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With a stay at Rugendas by Time in Santiago (Las Condes), you'll be a 2-minute drive from Costanera Center and 6 minutes from Parque Arauco Mall. This hotel is 4.3 mi (7 km) from Santiago Town Square and 4.8 mi (7.8 km) from San Cristobal Hill. Make yourself at home in one of the 51 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Santiago? This hotel has 915 square feet (85 square meters) of space consisting of conference space and a meeting room. Limited parking is available onsite.
No rollaway/extra beds available
No cribs (infant beds) available
Parking height restrictions apply
Professional property host/manager
Pets not allowed
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
Portuguese
English
Spanish
Free WiFi
Parking available
Concierge
Laundry
Non-smoking
Business facilities
Banquet facilities
Elevator
Concierge services
Conference space
Laundry facilities
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Business center
Number of restaurants - 1
Conference space size (feet) - 915
Conference space size (meters) - 85
Number of meeting rooms - 1
Parking (limited spaces)
Number of bars/lounges - 1
Free parking nearby
Banquet hall
Distance from property (ft) - 1640
Distance from property (meters) - 500
Había reservado y pagado en su totalidad al con meses de antelación horas antes me enviaron que mi reserva estaba a ti a viaje desde México a Santiago para qué me cancelaran mi reserva y terminara a media noche en la calle y tuve que ir hasta la embajada de México para que ayudaran pues no había hoteles disponibles. DEMANDA SEGURA
Quite basic room. Not so good mattress, limited amount of power outlets, poor shower preassure. Very good staff service and food options. Very convenient to move around Santiago
Genial!
Fui de vacaciones con mi hija. El hotel es muy linda, la habitacion asignada es amplia, con linda vista y estaba impecable. La atencion en recepcion fue excelente, el personal muy amable y oportuno en sus recomendaciones. Muchas gracias!
great hotrl
it was excellent services snd good foodredtaurant
great service and clean hotel
Era un excelente hotel y de muy bien servicio. Desde que hicieron evidente que sin parte de Time la atención a cliente es pésima. No reconocen el histórico del cliente
A pesar del percance al llegar lo resolvieron con el cambio de habitación. No me entregaron documento de pago indicando que Hotels.com me lo enviaría y lo necesito para sustentar el pago.
Average property with average amenities
Staff was very nice, excellent breakfast. Small and quiet.
Nice, well located. Mattress a bit soft for my taste. Would stay there again.
Well positioned hotel in quite neighborhood
Very nice hotel in green residential neighborhood, but blocks away of one of the main business centers of Santiago near the Titanium tower. Excellent service.
Excelent
my experience was great excellent services very kind customer services in a great location
Restaurants at the there were excellent
Centrada a la zona donde me quedaba
Good breakfast and location. A normal hotel. Frendly people
I stayed 3 days and one elevator was not working. Considering they have two.....
Great place! Very comfortable.clean, and spacious. Easy walk to many restaurants and attractions. Very pleasant and helpful staff. We'd stay here again without any hesitation!
Quiet and safe neighborhood. Very "walkable," with many restaurants and small markets nearby.
When I stayed here 6 years ago, this was a charming, unique property with a knowledgeable and friendly staff. Now, the Rugendas has become”Holiday Inn Express” of Santiago, heartless, windowless and bland. I literally cried .
Excelent location, close to subway stations. The room was very comfortable and clean. The staff very professional and friendly. The breakfast was delicious.
The property must has been new in the 90's then they never did anything to take it to this century.
Good experience
Good service and very good locations Rooms can use a facelift.
Something smelled terrible there. Got even worse at night.
Nice hotel, fine located, nice staff, clean rooms, good overall.
Great area! Only problem was we were given a room where the a/c did not work. It was late and we wanted to go to dinner. It took forever to find us another room... Not happy about that! Breakfast was great, people were great! The a/c issue is my only complaint!
Great location, excellent service
Great hotel in a quiet street. Would recommend!
Nice Hotel great neighbourhood
Nice place, great dinner, shopping, and area. Very safe and good communicated (buses, taxis and metro).
Ok hotel
Good location, nice room. The parking is not in the same building, is 1 block away, not far, but not convinient. However, parking in Santiago is a nightmare, so this is better than no parking or paying 20 USD for parking.
good location fine breakfast.. clean room... good great
Very accommoding checked in early
We were able to check onto the room early, after an all night flight. Staff was very nice!
nice
at first the room is next to garden and the window of restroom cannot be closed. so some black bugs fly into. after changing the room, the environment is changing better. no slipper provided. the reception service is nice. it is very convenient because it is near subway station and shopping center.
Hotel Rugendas
Excellent hotel - not 'corporate' in any way. Really good breakfast buffet.
Great Location, but rooms have minor issues
Great location in Santiago. Easy to get to the Metro. Have stayed at the Rugendas several times over the past 10 years. The reason for the downgrade is the rooms needs to be updated and some needs to be repaired(shower head in one room the last time was filled with calcium & the shower curtain was torn)
the worst hotel in chile
bad experience
Accomodations
Breakfast is quite poor. The bathroom is poorly equiped.
good location, extra charge for early check in
The hotel is located in a very nice neighborhood. It had some low details like the hair dryer in my room didnt work, breakfast was quite poor and when I needed a travel adaptor for my laptop it was really an issue to get one. But the worse part is that they extra charged me to check in early (at 12 instead of 2pm), and despite that I had to wait 30 minutes for my room to be ready. Really, really shamefull.
Minha estadia foi perfeita, hotel ótimo, funcionários gentis, educados, sempre a disposição, café da manhã ótimo, amei tudo.
Humedad en la habitación, mobiliario en mal estado y mal servicio en el restaurante. Muy bien en la recepción.
um belo hotel, num belo bairro.
a estadia superou as expectativas. os funcionários foram atenciosos. as instalações são confortáveis e bem cuidadas. e a localização é excelente.
Confortável bem localizado
O hotel muito confortável com um atendimento excelente, todos os profissionais sempre disponíveis com bastante cordialidade. As refeições do restaurante do hotel muito saborosas.
Excelente hotel
Hotel muito bom, bem localizado, otimo atendimento, cafe da manha excelente. Ajudou muito minha familia a aproveitar as ferias.
Incrível
Hotel Maravilhoso, bem localizado e todos os atendentes super atenciosos e Gentis.
Fomos só eu e minha filha, ambiente super familiar , chuveiro bem quente, quarto com aquecedor no ponto , café da manhã bem servido , funcionários atenciosos , é bem charmoso com uma excelente localização , voltaria outra vez, muito bom !!!
Tuve una muy buena experiencia y me gusto la atención
HOTEL 5ESTRELAS
INCRIVEL FOI MINHA ESTADIA COM MINHA FAMULIA ,RESTUARANTE MUTI BOM TANTO NO CAFE , COM MUITA SVARIEDADES COM NO JANTAR
Falta limpeza e manutenção
Razoável, limpeza deixou muito a desejar, o box do banheiro vazava muita água, não tem arrumação aos domingos. Atendimento do restaurante péssimo. Localização ótima
Buen servicio excepto en el check out
El hotel está muy bien, el elevador extremadamente lento al abrir/cerrar puertas y para subir y bajar. Sólo ofrecen 2 botellines de agua para 4 dias, es insuficiente, de alguna manera lo obligan a uno a comprar agua. Todos los demás servicios muy bien. Sólo una queja, en mi check-out tuve muy desagradable trato de la Srita. LILIANA ZETTLER, eso fue el viernes 31 de mayo de 2024, le pedí que si podía hacer late check-out inclusive con un cobro extra, pero la respuesta fue negativa, ese no es el problema, entendería que estaban al full, aunque no se notara, la forma tan grosera y despótica es lo que me molestó. Me parece que no dí motivo por mi solicitud. Reitero, por lo demás excelente servicio y está en excelente zona. Gracias por su atención. Agustín
Perfeito!
Recepção, qualidade dos quartos, roupas de cama, limpeza, tamanho dos ambientes, café da manhã, eu amo este hotel! Quando eu vou ao Chile é minha escolha! PS: voltem com o doce de leite no café da manhã, saudades!
Excelente ubicacion y lugar muy tranquilo!
Excelente e com atendimento muito gentil dos funcionários.
Buen lugar para hospedarse en Santiago
El hotel tiene muy buena ubicación, a dos cuadras hay una estación del metro, y está a 10 minutos caminando del Mall Costanera. Es un hotel pequeño pero bonito y cómodo. El restaurant tiene muy buena comida, la habitación es amplia y el personal del hotel es muy servicial. La tarifa es económica para el servicio e instalaciones que ofrece el hotel.
Corrí los muebles. Porque tenia habitación con camas separadas. Y el viene era en pareja. Y estaba mal barrido. Habían uñas cortadas en el piso. Cuácale.
Diaria alta pela estrutura que o hotel oferece.
Localização otima, tranquilo pra caminhar, quarto espaçoso e limpo, funcionários atenciosos, ótimo café da manhã. Diaria com preço alto pela estrutura que o hotel oferece.
Hotel muito bom. Check-in rápido. Quarto confortável. Localização excelente.
Hotel bom.
Hotel bem localizado( 2 quadras do metro). Café da manhã bom, variado, com produtos frescos. Limpeza do quarto muito boa) m. Atendimento muito bom.
Muito agradável
Faltou considerar as condições de gold
Buen hotel, personal con buena actitud siempre. Solo hay un ascensor, así que a veces hay que esperar un rato.
Excelente la atención del personal, habitación muy moderna y limpia y con buenos detalles extras. Desayuno excelente. Además está muy bien ubicado. Hemos ido varias veces y seguiremos alojándonos en este Hotel.
Hotel bem localizado
O Hotel Rugendas By Times, esta bem localizado num bairro elegante de Santiago, próximo ao maior edifício da América Latina, o Sky Costanera. Local seguro. O hotel oferece excelente serviço, e possui um restaurante maravilhoso, o Boki, comida boa, e ambiente instagramaveis. Estou satisfeito com os dias que me hospedei no Hotel Rugendas By Time (hoje Rugendas Boutique). Vale ressaltar que o hotel fica perto dos principais restaurantes e bares noturnos de Santiago.
Ótimo Hotel, novo e bem localizado.
Hotel muito, com instalações novas e modernas. Gostei bastante do café da manhã. Ótima localização, proximo do metro e muitas opções de comida e shopping.
Excelente
Genial
Schöner Patio / Speiseraum
El personal del servicio de desayuno mal servicio. Además el cobro de un café late a parte me parece un exceso. Pero peor fue la explicación en la mesa.
Pésima experiencia
Me cobraron más dinero de lo que señalaba la página y el número de soporte que tiene hoteles.com no se hizo cargo
EXCELENTE
excelente ubicacion y muy comodo
Único ponto forte é o café da manhã, boas opções com pães ovos e frutas frescas. A manutenção do hotel deixa muito a desejar: secador de cabelo não funciona, levaram 2 dias para arrumar. Box do chuveiro entupido e portas e janelas em péssimo estado. Não vale quanto custa, apesar do ótimo café da manhã. Pelo mesmo preço há opções de hotel se rede que garantem melhor manutenção.
Buena experiencia, aunque con algunos detalles
La experiencia fue buena, pero el personal necesita pulir algunas actitudes, cuando llegamos, la persona que nos recibió nos entregó unas tarjetas para canjear por tragos de bienvenida, pero su compañera, delante de nosotros lo corrigió en voz alta, para que supiéramos que la atención que nos habían entregado no correspondía. Si cometen un error y no es grave deben asumirlo, y después, sin los pasajeros presentes, corregir el error
Bom
Nice hotel close to Costanera center
It was nice to receive a voucher for 2 drinks in hotel restaurant at Friday evening during the check-in. Unfortunatelly the restaurant was already closed ant it is also closed during the weekends, so I could not use ithe voucher during our 2 nights weekend stay. All other things were OK - clean hotel, nice and spacy room, tasty breakfast, good position and also friendly staff. If they would not give me a voucher which I could not use, my overal impression would be better.
Primera y última vez
No respetaron los beneficios de socio Gold, nos aseguraron a la llegada (mostrando la reserva porque no tenían idea de qué les hablaba) que respetarían el late check out, sin embargo, al día siguiente no lo hicieron. Además había mucho olor a gas durante la noche y solo dejaron un juego de toallas y éramos dos personas.
Vivir una experiencia diferente en Santiago
Del hotel, infraestructura genial, comida exquisita, el desayuno muy rico.- Solo un detalle al realizar reserva sale un precio, busqué lo del IVA, no hablaba nada sobre ese impuesto, al momento de llegar nos lo cobran, está bien que lo cobren, solo un detalle que en la página lo mencionen, y que el estacionamiento está fuera del edificio, para no andar haciendo el loco, después de llegar, tener que salir a buscar donde dejar el auto, son cosas domésticas pero mejora la estadía al saber con que nos vamos a encontrar.-
Mi experiencia, lo bueno y lo malo
En general me gusta éste hotel, buena ubicación tranquila y cercana a lugares para visitar. En ésta ocasión me molestó la atención que nos dió el recepcionista en su turno nocturno. Llegamos cerca de la 1 de la madrugada y lo llamé para solicitarle un vaso ya que sólo había uno. Me respondió no amablemente que no podía porque estaba solo, me dijo que sí quería me lo podía enviar en el ascensor, le dije que no por ser antihigénico. Me lo subió y en vez de tocar la puerta y entregarlo en la mano, lo dejó en el suelo. Obviamente no lo usé. Aclaro que todo el resto de los que trabajan en el hotel son muy amables. Un problema grave que tiene el hotel y debiera ser prioritario solucionar (ya lo habíamos percatado la vez anterior) es que en el loby y ascensor se siente un fuerte olor a desagüe. La habitación y baño me gusta y se nota limpio. El desayuno excelente y personal muy amable. En resumen, lo recomiendo pero también sugiero al hotel urgentemente solucionar problema del desagüe.
Bien ubicado
Agradable hotel y bien ubicado. Las habitaciones no son grandes pero tienen buena relación precio calidad. El desayuno es bueno.
Muy buen lugar
Habitación, cómoda, acogedora y limpia. Personal muy atento. Desayuno excelente, lugar tranquilo muy agradable y buena ubicación. Sólo recomendaría al Hotel revisar cañerías, ya que en la entrada y en todo el trayecto hacia la habitación se siente un olor nada agradable.
Beds a d the shower were twrrible. Gym in 30 years old.