Gorgeous property, great rooms, comfy beds and exceptional staff! I would suggest to book ahead for meals as we hoped we could walk-in but a lot of restaurants were very busy. We waited which was also ok. Highly recommend this property, the taxi's from the train station were also very helpful, and very affordable, with very little wait time.

Breakfast

we had nice experience here stuff are very helpful and it is very clean

First time

I’m a regular visitor to Aomori. This is the first time at this hotel. There is on site parking but limited due to it’s also used for non hotel guests. I parked at the alternate parking lot (indoor) which is 2 minutes walk away. It was a comfortable sleep and breakfast was good. I will definitely come again.

Winter Wonderland in snowy Aomori ity

Our room had a great view of heavy snow falling on the street below, it was so peaceful with hardly any foot or car traffic. Fat snowflakes drifted outside the window in the breakfast room, a very relaxing atmosphere. The room was spacious by Japanese standards and had a Queen size bed! The breakfast was a lovely mix of Japanese and Western offerings.

Very friendly and helpful front desk staffs. Despite of massy rebooking and cancellation, they very patient and extremely polite in sorting things out. Excellent service.

The Hotel was good, the room.we had was very spacious. All the rooms have an air purifier/humidifier which I highly recommend using. The buffet breakfast was good and there was an explanation about the traditional breakfast. Staff were helpful and they had all the bathroom amenities availability and each floor had a drink dispenser of hot and cold beverages. Also, they had a coin operated laundry facility. I would definitely stay here again. I would recommend getting an international driver's license, so you can freely travel the surrounding areas. We were limited to using the trains. They had limited services and you had to carefully organize to connect to other trains.

We stayed several days at this hotel, and were extremely satisfied. Service was impeccable and friendly, from the front desk to housekeeping staff. Room was spotless and quiet (and with a nice view). Breakfast was excellent and varied. Location is convenient to local buses (which take you to most places you would want to go, including the station and Shin-Aomori). You can also walk in less than 15 minutes to the train station / port / tourist area. There are a bakery and convenience store in the building itself, and several dining options within a five minute walk. Thank you to all the staff, especially the front desk, for your kindness, professionalism, and warm service (and for the famous Aomori apple at check in!)

Great lounge area highlighting local art. Room was spacious and clean.

Well maintained and excellent staffs.

Great stay!

I enjoy my two stays. The front desk employees were polite, extremely helpful and very nice people. I love the fact that the stressed upfront that there were amenities. I would stay there again when I visit Aomori, Japan in the future.

The room was very big and the bathroom was also large. I liked the most that the bathroom was unit bath but the bathtub was longer size so that i could stretch my legs. Amenities were also very good. My favorite were facepack and bath salt cube. Thanks for the kind staffs. I got a higher floor when i requested. Very nice view of Iwaki mountain!

Nice hotel. Big rooms

Very nice hotel room.

The property is a stone’s throw away from local delicacies, restaurants and even bars. Lawson is within the same building and Family Mart right across the intercross section. The bus stop across the road provides easy access to and fro Aomori airport.

The Richmond always meets expectations and the Aomori branch does not disappoint. The hotel is located within a mile from the Aomori train station, making it a nice walk or a very cheap taxi ride if you have luggage. The shopping arcade is within this walking distance, so there is no shortage of things to see and shop for after you check in. The room was clean and spacious(especially the bathroom), easily fitting two with 2 big suitcases. The Richmond is famous in our minds for the reasonably priced breakfast buffet which we took advantage of every day of our stay. We actually missed our first day due to a flight change, and although we missed out on a last minute refund, the front desk had chocolate and cookie omiyage as consolation for both me and my wife. The Richmond will always be one of the top places for us to stay anywhere in Japan.

Very pleasant stay. The amenities and service were good. The free apple juice from the drink machine on our floor was nice. The restaurants, bakery, cafe, and Lawson downstairs were very convenient. Had a slight technology issue with the self check-in/payment which required some quick re-programming with the card.

Absolutely horrible customer service. Don't expect any follow-up if you ask questions to the staff from abroad.

.

Very nice stay. Thank you.

Great stay with a centralized location.

街の中心からは少し離れますが青森駅から徒歩圏内で、飲食店も多く不便さは感じられません

Nice

Very conveniently located to Aomori station and shopping center.

nice stay

Very modern new design. Sleek and comfortable.

紅茶が6種類ものサービスがあり感動しました。

スタッフの方がとても穏やかで素敵な方達でした。ありがとうございます。

清潔感、接客とても良かったです。

特に無し！

あたらさを感じ良かった

フロントの対応も部屋も食事も大満足でした。

清潔、広かった、テレビ大きめ、フロント階でピックアップするアメニティも満足、フロントスタッフも素晴らしい、エレベーターホールのドリンクサーバーが助かる、階下にローソンとベーカリーも良い。 駐車場の説明が複雑で聞いただけでは理解が難しく感じた。 サーバーのアップルティーが独特で(私には)合わなかった。

綺麗で、セキュリティがしっかりしていた。 スタッフの方の笑顔と心遣いもよかった。 また利用したいと思う。

除了離青森站遠了些，其餘各方面都很優，性價比高，本來住三晚又多住了二晚

良かったです

立体駐車場が古い

편안한 숙소에서 잘 쉬고 여행 잘 했습니다.

프론트 및 주차장 서비스에 만족합니다. 객실 크기도 괜찮고 청소도 좋았습니다. 1층에 편의점과 빵집이 있는데, Antique라는 빵집의 빵이 아주 맛있었습니다. 두 가지 아쉬운 점은 욕실 냄새와 아오모리 역에서의 거리인데, 외출 후 돌아오면 욕실/화장실에서 냄새가 올라와서 기분이 유쾌하지는 않았습니다. 이 점은 보완되었으면 합니다. 아오모리 역에서 도보로 10분 이상 거리인 점은 약간 아쉬웠습니다.

Reasonable price and convenience place.

静かだし、綺麗でスタッフ対応も良かったです。また、お願いします。

fine

價格有點高！

ない

青森市内の観光拠点に近い。 青森駅やエーファクトリー(土産物)まで 朝歩いて行ったが、いいお散歩になった。 併設施設もお店がそこそこ入っているし、 外に出ても飲み屋やご飯屋さんも近い。 現在妊娠中で、背中の後ろに枕をいれたくてスタッフさんに確認したところ、「そば枕や他の枕などもあります」と快く教えてくれて、そば枕をお願いしました。 「在庫見て参りますので、部屋までお待ちします」と言われ、部屋に戻り5分10分くらいで枕を持ってきて頂けました。 おかげで快適な旅になりました。

깨끗하고 편하게 있을 수 있는 호텔입니다. 번화가에서 도보 13-15분 정도 떨어진 위치 입니다. 그래서 조용합니다. 하지만, 이자카야 외의 식당에서 저녁 식사를 하려면 15분 정도 걸어서 나가야 합니다. 주차하기 좋습니다.

附近吃的比較不方便選擇少，但旁邊有超商，櫃台服務人員態度很好，因我們是第一次自駕 停車場指揮人員非常有耐心指揮我們停車 態度很棒👍

部屋がゆったりした雰囲気で清潔だし静かでした

2年振りの宿泊でした 変わらず清潔でスタッフの対応も良かったです また青森の際も こちらに泊まりたいと思います

シンプルで使いやすい施設とレイアウトで、価格もリーズナブルで、また利用したいと思います。

初めて泊まりましたが場所も分かりやすく、周りに飲食店も多かったので便利でした。

Gutes und sehr gepflegtes Business Hotel im Stadtzentrum. Haltestelle vom Airport-Shuttle-Bus genau vor der Tür. Zum Bahnhof ist es auch nicht all zu weit. Genau, was wir gesucht haben.

清潔で、フロントすたっふ

こぎん刺しのクッションや、津軽びいどろのグラスがありとても素敵なお部屋でした。

良く仕事でも使わせていただいております。 ホテル全体に清潔感があり気持ち良く使わせていただいております。

ホテル内は清潔で洗練されている。部屋のシャワーも温度調節がし易いタイプで良かった。この価格帯でこの快適度ならコスパはいいと思う。

立体駐車場の高さ規制が低過ぎてアルファードなどミニバンは他の駐車場に回されます？

大変お部屋が綺麗で、朝食も美味しかったです！駐車場もホテルと一体になっているので天候に関係なく移動でき便利でした！是非また利用したいです^_^

今回、初めての利用させて頂きました。 室内の広さや細かい配慮がなされていて、次回からも利用せて頂きます。

全般的に良かったです☺️

清潔で安眠できました

一泊のみ、滞在時間短めでしたが、ビジネスホテルとしてとても良かったです

スタッフの方がとても丁寧で、掃除スタッフですら立ち止まって挨拶されるなど、本当にご苦労が多いなぁと感じました。 お陰様で快適に過ごせました。 どうもありがとうございました。

清潔感があって良かった

バスルームがとにかく臭い。酸っぱい匂い。他のリッチモンドさんに宿泊した際もやはり臭い。シャワーカーテンかなと。部屋自体はいいのだが。残念

아주만족이요 시설 좋고 넓습니다.

清潔感があり、スタッフがとても親切

家族５人で３部屋で宿泊しました。それぞれの部屋も狭くなく、ベッドもフカフカで、気持ちよく宿泊できました。

少し駅から離れていますが、静かな環境でゆっくり出来ました。

室内が綺麗

座落在機場巴士站附近，價錢合理，住得舒適，只是距離青森站有點遠，步行到主要的景點和購物點要十多分鍾。

周辺に一人で入れる店が少ない。

朝ごはんが美味しかったです。

Hôtel de grande qualité

J’adore cet hôtel.

Really nice hotel

I came here during peak cherry blossom and booked this hotel the day before I arrived to Aomori. It was basically my only reasonable option since almost all hotels were fully booked. I think I paid more than twice the price compared to most of my other hotel nights during this trip. But it was a really nice hotel and the room felt huge compared to the small hotel rooms I'm used to. No complainants regarding my room and the breakfast buffet was probably the best of all hotels I stayed at. The only negative is probably the location. Almost 20 min walking distance from the train station and a bit off what felt like the main street. But I can see myself staying here again if I come back to Aomori.

It's a little inconvenient because it's a little far from the station. The bus stop is also a little far away. The breakfast is satisfactory. The drink service is perfect. The barley tea is delicious.