel in hoi an. Would highly recommend for anyone staying in da nang.

excellent service and accommodations. I will definitely stay there again. Love their breakfast and afternoon tea selections.

Amazing staff doesn't get much better

Just Ok

Staff are very kind and friendly and will do anything to help BUT there is something a little off with this hotel. Many things are not quite right. Bed is crunchy feeling, pillows also, no hot water in shower yesterday, everything seems a little roughly constructed. Windows need good wash- on the inside as well as outside. Apple juice in our room was in what looked like a perfume bottle and labeled apple juice by hand with a marker. Odd. Breakfast is good and the Pool area is quite charming, if small.

Good service