River Street Motel

8.6

Excellent

337 Guest reviews

8.6

Excellent

337 Verified Reviews

Read all reviews

Cleanliness9.0/10

Service9.0/10

Comfort8.4/10

Condition8.4/10

location10/10

Neighborhood8.8/10

Amenities8.6/10

Manager was excellent he went above and beyond to make sure we were comfortable. Very convenient to shops and a chinese restaurant right next door for some comfort food.

Close to town, RSL, River. Chinese next door. Beautiful clean rooms. Small pool to cool off in. Staff super nice. Such a easy check in and out. Was a great cheap little place to stay while travelling down the coast.

I had three rooms booked and all were excellent. The managers at the Motel were extremely good. I had an issue with a lock on my trailer and they found me a grinder to break the lock and put on a new one. Motel was within walking distance of the major clubs and town center. I would definitely stay there again.

Ok room for a night.

This was a last minute booking as we were driving down the coast and weren’t sure where we wanted to stay. This room was available so we took it. It appears that the office is unattended, so I called number, the manager answered, she was friendly and gave clear instructions on how to retrieve the key from the lock box… The room was clean and a decent size, we booked a room with a king bed which was comfortable, the sheets and towels were decent quality however the room had a damp smell and feel about. I ran the AC on dry mode all night to try and reduce the damp feel. It was an OK stay for the night..

Very comfortable, accommodating and very friendly, we will be back, thanks again

Great location

Easy parking, great location, nice & helpful people running it

Great people

Just fantastic and very friendly staff

GREAT THANKS

Very friendly service, convenient location, the room was clean and tidy with all facilities I needed. I was even given a little bottle of fresh milk when I arrived, that was awesome!

Was good

Comfortable and Accommodating

Booked last minute and received my check-in instructions via text within 10 minutes. Room was clean and comfortable. Great shower head and water pressure. Plenty of parking spots and eateries within walking distance. Will stay again.

we liked being there close to everything

Friendly, helpful staff. Tidy, neat room. Broken bedside lamp needs fixing. Toilet should have half flush option.

Our room was on the ground floor picture showed upstairs with balcony, but room was clean and comfortable. Good Shower pressure. Designated car park undercover which is a plus. Awesome Chinese Restaurant next door, good food. Can walk to the RSL for food as well. The only downside was the traffic, which being on the main road was very noisy.

Great staff very easy check in

Very good

I spent one night in Ballina when my flight was grounded due to storms. Neil and Emma were wonderful hosts, welcoming and kind! The room was spacious, and equipped thoughtfully, with a full set of dishes for two as well as a refrigerator and microwave. The location was convenient to restaurants, and Neil kindly gave me a ride down the street to the pub so I wouldn't have to go out walking in the rainstorm (and lent me an umbrella for the trip back). In short, the inn was nice, and the hospitality was utterly superb!

Near everything

Nice rooms. Very friendly and helpful reception staff.

Spider and webs above bed Unsafe light switch for bathroom

Our family of 6 only stayed 1 night, but if our travels allowed for us to have more time in Ballina we would have loved to stay longer. The room was spacious and accommodated us comfortably. Close to shops and a variety of dining options within walking distance.

Older style hotel, but recently renovated , quite comfortable and very clean. Easy walk to the Mai. Shopping & dining area

The manager, Neil, was extremely friendly and welcoming and couldn't have been more helpful.

Sometimes we had to park outside motel grounds.

Excellent customer service. Clean rooms. Undercover parking. Access from rear lane also.

We were comfortable, had a nice Chinese meal next door, good location, RSL just a short walk away

The lights need to be turned off at nite outside rooms ! very brite Otherwise excellent

Good

The room was spacious and included a lounge & dining table which was convenient Clean & comfortable Extra power points for charging phones & computers Great price and one of the best rooms we have stayed in for quite a while

We enjoyed our stay at river street motel in Ballina Neil and Emma were great hosts and the motel was very clean and room well prevented we definitely would recommend river street motel

Lovely people snd good stop

Close to restaurants.

Friendly service , clean ,warm ,close to shops ,

Staff are very helpful. Nothing was a problem

Good place to be! Tks for all

Good communication, clean, comfy and convenient.

My check-in procedure was straight- forward and easy. The staff member was welcoming and informative when I asked for additional information. A fault with the television in my room was dealt with quickly and in a friendly manner. I enjoyed my interactions with the staff.

The staff members are very friendly.

Hot water took forever to heat up. Leaking hand basin.

Motel was convenient to city centre and also to other amenities. It was clean and well maintained.

We only stayed a couple of nights, but it was clean and comfortable.

Well laid out room with all the things we needed. Great quality sheets too.

It was fine

Found everything great about this place will go again 👌

The property didn't have a 5 star kerb appeal, but then it was a budget price bracket. The room (we had a family room) was a pleasant surprise, it was lovely, plenty of space, comfortable and very clean. We only stayed overnight, easy 5 min walk to the RSL for dinner. Would definitely recommend.

Quiet and comfortable!

We had an awesome experience….. after a horror week long camping adventure, it was welcome respite with a clean room, hot shower and comfortable bed. A hidden gem

Great

The rooms are nice and big, comfy bed, clean and updated. Checking in was quick and I highly recommend it.

Amazing little place with very friendly staff! Will definitely stay again.

Beautiful room, very clean, very comfortable beds and lovely linen. Over all lovely little motel! :)

Great location in the middle of the Ballina CBD. Rooms were spacious and clean as always (we've stayed here previously) and the staff were very friendly and helpful. As an added bonus the Chinese Restaurant right next door is fantastic as well.

The only complaint I have is we didn't have a ground floor as l have had 2 knee replacement and my hips aren't too good apart from that we were very happy

Room was very tidy & plenty of space Good location But close to main road & very noisy in morning with traffic

Convenient, parking close to room, in room facilities

Very friendly staff and very clean

Staff are really friendly. The rooms were stocked nicely, and even big enough to fit a portable crib for a baby. We really enjoyed our stay there!

Very lovely motel close to Ballina Fair and the river. Very comfortable rooms and friendly staff.

Clean and convenient for passing through on our drive down the coast

The place was clean and spacious and the check in was easy. There was, however, an acrid and unpleasant smell in the bathroom and room which made it extremely uncomfortable to the point that we had to buy a deodoriser and spray the whole room and carpet so it was bearable. Given this, it made the room poor value for what we paid.

Handy,clean and Owner very personable.

Conveniently located

Very happy with the motel, very friendly staff and very clean room. Happy to stay there again

Comfortable. Clean. Quiet.

Well renovated older accommodation. Comfortable. Clean. Quiet.

Close to amenities

Very clean renovated rooms. Rooms are of good size. Excellent undercover parking. Staff are very approachable and fair. East flat walk to shops, pubs , rsl club & attractions.

Great motel

A nice comfortable centrally located motel. It has a chinese restaurant next door so no need to go out for a meal. The only negative was being in the front unit so therefore road noise was a bit of a problem. Comfortable bed after driving for many hours.

It was very clean and tidy, everything as advertised, safe and friendly.

clean motel

good clean comfy motel being on main road very noisy as you would expect through the day but quietens down in the evening we had a terrace room very good size room with nice comfy furniture out on the terrace would stay here again

Great night stay,very clean and comfortable. Great value 👏

The staff are awesome

Friendly staff

Very close to the bus stop which was perfect for the occasion

The TV was difficult to operate, lighting was very bright and severe, average all round

lovely stay

Cosy and convenient

Very happy.

Provided everything we needed for a comfortable night's stay.

Convenient, tidy & clean

Everything needed for an overnight stay was easy accessible

River Street Motel was clea, quiet and comfortable. Staff were friendly and helpful. Would definitely stay here again.

Easy to find, clean and friendly staff

Comfortable stopover

Basic but clean & comfortable for an overnighted on the way to Brisbane.

Friendly helpful staff. Within walking distance to town centre.

Spacious comfortable rooms, with good amenities. Close to shops and river. Friendly helpful staff.

Great communication Smooth check in and check out. Clean and comfortable room. Perfect stopover on our way home from holidays

Classic motel stay

Updated rooms so quite a cozy setup with microwave and dining amenities Provided. Only complaint was how the beds were not made during room service. Location was walking distance to central Ballina and near the river.

Easygoing and friendly

Staff on arrival very friendly and helpful

close to every thing

i had a problem with the a/cthe manager moved us to a diferent room was verysatisfied with his service.....

Our room was very comfortable. The position of the motel was excellent being an easy walk into town and for walking by the river. It was an easy drive to Alstonville where we enjoyed great coffee.

Motel was fine

Good location. The exterior areas were 'unpromising', but the actual rooms were quite good.

Good central location to the purpose of my visit and to restaurants

For the money, it was good.

Located right on a main road, the room smelt bad, had stains throughout, paper thin walls and a rock hard bed

Excellent view of front motel

Clean and tidy